Recruiting Operations Lead

  • Stripe
  • San Francisco, CA, United States
  • Jul 03, 2017
Full time Human Resources

Job Description

As Stripe’s Recruiting Operations Lead you will be a key and influential partner within the People & Recruiting team. Your remit: to help author a new chapter at Stripe by operationalizing the global recruiting function at scale. In this capacity you will assist in charting the course for operational excellence - building the backend infrastructure to allow recruiting to operate like a well-oiled machine, equipping others through world-class tools, resources, enablement and processes. A systematic and strategic thought leader, your contribution will enable and empower others, ultimately allowing Stripe to more effectively attract and hire high impact, high potential talent.


  • Define the roadmap for operational excellence; enabling Stripe’s talent recruiting function to scale for the needs of today and tomorrow.
  • Assist in the selection, implementation, and administration of innovative systems, tools, and resources; customizing configurations, streamlining workflows, and enabling users as a SME.
  • Manage and lead a strong team of operational professionals and their direct reports; focusing on the career development of each individual on the team.
  • Focus on implementing programs that increase the overall pipeline for our recruiters.
  • Partner with the Head of Recruiting and other recruiting leads on short and long term strategy; innovating on current tools, programs and processes that will keep Stripe at the forefront of recruiting.
  • Create toolkits that reduce the administrative work for our recruiters and increase their productivity.
  • Iterate and push the boundaries on creating the best candidate experience in technology.
  • Partner with others on the People team, Finance, and key Stripe stakeholders; collaborating closely to ensure strong connectivity and deployment of programs in support of an integrated global strategy.
  • Formulate a process to address changing compliance standards while ensuring that we stay nimble.

You may enjoy this if:

  • You enjoy experimenting and implementing new systems and tools.
  • You really enjoy – and have experience – developing and coaching high potential talent and watching them grow their careers
  • You are not afraid to try new things and fail.
  • You would rather build than maintain.
  • You want to do more with less and will use technology and process improvements vs only adding headcount to do this.
  • You get a kick out of digging deep into the data, thinking from first principles, and delivering the best results.
  • You enjoy doing whatever it takes to execute on complex projects.
  • You enjoy making others successful and more productive.
  • You have a knack for working well with a wide range of people.
  • You have a track record of delivering projects in a timely manner.
  • You have a process-oriented mindset and ability to execute.

We’re looking for:

  • 8+ years of experience in recruiting operations or recruiting with at least 3 years of management experience.
  • A strong leader and people manager. -Experience in a high growth company.
  • A strong focus on agile, lean organizations; someone who doesn’t add process for the sake of process, instead makes meaningful change.
  • Strong systems orientation and superb project management and analytical skills.
  • A track record of consistently and successfully partnering cross functionally with groups like Finance, Business Ops, Engineering and Legal.

Nice to Have:

  • Global experience.
  • A track record of building out teams, including sourcing teams.
  • Track record of implementing an ATS or other HR systems.
  • Experience planning for compliance or have been a point person for internal or external audits.
  • Experience managing external vendors.

“Nice to have” really means “nice to have”. It’s completely possible that you don’t have any of these and are still a great fit for the team.