562 Information Technology jobs

Responsibilities: Ensure high availability of a SaaS platform that is built primarily around Microsoft .NET tools and technologies. Work with development teams on transitioning to a Continuous Delivery process with automated build, test, and deployment. Create and maintain software build and deployment pipelines using Jenkins and PowerShell. Automate server provisioning using Chef and Ruby. Perform software releases to production and other client facing environments. Debug and resolve application and middleware issues. Collaborate with development and other technology teams on requirements definition, capacity planning, and process refinement Adhere to existing operational processes and maintain operational documentation. Monitor industry trends and keep abreast of new tools and technologies. Contribute knowledge, skills, and personal qualities to a dedicated team of top engineers solving real-life problems in a bleeding-edge, high-performance, and high-traffic environment. Qualifications: BS or MS in Computer Science (or equivalent diploma and/or certifications) with 3-5 years related experience. Familiarity with Continuous Integration and Delivery including experience with tools such as Jenkins or Team City. Hands-on experience with a Distributed Version Control System such as Git or Mercurial. Intermediate to advanced knowledge of at least of the following programming languages: C#, Visual Basic, PowerShell, Java. Experience with common Microsoft .NET build, package and deployment tools and such as MSBuild, MSDeploy and NuGet. Demonstrated history of developing or operating production web applications and solid understanding of HTTP(S), HTML, JavaScript, CSS, and XML. Experience scripting provisioning of servers, applications, and/or infrastructure in a production environment at scale. Knowledge of software development best practices and SDLC. Experience deploying high availability systems and software. Experience with troubleshooting distributed web applications in a production environment. Intermediate level knowledge of IIS and Windows Server. Intermediate level knowledge of SQL and NoSQL. Experience with a subset of: RabbitMQ, Memcached,Redis, Microservices, Consul, Vagrant Experience with infrastructure as a code and platform as a service. Experience with configuration management tools Ex Chef, Ansible, Puppet.

Responsibilities: Develop and maintain automated deployment systems. Recommend process improvements to ensure system scalability and reliability. Developing and implementation of deployment plan. Work with stakeholders to deploy and troubleshoot the system applications. Develop deployment support documentations for internal and external customers. Develop deployment specifications and configurations. Assist in new system development and enhancements. Attend trainings related to company’s deployment procedures and standards. Analyze and troubleshoot deployment issues in a timely manner. Perform RCA for various deployment and system issues. Assist with various technical proof of concepts. Qualifications: Solid foundation in programming fundamentals (variables, control structures, Boolean logic, OOP concepts). Intermediate-level understanding of build/test/deploy automation tools and concepts. Knowledge of SDLC and various development methodologies. Familiar with principles of Continuous Integration and Continuous Delivery. 1-3 years’ experience with automation scripting (PowerShell preferred).

Job description GoCardless is growing fast. We’ve built a world-class product that opens up Direct Debit to small and medium-sized businesses across the UK and beyond, and we have recently extended our offering to multinational companies like the Guardian, TripAdvisor and Box. Thousands of businesses in the UK already rely on us to handle their payments, and hundreds more join us every week. About a third of these never previously had access to Direct Debit, so we are transforming the way they do business. We’re looking for an exceptional Senior IT Engineering Manager to help GoCardless scale and automate our IT function.   THE ROLE IT at GoCardless cares deeply about the experience we provide, from day one. We act with people’s best interest at heart: we take responsibility for their problems and we know that there is always something we can do to help, however long it takes. As an IT Engineering Manager you will be involved in improving our internal support tools, processes and most of all scaling the team to help with the growth of the company. We believe that technology should make us more effective, so a lot of focus for IT will be in automating processes and keeping tools and applications updated. In this role you will: define long term IT strategy develop great people maintain a supportive and engaging team culture insist on high standards of technical design and implementation and ensure your systems are operationally excellent deliver project work while managing the expectations of your stakeholders plan and prioritise impactful technical investment initiatives You will also be a key contributor to: setting up robust and efficient networks Improve hiring and recruitment processes automation of tooling implementing a new inventory system ensure the security of our systems and working practices WHAT WE HAVE TO OFFER Among other things: Focus on your growth and development: regular discussions with your manager about your personal goals, feedback, coaching, learning and conference budget. A clear career progression: paths for managers and individual contributors, opportunities for growth and leadership aligned to our competencies framework. Ownership and autonomy: we give engineers problems to solve rather than specifications to implement, end to end ownership (deciding on the solution, implementing it, releasing it, maintaining it) Good work-life balance WHO WE'RE LOOKING FOR Given the versatile nature of the role, we’re looking for someone who learns fast, enjoys leading and collaborating with others, and is a pragmatic decision-maker. This role would suit someone with senior management experience focussed on strategy and people management responsibility. We'd love to hear from you if you are: Passionate about building motivated, highly performing teams Experienced in scaling IT in fast growing organisations Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.

GoCardless is building a new global network for recurring payments. We’re cutting out the intermediaries and linking together direct debit schemes from around the world to create a simple way of collecting payments directly from customers’ bank accounts. Annual payment volume at GoCardless exceeds £3.5 billion, and we’re processing up to hundreds of thousands of transactions every day. As our business grows, so does our team and there is an increasing demand for smooth IT processes across all internal functions. We’re looking for an IT Engineer who passionate about making IT infrastructure and processes as smooth as possible and providing a great experience to the many internal customers who come your way. You will be part of a small team that is responsible for managing and improving GoCardless' internal IT infrastructure and processes. We enable GoCardless’ employees to focus on what matters most to them by removing all potential distractions: from Wifi to networking problems, we are there to make everything seamless! We'll support you in finding better ways to work, and empower you to make the changes. At GoCardless, if you find something broken, you fix it. We trust you to make that happen. This role is for a seasoned IT professional that loves to solve problems that help their co-workers become faster and more efficient at their jobs, who knows the landscape of existing tools available and when to use them, and who isn’t afraid to dive into a bit of code when the existing tools don’t match our needs.   The role Day-to-day, you will manage and support our macOS fleet: Efficiently troubleshoot and resolve daily IT issues reported by end-users; Track open tickets, prioritize, and document resolution of end-user requests Work on projects to build our infrastructure from the ground up; Troubleshoot advanced problems in networks, applications and hardware; Make sure all our users and devices are compliant with our security standards; Build tools to deploy, automate and monitor infrastructure and services used by our employees.   You should apply if: You have extensive knowledge of macOS, know how to troubleshoot it; You understand how networks work, and love figuring out what’s wrong when they don’t; You like to build automation to setup, configure and manage our growing fleet of devices; You love to automate software and have a passion for open source projects; You enjoy helping out people - be it solving an issue or teaching them how to do something You have strong scripting skills and have good knowledge of at least one programming language (e.g: python, ruby) You’re comfortable using source control and asking coworkers for code reviews. You have excellent verbal and written communication skills;   It would also be nice to have: Experience with GCP, GCE Experience with G-Suite administration   Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.

Who we are: WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple.  Tap the WorldRemit App or click on our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. We have grown on average by 50% year on year and are now processing over £3bn of remittances on an annual basis.  We have raised c.$200 million in funding, currently employ over 750 employees and have offices worldwide. You can learn more about our culture and how we work by watching this video on our Careers page  https://www.worldremit.com/en/careers . What you’ll be working on: You will be the Engineering Leader for our Corporate IT team in the UK, supporting an end user base of around 300. As leader of our local Corporate IT team, you’ll be responsible for services including internal global network and security systems, telephony, end user computer, local file and print – as well as the people, process and systems to support these services – managing all aspects of the internal IT infrastructure. This is a great opportunity for an Engineering Leader to play a pivotal role in scaling a global FinTech organization in a vibrant, exciting, fast-growing business. Your responsibilities: Providing technical leadership of local Corporate IT team members. Mentoring and coaching for all staff and foster a culture of accountability, innovation and team building, ensure they are coached and motivated to their full potential, provide career growth/professional development counsel and opportunities. Working closely with Senior Management in strategic planning and tactical execution regarding IT roadmap initiatives, financial planning, and compliance mandates. Cooperating closely with key stakeholders, especially with local management in Customer Services and Operations, and with our global Information Security team. Simplifying in-office infrastructure, internal company system/applications and production services, through effective use of IaaS, PaaS and SaaS tools wherever possible. Managing good relationship with suppliers and service providers for Corporate IT. Developing and maturing strategic partner relationships and seeking efficiency and value. Managing risk and compliance requirements associated with all Corporate IT provided systems and services. Hiring and retaining top engineering talent, fostering a high-performance culture in teams and individuals. Skills and Requirements: Demonstrated ability and skills to work in a dynamically growing environment and willing to implement change and scalable innovative IT solutions. Subject matter expertise across critical components of IT (e.g. infrastructure, internal applications, IT operations, IT finances and expenses, end user computing, messaging, enterprise architecture, testing). Significant experience in operating sophisticated technical solutions with a focus on Windows & Linux Servers, Windows, Linux and Apple Desktops, Microsoft Office365 and Google GSuite collaboration systems. A record of success in leveraging both traditional best practices, such as IT service management practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility. Deep technical knowledge including modern engineering technologies and practices. Significant experience in high scale Corporate IT environments. Proven experience as an effective people leader with a track record of building capability through developing people and optimising team performance.

About us   WorldRemit  - if the media's to be believed, we're the FinTech start-up taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfers. The WorldRemit Office in Kraków is currently growing and we are looking for an  Infrastructure Engineer , who will be required to help support the continued growth of WorldRemit aligned with our strategic business goals and objectives. The role: Your role is to help support the continued growth of the business aligned with our business goals and objectives. Your main responsibilities will be a combination between daily Infrastructure BAU and a wide range of Infrastructure projects and challenges which are on the horizon, you'll be contributing to our successful journey, reporting into local IT Manager and our CIO. You'll be involved in mainly project work surrounding the maintenance, expansion and planning of our core internal infrastructure. Focus of the role will be on the virtualized server and network environment on a global scale across our multiple locations. To keep the business powering forward at times we need to all pitch in together to resolve customer tickets and there is an expectation that you will support the service desk team for escalations and occasionally with tickets when workload peaks. About The Team: The Infrastructure Engineer position is based in Poland, Kraków and is an important part of an expanding Global Corporate IT team. The Corp IT team currently consist of sub two teams; Service Desk Engineers based in Kraków, London, Denver, Cebu City whose skillsets and experience vary from 1 st -2 nd  line support and AV support. Infrastructure Engineers who are responsible for core Infrastructure across all WorldRemit locations. This position will be working as part of a newly formed Corp IT team primarily responsible for supporting WorldRemit’s Poland office. The Infrastructure Engineer will be working with a team of 5-6 Infrastructure Engineers, most of which are based in other geographical locations (UK, US & PHP). The successful candidate will be reporting into the IT Manager based in Poland. What we're looking for: The ability to manage infrastructure projects autonomously, liaising with external vendors, producing or validating designs and bills of materials Pragmatic, outcome and solution focused Experience with: TCP/IP stacks applied to LAN/WAN environment Windows Server 2012 (And newer) administration skills Active Directory management and maintenance VMware and virtualisation Desktop automation and administration (e.g. PDQ Deploy or SCCM) Scripting (PowerShell) and automation of sys-admin tasks Cisco technologies and IOS (ASA firewall, Catalyst switches/stack) Exposure to security probes and concepts of environments hardening Office 365 administrative tasks GSuite administrative tasks Okta management & integration Experience writing technical documentation Focus on infrastructure availability and redundancy Experience of working with Microsoft Azure, AWS or Google Cloud would be an advantage Desired certification in one or more of the following MCSE / CCNA / CCNP / Other relevant technical certifications Who we are: We’re changing the way people send money abroad. We’re taking something complicated and making it simple. Our people and our technology work together to create faster, easier and lower cost money transfers. We send to more than 145 countries around the world and have over 3 million happy customers – a number that’s growing every day. After all, 125,000 5★ reviews can’t be wrong!  We believe in helping our customers’ hard work go further. We’ve helped millions of children to go to school, helped thousands of people to receive medical treatment and, every week, we help tens of thousands of people to pay their bills. But most importantly, we do it all with the creativity, imagination and colourful spirit of our customers.  The work we’re doing is making a splash in the fintech industry too. Accel Partners and Technology Crossover Ventures have invested $140 million in us – and as early backers of the likes of Facebook, Spotify and Netflix, we know we’re in good company! Not only that, but we’re also a member of TechCity UK’s prestigious FutureFifty.  Changing the world isn’t easy, but we’re hoping to find the right people to join us on our way. If you think differently, believe in new solutions to old problems and have the drive to make things happen, you might just be what we’re looking for.

We’re changing the way people send money abroad. We’re taking something complicated and making it simple. Our people and our technology work together to create faster, easier and lower cost money transfers. We send to more than 150 countries around the world and have over 3 million happy customers – a number that’s growing every day. After all, 125,000 5★ reviews can’t be wrong!  We believe in helping our customers’ hard work go further. We’ve helped millions of children to go to school, helped thousands of people to receive medical treatment and, every week, we help tens of thousands of people to pay their bills. But most importantly, we do it all with the creativity, imagination and colourful spirit of our customers. Changing the world isn’t easy, but we’re hoping to find the right people to join us on our way. If you think differently, believe in new solutions to old problems and have the drive to make things happen, you might just be what we’re looking for.   The role: Your role is to help support the continued growth of the business aligned with our business goals and objectives. Your main responsibilities will be a combination between daily Infrastructure BAU and a wide range of Infrastructure challenges which are on the horizon, you'll be contributing to our successful journey, reporting into our CIO. You'll be involved in mainly project work surrounding the maintenance, expansion and planning of our core internal infrastructure. Focus of the role will be on the virtualized server and network environment on a global scale across our multiple locations.   The team: You'll be based in London Victoria and will be part of a Corp IT team supporting daily Infrastructure BAU tasks along with a wide range of Infrastructure related projects. The Corp IT team consist of two teams; 4 x Service Desk Analyst based in London & Denver which skill sets vary from 1 st -2 nd  line support and AV support. Plus 1 x Senior Infrastructure Engineer who is responsible for all Infrastructure across the London office and growth of the geophonic locations.   What we're looking for: Experience in TCP/IP stacks applied to LAN/WAN environment Windows Server 2012 (And newer) administration skills Experience in Microsoft Azure, AWS or GCP including cloud formation templates VMware and virtualization Desktop automation and administration (e.g. PDQ Deploy or SCCM) Scripting (PowerShell) and automation of sys-admin tasks Cisco technologies and IOS (ASA firewall, Catalyst switches/stack) Exposure to security probes and concepts of environments hardening Office 365 administrative tasks Technical documentation Focus on infrastructure availability and redundancy Desired certification in one or more of the following AWS Certified Cloud Practitioner/ AWS Certified SysOps Admin / MCSE/ GCP Cloud Architect/ CCNA You'll be proactive in finding solutions and enjoy collaborating with the wider team

Want to help us change the way the world moves money? We build high tech services that allow people to send and receive money easily. Our customers are mostly migrants, sending money home to their families and friends in Africa, Asia and Latin America. Today only 5% of the remittance market is online – with a large proportion of the industry operating through informal untracked networks. Yet online is predicted to grow to 60% in the next 5-6 years and WorldRemit is driving that shift. By reducing costs and freeing up time we enable people to make the most of the opportunities that their new life abroad provides and help to release the billions of dollars lost in transferring money to the developing world. This money goes directly to those who need it.   What you’ll be working on: Based in London, you'll be part of our Corporate IT team, you’ll be involved in the first and second line support of all end user computing technologies and tools for a team of ~700, whilst playing your part in supporting other office service desk team members and delivering Corporate IT projects. The core focus of the role will be around the cloud based enterprise technologies, virtualised server, networking and security components in London, but also supporting other APAC satellite offices, as well as supporting global Corporate IT initiatives. This is a great opportunity for an Engineering expert to play a pivotal role in scaling a global "cloud first" FinTech organisation in a vibrant, exciting, fast-growing business. Your responsibilities: Provide critical desktop support to ensure all technology (Windows and Mac) is being supported and kept available across Desktop, Printing, Email, Server, Wi-Fi, remote office networks and desktops services Assist in procuring and rolling out hardware for all London and other office locations Create and review the desktop and phone build process Ensuring all file servers are backed up weekly Maintain all corporate Active Directory accounts Provide Office 365 and GSuite admin support Provide remote desktop support Assist with networking and patching configurations Be involved with new projects within the Corporate IT infrastructure and security team What we are looking for: 3 years of relevant service desk/desktop engineering experience Customer focused, can do attitude Great communication, clear expectation management The ability to work autonomously on a large number of concurrent tasks Experience with Windows and Mac technologies Experience with JIRA or any service desk software such as Zendesk, Remedy, Service Now, etc. Solid Active Directory Experience (GPO configurations) Experience with Network Print Servers – aka Follow Me printing solution Understanding of AV and IM technologies Experience with Microsoft Intune An understanding of security technologies and best practices Good documentation skills - able to plan, track and implement projects Cultural fit – We are known for our low ego, non-hierarchical and collaborative culture Looking for someone with the aptitude and ability to learn and grow with the company and tech stack

Want to help us change the way the world moves money? We build high tech services that allow people to send and receive money easily. Our customers are mostly migrants, sending money home to their families and friends in Africa, Asia and Latin America. Today only 5% of the remittance market is online – with a large proportion of the industry operating through informal untracked networks. Yet online is predicted to grow to 60% in the next 5-6 years and WorldRemit is driving that shift. By reducing costs and freeing up time we enable people to make the most of the opportunities that their new life abroad provides and help to release the billions of dollars lost in transferring money to the developing world. This money goes directly to those who need it. What you’ll be working on: Based in London, you'll be part of our Corporate IT team, you be involved in the first and second line support of all end user computing technologies and tools for a team of ~700, whilst playing your part in supporting other office service desk team members and delivering Corporate IT projects. The core focus of the role will be around the cloud based enterprise technologies, virtualised server, networking and security components in London, but also supporting other APAC satellite offices, as well as supporting global Corporate IT initiatives. This is a great opportunity for an Engineering expert to play a pivotal role in scaling a global "cloud first" FinTech organisation in a vibrant, exciting, fast-growing business. Your responsibilities: Provide critical desktop support to ensure all technology (Windows and Mac) is being supported and kept available across Desktop, Printing, Email, Server, Wi-Fi, remote office networks and desktops services Assist in procuring and rolling out hardware for all London and other office locations Create and review the desktop and phone build process Ensuring all file servers are backed up weekly Maintain all corporate Active Directory accounts including exposure to Azure or AWS back office technologies Provide Office 365 and GSuite admin support Provide remote desktop support Assist with networking and patching configurations Be involved with new projects within the Corporate IT infrastructure and security team What we are looking for: 3 years of relevant service desk/desktop engineering experience Experience with Windows and Mac technologies Experience with JIRA or any service desk software such as Zendesk, Remedy, Service Now, etc. Advanced Windows Server knowledge Strong networking skills (TCP/IP / DNS) Solid Active Directory Experience (GPO configurations) Proficiency in scripting and automation technologies e.g SCCM/ Ansible/ Powershell Exposure to Cloud infrastructure technologies, Kubernetes, Docker Containers, Service Mesh Management, Python Experience with Network Print Servers – aka Follow Me printing solution Advanced Windows server/Linux/Ubuntu Understanding of AV and IM technologies Experience with Microsoft Intune Strong eye for security technologies and it's importance within a global corporate IT setting Comfortable working autonomously Good documentation skills - able to plan, track and implement projects Cultural fit – We are known for our low ego, non-hierarchical and collaborative culture Looking for someone with the aptitude and ability to learn and grow with the company and tech stack

About us WorldRemit  - if the media's to be believed, we're the FinTech start-up taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfers. The WorldRemit Office in Kraków is currently growing and we are looking for a  DBA  to join our Data Engineering Team.   Your responsibilities:   You will be part of a Data Engineering Team located in Kraków, Poland responsible for managing the critical 24/7 Production databases hosted on the Azure IaaS and PaaS service offerings. We operate SQL Server 2016, leveraging the latest features to improve our capability within an AlwaysOn Failover Cluster environment. The role will require you to maintain and improve the databases by proactively monitoring them for performance and stability issues. You will also be responsible for reviewing and deploying schema changes proposed by the engineering teams, ensuring that any changes they propose will not negatively impact the performance of the database and conform to best-practice standards. You will also be involved in creating efficient SQL statements for business-critical reporting and assisting other teams in tuning their reports.   What we are looking for:   Dedicated SQL Server DBA :  You will have 5+ years’ experience of working as a DBA on highly transactional SQL Server databases in high-availability setups. You will have a passion for all things SQL-Server and have a deep understanding of the platform. Strong T-SQL Skills:  You are able to design, implement and tune SQL statements and stored procs to best practice standards. Solid Azure Skills :  You are comfortable working with SQL Server implemented on Azure via both IaaS and PaaS and understand the fundamentals of the Azure cloud. SSIS/SSRS/PowerBI Experience:  You have experience of both developing with, and administrating SSIS, SSRS and PowerBI to provide operational reporting. Solid Relational Modelling Skills :  You are able to take a set of user requirements and create a third normal form relational model from them, and then turn this into a high-performance physical schema. Production Support Mindset :  You are used to working in a critical environment where rapid response to outages is required and you are happy to participate in an out-of-hours on-call support rotation.   Who we are: We’re changing the way people send money abroad. We’re taking something complicated and making it simple. Our people and our technology work together to create faster, easier and lower cost money transfers. We send to more than 145 countries around the world and have over 3 million happy customers – a number that’s growing every day. After all, 120,000 5★ reviews can’t be wrong!  We believe in helping our customers’ hard work go further. We’ve helped millions of children to go to school, helped thousands of people to receive medical treatment and, every week, we help tens of thousands of people to pay their bills. But most importantly, we do it all with the creativity, imagination and colourful spirit of our customers.  The work we’re doing is making a splash in the fintech industry too. Accel Partners and Technology Crossover Ventures have invested $140 million in us – and as early backers of the likes of Facebook, Spotify and Netflix, we know we’re in good company! Not only that, but we’re also a member of TechCity UK’s prestigious FutureFifty.  Changing the world isn’t easy, but we’re hoping to find the right people to join us on our way. If you think differently, believe in new solutions to old problems and have the drive to make things happen, you might just be what we’re looking for.

About us WorldRemit  - if the media's to be believed, we're the FinTech start-up taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfers. The WorldRemit Office in Kraków is currently growing and we are looking for a Cloud Operations Engineers  to join our CloudOps Team and help us operate, monitor and troubleshoot our cloud infrastructure. What we are looking for? We are looking for a bright, fresh minded individual to bring a wealth of enthusiasm and different ideas to the table. You will be someone who likes to: constantly evolve techniques through learning take initiative when you see an opportunity for improvement ask questions and use experience of those around you share your knowledge with the rest of the team write infrastructure as code in fast and elegant way perform infrastructure tests You will have high bar for quality, maintainability, scalability, performance, efficiency, security and all the other things that make great solutions great. You’ll help the team to: Evolve, improve and replace our existing cloud systems Creating creative cloud solutions Developing monitoring strategies for infrastructure Troubleshoot issues with cooperation with DevOps/Engineering teams Some things about you: Understanding of Linux/Windows systems and network administration Experience in cloud infrastructure and platform services such as AWS or Azure Experience in configuration management and infrastructure automation systems like Terraform and Ansible Experience with Kubernetes/Docker orchestration environments Experience with application performance monitoring systems like Dynatrace/AppDynamics Experience with logging systems like Splunk Experience with incident management systems like PagerDuty Experience with integration solutions like Zapier Experience in writing code in Python Experience with scripting languages like Bash/PowerShell Experience in, or happy to learn, other stacks Ability to work in 24/7 organised team Who we are: We’re changing the way people send money abroad. We’re taking something complicated and making it simple. Our people and our technology work together to create faster, easier and lower cost money transfers. We send to more than 145 countries around the world and have over 3 million happy customers – a number that’s growing every day. After all, 120,000 5★ reviews can’t be wrong!  We believe in helping our customers’ hard work go further. We’ve helped millions of children to go to school, helped thousands of people to receive medical treatment and, every week, we help tens of thousands of people to pay their bills. But most importantly, we do it all with the creativity, imagination and colourful spirit of our customers.  The work we’re doing is making a splash in the fintech industry too. Accel Partners and Technology Crossover Ventures have invested $140 million in us – and as early backers of the likes of Facebook, Spotify and Netflix, we know we’re in good company! Not only that, but we’re also a member of TechCity UK’s prestigious FutureFifty.  Changing the world isn’t easy, but we’re hoping to find the right people to join us on our way. If you think differently, believe in new solutions to old problems and have the drive to make things happen, you might just be what we’re looking for.

About Us Form3 is a disruptive fintech startup on a mission to make payments easier, faster and cheaper for  fintechs, challenger banks, ecommerce gateways, card providers and traditional banks wanting to reinvent themselves.  Our customers include everyone from FinTech, challenger banks, ecommerce gateways and card providers, through to older traditional banks that are trying to reinvent themselves.    What we're looking for We’re looking for an experienced Information Security Officer to support our current Head of Information Security. A security specialist with strong working knowledge and understanding of information security frameworks (IS027001, ISAE3000/SOC2, SOC1, GPDR and PCI DSS), security operations and application security best practices. A versatile Security Officer, with experience working with public cloud, in particular AWS and the AWS security services. Particular exposure to developing, implementing, auditing and improving information security policies and procedures aligned to relevant industry frameworks/standards. Your skills Creating/maintaining an ISO27001 ISMS or PCI compliance project and operation. Performing Business Impact Analysis, risk assessment and treatment. Operating, maintaining, auditing and improving Vulnerability Management, SIEM and Threat Intelligence systems. Perform response analytics during and after an incident, determine root cause and proper mitigation of cyber security events. To remain up to date with the latest threats and vulnerabilities to ensure operational tools and processes are up to date, introduce process improvements and ensure incident response plans are up to date and effectively tested. Ensure that customer information and information systems are protected from unauthorised access / intrusion, use, disclosure, disruption, modification or destruction. Perform periodic internal audits against policies and procedures to ensure conformance. Participate and assist in external audit activities. Perform periodic audit, review and contribute to the continuous improvement of IT security standards, processes and procedures. Knowledge of various technologies and operating systems and their related security configuration, hardening and risks, ie Linux/Unix, Mac OS, Containers, Office 365, etc. Deliver Information Security and awareness training programs. Our Benefits Competitive Salary   30 days holiday (plus Bank Holidays)   Flexible hours/Remote Working   Company Bonus Scheme   Pension Contribution   Team Events   An incredible team to work with   A strong and clear company culture   You’ll get the opportunity to be part of a rapidly scaling FinTech company, working alongside some of the brightest talents in tech and payments  

About Us We are a complete end to end ‘Payments As A Service’ technology provider.  Our award winning cloud native, real-time payment platform helps banks, fintechs, financial institutions, e-commerce gateways and card providers process a wide range of payments quickly, simply and cost effectively. What we're looking for We are looking for BA’s to join the product team at Form3. If you are keen to learn, have great analytical skills, can work with requirements, speak ‘tech’ and ‘business’, have experience in payments and want to be involved in a fintech that is helping banks and other fintechs to make amazing products and experiences for their customers we would love to hear from you! I suppose you’ll also have to be a great BA with ambition too and a solid understanding of payments schemes such as   BACS, CHAPS, SEPA, SEPA Instant and SWIFT   :) What’s in it for you…. an amazing place to work (yes really), flexible location, a chance to work with people who really really know payments, engineers at the forefront of CloudNative tech and a business which is making waves powering the future of payments! Sound good… What you'll be getting involved in Product Management and Development Product Strategy – be aware of the changing landscape of payment services and cloud native technology - support Senior Product Managers and Head of Product in research and information contributing to development of product strategy. Product Design / Development – understand what our clients need and gather / manage definition of functional and operational product requirements.  Product Library – help us to communicate our services by supporting the creation and maintenance of directory, documentation and product capabilities offered to clients including both functional and non-functional capabilities.  Product Sales Support – enable our business to grow by providing support in the creation and maintenance of sales supporting literature and client facing support as needed.  Product Training – spread the word! With client and internal training programmes and approach based on released capabilities.  Product Performance – understand and support Head of Product and Senior Product Managers with analysis of KPI’s interfacing with Finance. Personal and Team Working and Development Resources – collaborate with senior product managers and become an integral part of product development engagement with Engineering / Technology.  Culture – support a culture of forward and innovative thinking, encouraging the product team to always be curious and looking for new problems to solve.   Performance - constantly find ways to drive the performance of our products and services. Development – learn voraciously from some of the best in the business - and plan for your career in Form3 to meet your career development goals.   Other Collaboration – work with a wide range of stakeholders within technology, marketing and commercial will result in a coordinated approach to product development, creating short lines of communication to dedicated product teams  Our Benefits  You’ll get the opportunity to be part of a rapidly scaling FinTech company, working alongside some of the brightest talents in tech and payments: Flexible remote working/work from home 30 days holiday (plus Bank Holidays)  Pair programming, with an experienced team of engineers Competitive salary Latest technologies  Company bonus scheme  Pension contribution  Be part of an incredible and diverse team

We are looking for an IT Support Engineer to join our team to track, dispatch, and resolve incident occurring at the software and cloud layer. You will act as a Level 1 support interface for clients and banking counterparties connected on Contineo. Numerous cross-domain projects will allow you to grow and gain experience on scripting, system administration and other DevOps practices You will report to the Head of IT and be part of the DevOps team. You will get hands on experience with an industry leading financial technology company and work with a dynamic team across multiple industries. You excel in taking initiative to make a user’s life easier You genuinely understand the need for accurate and regular communication with clients You take application troubleshooting as an exciting brain teaser Your satisfied when a client’s problem is solved You know what ITIL stands for and can help the team implement best practices You crave new information, developing your skills while problem solving and always wanted to be part of a world-class industry leading team of technology and financial professionals Skills Min. 3 years experience in an IT support position Min. 2 years experience interfacing or working with clients Solid Linux administration and scripting skills (bash, Python) Knowledge of OpenStack is required as well as other virtualization suites (VMWare) Experience in using log collection tools such as Kibana, Splunk Good command of system documentation best practices using CMDB tools and JIRA Confluence Good analytical, problem solving and decision making skills Excellent verbal and written communications skills are essential (English) Contineo DevOps Team The infrastructure team is dedicated to automated deployments and maintenance operations. We’re seeking for talented individuals eager to keep on improving existing tools while being able to bring new ideas and concepts on the table. Location and Travel This is a full-time position based in Hong Kong, Central. Some travel (esp. to Singapore) may be required.

Our mission is pretty simple: we believe that everyone deserves access to sophisticated financial advice. Over the past five years, Wealthfront has built a technology company focused on re-architecting the finance industry, and along the way we’ve created a new category known as automated investment services (aka ‘robo-advisors’, but truth be told we’re fairly light on robots). What that actually means is we build software that enables us to democratize access to services typically reserved for the ultra-wealthy, and through automation we can deliver those services to investors at an incredibly low cost. And it’s working; we have clients across the country who trust us with over $7 billion in assets -- and we’re just getting started!   Are you interested in building the flagship Android apps for the fastest growing automated investment service? We're looking for extraordinary engineers who are passionate about designing and delivering incredible user experiences that will revolutionize the way people handle their investments.   Responsibilities Build a premier native Android application Work with frontend and backend engineers to design, build and test reusable REST APIs Collaborate with design to build delightful mobile experience Requirements 2 years of software engineering experience Experience shipping an Android app to Google Play Experience writing unit tests and testable code Knowledge of Android SDK performance tools and optimization techniques Excellent problem solving, critical thinking and communication skills BS or MS in computer science, related field, or equivalent professional experience Everyone across the financial spectrum deserves to live secure and rewarding lives. In order to successfully serve clients across the United States, the Wealthfront team is focused on hiring team members with a diverse range of backgrounds, experiences and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     About  Wealthfront Wealthfront’s vision is to optimize and automate our clients' finances exclusively through software. We've engineered a platform that delivers highly personalized  advice and services  including investment management, financial planning, and personal banking.   Wealthfront employees enable our clients to achieve their financial goals by developing sophisticated algorithms and investment strategies, intuitive user experiences and scalable infrastructure to continuously deploy mission-critical code. Join us as we help clients create their roadmap to financial freedom and scale from $11 billion in assets under management to trillions (yes, trillions).

Description   About the Role   SoFi is seeking an experienced Senior Telecom Analyst in our Workforce Management group who is passionate about customer experience and has the skills and experience to deliver outstanding results. This position is located in our new Salt Lake City location. You’ll be responsible for maintaining an advanced dialer system and acting as a liaison with other business stakeholders in its function, improvement and efficiency. Are you craving an opportunity to work for a fast-paced startup that is poised to change the banking world? Do you embrace hard work and a collegiate culture, and want to be paid well for delivering outstanding results? Then we want to talk to you.  You will manage all components relative to our WFM call technology system, with responsibility for delivering an outstanding member experience and contributing to our financial goals at or ahead of target by helping customers move through our process. You’ll get the perks of a start-up – free lunch, generous time off – while working in a well-funded, profitable and disruptive financial services company. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge this new generation has through a new approach to lending. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products. As the company has grown, we’ve been able to help more people with these tools.  Responsibilities :  Responsible for the day-to-day administration and monitoring associated with an advanced multichannel dialer system  Responsible to create content and manage updates of prompts  Responsible for updating scripts in inContact Studio  Ensures compliance with company policies and procedures along with state and federal regulations  Proactively troubleshoot resolution of issues with the telephony platform and work as liaison to IT on behalf of business units  Research, identify, and act as liaison with other business units for more effective calling, chat, email, and inbound campaigns  Develop procedures to support business shareholders in a rapid growth situation  Oversee dialer SDLC (System Development Life Cycle) process to track, test, and implement changes within telephony platform  Create ad-hoc reports as needed  Other duties as assigned    Minimum Qualifications :  Minimum three years dialer management experience with preference towards InContact platform and NICE Systems  Working knowledge of TCPA and FDCPA regulations  Semi-advanced knowledge of telephony, IVR, and ACD routing  Operational knowledge of contact center systems (Autodialer programming, reporting, and call recording systems)  Extensive knowledge of Microsoft Excel for Data mining and reporting  Attention to detail with ability to recognize and solve problems  Excellent customer service skills.  Education: Bachelor's degree in Information Systems or related field preferred  Equivalent work experience in a similar position may be substituted for educational requirements  Benefits: Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot. Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFI for employees and their dependents. 401(k) and education on retirement planning. Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.

Description   Job Summary: The Incident Response Program Manager role includes responsibility for developing, deploying and managing a security incident response function that includes monitoring, alerting, investigating, containing, and recovering from cyber security incidents. The candidate will work closely with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure a timely and effective response to security incidents. The ideal candidate will be a thought leader, an innovator, self-motivated and a driver, with relevant incident investigation and incident response experience. At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. Responsibilities: As a direct report to the Chief Information Security Officer, you will have the following responsibilities: Partner with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure security incident response processes and tools are in place to manage security incidents and to meet business objectives and regulatory requirements Provide training and awareness for security incident management including tabletop, scenario-based and live testing exercises Serve as a security leader by promoting security awareness, mentoring other team members, and staying up-to-date on current incident response methodologies and technologies Lead a virtual team of incident response analysts, setting direction, developing and growing staff, and execution of performance and management processes Investigate security incidents from confirmation of the incident, to resolution and capturing lessons learned Coordinate with technical teams and third-party vendors to triage and contain threats and quickly mitigate damages Perform after-incident reporting and root cause analyses Manage relevant threat intelligence and apply to incident response Maintain and update incident response playbooks based on new procedures and best practice methodologies Provide support in maintaining an incident response toolkit using advanced open source technologies and various incident response products. Design and deploy real-time monitoring and triage of incidents and alerts received Conduct investigations as requested by management Ensure adequate metrics and documentation of incident response operations Develop and maintain liaisons with local, state, federal and international law enforcement authorities Critical Requirements / Knowledge / Skills: Successful candidates for this key role must have a high degree of integrity and capacity to work independently, under tight time constraints Effective time management skills are a must, as well as the ability to be flexible and creative Bachelor's degree in technology or science A minimum of 5 years’ experience with investigations and responding to security-related incidents At least 5 years of law enforcement experience to include assignments to investigative units and at least 2 years of investigative management experience High level of analytical, planning and organizational ability Ability to exercise judgment and discretion in developing, applying and interpreting internal policies and procedures Proven track record of complex problem solving and decision-making ability Demonstrated ability to effectively prioritize and execute tasks in a high-pressure environment Strong teamwork and collaboration skills Excellent written, verbal and presentation communication skills, including the ability to make presentations to senior level executives and prepare written policies and reports The position will be expected to undertake travel as needed to other company sites, with the home office location being San Francisco, CA Benefits: Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot. Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFI for employees and their dependents. 401(k) and education on retirement planning. Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.

Description   SoFi is seeking an experienced leader to assist in all aspects of our governance, risk and compliance program. This role will report to the Director of Information Security and work with cross-functional teams and external parties to support compliance, risk management and business development activities. At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products and soon to be launched SoFi money a modern take on a checking or savings account. As the company has grown, we’ve been able to help more people with these tools. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. Responsibilities Manage and own major GRC-focused initiatives from beginning to end with minimal supervision. Assess and track compliance with regulatory and legal requirements relevant to the SoFi business such as GLBA, FINRA, NYDFS, Colorado Security Act and contractual commitments Perform vendor security and privacy due diligence Coordinate 3rd party audits of SoFi, SOC 2 audits and PCI Drive privacy and information security training and awareness Manage privacy incident response and coordinate remediation activities Maintain information security and privacy policies Works as an advisor to the business areas to plan for vendor solutions for managing the information security risk. Leads the escalation and resolution of risk and compliance issues with appropriate leadership including business, security, privacy, legal, compliance and IT teams Metrics driven, understands, develops and delivers meaningful dashboards and reports to a wide audience demonstrating our current program state and adherence to frameworks and standards.  Works closely with GRC Director towards overall program rollout and providing risk-based operational metrics/management support. Minimum qualifications BS degree in Computer Information Systems or related field 5+ years of experience in compliance, privacy and/or security risk management Strong  leadership skills Experience with business continuity planning and testing, as well as third-party security management Familiarity with U.S privacy regulations, SSAE18 SOC1/SOC2 and standards such as NIST and PCI Familiarity with GRC tools Self-starter with strong interpersonal and communication skills Demonstrate ability to assimilate new knowledge quickly Comfortable working in a fast-paced, dynamic environment Preferred qualifications MS in Management or MBA desired Big 4, or management/IT consulting experience Practical experience implementing GRC Experience with vendor risk management CISSP, CISM, CISA, CIPP or similar certifications Experience leading security or privacy training courses Benefits Subsidized lunches, a fully stocked kitchen, and subsidized gym membership. Competitive salary packages and bonuses. A flexible vacation policy allows you to truly relax and reboot.  Comprehensive health, vision, dental, and life insurance as well as disability benefits. 100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.  401(k) and education on retirement planning. 
 Tuition reimbursement on approved programs, up to $5,250 a year. Monthly contribution to help you pay off your student loans.

We are looking for a hands-on IT Manager to oversee the operations of our IT functions, ensuring business and service level objectives. The IT Manager will maintain and support all technology services and hardware in a 24/7/365 environment. You MUST have experience in managing OSX. Specific Responsibilities: Overall Position Duties Document system design and interworking. Manage third party vendors, service providers and consultants, ensuring compliance to contractual obligations and SLA's On Call and weekend emergency support of 24/7 operations Maintain, troubleshoot and repair data and telecom infrastucture, circuits and hardware. Works closely with internal decision makers while leveraging outside partners Manages IT contracts, and ensures SLA’s are adhered to.   Operational Management Responsible for emergency support and responding to outages and emergencies in a 24/7/365 environment. Will be on-call for said emergencies 24/7, must be able to remotely or be onsite to troubleshoot and resolve any emergency issues. Hands-on deployment, maintenance, upgrade, and support of all IT systems, including servers, Laptops, operating systems, hardware, software. Management of our telephony environment including 3CX PBX systems, fiber circuits Evaluation, management, and training of products. Practice asset management for IT hardware, software, and equipment. Manage financial aspects including budgeting and purchasing. Develop business case justifications and cost/benefits analyses for IT spending and initiatives. Maintain DR plan and documentation, and carry out periodic testing. Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure/systems, and IT service providers. Establish and maintain regular written and in-person communications with the organization’s leadership, department heads, and end users regarding pertinent IT activities. Maintain current documentation of policies, systems, passwords, and architecture. Perform research on potential technology solutions.   Project Management Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders. Define project success criteria and disseminate them to involved parties throughout project life cycle. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Develop full-scale project plans, timelines and milestones.   Vendor Management Manage vendor deliverables and SLA’s for IT consultants, telecom service providers, multiple ISP and Circuit Providers. Build, develop, and grow business relationships vital to the success of the IT department.   End user support Hands-on desktop support for onsite and remote users in a 100% OSX environment, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Manage the processing of incoming requests to the Help Desk to ensure timely and effective resolution of end user issues. Assess need for any system re-configurations (minor or significant) based on request trends and make recommendations. Identify, recommend, develop, and implement end user training programs to increase self-sufficiency.   Desired Skills and Experience Knowledge & Experience "Apple Genius" (bonus) Extensive desktop support (100% OSX), telecom and network management preferred. Experience in IT infrastructure planning and development and ability to conduct and direct research into IT issues and products Proven experience in Apple OSX environment, MDM, Jamf etc. Experience and patience in training others concerning technical matters Strong technical knowledge of network architecture including DNS, IP routing/switching, IP telephony, fiber optics, firewalls. Proven analytical and problem-solving abilities OSX and Linux(a plus)   Personal attributes Highly self-motivated and self-directed Performs well in an operational environment (hands-on) Responsible, and takes responsibility and ownership Rigorous self-directed processes related planning, managing multiple tasks, project management, and vendor management Extremely high level of attention to detail Derives satisfaction from delivering solutions to users Ability to present ideas in a business-friendly and user-friendly language Desire to be a part of a team and work in a collaborative environment Strong interpersonal skills Ability to conduct and direct research into IT issues and technologies Flexible during times of change Customer service orientation Ability to travel, we have a remote office in Maine. Ability to pass background and credit check for employment