POS Supply Chain Specialist

  • Adyen
  • San Francisco, CA, USA
  • Jun 06, 2018
Full time Management

Job Description

Ordering a pizza? Buying a pair of trainers? Watching a movie? Chances are Adyen is handling your payment. We are a fast-growing technology company, delivering seamless payment experiences to customers around the world. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, we enable businesses to process payments across online, mobile, and Point-of-Sale with over 250 payment methods in 187 transaction currencies all over the world. Over 5,000 businesses use the Adyen payment platform, including Facebook, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM.

Adyen’s Point-Of-Sale Solution is rapidly expanding in the US region. We are looking for a hands-on Supply Chain Specialist to help build our point of sale operations team in San Francisco. As a Supply Chain Specialist at Adyen, you’ll be setting up, improving and maintaining our Point-Of-Sale processes with our US logistics and production partners. This position will be crucial in developing the Adyen brand in the US and across the globe. Working with a team of experts, your development of the Adyen brand will be more than matched by the development of your own career and expertise in the world of global payments. Backed by the world’s top investors, managed by the world’s best motivators, and servicing the world’s most successful companies - the ride is so exciting, jump on it!

Responsibilities:

  • Manage all logistics for our POS products; including forecast planning, inventory management, order processing and delivery of our products and services.
  • Work closely with our Supply Chain Partners and internal stakeholders to ensure the right quality of products and services are delivered to merchants.
  • Improve existing processes by analyzing performance indicators and develop new tools to enhance customer experience and increase efficiency.
  • Analyze, identify and escalate issues before they occur and communicate daily with internal and external stakeholders to ensure they are resolved.
  • Act as a knowledgeable advisor to colleagues and merchants on the capabilities offered by the Adyen POS solution.
  • Deliver training on solutions and provide product support to channel partners and other stakeholders.

Qualifications:

  • Creative: The ability to identify trends and determine future needs while managing daily operations.
  • You are able align and collaborate with colleagues from different departments, our Amsterdam HQ and external stakeholders such as merchants, suppliers and partners.
  • Analytical: You have strong problem-solving capabilities and are able to resolve issues pragmatically
  • Hands on: you are motivated to provide operational support and manage your stakeholders in a fast-paced environment.
  • Master or Bachelor's (preferably with affinity in supply chain or process management).
  • Language skills: fluent English; additional languages are highly valued
  • Willing to travel: a global organization means a global mindset.