• Monzo
  • United Kingdom
  • May 16, 2018
Full time Human Resources

Job Description

We’re building the world’s best bank, and we can only do this if we hire world-class people. Monzo has grown from less than 150 to over 300 people in the last 6 months, and we aren’t stopping! We're looking for an experienced recruiter who can support that growth by sourcing and hiring talented, diverse people who are just as passionate about our mission. 

You’ll spend your time:

  • Helping us hire the right people, across Monzo
  • Figuring out how best to do that
  • Helping support more junior members of the team in being the best recruiters they can be.

You’ll work with Hiring Managers to structure and run great hiring processes

Our hiring managers are often busy team leads and executives. They’ll need your help to identify what skills they’re looking for and how best to assess these. You’ll be confident challenging their thinking and asking the right questions to figure this out. You’ll own everything about the hiring process from beginning to end, and be skilled at convincing candidates to join us.

You’ll care deeply about diversity and inclusiveness, and giving candidates an amazing experience

We want to go the extra mile to make sure that every applicant to every job feels valued, respected and never wavers in their support for Monzo, whatever the outcome of their application. You’ll know where to find the right candidates from a range of backgrounds and have ideas about how to make sure they feel welcome at Monzo. And once we’ve decided we want to hire someone, you’ll move mountains in the background to make it an effortless, pleasant process, and keep that excitement burning.

You’ll love sourcing and be great at working with external recruiters/headhunters

We often work with agencies to find the best candidates for our most senior and hard to fill roles. You’ll be confident building and managing these relationships and enjoy making the most of them. You’ll understand cost-to-hire considerations and be able to decide when we don’t need an agency. Because you’ll also be great at sourcing passive candidates yourself, and thinking about how to get the best people interested in Monzo.

You’ll be passionate about making processes work better

We constantly refine our hiring processes to make them simpler and more effective. You’ll use data to work out what’s going well and where things could be better, and share your findings with other members of the hiring team so we can all improve. 

You might already have a specialist area but you’ll be comfortable working on any role

We don’t mind if you’re a generalist recruiter, or if you already have a specialism, as long as you’re initially happy getting stuck into hiring any role that needs you. You’ll work closely with other members of the hiring team to solve company-wide hiring problems, share what you already know and learn from their experiences. As the team builds out, you’ll be able to continue specialising as an individual contributor, or explore development into management or leadership.

You should apply if:

  • You’ve significant experience recruiting multiple roles, possibly in a range of disciplines
  • You're used to working in a fast-paced environment and dealing with shifting priorities
  • You care deeply about inclusiveness and diversity
  • You love sourcing and pride yourself on your resourcefulness
  • You’re empathetic, adaptable and respectful of candidates’ needs and priorities
  • You can adapt your approach to work with a range of stakeholders with different needs
  • You can tell whether somebody has the skills we’re looking for, without relying on previous job titles or qualifications.

It would be great if:

  • You've experience recruiting in-house at a startup
  • You've experience mentoring or managing other recruiters and/or hiring coordinators.


The application process consists of a short phone interview, followed by a practical written exercise with a follow up call, and a couple of on-site interviews at our office in London.

We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.