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Knoma Moorgate, London, UK
Oct 21, 2019
Intern
Internship – gain experience at an early stage FinTech   Knoma is seeking an intern to join the team! This is a three-month, paid internship in London, with the possibility of a full-time job afterwards. About Us Knoma provides a payment solution and marketplace for lifelong learning. We’re passionate about tackling the digital skills gap as the global economy shifts into the fourth industrial revolution. We help people looking to future-proof their career by reducing the barrier of payment and removing the pain point of sourcing technical courses. Knoma is built upon a firm belief in the importance of lifelong education to drive improvements in our customers’ future prosperity. We believe education should be accessed at a lower price point in short, frequent bursts, with a focus on gaining technical, digital and data skill-sets. We’re a hungry team, who wake up everyday motivated to drive change and make a big impact. Interested? Read below and get in touch! Responsibilities   As an intern, you will gain exposure to a FinTech in the early stages of its development. We will be offering a full insight into the workings of a fast-paced start-up company and your responsibilities will vary on a daily basis according to business need. You can expect to work across a range of different functions including marketing, sales, credit assessment, customer support, and much more. A typical day could see you doing any of the following activities: Working with the customer support team to fix any potential customer or partnership issues Meeting with prospective coding and tech school partners  Streamlining the sales and onboarding process Working with the marketing team to coordinate campaigns and promotions  Assisting the credit team with user applications and assessment. Our aim is to make sure that you have a varied experience with us to give you a full insight into the inner workings of a fast-paced start-up company. Ideal Candidate Ideally, Knoma is seeking someone who has recently graduated from university and is hungry to build something from the ground up.  You’re excited about the future of finance and the importance of lifelong learning You’re comfortable using data and analytics You're very target driven You’re always thinking of how to do things differently (and better!) You’re able to build strong, mutually respectful relationships with a diverse team You’re a firm believer in the power of technology and utilising lean methodology  If this sounds like you, please send an application to Brett Shanley at brett@knoma.io
Metro Bank WC1B 5HA
Oct 18, 2019
Full time
Do you want to build a career in human resources? Can you manage hectic schedules whilst delivering great customer service? Are you passionate about all things recruitment? If yes, then we may have the role for you! Metro Bank's Recruitment team are pivotal to the growth of the Bank - finding revolutionising colleagues to join us! As our Recruitment Coordinator, you will make sure that the team have all the necessary systems, reports and processes in place to provide an amazing hiring experience. So what would you be doing?... • Creating weekly reports that help the team • Organising and facilitating internal and external events • Answering the recruitment line and managing the recruitment inbox, escalating all queries to the relevant Recruiter • Supporting the recruitment team by completing all credit checks from candidates • Booking interviews and rooms whilst juggling busy diaries • Preparing recruitment materials for auditions and making sure they run smoothly • Taking ownership for the recruitment events calendar • Helping to onboard candidates and making sure everyone who joins becomes a FAN You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • To really excel in this role, you will have strong administration experience and be able to organise your work and time • Ideally you will have previous experience in a very busy environment with ever changing workloads and priorities • Naturally, you will have exceptional Microsoft and Outlook skills, especially diary scheduling • You will have experience of liaising with colleagues, internally and externally and comfortable having challenging conversations Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Metro Bank SW19 7NW
Oct 18, 2019
Full time
Are you at the beginning of your IT career and looking for a role with exposure to a wide range of technologies? Can you solve challenging problems whilst providing amazing customer support? Do you love helping colleagues so that they are able to create fans? If yes, then we may have the role for you! Our IT Service Desk team are highly visible across the Bank and play a vital role in providing amazing technical support to our colleagues. As an IT Service Desk Analyst, you will champion IT support and act as a single point of contact for all IT incidents and service requests. You will work closely with multiple IT teams as well as third party suppliers in order to resolve any problems as quickly and effectively as possible whilst providing amazing customer service. The IT support team offer 24/7 support so to be considered for this role you must be flexible with working shifts. So what would you be doing?... • Delivering IT Service Desk support to all Metro Bank colleagues • Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool • Making sure that technical issues are resolved as quickly as possible • Escalating any potential major incidents or threats • Working with third party suppliers to co-ordinate repairs and implement recommended solutions • Looking after incidents and service requests against defined service level objectives (SLO) You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • A background in technical support and troubleshooting would be really helpful • It would also be great if you have a basic understanding of LAN and WAN principles • If you have experience with helpdesk incident and problem management tools that would be fantastic • Naturally, you will have excellent customer support and communication skills • It would be amazing if you have a degree in IT or a similar discipline however this is not necessary Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Metro Bank EC4M 7AN
Oct 18, 2019
Full time
Can you spot potential problems a mile away? Are you passionate about finding better ways to do things? Do you want to be part of the British banking revolution? If yes, then we may have the role for you! As a PMO Analyst, you will support the effective delivery of change across the portfolios you support. Working directly with our Portfolio Managers you will be supporting them in ensuring we effectively use our change framework, completing deep dives of our risk position and producing portfolio reporting to enable the portfolio, project and portfolio managers, stakeholders and steering committees to make effective decisions. This will help us to make sure the portfolio delivers amazing propositions for colleagues and customers, on time, in budget and to our fantastic standards. So what would you be doing?... • Organising key PMO performance review meetings • Preparing for steering committee meetings • Updating project and portfolio plans, milestones, risks and issues • Supporting the review of the scope and complexity of the overall portfolio and creating portfolio level reports • Identifying and managing project and portfolio dependencies • Consolidating project and programme status reports and creating initial portfolio reports • Making sure that change processes are followed and the quality of plans are of high standard, providing effective data for the portfolio You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • It’s really important that you have relevant experience as a PMO Analyst • Naturally, you’ll have an analytical and inquisitive mind with the ability to spot inconsistences or themes and summarise the material points • In order to be fantastic in this role you’ll be confident in making sure reports present a coherent view of the current position and any return to green status / mitigations will have the necessary impact within the time suggested • Ideally, you will have a good understanding of change delivery methods (waterfall & agile) with a good understanding of the complexities of project/programme delivery Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!