Enterprise Solutions Architect

  • Red Hat
  • Singapore
  • Jul 18, 2018
Full time Information Technology

Job Description

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Provide presales support for the full portfolio of Red’s Hat solutions in key enterprise accounts covering FSI, telco companies, and government agencies. The Red Hat Sales team is looking for a talented presales professional to join us as an Enterprise Solutions Architect in Singapore, covering the Singapore market. In this role, you will work with customers to build a relationship of trust and confidence between Red Hat and the customer engineering, development, and operations teams, while gaining understanding of their business needs and aligning them with our solutions. You’ll work with the specialist team to design and deliver evaluations, proofs of concepts, and pilots of our offerings and play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. As an Enterprise Solutions Architect, you'll serve as a customer advocate to build the best solutions in the areas of Platform-as-a-Solution (PaaS), Infrastructure-as-a-Solution (IaaS), cloud management, DevOps, and Middleware, ensuring that they are implemented and supported in an innovative and reliable way. You’ll need to have an excellent working knowledge of the latest technology architectures for the enterprise space, their supporting best practices, and associated tools and solutions.

Primary job responsibilities

  • Based on customer engagements, perform a discovery of needs, design the best solutions, and deliver the Red Hat value proposition
  • Deliver successful customer solutions workshops to shape customer use cases and architect design decisions
  • Define high-quality proofs of concepts and pilots with the specialist team to increase customer confidence in our offerings
  • Serve as a trusted advisor for the customer, building long-lasting relationships within our key accounts and maintaining knowledge of the technical architecture within the accounts
  • Demonstrate expertise and vision in practices by speaking at industry conferences

Required skills

  • 8+ years of experience as a presales engineer selling a variety of software and infrastructure solutions with customers in various industries and markets
  • Solid knowledge of enterprise solutions within the different IT architecture layers
  • Good knowledge of cloud architectures and ability to guide a journey to the cloud roadmap discussion with customers
  • Experience with the latest cloud technologies like Docker containers and Kubernetes and virtualization technologies like KVM and VMWare
  • Knowledge of middleware and application development technologies like microservices, SOA, API management, and business process management (BPM)
  • Knowledge of the latest technology practices for implementing DevOps
  • Record of developing relationships at technical, business, and executive levels throughout large enterprise IT organizations
  • Ability to present and have technical and business discussions at the senior level of customer organizations