505 Information Technology jobs

Job responsibilities: 1. Have a global view, can design, reconstruct and optimize website performance, scalability and maintainability at the architecture level; 2. Collaborate with architects to complete the development of the basic technical framework of the front-end website; Cooperate with the background engineers to discuss the technical implementation plan. Application and system integration; 3. Willing to share knowledge and technology, willing to organize and lead the team to complete product design and development tasks; 4. Close cooperation with the team and other departments, design the product's various functions, and effectively implement the various functions of the on-line Run; 5. Design and develop front-end website pages based on AngularJS according to product requirements; 6. Optimize code and maintain good browser compatibility; 7. Work items include company PC website, mobile website, internal management website, etc. 8 Good coding skills and habits, can write appropriate notes, documents, code is easy to maintain and expand. Job Requirements: 1. Bachelor degree or above in software engineering, computer science, computer engineering, or mathematics, and more than 4 years of experience in front-end development of web pages. 2. Proficient in web front-end development technologies such as HTML/CSS/JavaScript and in-depth knowledge of Ajax, DOM, BOM, and XML , JSON and other related technologies; 3. Familiar with Prototype/jQuery/YUI/Ext and other technical frameworks and implementation principles; 4. Proficient in mobile Web development technology, can achieve cross-browser and cross-device web development work; 5. Grasp a certain background Those who have project experience such as development technology (Java, Node.js) are preferred; 6. Cheerful and optimistic, with good logical thinking skills, good communication skills and teamwork spirit, have a strong interest in the mobile Internet industry, and have strong Research ability and learning ability .

Job responsibilities: 1. Cooperate and support the work of the Director of Internal Audit, and follow the principle of saving costs, lead or participate in the audit project team, and complete the audits of the company and the various branches in accordance with the requirements of the company's audit committee and the board of directors. jobs. 2. Effectively lead or cooperate with the respective teams, complete the routine audits, special audits, auditing and evaluation of the operational system (including database) security reliability deployed by the line manager in accordance with the audit plan formulated by the audit department, and the underlying logic of the operating system is well-designed. Sex assessment and surprise inspections and other audit inspection tasks. Cooperate with other auditing projects to capture system data. 3. Effectively lead or cooperate with the team to complete the implementation of the verification requirements for the management requirements deployed by the line manager. 4. Perform key job responsibilities, exercise leadership responsibilities on each team in all audits and inspections, and ensure that all inspection tasks can be conducted in a comprehensive, orderly, rigorous, fair, and economical manner. 5. Determine risk characteristics according to the specific circumstances of the audit project, and formulate corresponding audit plans and steps. According to the experience and expertise of the auditors, audit assignments are reasonably assigned. 6. The audit process has clear evidence, strict logic, mutual respect, full communication, adherence to principles, and seeking truth from facts. 7. Carefully assess the effectiveness of risk and risk management and control measures, appropriately balance, and make reasonable recommendations. Complete inspection reports on quality and quantity on time. 8. Timely disclosure of risk, cooperation with the business management team and various risk control positions, while maintaining effective control, while maximally avoiding duplication of effort and excessive control. 9. Familiar with business operations and practical management requirements, fully seek the understanding and support of various business departments, and integrate effective action plans for rectification. Job Requirements: 1. More than 1.8 years experience in IT audits for financial institutions or quasi-financial institutions. 2. The preparation of special audit plans and audit steps and the writing of audit reports can be completed independently. 3. Have team management experience, can travel short-term and effectively organize the team to complete the audit. 4. Strict self-discipline and strong execution. 5. Strong communication skills and writing skills. 6. Be honest and work hard. Have team work spirit. 7. Familiar with the use of various office software.

Job responsibilities: 1. Technical support for online finance online business; 2. Financial products including technical support for payment, loan and other product lines; 3. Technical support between technical departments and business units; 4. Discovery and resolution of urgent systemic business Problems; 5. Timely discovery and prevention of business risks caused by systemic defects. Job Requirements: 1. Bachelor's or master's degree in computer or related major; 2. Work experience in IT field for 4-6 years (including development, testing, technical support, etc.) 3. Business with financial background or related IT technical support experience; 4 Familiar with one or more of the following business knowledge: - Solid SQL or Java programming experience; - Familiar with the financial industry, the Internet industry's three-party payment business processes, clear settlement business processes; - Familiar with the traditional business model of the financial industry such as borrowing Ways; - Familiar with the repayment and settlement of loan business - Familiar with the popular business model of the Internet industry and can carry out in-depth web pages and back-end debugging; - Have rich experience in emergency response, able to independently or guide their teams to handle emergency business affairs; - Extensive experience in daily affairs monitoring and systemization solutions; 5. Sensitive to system emergencies in rapidly changing environment , and can quickly judge or update to the corresponding department, and can perform the corresponding Root Cause analysis. 6. Excellent ability to understand problems, have a deep interest in helping customers to solve problems; 7. Excellent teamwork spirit, positive and active attitude to find and solve problems; 8. Excellent verbal skills, able to clearly express the work Content, problems, steps and logic;

Job description We are looking for Sr. Engineer who likes being part of an innovative team, where he or she will get to work on the best product build by the best people in the market. If you are passionate about mobile and web apps with a keen bent towards usability and interaction, love extreme attention to detail and care about how your work impacts millions of users daily, we want you! We are setting up a new vertical for Paytm for financial services & wealth management in Bangalore, led by a team of highly experienced individuals & leaders. You will be responsible to develop this product grounds-up from zero and own the user interactions & experience for this new product. Responsibilities: Connect the dots between business goals and consumer problems through Product development. Solve most challenging problem of scaling and business logic. Write and design services which is full testable. Write automation to ease development and deployment. Identify and own meaningful metrics for success and moving them dramatically. Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization. Conduct multivariate experiments to constantly validate hypothesis and bash all the myths.   Required Skills & Experience: Experience: Tech and Product enthusiast who has strong understanding and is willing to shape, drive and implement product design at Paytm. Min 4-7 years of experience as Sr. Engineer in a B2C startup / company preferably in a fin-tech startup. Degree in Computer Science or equivalent education / experience. Have successful track record of building scalable software system.   Skills: Design and build scalable SOA/Microservices with Java and Spring Experience with Elasticsearch, AWS Knowledge of Go, Rust, Scala, Python or AngularJS/React a plus Adept at delivering features through build, test and deployment automation Extremely outcome oriented, knows clearly why things have to be done can clearly articulate the expected outcome and bring people on board to achieve it. Entrepreneurial drive and have hands-on experience in creating products which solves users problem. Good at defining standards and best practices for how the code is developed Good at Design patterns, Algorithms  and Data structures. Have outstanding leadership skills, excellent people/communication and negotiation skills   Personality: Radical Thinker: Can envision a world, which is different than the established status quo Clear: Has the ability to clearly articulate the solutions and also get there in most efficient way Fearless doer: Not hesitant to get hands dirty and do whatever is necessary to ensure success Self Motivated: Drives self and others towards success and shared vision Communication: Excellent verbal and written communication skills. Analytical: Identify real problems by applying logic, intuition, data & come up with solutions Eye for Detail: You have to make every single detail perfect and limit the number for details

Omise is hiring a full time Resolution Specialist to proactively solve customer (merchant) issues and assist them to successfully adopt Omise payment capabilities into their business operations. This role is based in Thailand and is open to Thai nationals with background in software engineering / programming. At Omise, hiring people is a process we do with care. We are careful of whom we bring in to the Omise family. We believe that skills are not the only thing to consider when selecting. Instead, we value people with independent thinking, good character and right attitude to learning and adjusting to different environments. We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate with new technologies and ideas Roles and Responsibilities: Lead the Problem Management process by employing multidisciplinary problem solving and root cause analysis methods to resolve underlying problems that impact service delivery and Omise customer experience Produce preventive actions and/or suggest permanent solutions to avoid recurrence of service incidents and/or customer inquiries Provide support to the Omise Customer Support staff in reproducing and troubleshooting issues reported by customers prior to escalation to Product Development team Develop and maintain process and service metrics for Continual Service Improvement program Participate in Early Access Program, Operations Acceptance Test (OAT), User Acceptance Test (UAT) and other Release process components to proactively represent Omise customers and share customer voices Identify improvement opportunities in product platform, internal work process and service operations activities that enhance Omise customer experience Lead the collaboration among internal teams in carrying out service improvement related projects.  Qualification: A degree in Computer Engineering, Computer Science, IT or Finance Customer first mindset Fluent in Thai and efficient in English Team player who can work across boundaries Having sound knowledge of web service and web technology Efficient with data manipulation through spreadsheet software Ability to articulate technical information into common language for non-technical audience Self-motivated and can develop required knowledge and skills through independent self-learning Willing to go above and beyond to help other team members deliver great service to Omise customers Having practical programming skills in Go, Java, JavaScript, PHP, Python or Ruby is an advantage

Responsibilities Collaborate with product team, identifying business requirements and specifications Analyze business requirements and create test scripts Perform quality assurance activities and execute test scripts Help design, document and maintain system processes Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Qualifications Communications skills including the ability to understand business process in any area in detail Experience in testing activities such as analyzing and writting functional test scripts Excellent coordination and communication skills - verbal and written Reliable and with attention to detail Experience in Business Analyst like Writing requirements, use cases, interacting with business team and/or stakeholders is a plus. Experience in the Financial Domain, with exposure to Capital Markets/Wealth Management/Advisory is a plus Experience in automated testing is a plus Degree in Computer Science, Computer Engineering, or related fields  

Responsibilities Design and Develop automation testing scripts for new features and regression testing Collaborate with product team, identifying business requirements and specifications Analyze business requirements and create automation test scripts Perform quality assurance activities and execute test scripts Help design, document and maintain system processes Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Qualifications Experience in developing automated testing scripts for consumer-facing platforms Experience in automation tools such as Selenium or Robot Framework Communications skills including the ability to understand business process in any area in detail Experience in testing activities such as analyzing and writting functional test scripts Excellent coordination and communication skills - verbal and written Reliable and with attention to detail Experience in Business Analyst like Writing requirements, use cases, interacting with business team and/or stakeholders is a plus. Experience in the Financial Domain, with exposure to Capital Markets/Wealth Management/Advisory is a plus Degree in Computer Science, Computer Engineering, or related fields

Responsibilities Support for SA in existing banking applications and new IT projects Must be adept with new technology and industry practice (experience on the use of c#/asp.net and classic ASP applications, SQL commands, and stored procedures) Able to perform QA according to requirements and coding standards Preferably with Banking Experience or banking related processes At least 5 years solid experience with project management exposure Preferred candidate who has experience in ATM or Card Related Systems Qualifications Min 3 yrs or 5 yrs & up experienced employee Candidate must possess at least a Bachelor/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Finance/Accountancy/Banking or equivalent Experienced in ATM and Card Management Technology Acts as an expert of the bank’s ATM and Card Products (ATM/Debit card and Prepaid/gift card). Must be adept with technology with a good SQL or Oracle background Preferably with Banking Experience or ATM vendor support experience customer and result oriented; with good technical and business analysis skills

Responsibilities: Responsible for the monitoring of the system capacity, both existing and recommended designs and systems AWS infrastructure deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS Migrating an existing on-premises application to AWS Implementing and controlling the flow of data to and from AWS Selecting the appropriate AWS service based on compute, data, or security requirements Identifying appropriate use of AWS operational best practices Estimating AWS usage costs and identifying operational cost control mechanisms Manages the day-to- day operations of the Company’s host computers by monitoring system performance, configuration, maintenance and repair Ensures that records of system downtime and equipment inventory are properly maintained Applies revisions to host system firmware and software Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability Trains technical staff in how to use new software and hardware developed and/or acquired Performs troubleshooting as required Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations Establishes, maintains and manages users Unix accounts Installs, modifies and maintains systems and utility software on server computer systems Provides server support related to other software Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work Qualifications BS degree in Computer Science or related discipline; relevant experience may substitute for the degree requirement on a year for year basis 3 years work experience in complex systems design, programming and systems software and support. Knowledge of: Programming languages and operating systems; current equipment and technologies in use; Unix system administration, enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques; principles and practices of effective management and supervision

Responsibilities Lead telco use cases business end-to- end accountable for defining and executing overall strategy for telco-based use cases Manage multiple products across the product development cycle based on market, customer, and partner needs Leads and defines product brands across all touch points Work with telco partners, business (e.g. marketing, finance, sales, etc.) , operational (e.g. credit services, collections, contact center etc.) and technical teams (e.g. IT, etc.), and external partners to fully enable use cases Work includes but not limited to process re-engineering/optimization, customer acquisition plays, sponsorship or PMO of critical technical builds, etc. Become a subject matter expert on FinTech and digital/tech-enabled consumer lending Ensures aggressive yet sustainable portfolio growth Accountable for balancing risk and portfolio growth, managing defaults, etc. Qualifications Experience and passion to build, launch, manage, and iterate technology-enabled FinTech products Working knowledge of business , technology, process, data science principles with a General Manager’s mindset Strong matrix leadership capabilities; ability to lead or influence cross-functional technical and operational teams Intense ability and need to quickly “figure things out then execute” under complex circumstances & under pressure Excellent ability to manage by the numbers, must be highly analytical and strategic 5-7 years of experience in Product Management, FinTech, or Strategic Management advantageous

Responsibilities Primary Maker function as User Admin for iSuite Different iCard Related Assignments as Maker functions AMEX/MC BAU Reports Processing Other Service MGT & Tech Ops related Process and procedures Qualifications Technical Experience/skills is a must Knowledgeable on system applications(preferable Card & Switch Application Management)

Responsibilities Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Report and escalate to management as needed Successfully manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Qualifications Very good educational background, preferably in the fields of computer science or engineering Proven working experience in project management in the information technology sector Solid technical background with understanding and/or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office Can handle multiple projects

Responsibilities Assist in the implementation of ISO and PCI DSS certification in the organization Obtain and review evidence of compliance to support technical or complex PCI DSS requirements Support the completion of the annual PCI DSS Report on Compliance Manage and communicate key compliance milestones for critical systems and complex processes Work closely with cross-functional teams and develop strong liaison relationships Stay current with new and evolving security topics and technologies via formal training and self-directed education Monitors internal control systems to ensure that appropriate information access levels and security clearances are maintained Certifies that information technology systems meet predetermined security requirements Assist the ISO head in the implementation of policies Qualifications Must be 1 to 2 years experience in Network/Server administration Must be familiar with ISO 27001 Knowledgeable in Project Management, Excel and Word Good communication and presentation skills

MyFinB is a well-funded and fast expanding Fintech start-up specialised in financial analytics using proprietary artificial intelligence (A.I.) technology. We believe in helping you harness the power of your own data – with speed, flexibility and intelligence. We transform your financial data from operations-centric to strategic in nature. We process big data and even unstructured or limited data into detailed financial decisioning reports. By making Artificial Intelligence-based technology more accessible and portable, we enable you to take full ownership of your own data and co-own the platform with us. Our clients are esteemed organisations from various market segments. They come from financial institutions, listed companies, government procurement or investment agencies, investors and professional services firms, and trade associations/chambers around the world. BACKGROUND We are looking for Chief Technology Officer (CTO), who is responsible for overseeing all technical aspects and technological resources of an organisation for the purpose of organisational growth. The CTO will work with Executive Management to grow the company through the use of technological resources. Using an active and practical approach, the CTO will direct all employees in IT department to attain the company’s strategic goals established in the company’s strategic plan. RESPONSIBILITIES/DUTIES • Directs the company’s strategic direction, development and future growth. • Works in a consultative fashion with other department heads, such as marketing, production and operations as an advisor of technologies that may improve their efficiency and effectiveness. • Conducts research and case studies on leading edge technologies and makes determinations on the probability of implementation. • Acts as a good steward of MYFINB resources and ensures control of IT departmental budgets. • Develops and directs all networking safeguards to reduce the risk of outside breaches and protect sensitive internal and external client information • Develops and implements all internal communication systems, such as email and instant messaging • Plans and implements proper Internet usage policies for employees • Manages any digital media assets • Consistently evaluates technical efficiency and makes changes as necessary • Makes presentations to board of directors and chief executive officer • Develops and enhances a company’s website to increase site traffic • Identifies competitive advantages and technological trends for the benefit of a company • Directs the development and possible implementation of policies in instances of a breach, also known as disaster recovery plans REQUIREMENTS • Have strong engineering discipline: Be able to apply practical knowledge to build better software. • Have strong experience in both managing people and guiding technical strategy. • Have a large and quality network, including trusted development firms, engineers and consultants who can help fill the gaps in his/her knowledge. • Have knowledge of the full stack of the technology such as PHP, Web Server Apache/ Nginx, HTML 5, JavaScript, jQuery, PhatnomJS, Automating Tools and ecommerce platforms. • Have practical approach, who should be a true team player, willing to puts his or her ego aside when necessary. • Possess good communication skills, who can translate between business and technical spheres streamlines communication and ensure that the projects are going in the right direction. • Be able to focus on big picture, recognise the value of staying apace with technical trends and think strategically about the future. • Have knowledge and landscape of newest tools as well as industry trends. EDUCATION & EXPERIENCE • BS in related field • At least 15 years of experience in the Information Technology arena • At least 10 years of management and strategic experience in fintech or MBA/MS in related filed with 10 – year experience, 7 of which must be managerial and strategic.

Job Description Build customised IHB solutions for 7 segments for pilot purposes Create APIs to integrate with main systems like SAP, Oracle, and other accounting / ERP systems Design and code neural network logic Maintaining Tech Helpdesk operations Requirements Minimum degree in IT or related discipline At least 3 years’ of relevant experience in a start-up environment Very quick and well-conversant in programming and coding Able to meet tight deadlines in a systematic manner Problem solver in meeting business needs and translating into analytical solutions JavaScript technologies including Angular.JS, Backbone.JS, Node.JS Frameworks including Laravel, Symphony, CodeIgniter, Zend, CakePHP CMS platforms including Drupal, WordPress, Joomla, Moodle eCommerce frameworks namely Magento, PrestaShop, OpenCart, osCommerce, Shopify, BigCommerce Websites : Booking Engine Development and Integration with GDS (Amadeus, Sabre, Expedia etc.) PHP based projects Native and Cross Platform Mobile Application Development in iOS and Android Website Design services capabilities including Responsive Designs, Parallax design, UI/UX Consulting

Requirements: Bachelor's degree in IT, Computer Science and other related course Excellent verbal and written communication skills Experience in creating test cases and scenarios Experience in Manual / Automation testing is a plus Knowledgeable in any programming language is a plus Proficiency with Microsoft Office tools Able to work independently and within a team environment Capable of working under pressure Has good moral character Fast-learner

We are a leading technology company looking for brilliant, motivated individuals who want to accomplish big things. Our product reflects our culture. Everyday, we enable nationwide clients and customers to enjoy a seamless experience through our dedicated service. Ever fine-tuning and revamping for the better, we take pride in and share the ownership and achievement of our collective work.   At Midtrans, we offer a challenging learning environment unlike any other and we make it so that everyone, no matter your role or level of experience, can be part of both the idea and action. With so many opportunities and ways to contribute, you’ll fit right in. Roles & Responsibilities Acts as liaison for ongoing marketing projects. Manages a number of publications and collaterals. Writes and proofreads various content platforms. Interacts with various stakeholders including clients and consumers. Brainstorms new and creative growth strategies. Plans, executes, and evaluates programs and events. Qualifications Bachelor’s degree from Information Technology/Marketing/Communication/Finance/Business Administration with a minimum GPA of  3.00 Business-level fluency in both written and spoken English. Actively contributes to student organization activities or non-academic institutions. Excellent communication skills. Must possess a “can-do” attitude. Demonstrate good work ethic and strong interpersonal skills. Ability to work independently as well as in teams. Eagerness to learn about the Indonesian eCommerce industry.

Merchant Integration officer in Midtrans will help eCommerce merchants to identified their problem and give them a best solution. You must give the solution that understandable by merchant, so that they happy with our service! In this team you will gain and learn knowledge regarding the whole process of eCommerce and payment gateway, both from technical side and operational side. Roles & Responsibilities Analyze the merchant's problem, and suggest a solution Assist on the integration processes with Midtrans Maintain some library (PHP, Java, Ruby) / plugin (Prestashop, Woocommerce, Magento, Opencart) / affiliated platforms (Shopify) Qualifications Bachelor's degree from technical major (Computer Science, Information Technology, Information System) Fresh graduates are welcome to apply A highly analytical problem-solver Attention to details Excellent communication skills Ability to work independently as well as in teams Ability to work well under pressure Fluent in both written and spoken English and Indonesian Appreciates high-performance and reusable codes. Big Plus if You Have Contribution to open source projects (please share your github account) Previous work on any plugin / affiliated platforms

As a Digital Marketing Strategist, your role is to design, create and deliver marketing programs to support expansion and growth of Midtrans’ products and services. You will also be developing, planning, executing and managing digital marketing campaigns, including SEO/SEM, online advertising, social media ads, Google ads.    If you are a team player hoping to join a dynamic team, send us your application and tell us more about you and how you can contribute to the team!   Roles & Responsibilities Acts as liaison for ongoing digital marketing projects. Handles social media accounts and contributes to content optimization efforts. Measures and reports performance of all digital marketing campaigns, and assesses against goals. Identifies trends and insights, and optimizes spend and performance based on the insights. Brainstorms new and creative growth strategies. Plans, executes, and measures experiments and conversion tests. Qualifications Bachelor’s degree from Information Technology/Marketing/ Communication/Finance/Business Administration with a minimum GPA of  3.00 . Business-level fluency in both written and spoken English. Actively contributes to student organization activities or non-academic institutions. Excellent communication skills. Must possess a “can-do” attitude. Demonstrate good work ethic and strong interpersonal skills. Ability to work independently as well as in teams. Eagerness to learn about the Indonesian eCommerce industry.

Midtrans strives to develop a better payment solution for the eCommerce industry. We believe a great payment solution are well-provided by a great project management process. Alliance Manager in Midtrans is crucial for delivering a better payment solution by managing projects properly.   What will you do? Alliance Manager in Midtrans will assist the Business Development Department in project management functions, especially in providing added value product to eCommerce merchants and payment provider partners at Midtrans. You will work closely with the Product team, and manage cross-team communication to ensure the product readiness.  You will also maintain communication process for our partners and internal team in Midtrans for every projects by providing clear documentation and communication channel for the entire stakeholders. Roles & Responsibilities Build a strong relationship with Bank, Telco, Over the Counter, and other payment providers. Create a clear project documentation Manage project/feature development process. Manage cross-team communication, and guide the internal stakeholders to be able to self-manage Create and analyze feature performance review periodically Conduct regular meeting with stakeholders to improve the performance Conduct continuous improvement of business process Conduct market research regularly to have a better understanding. Manage multiple projects without sacrificing quality of work Proactively establish good working relationships with all project stakeholders Qualifications Bachelor’s degree in Computer Science, Information System, or related academic area Prior experience in project management will be a plus Possess strong analytical and critical thinking skills Excellent interpersonal, communication, and presentation skills Loves to conduct performance analysis Loves to write proper documentation and report Speak and write in English with business-level fluency Able to teach and guide others as well as support other ideas