GoCardless is building a new global network for recurring bank-to-bank payments. We’re cutting out the intermediaries and linking together direct debit schemes from around the world to create a simple way of collecting payments directly from customers’ bank accounts.
Our API powers recurring payments for companies like the Financial Times, Thomas Cook and Nutmeg. It also enables partners including Quickbooks, Xero and Sage to help tens of thousands of small businesses to save countless hours spent chasing customers for payments.
We are looking for a number of Senior BI Analysts. As an experienced BI practitioner you’ll bring your expertise to bear on our data and business, building out our BI capabilities. Your key contribution will be to define, generate, analyse, interpret and communicate the metrics which underpin our business. You’ll help people in all areas of GoCardless make better, faster, more data-driven decisions and develop an expert knowledge of all areas of our operation.
You’ll sit in our Product Development team and will work with technical and non-technical people across the whole company, from Operations to Marketing to Sales.
The main elements of this role will involve:
Building new BI capability : working with stakeholders to agree clear, unambiguous KPI definitions and mapping the relationships between leading and lagging metrics.
Building, maintaining and communicating reports and dashboards to track key performance indicators against objectives
Working with people across the company to enable them to self-serve Business Intelligence through BI tools like Tableau and Looker
Working with engineers to prototype, design and build pipelines which take raw data from production systems and deliver them in a format suitable for querying
Doing deep-dive analysis of data to both test specific hypothesis and generate new business insights
Some example of the types of challenges that you’ll help the business with:
“Should we improve the signup flow or the dashboard next month?”
"Which product should we focus on to generate the most revenue?”
"Which industry is the most risky for us?”
You can point to a solid track record as a Business Intelligence practitioner
You’re a self-starter - you take initiative in spotting opportunities and finding ways to solve challenges with data
You’re used to talking about your work in a clear way to others around you
You’re good at quickly getting a grasp of any dataset that you're working with
You can judge when an analysis requires a 5 decimal point precision versus a back-of-the-envelope calculation
You’ll have experienced the technical challenges of setting up self-serve BI and be interested in the technology behind the scenes
You’ll be able to demonstrate how you have automated repetitive tasks
You have commercial experience in a fast moving company
You have strong experience in SQL
A degree (or equivalent work experience) in a numerate field (Business / Commercial / Science / Maths etc)
You have very strong data visualisation skills, including usage of self-serve tools like Tableau, QlikView, Looker or similar
You can communicate your analyses clearly to both technical and non-technical audiences
Our team come from a variety of backgrounds and we welcome diversity – if you’re unsure, please apply.
We’re building the payments network for the internet. Join us.
Since GoCardless was set up in 2011, we have been focussed on simplifying Direct Debit and opening up access to companies who could never previously use it. We already process over $1bn each year for thousands of businesses, and we are growing fast.
We work with a huge range of organisations: small gyms and scout groups use us to reduce admin; fast growing companies like Funding Circle use us to power their growth; established institutions like the Guardian use us to dramatically reduce failure rates.
Our ambitions go beyond this: we want to break down barriers so that businesses can quickly and simply start taking payments from anyone, anywhere in the world.
Over the last year, we’ve expanded our offering for larger organisations, like the Guardian and the UK Government. We’ve also added European Direct Debit schemes, so multinational companies can collect payments across Europe with ease. We’ve recently launched in France and Germany, and in the coming year we’ll continue our global expansion, as we create a global network for recurring payments.
We’re London-based, and backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Passion Capital and Y Combinator.