Stripe is looking for an effective and motivated User Operations Manager to help grow the User Operations team and manage a group of 6 to 8 team members working on email, phone or chat support. The User Operations Manager cultivates the happiness of their team members while guiding them to be the best they can be, through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The User Operations Manager is also responsible for managing some operational projects on a larger scale.
Stripe is the best way to accept payments online and in mobile apps. We handle billions of dollars every year for forward-thinking businesses around the world.