Identity Verification Specialist with Greek and English

  • Paysafe
  • Sofia, Bulgaria
  • Jul 28, 2017
Full time Risk

Job Description

Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.


Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world.


With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.


PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).


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  • Ensuring efficient KYC document review and customer verification in accordance  with regulation requirements and money laundering methodology;
  • Utilize detection tools to identify and action fraud or money laundering activities;
  • Detecting fraudulent documents and taking necessary actions on accounts;
  • Identify, with minimum delay, altered document trends as they transpire;
  • Customer’s transactional behavior monitoring and evaluation, taking immediate preventive measures to mitigate the risk of fraudulent and money laundering activity waged against the company;
  • Offer guidance and share expertise with other members of the IVS Team;
  • Act as a liaison with the Fraud Detection and Investigation teams regarding fraud document patterns to mitigate risk;
  • Monitor queues, conduct reports, and other ad hoc tasks;
  • Distinguish between high and low priority situations
  • Adapt to a constantly evolving know your customer and money laundering methodology;
  • Ensure all KYC related activities are recorded through various databases;
  • Achieve individual goals, based on quantitative and qualitative standards;
  • Perform other duties and special projects as required




  • 1+ years of experience in a similar role (preferably in a company dealing with online payments)
  • Good knowledge about how online payments work, major players, brands, etc.
  • Bachelor’s degree
  • Experience with Excel (incl. advanced functionalities)
  • Excellent command of English and Greek language
  • Sound communication and interpersonal skills
  • Analytical skills and pro-active thinking
  • Attention to details and problem-solving skills
  • Ability to work independently
  • Ability to meet deadlines working under pressure


We offer


  • Opportunity to help write the history of a leading multinational company
  • Tailor-made training and ongoing development to help you get on the cutting edge of online payments
  • Merit-based career progression in a fast growing organization
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration package which recognizes and encourages service excellence
  • Fun and collaborative working atmosphere
  • Cool new office
  • Working on shifts


Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.