Software Development Engineer, Customer Service and Tools

  • Remitly
  • Seattle, WA, USA
  • Jul 09, 2018
Full time Customer Service

Job Description

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. We've helped our customers send nearly $4 billion globally and we're just getting started.

We’re hiring a Full Stack Software Engineer to help us build customer service systems.

What will your experience on the team be like?

  • You’ll have a chance to pioneer new technical initiatives as part of a rapidly growing team of experienced software engineers
  • We run on modern technology stacks, relying on AWS offerings, automated testing, monitoring, and mature deployment infrastructure.
  • You will work closely with our global customer service and operations team to solve customer problems
  • You’ll partner with product managers and other engineering teams to build foundational platforms for future products
  • You will build for scale. The systems you’ll work on are serving millions of requests per month from our internal users
  • You’ll work in a variety of technologies in a distributed systems setting
  • You’re comfortable building new products end-to-end including architecture, data modeling, back-end and user interfaces
  • We aim for quality software as a starting point and believe that work-life balance is required to make this happen.

Some examples of things you’ll work on:

  • Platforms for tracking, managing and solving customer issues
  • Challenging optimization problems such as routing tasks for maximum customer impact
  • Systems to automate repetitive processes at a large scale


  • You are passionate about growing your skill set and building excellent products.
  • You have at least three years of professional experience as a software developer.
  • You have experience building back-end services and working relational database systems
  • You're comfortable developing user interfaces and have experience with Javascript and HTML
  • You're familiar with building well tested, reliable systems
  • You take a data driven approach to solving problems


Who we are:

Remitly is a group of passionate people working to make international payments easier and more transparent on both the web and mobile devices. We are seeking team members to join us that want to make a difference and change an industry. We pride ourselves on aiming high and delivering results, data being at the heart of everything we do, and encouraging our team to own business decisions and outcomes. Does this sound like the place for you? Join us!

Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.