Procurement Operations Lead

  • Credit Karma
  • San Francisco, CA, USA
  • Mar 25, 2022
Full time Finance Information Technology

Job Description

Credit Karma is working to make financial progress possible for everyone. As the company grows and matures a newly established procurement team is being formed whose pivotal role is to ensure spend under management, thoughtful purchasing and financial savings to drive further investments in innovation. As part of the procurement stand-up many foundational components must be developed including technology implementations, process, policy, and change management programs. Under the leadership of the Senior Procurement Manger, the Operations Lead will partner in process development, policy drafting, strategic sourcing and daily engagement with business partners and vendors. As the procurement function scales and process automation is put in place, this in turn helps our internal business partners who can focus on supporting the 80 Million+ Credit Karma members.   Are you our next Procurement Operations Lead? Credit Karma is looking for a person who is passionate about process improvement while being the face of Procurement for our employees and vendors. The ideal candidate will have some technical familiarity with understanding Procure-to-Pay (P2P) platforms, overall understating of invoicing/payments/receiving, as well as a contract drafting and information security/ compliance understanding. Furthermore, the successful candidate should have experiencing in sourcing/buying. This role will be 70% day-to-day sourcing/request management and 30% process improvement and procurement tool management. If you have an interest in driving companywide change, leading spend optimization through innovative policies and system solutions, then this role could be for you!  

What You'll Do:

  • Be the main point of contact between employees and vendors, setting expectations on purchases/payment
  • Work with legal, compliance, security, and FP&A on a daily basis handling purchase intake requests by initiating the NDA, third-party vendor compliance, and contractual components while streamlining the process over time
  • Be an owner over the Basware Purchasing Manager module and provide guidance to technical Procurement Business System Analysts on required updates/ modifications
  • Partner with the Senior Procurement Manager to define and revise process flows for a future state sourcing/contracting solution
  • Partner with internal communications to define alongside the Senior Procurement Manger the  change management strategy for employees including education on how to submit a purchase requisition and then complete receiving
  • Be responsible for developing an item catalog for recurring purchases within the purchasing module as well as managing the purchasing categories
  • Partner with the financial systems teams to be a key stakeholder in the integration of the invoicing and payments module with the procurement module
  • Develop detailed requirements, data, and process flows for a globally scalable solution by performing discovery in collaboration with the Senior Procurement Manager
  • Flag policy and procedure gaps surfacing during the purchasing manager implementation and escalate to the Senior Procurement manager for decision

What We Expect:

  • 8 years of experience in a business operations role, vendor management office, or procurement team
  • Experience with process improvement, business transformation
  • Excellent communication and interpersonal skills, ability to communicate effectively with personnel across multiple levels of the organization
  • Understanding of legal contracting and compliance process and having worked closely with those teams
  • Bachelor’s degree in Business Administration, or equivalent relevant work experience
  • Understanding of Sourcing and Procure-to-Pay processes, including but not limited to eProcurement, prepaids, accruals, fixed assets, strategic sourcing, and IT equipment expense management
  • Experience sourcing/buying and negotiating for purchases greater than $500,000
  • Willingness to lead initiatives and be a catalyst for companywide change and transformation
  • Prior experience working in or with FP&A and Accounts Payable teams is nice to have
  • Basic information security fundamentals as they related to third party software purchases is nice to have
  • Ability to deal with ambiguity in a dynamic fast-paced business environment 
  • A motivated self-starter & owner attitude