Mynt
Tagudin, Ilocos Sur, Philippines
Responsibilities
Provide overall enterprise level LAN and WAN IP-based infrastructure systems planning, operations and maintenance, and management across multiple sites (currently three)
Manage infrastructures for operational networks, of multiple security classification levels
Serve as a technical point of contact for all matters related to overall IT infrastructure
Perform root cause analyses on all customer-related technical problems and recommend technical solution
Work within strict time frames, fixed SLAs and elevate incidents within defined timeframes
Support planning and execution of network installations, software and hardware upgrades of on-premise and cloud-based infra
Resolve technical issues and prepare incident reports, maintenance advisory, IT memos that are simple, relevant and complete with pertinent details
Work with various vendors and service providers to ensure zero downtime environment
Conduct LAN (Ethernet, HSRP, EIGRP, BGP, OSPF etc) and...