Technical Writer

  • Midtrans
  • Indonesia
  • Apr 20, 2018
Full time Developer

Job Description

We are a team of engineers creating a reliable modern payment system in an environment whereby the underlying infrastructure for many things (roads, electricity, internet) are unreliable. At Midtrans you will be part of a team that is helping the growth of the e-commerce ecosystem in Indonesia by developing a rock solid online payment system that impact millions of online merchants and customers.   Who you are? Technical writer with exceptional writing ability and solid technical competence to provide an engaging developer experience. You enjoy solving challenging problems, and work in a team environment. Technical writers help Midtrans to create products easy to use and integrate by creating useful content for developers and everyday users. Our documentation must exemplify quality and instill trust.   How we work? We value teamwork, and we work as a TEAM. We've implemented agile methodology for all of our projects. We have a diverse international team of engineers that come from not only Indonesia but also Russia, India and Japan. Since we’re dealing with sensitive data, testing is a core component of our organization and we take it seriously! Everyone can choose their own machine. Some are using PC’s but most of us have Macs.


  • Proficient in writing software documentation
  • Creative, empathetic, collaborative, optimistic
  • Adept at communicating technical concepts clearly and precisely
  • Able to quickly iterate and improve
  • Proficient in HTML and Markdown
  • Skillful with Git & Unix
  • Team player
  • Minimum 3 years experience in related field

Roles & Responsibilities

  • Create & maintain product documentation, features, and API sand make it easily discoverable
  • Maintain content quality through curation and content performance analysis


  • Learning friendly environment (books and international conference are sponsored by the company)
  • No rigid bureaucracy, you can talk directly to CTO or CEO
  • Play with us (FIFA, PES, Minecraft or DoTa 2)