Reporting to the Vice President, Customer Success, the Manager of Customer Success is responsible for leading a team of CSM’s for our Nexonia and Tallie brands. They are responsible for continuing to develop and scale the team for future growth. This includes being involved and present for high profile accounts, as well as responsible for performance evaluations, coaching employees in their continued development.
Nexonia has been providing great software and exceptional customer service to customers across a breadth of industries since 2004. The company offers extensive and deep integrations with leading Enterprise Resource Planning solutions and cloud-based platforms. They have full credit card transaction support from corporate, small business and personal credit cards. Their core products include Nexonia Expenses and Nexonia Timesheets, which deliver on Nexonia’s promise of saving customers time and money. Nexonia created one of the first 550 mobile apps available at the launch of Apple's App Store on July 10th, 2008, and they offer iOS, Android, Windows, and BlackBerry mobile applications.
Nexonia takes pride in implementing solutions to customers’ unique needs, while also extending new product features to the benefit of all customers. The focus on software quality means that even as Nexonia has grown, it integrates and extends the system at a very fast pace.