VIP Executive with English

  • Paysafe
  • Sofia, Bulgaria
  • Jul 28, 2017
Full time Executive Marketing

Job Description

Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.

 

Our staff of over 2,200 includes more than 30 nationalities, based at our offices throughout the world.

 

With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.

 

PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).

 

For more information, visit: www.paysafe.com

 

Responsibilities           

 

  • Providing exceptional support for existing customers via phone and email
  • Developing and maintaining relationships with existing customers in countries assigned
  • Identify and make detailed product development proposals to improve the service offered to customers
  • Calling potential customers and pitching the VIP programme to convert them into new VIPs
  • Maintain working knowledge of competitors and industry trends
  • Contribute new ideas on how to improve the existing VIP offering
  • Work closely with the Marketing department to execute effective promotional campaigns

 

 

Candidate Requirements

 

  • Fluency in English is a must
  • Team oriented with a positive attitude.
  • Customer service oriented with good experience in a pro-active Customer Service role.
  • Able to demonstrate a thorough understanding of e-commerce and gaming and have the necessary commercial acumen to appreciate market trends and the impact of these on the business.
  • Extensive knowledge and experience of the online gaming/e-commerce industry.
  • Excellent phone acumen and ability to build remote relationships.
  • Excellent communication, presentation and influencing skills.
  • Highly motivated, with strong commitment.
  • Ability to work in dynamic environment.
  • Multiple language ability strongly preferred.

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We offer

 

  • Opportunity to help write the history of a leading multinational company
  • Tailor-made training and ongoing development to help you get on the cutting edge of online payments
  • Merit-based career progression in a fast growing organization
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration package which recognizes and encourages service excellence
  • Fun and collaborative working atmosphere
  • Cool new office
  • Working on shifts

 

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.