We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. As we pave the way for the future of banking, we need a deeper understanding the problems we want to solve and how we solve them. That’s where you come in.
You’ll be working on a product that is a part of day to day life for more than a million people already, and your work here will shape the way that people interact with their finances will drive and what customer problems we solve next.
You'll have a lot of autonomy to drive change within the company through the insight you uncover and how you collaborate with your teams. This is a new area for our team, so you'll also be shaping the way we approach quantitative user research and defining best practices for working closely with Data.
We started Monzo in February 2015 with the mission of building the best current account in the world. In April 2017, we received our full UK banking licence from the FCA and PRA and are now working hard to roll out our free current account later this year.
We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.We're doing things differently. For too long, banking has been obtuse, complex and opaque.We want to change that and build a bank with everyone, for everyone. Our amazing community of users suggests features, tests the app and gives us constant feedback so we can build something we all love.