Solutions Architect

  • Red Hat
  • Remote, OR, USA
  • Jul 18, 2018
Full time Consultant Information Technology

Job Description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for a Solutions Architect to join us in New York Metropolitan area or New Jersey. In this role, you will partner with Red Hat Account Executives to achieve sales attainment goals through technical leadership both internally and with your customers. You'll be expected to handle introductory level discussions for all of our solutions with the ability to learn deeper architectural and technical details in key areas to your account base. You will participate in the discovery of business and technical challenges to solve problems by mapping them to Red Hat solutions. As a Solutions Architect, you will act as the pre-sales technical lead for your customers by architecting solutions and coordinating the efforts of additional Red Hat resources to ensure outstanding customer satisfaction. You’ll need to have excellent communication and people skills, with a balance of technical expertise, passion for open source, and a thorough understanding of business processes.

Primary job responsibilities

  • Gain an in-depth understanding of customers' business and IT environments, and collaborate with sales teams to assess the potential application of Red Hat solutions
  • Provide pre-sales technical support for the development and implementation of complex solutions and services
  • Use your technical expertise to deliver presentations and demonstrations
  • Coordinate technical efforts of other Red Hat resources like Product Specialists, Support, and Professional Services
  • Deliver compelling recommendations that result in the closing of new sales

Required skills

  • 5+ years of experience in sales engineering, consulting, IT architecture, or equivalent supporting enterprise accounts
  • Integration, development, or administration experience with UNIX and Linux systems
  • Excellent communication and presentation skills with a record of developing relationships
  • Experience with emerging technologies like public or private Cloud, Infrastructure-as-a-Service (IaaS), Platform-as-a-Services (PaaS), Linux containers, container orchestration and management, automation and configuration management, DevOps and CI/CD, or modern application frameworks
  • Willingness to travel up to 50%