We're looking for an Analytics Manager in operations excited to help build the bank of the future. You'll have the opportunity to grow and develop a world class operations analytics team which has a real impact on your colleagues and on millions of users.
At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have close to a million customers in the UK, with over 80,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.
Our Data discipline's mission is to
Enable Monzo to Make Better Decisions, Faster
We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data analysts the head space to focus on more impactful business questions and analyses.
Where we can, we operate cross-functional squads where every data analyst is a member of a central data discipline and is fully embedded into a business operations team (e.g. Risk, Customer Support, Complaints, Financial Difficulties etc.)
We started Monzo in February 2015 with the mission of building the best current account in the world. In April 2017, we received our full UK banking licence from the FCA and PRA and are now working hard to roll out our free current account later this year.
We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.We're doing things differently. For too long, banking has been obtuse, complex and opaque.We want to change that and build a bank with everyone, for everyone. Our amazing community of users suggests features, tests the app and gives us constant feedback so we can build something we all love.