Symphony is seeking a senior Solutions Architect to be based in our Paris or Sophia Antipolis office. This is a customer facing role at Symphony and the successful candidate will engage directly with Symphony’s key customers including in the public sector area to advise and assist them with the deployment of the Symphony secure communications platform, in particular in a private hosting and/or hybrid hosting environment. The Solutions Architect will work closely with customer-facing colleagues such as sales, technical account manager, other solutions architects, and Engineering teams to ensure the successful delivery of Symphony solutions to our customers. Given the global nature of our business and the importance of communications systems within our client base, the holder of this position may be required to work outside of normal business hours. Candidates must have strong Customer Service skills and be able to demonstrate relevant technical expertise in enterprise communications.
You’ll work on-site with our customers to design, ratify, and perform system integrations and installations of the Symphony Secure Communications platform. You’ll present demonstrations and migration plans to customer stakeholders and leadership, write code with and help train their engineers, and lead the technical delivery of the approved migration plans. You will collaborate with Product, Operations, and Engineering teams as well as fellow Architects to propel this work.
Your passion for technology, learning, and solving problems, along with your enthusiasm for working with customers will empower a diverse audience of decision makers to embrace the Symphony platform to build what’s next for their businesses.
The secure, cloud-based communications platform that connects markets and individuals, Symphony promotes collaboration and increases workflow productivity while maintaining organizational compliance.
Founded in October 2014 and headquartered in Palo Alto, CA, the company has offices in New York, Chicago, Boston, Hong Kong, Singapore, and London.