At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Become part of a fast-paced company that is changing the way software is developed, sold, and supported. The Red Hat Customer Experience and Engagement (CEE) team is looking for a Software Maintenance Engineer to join us in Pune, India. In this role, you will provide an important level of technical assistance to ensure that our highly valued customers get the most out of the solution. This position extends well beyond product support as you will take on the role of trusted partner to our enterprise customers by offering developer-to-developer assistance for the open source based Red Hat JBoss Middleware software. You will work closely with junior and senior engineers and developers to write new code, fix and improve code, and provide highly technical solutions to support requests. Additionally, you will write patches, provide JBoss updates and contribute ideas through participation in an open and collaborative team environment.
Red Hat is a company dedicated to free and open source software, and a major Linux distribution vendor.
The company is known for its enterprise operating system Red Hat Enterprise Linux, and more recently through the acquisition of open source enterprise middleware vendor JBoss. Red Hat provides operating system platforms along with middleware, applications, and management solutions, as well as support, training, and consulting services.