As an Engineering Manager at Remitly, you are a builder and a leader, responsible for taking on complex technical and customer problems and creating great products backed by great systems. We use cutting-edge languages, tools, and frameworks to build applications and services on top of a scalable cloud architecture. Our startup work environment is fast-paced, mission-driven, and growing quickly.
A successful Engineering Manager will use their experience and vision to hire and develop a diverse engineering team, coaching the team members to grow in their careers and have an impact on our customers. As an empathetic partner, they will mentor peer leaders and other Sr. technologists to model Remitly cultural values and to translate these values into their day-to-day work. Examples of high impact results from this leadership will be simple and well-defined plans for both (a) our company-wide technical architecture and (b) how we deliver executed towards that vision.
The Engineering Manager will be responsible for all aspects of software development for a broad business function, working to define the best technical roadmap to simultaneously accomplish company goals, improve existing systems, and reduce technical debt. They will demonstrate a high level of partnership with Product Management, Senior Engineering Management, and other company stakeholders, influencing strategy by representing technical options and tradeoffs from a customer-centric viewpoint. They will delegate and empower employees to operate autonomously and make independent decisions, creating frameworks for these decisions where appropriate; entrusting their team of tech leads and engineers with important aspects of the team's roadmap.
The Engineering Manager for our Customer Service & Operational Tools (CST) team is responsible for (1) the systems that our team of Customer Service agents representatives use to help customers with problems, and (2) the platform for other teams to build operational tools for Risk evaluation and Payment Operations. The CST team is just getting started, and you will be building creative experiments to make the Remitly customer service experience the best in fintech!
Some examples of current interesting problems include:
You should possess:
Who we are:
Remitly is a group of passionate people working to make international payments easier and more transparent on both the web and mobile devices. We are seeking team members to join us that want to make a difference and change an industry. We pride ourselves on aiming high and delivering results, data being at the heart of everything we do, and encouraging our team to own business decisions and outcomes. Does this sound like the place for you? Join us!
Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Remitly is a mobile payments service that enables consumers to conveniently make person-to-person international money transfers from the United States. Its online service is disrupting the $588 billion a year industry by using the latest technology and mobile devices to eliminate unnecessary forms, codes, agents, extra time and fees tied to the traditional money transfer process. As a licensed money transmitter, Remitly currently operates in 49 states and Washington, D.C., and sends millions of dollars to thousands of customers each month. A Techstars company, Remitly is backed by Stripes Group, DFJ, Vulcan Capital, QED, Trilogy Equity Partners, DN Capital, Founders Co-Op, Bezos Expeditions and TomorrowVentures. Remitly is headquartered in Seattle, Washington, with additional offices in the Philippines.