We're looking for a technical Support Specialist to continue building our reputation of providing the best customer service experience through all levels of technical support.
The Support Specialist we are looking for would play a key role in the Method team since they would directly support the most important members of the Method family – our customers. This person would act as a second level of phone support to customers, as well as testing and documenting software updates and features. Excited? Great!
Product and company
Method creates web applications for small and medium sized businesses (SMBs). Our flagship product is Method:CRM, a web application made specifically for small businesses using QuickBooks accounting software. What sets Method apart is our ability to create customized solutions for individual SMBs. This is all facilitated by our patented accounting synchronization engine.
We are already a successful startup with a substantial base of paying customers. We are looking for the right individuals to help skyrocket our growth.
We are looking for a Support Specialist that is energetic, enthusiastic, loves to find solutions to problems.
Method:CRM is a QuickBooks-integrated, web-based platform with industry-specific applications that can be completely customized to match the business processes of its customers. It is completely code-free and is fully customizable with drag-and-drop tools.
Method:CRM is recommended for end users, QuickBooks ProAdvisors, QuickBooks ISP's, consultants, developers and non-developer, and other companies, which are willing to use a platform that is able to adapt and change to their specific needs.