Head of Merchant Due Diligence

  • Paysafe
  • London, United Kingdom
  • Jul 28, 2017
Full time Compliance Legal

Job Description

Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.

Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world. 

With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.

PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).

For more information, visit: www.paysafe.com

The Merchant Due Diligence (MDD) team conducts comprehensive and discreet due diligence investigations to identify and assess business and reputational risk issues involving potential clients of Paysafe. The Head of Merchant Due Diligence plays a vital role in ensuring that the day-to-day operations of the Paysafe Due Diligence team run smoothly. He/she will be expected to harness a working environment which encourages team work, energy and creativity. To achieve this, he/she should have strong leadership and excellent problem-solving skills along with good communication skills.


Leading multiple teams of specialists in Merchant Due Diligence based in various geographical locations throughout Europe

Shape the future of the Merchant Due Diligence team to truly align the team on a group level

Develop training materials related to Merchant Due Diligence process and deliver this training to new and existing team members on all facets of Merchant Due Diligence

Streamline and optimize processes to deliver top-performance in a fast growing environment

Escalation point for complex new business models that require assessment

Ensure the team adhere to SLA’s

Manage, develop and implement policies and procedures, to ensure that the MDD program is effective and compliant

Continually enhance all aspects of the process to keep pace with the needs of Paysafe and the changes in the regulatory landscape

Represent the function in all internal external audit/review/testing engagements.

Deliver robust Management Information reporting  


5+ years post qualified experience in the international financial services industry

Vast experience in Due Diligence processes

Very good collaboration and stakeholder management skills

Extensive experience in managing teams in remote locations

Open-minded individual that is eager to challenge the status quo to deliver together with the team top results

Readiness to work in an international environment with the willingness to travel from time to time

We offer:

Opportunity to help write the history of a leading multinational company

Tailor-made training and ongoing development to help you get on the cutting edge of online payments

Merit-based career progression in a fast growing organization

Environment where product expertise, professional and personal commitment are rewarded

Competitive remuneration package which recognizes and encourages service excellence

Fun and collaborative working atmosphere

Cool new office

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.