Technical Operations Engineer

  • Paysafe
  • Vienna, Austria
  • Jul 28, 2017
Full time Information Technology

Job Description

Paysafe is a global and steadily growing provider of digital payment solutions. Our 1650 employees from 40 nations guarantee simple, fast and secure payment procedures and process millions of online payments every year.

Part of our company group is payolution, the white label expert for individual solutions for purchase on account and installment payment in the online trade.


Your tasks

  • Organization and execution of all deployments in production and test systems
  • Troubleshooting, analysis, tracking, escalation and documentation of technical problems
  • Read application logs, problem detection and solution
  • Contact point for technical inquiries from the departments
  • Monitoring transactions
  • Support our business partners (online retailers) in the technical integration of our payment platform in their website
  • Processing of inquiries (via e-mail, telephone as well as chat) and problem solving during the creation of this interface
  • Cooperation with internal teams (IT, operations, sales) and external partners



your profile

  • Technical training with a focus on information technology / network technology (HTL, TGM, Bachelor program)
  • Programmer experience is not condition, however, desirable
  • Excellent MS Office skills
  • Good German and especially English skills are a prerequisite
  • You are a "techie" and you know yourself in the online world (webshops, games) - with us you work in a team, with which you can exchange
  • You bring calm into hectic situations and work after the onboarding phase exactly and independently
  • You are highly motivated and ready to learn quickly and learn new things



our range

  • An interesting task area in a "Du culture" in an international environment
  • An open and friendly working atmosphere as well as a purposeful team in the sense of humor and success in various team events and get-togethers are celebrated
  • Modern Bürgläumlichkeiten and good public connection (Europlaza / Wien Meidling)
  • Extensive and cross-country advancement and promotion opportunities
  • Entry-level employers receive a fair and fair salary (collectively agreed minimum salary starting at € 1.813, gross per month)