Who We Are Looking For:
We are looking for a Client Solutions Manager (CSM) to drive customer success within our multi-million dollar accounts to transform large omni-channel retailers into advanced data-driven businesses. This role offers a unique combination of a start-up company environment, enterprise retail clients, as well as cutting edge big data and machine-learning technology.
The ideal candidate will demonstrate strategic thinking, tactical problem solving, strong project management and client services skills. They will have superior communication and negotiation skills, and serve as a customer advocate and change agent both internally and externally.
Reporting to the Director of Client Solutions, the successful candidate will develop a strong understanding of the client’s business to oversee the implementation, adoption and optimization of Rubikloud products.
What You Will Be Doing:
Who You Are:
We are a group of intellectually curious people who are passionate about making a big splash in the world of retail. We offer competitive compensation including equity options - we want all the members of Rubikrew to own part of the Company. You will have a full health benefits package including extended health care, dental, vision etc. Lunch is catered Monday to Thursday so you won’t have to worry about packing a lunch! Healthy snacks and drinks are also provided to keep you energized. We want our employees to feel like they’re always developing personally and professionally so we offer a a personal development budget that you are free to use for knowledge expansion or as a fitness allowance.
Large scale enterprise software is going through a 10-year disruption. AI will be embedded into every major business process and piece of enterprise software.
Based in Toronto, Canada, our full stack, cloud-native machine learning platform and two flagship AI applications (Promotion Manager & Customer LifeCycle Manager) automate and improve mass promotional planning and loyalty driven marketing for our multi-billion dollar retailers.
We believe that making intelligent decisions can be made easier with AI and today we have multi-billion-dollar clients with retail brands operating in North America, Europe, and Asia.