You take our customers are not on hand, but transforms them with your knowledge of digital bosses. In the sequel, they do not need you thereby. Your job is to help customers and inform, so that they themselves make the right decisions. Also help them with questions about their shipments they have made through our platform.
If Allround Customer Service Representative at Townsend Cloud you will be responsible for handling inbound calls and tickets. You answer questions on various topics such as software, shipments and complaints. You ensure that corporate customers are served professionally and come up with solutions where necessary. Additionally keep you busy webcare. A varied and educational function so!
SendCloud helps online shops to optimize their customer experience, gain more time in their day and save on operational costs through unique shipping, dispatch and returns solutions.
We help online stores grow. At this moment we are a team of 50 people from over in 12 countries. We only hire the very best and want to have stars in every position. We believe that enthusiasm and motivation trumps experience and talent. We want to hire people who want the best results and feel responsible for the growth of the entire company.
Do you think you are up for it?