Senior BI Analyst

  • GoCardless
  • London, UK
  • Mar 27, 2019
Full time Data

Job Description

GoCardless is building a new global network for recurring bank-to-bank payments. We’re cutting out the intermediaries and linking together direct debit schemes from around the world to create a simple way of collecting payments directly from customers’ bank accounts. 

Our API powers recurring payments for companies like the Financial Times, Thomas Cook and Nutmeg. It also enables partners including Quickbooks, Xero and Sage to help tens of thousands of small businesses to save countless hours spent chasing customers for payments.

The role

We are looking for a number of Senior BI Analysts. As an experienced BI practitioner you’ll bring your expertise to bear on our data and business, building out our BI capabilities. Your key contribution will be to define, generate, analyse, interpret and communicate the metrics which underpin our business. You’ll help people in all areas of GoCardless make better, faster, more data-driven decisions and develop an expert knowledge of all areas of our operation.  

You’ll sit in our Product Development team and will work with technical and non-technical people across the whole company, from Operations to Marketing to Sales.

The main elements of this role will involve:

  • Building new BI capability : working with stakeholders to agree clear, unambiguous KPI definitions and mapping the relationships between leading and lagging metrics.

  • Building, maintaining and communicating reports and dashboards to track key performance indicators against objectives

  • Working with people across the company to enable them to self-serve Business Intelligence through BI tools like Tableau and Looker

  • Working with engineers to prototype, design and build pipelines which take raw data from production systems and deliver them in a format suitable for querying

  • Doing deep-dive analysis of data to both test specific hypothesis and generate new business insights

Some example of the types of challenges that you’ll help the business with:

  • “Should we improve the signup flow or the dashboard next month?”

  • "Which product should we focus on to generate the most revenue?”

  • "Which industry is the most risky for us?”

Who we're looking for

  • You can point to a solid track record as a Business Intelligence practitioner

  • You’re a self-starter - you take initiative in spotting opportunities and finding ways to solve challenges with data

  • You’re used to talking about your work in a clear way to others around you

  • You’re good at quickly getting a grasp of any dataset that you're working with

  • You can judge when an analysis requires a 5 decimal point precision versus a back-of-the-envelope calculation

  • You’ll have experienced the technical challenges of setting up self-serve BI and be interested in the technology behind the scenes

  • You’ll be able to demonstrate how you have automated repetitive tasks


  • You have commercial experience in a fast moving company

  • You have strong experience in SQL

  • A degree (or equivalent work experience) in a numerate field (Business / Commercial / Science / Maths etc)

  • You have very strong data visualisation skills, including usage of self-serve tools like Tableau, QlikView, Looker or similar

  • You can communicate your analyses clearly to both technical and non-technical audiences

Our team come from a variety of backgrounds and we welcome diversity – if you’re unsure, please apply.