We envision a world where everyone has access to quality financial services. Providing our users with a stellar product and excellent customer experience is at the heart of our business. As an Operations Associate, you will play a great role in realizing this vision by directly communicating with our customers.
What you'll do:
Who you are:
Coins.ph is a mobile platform connecting 300+ million people in Southeast Asia who are currently out of reach for traditional banking with services from existing banks and financial product providers. Our platform utilizes existing retail infrastructure (10,000+ locations) for deposits and withdrawals, cutting down on one of the biggest cost components of traditional retail banking. Founded in 2014, Coins.ph now processes thousands of transactions per day, including remittances, bills payment, mobile top-ups, and other services provided by third-party covered financial institutions. We recently launched Teller, the first human ATM network that extends the reach of financial institutions beyond their existing branch infrastructure.