Content Strategist

  • Affirm
  • San Francisco, CA, USA
  • Jun 13, 2018
Full time Content Marketing

Job Description

When we think of the good life, most of us picture ourselves doing more of the things we love. There’s only one problem: Money’s tight.
Credit was supposed to fix this—we could get that camping gear or that dSLR today, even if we didn’t have the cash in hand. But when lenders saw how profitable it was to nickel-and-dime their customers, we found ourselves under a mountain of debt and no closer to the life we wanted. That’s why Affirm built an honest and lightning-fast way to pay over time for the things you love—without racking up debt. We charge a fixed amount of interest, so you’ll never pay a penny more than you agree to up front...even if you’re late. You’ll find us on many of your favorite sites like Expedia, Wayfair, and Casper, and with our app, you can now use Affirm to pay over time anywhere you want. With a +82 NPS score, consumers are singing our praises, but we’ve found that merchants love us just as much for the customers we bring them.
This is a pretty awesome story, but we haven’t done a great job of telling it so far. That’s why we’re working on a full-bore rebrand, and why we need your help building out an iconic brand story and brand voice across all our customer touchpoints—both B2C and B2B.
There will be plenty of variety in this role. In addition to your core responsibilities you’ll be asked to lend your writing skills to other aspects of our product and brand, and there will be some flexibility to focus on areas of interest. Because Affirm’s content strategy team is still small, you’ll get the chance to be the primary contributor on multiple prominent properties. You’ll be an ideal fit for this role if you’re bursting at the seams with creative ways to bring our new brand voice to life.

You'll Write Copy For

    • Marketing and operational emails
    • Website
    • Customer portals
    • Agent tools
    • Social media
    • Web pages and landing pages
    • Video
    • Other areas of interest

What We Look For

    • Creativity
    • Passion for Affirm’s mission
    • Ability to write for a variety of channels
    • Strong command of grammar
    • Great collaboration skills
    • Ability to operate with minimal oversight
    • Pride in your work
    • Ability to understand and apply legal guidance
At Affirm we are using technology to re-imagine and re-build core parts of financial infrastructure to enable friendlier and more transparent financial products and services that improve lives.
We believe the financial industry is fundamentally broken. Not only is the core infrastructure built with technology from the 1970s, but there are a dwindling number of people who say "I trust my bank to look out for me". It doesn’t have to be this way, and it’s our mission to fix this problem.
We are based in San Francisco; founded by Max Levchin (founding CTO of PayPal), Jeff Kaditz (CDO DeNA/ngmoco), and Nathan Gettings (founding CTO of Palantir); and building a team of exceptionally talented people to join us on our mission.