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Coinbase San Francisco, CA, USA
Jun 22, 2018
Full time
Coinbase is one of the Bay Area’s fastest growing, most exciting startups. Having completed  Series D  funding in August 2017, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York and London, we are looking to double our headcount in 2018. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I’d encourage you to apply today. Responsibilities: Build and manage a world-class Business Analytics team responsible for: Reporting and Monitoring: Design, create and automate reports and dashboards to track key business metrics for executive team and board End-to-end Deep Dive Analytics: Deep dive into an area, find insights and understand the root cause of an observed trend, and translate the insights into actionable recommendations Develop predictive models to forecast key metrics Requirements: BA / BS degree or equivalent practical experience 5+ years hands-on experience in data analytics and database design using SQL Experience with Looker, Tableau or other visualization tools Experience building, leading and mentoring analytical teams Strong interpersonal and communication skills Working knowledge of statistics
Coinbase San Francisco, CA, USA
Jun 22, 2018
Full time
Coinbase is one of the Bay Area’s fastest growing, most exciting startups. Having completed  Series D  funding in August 2017, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York and London, we are looking to double our headcount in 2018. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I’d encourage you to apply today. Business Operations & Strategy is a cross-functional team working across the whole company –including both product and operations. The team is a partner to the senior leaders at Coinbase focusing on high-impact strategic projects and data analyses. Responsibilities: Structure complex and ambiguous strategic problems for the Coinbase leadership team Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for Coinbase Partner with the heads of products and operational functions to use data and insights to make informed decisions Lead large, cross-functional projects and build consensus with senior leaders across the organization Requirements : BA / BS degree or equivalent practical experience 2+ years of experience in management consulting or investment banking (role dependent upon experience level) Strong analytical, problem solving and interpersonal skills Passion to do whatever it takes to solve complex problems and build scalable processes Comfort working in a high growth, constantly changing environment Nice to have: 4 years of experience in management consulting or investment banking Additional experience working at a high growth startup / tech company MBA or advanced degree Experience with SQL
Coinbase Tokyo, Japan
Jun 22, 2018
Full time
Coinbase’s vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use. We are building a Japan team, one of the largest markets in the cryptocurrency space where our two principles are highly demanded. You will be working with the GM for Japan and managers in the US to oversee Business Operations and Customer Support in Japan. Customer Support plays a critical role for our Japan business’ success. You will be responsible for the Customer Support team in Japan to build the best-in-class customer support, set up an infrastructure to gather and analyze data, and also communicate with the regulators regarding customer complaints. Responsibilities: Structure complex and ambiguous strategic problems for the Coinbase Japan’s leadership team. Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for Coinbase. Partner with the heads of products and operational functions to use data and insights to make informed decisions. Lead large, cross-functional projects and build consensus with senior leaders across the organization. Seamlessly adapt new functions and roles as the business progresses and build such functions. Deliver exceptional customer service: Build and manage a best in class team to deliver exceptional customer service to both internal and external customers. Build a strategy for managing customer support content inclusive of editing drafts, targeting audiences, visualizing content, publishing & distributing it. Develop a deep understanding of the product to audit and ensure content cleanliness & consistency across all platforms. Make updates to educational content as the product evolves and changes. Establish processes that allow stakeholders across the company to request updates to content that you oversee. Establish a methodology to track and measure content quality and content effectiveness. Build strong relationships across the business. Requirements: Minimum of 3 years experience of managerial role or senior consulting role in corporate development or business strategy. Prior experience working in a high growth environment; financial services experience is a decided plus. Experience working with content management systems, support ticketing systems, and JIRA is a plus. Ability to multi-task role, and to thrive in a fast-paced environment with ever-changing priorities. Reputation for integrity, dedicated work ethic, and desire for ownership & accountability. Demonstrated experience with data and analytics.
Coinbase San Francisco, CA, USA
Jun 22, 2018
Full time
Coinbase is one of the Bay Area’s fastest growing, most exciting startups. Having completed  Series D  funding in August 2017, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York and London, we are looking to double our headcount in 2018. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I’d encourage you to apply today. Responsibilities: Develop predictive models to forecast key metrics  Reporting and Monitoring: Design, create and automate reports and dashboards to track key business metrics for executive team and board. End-to-end Deep Dive Analytics: Deep dive into an area, find insights and understand the root cause of an observed trend, and translate the insights into actionable recommendations. Requirements: BA / BS degree or equivalent practical experience 3+ years hands-on experience in data analytics and database design using SQL Experience with Looker, Tableau or other visualization tools