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Spoton Connections
Oct 13, 2020
Full time
Overview of the Role The Client Support Specialist will be responsible for offering client support to internal and external clients and deploying and configuring client applications. This is a critical customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related issues. The role will require a blend of technical and business knowledge, as well as excellent communication skills to be able to provide a highest level of customer satisfaction. The Client Support and Configuration Specialist must be a motivated team player that can see projects to completion, work independently, and be willing to assist other team members not specific to his/her duties Responsibilities ; • Responds to client queries using a ticketing system in a professional, polite, informative, thorough and timely way, providing a high level of personalized client service; • Maintains a consistent and positive customer...
Metro Bank
Oct 08, 2020
Full time
Are you a specialist in the world of analytics and infrastructure? Can you use programming tools and techniques to manipulate data? Do you put the customer at the heart of everything you do? If yes, then we may have the role for you! As the Lead Credit Risk Analytics & Infrastructure Analyst, you will use your expertise to develop new and innovative analytical techniques to support the Credit Risk Analytics team, which is part of the wider Credit Risk Team.   So what would you be doing?... • Analysing, reconciling and validating credit risk data• Processing and developing programs using SAS/SQL, Excel and Access• Providing analytical insights and recommendations to the Data and System committee • Supporting the creation of monitoring packs for all Credit Risk committees • Maintaining credit risk data items used for risk reporting, modelling, validation• Supporting the implementation of new models and credit risk processes sand systems You need to be this kind of person… •...
Metro Bank
Oct 07, 2020
Full time
Are you a leader within records management? Do you love embedding best practice procedures for records storage and maintenance? Can you help nurture a team of aspiring records management admins? If yes, then we may have the role for you! As the Record Management Specialist, you will be part of a new team at Metro Bank, who will help the Bank with policy, control, and procedures on records management that comply with regulatory and legal requirements. Reporting to the Data Governance Manager, you will lead a team of admins, and make sure our records management policy is embedded across the Bank, so your colleagues feel confident that they’re fulfilling their regulatory requirements, and can focus on creating fans! So what will you be doing… • Responding to all escalated queries relating to record management• Developing records management strategy across the Bank and advising on new policies• Championing new ways to help improve how we store and maintain records• Overseeing record...
Uphold Onsite or remote
Oct 07, 2020
Full time
About Uphold One of the fastest growing fintech companies, Uphold is pursuing a mission to democratise investments and payments for people and companies worldwide. Founded in 2014, the Silicon Valley company today has more than 2 million customers in over 150 countries with an impressive 50x increase in Mobile App downloads during the first quarter of 2020. A bridge between the old and new money systems, Uphold allows people to buy, exchange and send more than 100 currencies, cryptocurrencies, precious metals and equities instantly. An engineering-led company with a social inclusion agenda, Uphold provides a stimulating and challenging home for the brightest and best coding talent. If you’re a Rockstar and this sounds interesting and challenging, we want to hear from you. Apply here ! The opportunity:  We are looking for a Systems Engineer to join our Engineering team. This is an incredibly exciting opportunity where you’ll get to implement, support,...