Manager Debt Collection Strategies

  • Klarna
  • Stockholm, Sweden
  • Jul 28, 2017
Full time Data Partnerships Strategy-Planning

Job Description

At Klarna we have been working tirelessly to simplify buying for over 10 years. Our journey has taken us from a Swedish payments company to a global player on a mission to become the world’s favorite way to buy. As we continue to grow our footprint, products and channels, our customer base (currently measuring over 45 million consumers) is growing with us. To ensure a smooth and positive dunning and payment experience for our consumers around the globe, we are looking for a Manager to lead the Debt Collection Strategies team joining our Analytics domain, based in Stockholm.

What you will be doing

As Manager of Debt Collection strategies you will lead a team dedicated to optimizingdunning strategies through innovative application of advanced analytics. The team will serve as an internal consulting services group providing strategic guidance, analytic support and dunning chain execution to regional management teams. You will:

  • develop and maintain strategic partnerships across the organization and serve as a strategic advisor and change agent helping to institute a data driven approach to dunning strategies
  • execute and optimize collection of outstanding debt from consumers in good standing
  • develop metrics measurement schemas, algorithms, models and analyses in support of strategy optimization
  • partner with other analytic functions to develop standards, share best practices and drive efficiency


You should get in touch with us if you enjoy:

  • Developing and leading high performing analytics teams
  • Driving value through process mapping and prescriptive analytics
  • Fostering strong relationships with internal partners and stakeholders
  • Solving complex business problems in a clean and simple way
  • Optimizing strategy for positive consumer and business impact



Culture - You'll have an opportunity to work with people from 42 different countries in our English speaking office in Stockholm city centre. To encourage equality at Klarna we have an internal female leadership network that work proactively with internal talents and attracting women to Klarna.

Compensation - You’ll get an attractive salary, pension and insurance plans, along with 30 days annual leave.

Learning - We have a learning and development focused environment with an emphasis on knowledge sharing, training and regular internal expert talks.

Family - We offer a flexible work schedule and parental leave compensation.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences. Our team includes women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world.

Interested in finding out more?

Send over a CV or LinkedIn profile in English and let's arrange a chat.