KYC Specialist

  • TransferWise
  • Tallinn, Tallinna linn, Estonia
  • Jul 28, 2017
Full time Compliance Management Risk

Job Description

Who we are

TransferWise was founded in 2011 with a clear mission: Money without borders - so people and businesses can send and receive any currency effortlessly, whenever, wherever.

The heart of what we do is international money transfer and we’re committed to making it instant, convenient and fair for millions of people, all over the world. We are growing our different products and teams at an exciting pace and we’re looking for the very best to join us on this mission.


What it’s really like to work here

At TransferWise, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up.

Each team picks the problems they want to solve, there is no room for micro-management here and no hiding behind fancy job titles. And no one telling you what to do. You are your own boss. But you’ll get tons of guidance and plenty of support from talented, super-smart colleagues from all over TransferWise.

We’re going to be upfront — the way we work doesn’t suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.

Our KYC (Know Your Customer) team is the first line of anti-money laundering and fraud prevention. Our aim is to build a seamless experience where our good customers’ money is safe. We do this by checking the identity of our customers and getting to know why they are sending money. We leverage technology, understand the relevant legislation and learn from local experts. Our day to day is a mix of completing routine checks and conducting head spinning investigations.


What you’ll get to do

  • Contribute to building a safe environment for our customers’ money to move in by being a crucial piece of deterring and stopping money laundering and fraud;
  • Make sure that TransferWise knows our customers by completing various due diligence checks;
  • Create a wonderful customer experience as you understand that making a customer happy is the key to our success;
  • Contribute to constantly improving processes and product;
  • Learn how an international money service business works.


What we’re looking for

  • Very good verbal & written English;
  • Previous work experience in the financial sector that has given you an understanding of the relevant regulatory landscape;
  • Being able to think outside the box when figuring out new solutions for the customers;
  • Ability to multi-task and take responsibility in challenging situations;
  • Proven track record of taking individual ownership and responsibilities;
  • Strong attention to detail and ability to master direct customer interaction;
  • Ability to keep a sharp mind and eye even in routine tasks;
  • Flexibility when it comes to working hours as our shifts can be early mornings, late nights, weekends and public holidays


NB! Please only apply if you're legally authorised to work in Estonia.

Some important stuff we would like you to know

To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.

We want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.