At Tutuka, we think everyone should have access to user-friendly payment services. We make connecting easy, by making simple, safe payments happen for people around the globe. We enable payments via virtual and physical cards for partners like banks, telcos, retailers, developers and fintechs across the world.
We already have a team of amazing client support agents at Tutuka who work either remotely or out of our Johannesburg or Dubai offices, and now we need you!
Job Description
We are looking for a Support Agent based in Bangkok, Thailand to join our dynamic customer support team!
We are looking for someone who is enthusiastic, disciplined and dedicated and keen to work in the world of technology and payments.
The role will entail:
Proactively supporting internal and external customers
Providing good customer service by interacting with clients on the phone, via email and chat
Learning how to work with multiple systems, do technical troubleshooting and resolve technical queries
Following Tutuka and client processes, while problem-solving queries
Working on weekends, public holidays and evenings
Qualifications
You will:
Have 2-4 years experience
Be tech-savy and process driven
Have a good command (fluent) of Thai and English (other languages would be a bonus)
Have call centre/customer service experience (must be passionate about providing good customer service)
Be a self-starter who is motivated and eager to learn and grow
Enjoy working in a small to medium sized team
Have a good telephone manner and the ability to multi-task, handle calls, emails and face-to-face customer service
Enjoy working remotely and communicating with team mates via video con and instant messaging
Take ownership and be accountable and proactive ( this is not a position for someone who needs to be micro-managed)
Have a passport and be able/comfortable to travel (to South Africa) if required
Additional Information
Lots of space to challenge yourself:
Learning about how the payments industry works
Working with global clients and partners
Working with dynamic software that is flexible and can be adapted to the need of any client
Helping to grow our technology by understanding your customer’s needs, and conveying that into tangible applications
What's in it for you:
Working at the cutting edge of payment innovation
International and regional travel
International exposure and experience
Flexibility of working remotely
If you can see yourself in this role and feel you can add to the ongoing success of Tutuka, then please get in touch and apply.
Tutuka looks to build strong, diverse teams built from different backgrounds, experiences and identities.
Mar 12, 2019
Full time
At Tutuka, we think everyone should have access to user-friendly payment services. We make connecting easy, by making simple, safe payments happen for people around the globe. We enable payments via virtual and physical cards for partners like banks, telcos, retailers, developers and fintechs across the world.
We already have a team of amazing client support agents at Tutuka who work either remotely or out of our Johannesburg or Dubai offices, and now we need you!
Job Description
We are looking for a Support Agent based in Bangkok, Thailand to join our dynamic customer support team!
We are looking for someone who is enthusiastic, disciplined and dedicated and keen to work in the world of technology and payments.
The role will entail:
Proactively supporting internal and external customers
Providing good customer service by interacting with clients on the phone, via email and chat
Learning how to work with multiple systems, do technical troubleshooting and resolve technical queries
Following Tutuka and client processes, while problem-solving queries
Working on weekends, public holidays and evenings
Qualifications
You will:
Have 2-4 years experience
Be tech-savy and process driven
Have a good command (fluent) of Thai and English (other languages would be a bonus)
Have call centre/customer service experience (must be passionate about providing good customer service)
Be a self-starter who is motivated and eager to learn and grow
Enjoy working in a small to medium sized team
Have a good telephone manner and the ability to multi-task, handle calls, emails and face-to-face customer service
Enjoy working remotely and communicating with team mates via video con and instant messaging
Take ownership and be accountable and proactive ( this is not a position for someone who needs to be micro-managed)
Have a passport and be able/comfortable to travel (to South Africa) if required
Additional Information
Lots of space to challenge yourself:
Learning about how the payments industry works
Working with global clients and partners
Working with dynamic software that is flexible and can be adapted to the need of any client
Helping to grow our technology by understanding your customer’s needs, and conveying that into tangible applications
What's in it for you:
Working at the cutting edge of payment innovation
International and regional travel
International exposure and experience
Flexibility of working remotely
If you can see yourself in this role and feel you can add to the ongoing success of Tutuka, then please get in touch and apply.
Tutuka looks to build strong, diverse teams built from different backgrounds, experiences and identities.
About us
CompareAsiaGroup is Asia’s leading financial management platform for banking, insurance, and telco products.
CompareAsiaGroup helps people across Asia save time and make better choices with comprehensive, free and independent online comparison tools for personal loans, credit cards, insurance and other home services. Headquartered in Hong Kong, CompareAsiaGroup is active in a total of seven Asian markets including Hong Kong, Singapore, Taiwan, Indonesia, the Philippines, Malaysia and Thailand. The Group has established relationships with over 100 leading financial institutions and employs more than 150 people across its markets. CompareAsiaGroup is backed by leading investors including IFC, Goldman Sachs, Alibaba Entrepreneurs Fund, SBI Group, ACE & Company, H&Q Asia Pacific and Nova Founders Capital.
In 2017, CompareAsiaGroup & MoneyHero.com.hk we closed a $50mm Series B, bringing our total fundraising to more than $90mm from investors including Goldman Sachs, the IFC (World Bank), Ace & Company, Alibaba & Jardine Pacific.
Join one of the fastest growing, young enterprises in Asia as we revolutionize the financial industry through technology.
The Position
You will be responsible for overseeing product development and user experience for MoneyGuru.co.th. You will be the key element in driving our next big challenge – our transformation from being a comparison platform to being a fully integrated financial management platform. In order to do this, you need an array of skills – strong technically, comfortable with numbers, resourceful with an insatiable drive to push things forward and to grow fast.
Your Tasks:
Overseeing all aspects of product development and user experience
Enforcing customer centricity in the product development cycle
Executing the product vision and strategy
Launching new products and enhancing existing products
Integrating product across traditional and non-traditional distribution channels
Defining and prioritizing key developments and other improvements
Managing ROI objectives via effective product planning
Coordinating with the technology team and other stakeholders
Leading technical conversations with our cooperation partners
Analyzing product performance and deriving associated action plan
Skills and Requirements:
5-8 years of experience as a Technical Consultant, Solutions Architect, or similar at a leading consultancy firm or VP level Technical Product Manager in leading technology company or financial institution
Insatiable drive to improve the status quo
A proven track record of working on own initiative and an instinctive “can-do” attitude, with a strong focus on delivering results
Excellent ability to communicate and a structured approach to capture new opportunities as well as to solve challenges
High attention to detail to ensure nothing is overlooked and every little detail is thought about and executed perfectly
Comfortable working with numbers and excel. Ideally, the candidate has prior experience with Google Analytics
What can you expect from us?
Join a fantastic team: Work with the top management of the company, with backgrounds from leading consulting, banking and start-up companies.
Learn: Work with a team with a proven track-record of building successful internet companies.
Have fun : A challenging, fun and international environment
Grow : Great opportunities for further career advancements, either within the regional group or in one of our country teams.
Interested parties, please submit your application: [email protected]
All personal data are strictly for recruitment purposes only
Jan 29, 2019
Full time
About us
CompareAsiaGroup is Asia’s leading financial management platform for banking, insurance, and telco products.
CompareAsiaGroup helps people across Asia save time and make better choices with comprehensive, free and independent online comparison tools for personal loans, credit cards, insurance and other home services. Headquartered in Hong Kong, CompareAsiaGroup is active in a total of seven Asian markets including Hong Kong, Singapore, Taiwan, Indonesia, the Philippines, Malaysia and Thailand. The Group has established relationships with over 100 leading financial institutions and employs more than 150 people across its markets. CompareAsiaGroup is backed by leading investors including IFC, Goldman Sachs, Alibaba Entrepreneurs Fund, SBI Group, ACE & Company, H&Q Asia Pacific and Nova Founders Capital.
In 2017, CompareAsiaGroup & MoneyHero.com.hk we closed a $50mm Series B, bringing our total fundraising to more than $90mm from investors including Goldman Sachs, the IFC (World Bank), Ace & Company, Alibaba & Jardine Pacific.
Join one of the fastest growing, young enterprises in Asia as we revolutionize the financial industry through technology.
The Position
You will be responsible for overseeing product development and user experience for MoneyGuru.co.th. You will be the key element in driving our next big challenge – our transformation from being a comparison platform to being a fully integrated financial management platform. In order to do this, you need an array of skills – strong technically, comfortable with numbers, resourceful with an insatiable drive to push things forward and to grow fast.
Your Tasks:
Overseeing all aspects of product development and user experience
Enforcing customer centricity in the product development cycle
Executing the product vision and strategy
Launching new products and enhancing existing products
Integrating product across traditional and non-traditional distribution channels
Defining and prioritizing key developments and other improvements
Managing ROI objectives via effective product planning
Coordinating with the technology team and other stakeholders
Leading technical conversations with our cooperation partners
Analyzing product performance and deriving associated action plan
Skills and Requirements:
5-8 years of experience as a Technical Consultant, Solutions Architect, or similar at a leading consultancy firm or VP level Technical Product Manager in leading technology company or financial institution
Insatiable drive to improve the status quo
A proven track record of working on own initiative and an instinctive “can-do” attitude, with a strong focus on delivering results
Excellent ability to communicate and a structured approach to capture new opportunities as well as to solve challenges
High attention to detail to ensure nothing is overlooked and every little detail is thought about and executed perfectly
Comfortable working with numbers and excel. Ideally, the candidate has prior experience with Google Analytics
What can you expect from us?
Join a fantastic team: Work with the top management of the company, with backgrounds from leading consulting, banking and start-up companies.
Learn: Work with a team with a proven track-record of building successful internet companies.
Have fun : A challenging, fun and international environment
Grow : Great opportunities for further career advancements, either within the regional group or in one of our country teams.
Interested parties, please submit your application: [email protected]
All personal data are strictly for recruitment purposes only
Omise is hiring a Fraud Analyst to help manage daily dispute and chargeback management and associated reporting. The Fraud Analyst is expected to use his / her reporting & analytical skills and business knowledge to aid merchants and acquires with the required level of advice and information. The successful candidate will aid in evolving reports/dashboards and provide insights to enhance understanding of fraud management with internal developers, data scientists and management.
At Omise, we invest in all our people and believe ever employee is pivotal to achieving Omise’s mission & vision. We promote a strong culture with teamwork being one of our core values. We believe that skills are not the only thing to consider when selecting a suitable candidate. Instead, we value people with independent thinking, good character and the right attitude towards learning and looks for individuals that can adapt to ever changing environments.
We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate while creating new technologies and ideas.
Responsibilities (included but not limited to):
Providing advice to merchants around disputes and refunds
Recovery of chargeback deductions using internal dashboard platforms;
Collaborate with merchants and Acquiring banks to resolve and prevent chargebacks;
Follow up open chargebacks disputes;
Provide analytical support for received chargebacks;
Support audit and reporting processes of resolved chargebacks;
Ensure high level of data analysis and integrity to identify fraud patterns
Actively involved in development of internal tools for fraud prevention purposes
Profile:
Educational background related with an analytical field.
Previous working experience within e-commerce, banking, fraud prevention will be appreciated as well as experience in chargeback management.
English & good communication skills.
Ability to multitask while meeting tight deadlines & able to work in a challenging fast paced environment.
Attention to details
Advanced user of spreadsheet software like Excel or Google Sheets.
SQL knowledge is desirable but not mandatory.
May 14, 2018
Full time
Omise is hiring a Fraud Analyst to help manage daily dispute and chargeback management and associated reporting. The Fraud Analyst is expected to use his / her reporting & analytical skills and business knowledge to aid merchants and acquires with the required level of advice and information. The successful candidate will aid in evolving reports/dashboards and provide insights to enhance understanding of fraud management with internal developers, data scientists and management.
At Omise, we invest in all our people and believe ever employee is pivotal to achieving Omise’s mission & vision. We promote a strong culture with teamwork being one of our core values. We believe that skills are not the only thing to consider when selecting a suitable candidate. Instead, we value people with independent thinking, good character and the right attitude towards learning and looks for individuals that can adapt to ever changing environments.
We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate while creating new technologies and ideas.
Responsibilities (included but not limited to):
Providing advice to merchants around disputes and refunds
Recovery of chargeback deductions using internal dashboard platforms;
Collaborate with merchants and Acquiring banks to resolve and prevent chargebacks;
Follow up open chargebacks disputes;
Provide analytical support for received chargebacks;
Support audit and reporting processes of resolved chargebacks;
Ensure high level of data analysis and integrity to identify fraud patterns
Actively involved in development of internal tools for fraud prevention purposes
Profile:
Educational background related with an analytical field.
Previous working experience within e-commerce, banking, fraud prevention will be appreciated as well as experience in chargeback management.
English & good communication skills.
Ability to multitask while meeting tight deadlines & able to work in a challenging fast paced environment.
Attention to details
Advanced user of spreadsheet software like Excel or Google Sheets.
SQL knowledge is desirable but not mandatory.
Omise is hiring a full time Solution Consultant to support sales team in identifying the needs and provide technical guidance and implementation support to our merchants. This role is based in Thailand and is open to Thai nationals with background in software engineering / programming .
At Omise, hiring people is a process we do with care. We are careful of whom we bring in to the Omise family. We believe that skills are not the only thing to consider when selecting. Instead, we value people with independent thinking, good character and right attitude to learning and adjusting to different environments. We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate with new technologies and ideas.
Requirements:
Minimum 3-5 years' experience as an eCommerce Implementation Engineer or Support Engineer.
Bachelor's degree or higher in Computer Science Engineering (preferred) or similar fields.
Knowledge of development tools and programming languages such as HTML, CSS, Ruby, PHP etc.
Fluency in Thai, and Business-level English preferred.
Commercial experience a plus.
Responsibilities:
Work with Omise Business Development and Solutions team to ensure overall satisfaction of our merchants.
Support pre-sales activities by giving detailed information about technical specifications to meet customer needs.
Support Client integration, testing and go-live processes with minimal impact to Client's Go-to-market plans.
Provide post-sales technical support, which includes troubleshooting technical inquiries and user training.
Technical evaluation of sales opportunities.
Create and present high-level technical presentations to merchants.
Develop relationships with existing merchants.
May 14, 2018
Full time
Omise is hiring a full time Solution Consultant to support sales team in identifying the needs and provide technical guidance and implementation support to our merchants. This role is based in Thailand and is open to Thai nationals with background in software engineering / programming .
At Omise, hiring people is a process we do with care. We are careful of whom we bring in to the Omise family. We believe that skills are not the only thing to consider when selecting. Instead, we value people with independent thinking, good character and right attitude to learning and adjusting to different environments. We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate with new technologies and ideas.
Requirements:
Minimum 3-5 years' experience as an eCommerce Implementation Engineer or Support Engineer.
Bachelor's degree or higher in Computer Science Engineering (preferred) or similar fields.
Knowledge of development tools and programming languages such as HTML, CSS, Ruby, PHP etc.
Fluency in Thai, and Business-level English preferred.
Commercial experience a plus.
Responsibilities:
Work with Omise Business Development and Solutions team to ensure overall satisfaction of our merchants.
Support pre-sales activities by giving detailed information about technical specifications to meet customer needs.
Support Client integration, testing and go-live processes with minimal impact to Client's Go-to-market plans.
Provide post-sales technical support, which includes troubleshooting technical inquiries and user training.
Technical evaluation of sales opportunities.
Create and present high-level technical presentations to merchants.
Develop relationships with existing merchants.
OmiseGO Pte. Ltd., a subsidiary of Omise Holdings Pte. Ltd., is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO leverages blockchain technology to open up possibilities for new types of financial services for anyone, anytime, anywhere.
We are looking for skilled developers to join the core team to build a truly decentralized exchange, running on Ethereum and Plasma. By making that possible, you'll be providing the foundation for international financial operations, happening at large scale. You will also be working closely with the OmiseGO wallet, business and operations team based in Bangkok, to ensure the underlying blockchain layer is designed and implemented according to business requirements. This is a unique opportunity to develop a new blockchain that will be deployed and used in mainstream financial products.
Your focus will be on building a robust, performant and secure blockchain node. You will be using the excellent Elixir/Erlang toolset, with elements of Golang and smart contract programming. This position will require you to consider architecture, design and exercise algorithmic thinking.
Requirements:
ability to write readable and maintainable code
3 years of experience in developing software
excellent testing habits and emphasis on defensive programming
good command of spoken and written English
Nice to have: experience in and knowledge of
Elixir, Erlang or any functional programming language; Golang, Python, Solidity
P2P networking, distributed computing and distributed databases
API design and development
blockchain, cryptocurrencies and smart contracts, preferably Ethereum; cryptography
payment processing, banking software systems, mobile payments
Scrum, test driven development, behavior driven development
We offer:
participation in a challenging project on the technology-frontier
work in an international team of enthusiasts and blockchain experts
introduction to the newest technologies by a competent team
competitive salary based on B2B agreement or employment contract
OmiseGO established a long-term cooperation with imapp , an innovative Polish startup, hitherto most widely known for initiating the Golem Project. imapp , as a contractor to OmiseGO, is tasked to develop key elements of OmiseGO technology.
We are looking for a Warsaw-based core dev team. If relocating to Warsaw isn’t an option, but you consider your application worthwhile, let us know! In the future, remote arrangements will be possible.
May 14, 2018
Full time
OmiseGO Pte. Ltd., a subsidiary of Omise Holdings Pte. Ltd., is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO leverages blockchain technology to open up possibilities for new types of financial services for anyone, anytime, anywhere.
We are looking for skilled developers to join the core team to build a truly decentralized exchange, running on Ethereum and Plasma. By making that possible, you'll be providing the foundation for international financial operations, happening at large scale. You will also be working closely with the OmiseGO wallet, business and operations team based in Bangkok, to ensure the underlying blockchain layer is designed and implemented according to business requirements. This is a unique opportunity to develop a new blockchain that will be deployed and used in mainstream financial products.
Your focus will be on building a robust, performant and secure blockchain node. You will be using the excellent Elixir/Erlang toolset, with elements of Golang and smart contract programming. This position will require you to consider architecture, design and exercise algorithmic thinking.
Requirements:
ability to write readable and maintainable code
3 years of experience in developing software
excellent testing habits and emphasis on defensive programming
good command of spoken and written English
Nice to have: experience in and knowledge of
Elixir, Erlang or any functional programming language; Golang, Python, Solidity
P2P networking, distributed computing and distributed databases
API design and development
blockchain, cryptocurrencies and smart contracts, preferably Ethereum; cryptography
payment processing, banking software systems, mobile payments
Scrum, test driven development, behavior driven development
We offer:
participation in a challenging project on the technology-frontier
work in an international team of enthusiasts and blockchain experts
introduction to the newest technologies by a competent team
competitive salary based on B2B agreement or employment contract
OmiseGO established a long-term cooperation with imapp , an innovative Polish startup, hitherto most widely known for initiating the Golem Project. imapp , as a contractor to OmiseGO, is tasked to develop key elements of OmiseGO technology.
We are looking for a Warsaw-based core dev team. If relocating to Warsaw isn’t an option, but you consider your application worthwhile, let us know! In the future, remote arrangements will be possible.
If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Executive with experience between 1-3 years, to develop, implement, track and optimize our digital marketing campaigns across all digital channels. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution.
If you’re a tech-savvy trendsetter who has innovative ideas to improve customer experience, we would like to meet you. For this position, you should be creative and comfortable working with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget. Ultimately, you should be able to effectively connect our brand with our online customers. Responsibilities:
Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
Assist in the formulation of strategies to build a lasting digital connection with consumers
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
Collaborate with internal teams to create landing pages and optimize user experience
Track and analyse website traffic flow and provide regular internal reports
Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
Write and optimise content for the website and social networking accounts such as Facebook, Twitter and LinkedIn
Continually work on the Search Engine Optimization of the website(s)
Fix any errors or bugs in online content
Edit and post videos, podcasts and audio content to online sites
Arrange webinars and webcasts
Work with graphic designers to create online banner adverts and oversee pay per click (PPC) ad management
Work with copy writer for email marketing campaigns
Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments
Work with copy writer on printed material to supplement online products
Attend product launches and networking events
Design, build and maintain our social media presence
Identify trends and insights, and optimize spend and performance based on the insights
Brainstorm new and creative growth strategies
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
Collaborate and maintain partnerships with agencies and other vendor partners
Provide thought leadership and perspective for adoption where appropriate
Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency
Requirements
Proven working experience in digital marketing
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
Experience in optimizing landing pages and user funnels
Experience with A/B and multivariate experiments
Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
Experience in setting up and optimizing Google Adwords campaigns
Strong analytical skills and data-driven thinking
Up-to-date with the latest trends and best practices in online marketing and measurement
Excellent communication and interpersonal skills
May 14, 2018
Full time
If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Executive with experience between 1-3 years, to develop, implement, track and optimize our digital marketing campaigns across all digital channels. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution.
If you’re a tech-savvy trendsetter who has innovative ideas to improve customer experience, we would like to meet you. For this position, you should be creative and comfortable working with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget. Ultimately, you should be able to effectively connect our brand with our online customers. Responsibilities:
Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
Assist in the formulation of strategies to build a lasting digital connection with consumers
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
Collaborate with internal teams to create landing pages and optimize user experience
Track and analyse website traffic flow and provide regular internal reports
Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
Write and optimise content for the website and social networking accounts such as Facebook, Twitter and LinkedIn
Continually work on the Search Engine Optimization of the website(s)
Fix any errors or bugs in online content
Edit and post videos, podcasts and audio content to online sites
Arrange webinars and webcasts
Work with graphic designers to create online banner adverts and oversee pay per click (PPC) ad management
Work with copy writer for email marketing campaigns
Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments
Work with copy writer on printed material to supplement online products
Attend product launches and networking events
Design, build and maintain our social media presence
Identify trends and insights, and optimize spend and performance based on the insights
Brainstorm new and creative growth strategies
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
Collaborate and maintain partnerships with agencies and other vendor partners
Provide thought leadership and perspective for adoption where appropriate
Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency
Requirements
Proven working experience in digital marketing
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
Experience in optimizing landing pages and user funnels
Experience with A/B and multivariate experiments
Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
Experience in setting up and optimizing Google Adwords campaigns
Strong analytical skills and data-driven thinking
Up-to-date with the latest trends and best practices in online marketing and measurement
Excellent communication and interpersonal skills
At Omise, we are transforming online payment experience for businesses, no matter how big or small. As a Service Operations Specialist, you are a key member of Customer Service and Operations team that helps Omise fulfil multi-disciplinary service delivery expected by customers and allows Omise platform offerings become an integral part of the customers’ success.
Omise main objective is to promote a rich learning environment where everyone has a clear career path and room to grow personally and professionally. We value open and transparent communication, team work and ownership of your projects.
Main Responsibilities
The main role is to implement, scale, and maintain infrastructure on GCP and Kubernetes clusters.
Collaborate with developers and help deploy various applications: Rails, Elixir, Golang, Java, PHP.
Help architect scalable infrastructure: load balancing, high availability, database scaling, horizontal scaling.
Monitor Omise network against security threats, high load, scaling bottleneck, DDOS.
Log monitoring, alerting and make sure to have a 99.999% uptime
Ability to respond to emergencies off-work hours
Ideal skills
Google Cloud: Kubernetes, Networking, Security, SQL
Experience with Linux, docker, kubernetes
Scripting language (ruby, python, bash, etc)
Networking experience with Routing, load balancing, TLS
Graylog, ElasticSearch, Kibana
Jenkins
Bonus skills
PostgreSQL replication, Patroni/ETCD, Pgbouncer
Windows Server, SQL, Active Directory, VMware vSphere
Strong Security understanding and background
Application Firewall (WAF) and Linux IPtables
Background in PCI-DSS compliance
NIST Security Framework
Incidence response and Disaster recovery
May 14, 2018
Full time
At Omise, we are transforming online payment experience for businesses, no matter how big or small. As a Service Operations Specialist, you are a key member of Customer Service and Operations team that helps Omise fulfil multi-disciplinary service delivery expected by customers and allows Omise platform offerings become an integral part of the customers’ success.
Omise main objective is to promote a rich learning environment where everyone has a clear career path and room to grow personally and professionally. We value open and transparent communication, team work and ownership of your projects.
Main Responsibilities
The main role is to implement, scale, and maintain infrastructure on GCP and Kubernetes clusters.
Collaborate with developers and help deploy various applications: Rails, Elixir, Golang, Java, PHP.
Help architect scalable infrastructure: load balancing, high availability, database scaling, horizontal scaling.
Monitor Omise network against security threats, high load, scaling bottleneck, DDOS.
Log monitoring, alerting and make sure to have a 99.999% uptime
Ability to respond to emergencies off-work hours
Ideal skills
Google Cloud: Kubernetes, Networking, Security, SQL
Experience with Linux, docker, kubernetes
Scripting language (ruby, python, bash, etc)
Networking experience with Routing, load balancing, TLS
Graylog, ElasticSearch, Kibana
Jenkins
Bonus skills
PostgreSQL replication, Patroni/ETCD, Pgbouncer
Windows Server, SQL, Active Directory, VMware vSphere
Strong Security understanding and background
Application Firewall (WAF) and Linux IPtables
Background in PCI-DSS compliance
NIST Security Framework
Incidence response and Disaster recovery
HLO stands for Human Lab Operations. There is no fixed idea about Human Resources Management. At Omise, HLO works as a laboratory, learning to support people and business along with the experiments.
The Regional HLO Director will lead Omise’s HR function across the Asia Pacific region. You will be responsible for developing, retaining, attracting and leveraging the company’s most valuable asset - ‘Omisians’. You will also manage and execute day-to-day delivery of key HR functionalities on top of driving the implementation of HR initiatives and practices to support Omise global business strategy and expansion roadmap. The Regional HR Director will work closely alongside Omise Executives to align people strategies with business objectives.
Responsibilities
Business Scalability / HR Operations and Strategy Execution
Review existing processes and procedures through operations & strategic gap analysis.
Implement and synchronize internal processes for successful scalability with speed and accuracy.
Design end-to-end people strategy, short- mid- long-term plans and initiatives.
Ensure HR compliance with local and international laws and regulations.
Human capital management: responsible for optimizing the human resources of an organization including workforce planning, labor scheduling and budgeting.
Improve reporting, data accuracy and analytics.
Design programs to fit the needs of the organization; consult on change impact of process improvement initiatives such as safety program, HRIS evaluation and etc.
Talent Acquisition and Employment
Develop and drive strategic and operational aspects of talent acquisition regionally – workforce planning, employment brand messaging, talent engagement and assessment.
Improve and maintain recruitment standards across region . Work with Recruitment Specialist and partner with business unit to build a strong pipeline of talent.
Senior level recruitment and interviews up until onboarding.
Localize salary structure/ benefits based on HQ’s standards.structure/ benefits based on HQ’s standards.
Omisian Culture and Relations
Understand Omisians and the culture. Maintain level of happiness and retention.
Strengthening the work relationship through measuring job satisfaction, employee engagement and resolving workplace conflict
Implement an effective training and development programs at employee and management level.
Required Skills:
Minimal 8-10 years’ experience in an HR capacity or close to, preferably in multinational, tech company.
Good understanding of lean start-up structure.
Strong regional experience across APAC.
Good verbal and written communication skills. A second and third language in any of the languages spoken in APAC country is a plus.
Excellent interpersonal skills – facilitation, negotiation. Strong problem solving, consulting skills.
Knowledge of M&A and shares allocation scheme advantageous.
Experience in scaling a startup a plus.
Strong analytical skill.
A self-starter, can get hands dirty on daily operations as needed and can prioritize long term projects.
Fast learner, experience in driving change and integration.
A self-starter, can get hands dirty on daily operations as needed and can prioritize long term projects.
Fast learner, experience in driving change and integration.
May 14, 2018
Full time
HLO stands for Human Lab Operations. There is no fixed idea about Human Resources Management. At Omise, HLO works as a laboratory, learning to support people and business along with the experiments.
The Regional HLO Director will lead Omise’s HR function across the Asia Pacific region. You will be responsible for developing, retaining, attracting and leveraging the company’s most valuable asset - ‘Omisians’. You will also manage and execute day-to-day delivery of key HR functionalities on top of driving the implementation of HR initiatives and practices to support Omise global business strategy and expansion roadmap. The Regional HR Director will work closely alongside Omise Executives to align people strategies with business objectives.
Responsibilities
Business Scalability / HR Operations and Strategy Execution
Review existing processes and procedures through operations & strategic gap analysis.
Implement and synchronize internal processes for successful scalability with speed and accuracy.
Design end-to-end people strategy, short- mid- long-term plans and initiatives.
Ensure HR compliance with local and international laws and regulations.
Human capital management: responsible for optimizing the human resources of an organization including workforce planning, labor scheduling and budgeting.
Improve reporting, data accuracy and analytics.
Design programs to fit the needs of the organization; consult on change impact of process improvement initiatives such as safety program, HRIS evaluation and etc.
Talent Acquisition and Employment
Develop and drive strategic and operational aspects of talent acquisition regionally – workforce planning, employment brand messaging, talent engagement and assessment.
Improve and maintain recruitment standards across region . Work with Recruitment Specialist and partner with business unit to build a strong pipeline of talent.
Senior level recruitment and interviews up until onboarding.
Localize salary structure/ benefits based on HQ’s standards.structure/ benefits based on HQ’s standards.
Omisian Culture and Relations
Understand Omisians and the culture. Maintain level of happiness and retention.
Strengthening the work relationship through measuring job satisfaction, employee engagement and resolving workplace conflict
Implement an effective training and development programs at employee and management level.
Required Skills:
Minimal 8-10 years’ experience in an HR capacity or close to, preferably in multinational, tech company.
Good understanding of lean start-up structure.
Strong regional experience across APAC.
Good verbal and written communication skills. A second and third language in any of the languages spoken in APAC country is a plus.
Excellent interpersonal skills – facilitation, negotiation. Strong problem solving, consulting skills.
Knowledge of M&A and shares allocation scheme advantageous.
Experience in scaling a startup a plus.
Strong analytical skill.
A self-starter, can get hands dirty on daily operations as needed and can prioritize long term projects.
Fast learner, experience in driving change and integration.
A self-starter, can get hands dirty on daily operations as needed and can prioritize long term projects.
Fast learner, experience in driving change and integration.
OmiseGO Pte. Ltd., a subsidiary of Omise Holdings Pte. Ltd., is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO leverages blockchain technology to open up possibilities for new types of financial services for anyone, anytime, anywhere.
We are looking for skilled developers to join the core team to build a truly decentralized exchange, running on Ethereum and Plasma. By making that possible, you'll be providing the foundation for international financial operations, happening at large scale. You will also be working closely with the OmiseGO wallet, business and operations team based in Bangkok, to ensure the underlying blockchain layer is designed and implemented according to business requirements. This is a unique opportunity to develop a new blockchain that will be deployed and used in mainstream financial products.
As a trading exchange developer, you will be given a challenge to bring your top-notch expertise in trading platform design and development to the innovative field of blockchain and decentralized exchanges. You will be building custom order book algorithms and leveraging the power of smart contracts and Ethereum.
Requirements:
in-depth knowledge of how electronic trading exchanges work
good command of spoken and written English
Nice to have: experience in and knowledge of
Elixir, Erlang or any functional programming language; Golang, Python, Solidity
database optimization, data structures and algorithms
blockchain, cryptocurrencies and smart contracts, preferably Ethereum
notion of decentralized exchanges
excellent testing habits and emphasis on defensive programming
Scrum, test driven development, behavior driven development
We offer:
participation in a challenging project on the technology-frontier
work in an international team of enthusiasts and blockchain experts
introduction to the newest technologies by a competent team
competitive salary based on B2B agreement or employment contract
OmiseGO established a long-term cooperation with imapp , an innovative Polish startup, hitherto most widely known for initiating the Golem Project. imapp , as a contractor to OmiseGO, is tasked to develop key elements of OmiseGO technology.
We are looking for a Warsaw-based core dev team. If relocating to Warsaw isn’t an option, but you consider your application worthwhile, let us know! In the future, remote arrangements will be possible.
May 14, 2018
Full time
OmiseGO Pte. Ltd., a subsidiary of Omise Holdings Pte. Ltd., is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO leverages blockchain technology to open up possibilities for new types of financial services for anyone, anytime, anywhere.
We are looking for skilled developers to join the core team to build a truly decentralized exchange, running on Ethereum and Plasma. By making that possible, you'll be providing the foundation for international financial operations, happening at large scale. You will also be working closely with the OmiseGO wallet, business and operations team based in Bangkok, to ensure the underlying blockchain layer is designed and implemented according to business requirements. This is a unique opportunity to develop a new blockchain that will be deployed and used in mainstream financial products.
As a trading exchange developer, you will be given a challenge to bring your top-notch expertise in trading platform design and development to the innovative field of blockchain and decentralized exchanges. You will be building custom order book algorithms and leveraging the power of smart contracts and Ethereum.
Requirements:
in-depth knowledge of how electronic trading exchanges work
good command of spoken and written English
Nice to have: experience in and knowledge of
Elixir, Erlang or any functional programming language; Golang, Python, Solidity
database optimization, data structures and algorithms
blockchain, cryptocurrencies and smart contracts, preferably Ethereum
notion of decentralized exchanges
excellent testing habits and emphasis on defensive programming
Scrum, test driven development, behavior driven development
We offer:
participation in a challenging project on the technology-frontier
work in an international team of enthusiasts and blockchain experts
introduction to the newest technologies by a competent team
competitive salary based on B2B agreement or employment contract
OmiseGO established a long-term cooperation with imapp , an innovative Polish startup, hitherto most widely known for initiating the Golem Project. imapp , as a contractor to OmiseGO, is tasked to develop key elements of OmiseGO technology.
We are looking for a Warsaw-based core dev team. If relocating to Warsaw isn’t an option, but you consider your application worthwhile, let us know! In the future, remote arrangements will be possible.
Omise is looking for a great Database Administrator to join the core team. This position will manage, scale and grow our production and development infrastructure as our business grows. You will be working closely with the DevOps and Development teams to create, test and implement architectural and schema changes required to support and scale our business. You will also be responsible to support a high load database, slow queries, database bottlenecks, sharding and replication on PostgreSQL. You'll troubleshoot issues, gather data and statistics, optimize, and resolve errors.
You are:
Autonomous
Independent
Open-minded
Eager to learn new things
Self-motivated
Comfortable in a rapidly changing environment
Can communicate well and work as a team
Required Skills:
Advanced PostgreSQL knowledge
PostgreSQL replication and sharding
Have worked with large databases
Familiarity with AWS RDS
Familiarity with Google Cloud SQL
Good knowledge on PostgreSQL architecture and experience in setting the server parameters for optimal performance
Should be able to tune queries and suggest appropriate performance improvement steps
Work closely with developers and devops supporting Omise codebase to improve SQL queries, joins and database structure
Strong teamwork, decision-making, documentation and analytical skills
3+ years Experience with Linux and Relational Databases
Bonus Skills:
Master-Master Replication
Postgres-BDR
RiakDB
Rails, ActiveRecord
Other languages such as Shell, Go, Erlang
ElasticSearch
Automation of monitoring and alerts
This position offers you:
An above market salary
A nice and flexible work environment
A health care plan
Up to 3 days per week of remote work
A MacBook Pro to work from anywhere
A friendly bunch of colleagues
Requirements:
Recommendation letters from at least 2 previous jobs
Background clearance
May 14, 2018
Full time
Omise is looking for a great Database Administrator to join the core team. This position will manage, scale and grow our production and development infrastructure as our business grows. You will be working closely with the DevOps and Development teams to create, test and implement architectural and schema changes required to support and scale our business. You will also be responsible to support a high load database, slow queries, database bottlenecks, sharding and replication on PostgreSQL. You'll troubleshoot issues, gather data and statistics, optimize, and resolve errors.
You are:
Autonomous
Independent
Open-minded
Eager to learn new things
Self-motivated
Comfortable in a rapidly changing environment
Can communicate well and work as a team
Required Skills:
Advanced PostgreSQL knowledge
PostgreSQL replication and sharding
Have worked with large databases
Familiarity with AWS RDS
Familiarity with Google Cloud SQL
Good knowledge on PostgreSQL architecture and experience in setting the server parameters for optimal performance
Should be able to tune queries and suggest appropriate performance improvement steps
Work closely with developers and devops supporting Omise codebase to improve SQL queries, joins and database structure
Strong teamwork, decision-making, documentation and analytical skills
3+ years Experience with Linux and Relational Databases
Bonus Skills:
Master-Master Replication
Postgres-BDR
RiakDB
Rails, ActiveRecord
Other languages such as Shell, Go, Erlang
ElasticSearch
Automation of monitoring and alerts
This position offers you:
An above market salary
A nice and flexible work environment
A health care plan
Up to 3 days per week of remote work
A MacBook Pro to work from anywhere
A friendly bunch of colleagues
Requirements:
Recommendation letters from at least 2 previous jobs
Background clearance
Omise is hiring a full time Resolution Specialist to proactively solve customer (merchant) issues and assist them to successfully adopt Omise payment capabilities into their business operations. This role is based in Thailand and is open to Thai nationals with background in software engineering / programming.
At Omise, hiring people is a process we do with care. We are careful of whom we bring in to the Omise family. We believe that skills are not the only thing to consider when selecting. Instead, we value people with independent thinking, good character and right attitude to learning and adjusting to different environments. We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate with new technologies and ideas
Roles and Responsibilities:
Lead the Problem Management process by employing multidisciplinary problem solving and root cause analysis methods to resolve underlying problems that impact service delivery and Omise customer experience
Produce preventive actions and/or suggest permanent solutions to avoid recurrence of service incidents and/or customer inquiries
Provide support to the Omise Customer Support staff in reproducing and troubleshooting issues reported by customers prior to escalation to Product Development team
Develop and maintain process and service metrics for Continual Service Improvement program
Participate in Early Access Program, Operations Acceptance Test (OAT), User Acceptance Test (UAT) and other Release process components to proactively represent Omise customers and share customer voices
Identify improvement opportunities in product platform, internal work process and service operations activities that enhance Omise customer experience
Lead the collaboration among internal teams in carrying out service improvement related projects.
Qualification:
A degree in Computer Engineering, Computer Science, IT or Finance
Customer first mindset
Fluent in Thai and efficient in English
Team player who can work across boundaries
Having sound knowledge of web service and web technology
Efficient with data manipulation through spreadsheet software
Ability to articulate technical information into common language for non-technical audience
Self-motivated and can develop required knowledge and skills through independent self-learning
Willing to go above and beyond to help other team members deliver great service to Omise customers
Having practical programming skills in Go, Java, JavaScript, PHP, Python or Ruby is an advantage
May 11, 2018
Full time
Omise is hiring a full time Resolution Specialist to proactively solve customer (merchant) issues and assist them to successfully adopt Omise payment capabilities into their business operations. This role is based in Thailand and is open to Thai nationals with background in software engineering / programming.
At Omise, hiring people is a process we do with care. We are careful of whom we bring in to the Omise family. We believe that skills are not the only thing to consider when selecting. Instead, we value people with independent thinking, good character and right attitude to learning and adjusting to different environments. We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate with new technologies and ideas
Roles and Responsibilities:
Lead the Problem Management process by employing multidisciplinary problem solving and root cause analysis methods to resolve underlying problems that impact service delivery and Omise customer experience
Produce preventive actions and/or suggest permanent solutions to avoid recurrence of service incidents and/or customer inquiries
Provide support to the Omise Customer Support staff in reproducing and troubleshooting issues reported by customers prior to escalation to Product Development team
Develop and maintain process and service metrics for Continual Service Improvement program
Participate in Early Access Program, Operations Acceptance Test (OAT), User Acceptance Test (UAT) and other Release process components to proactively represent Omise customers and share customer voices
Identify improvement opportunities in product platform, internal work process and service operations activities that enhance Omise customer experience
Lead the collaboration among internal teams in carrying out service improvement related projects.
Qualification:
A degree in Computer Engineering, Computer Science, IT or Finance
Customer first mindset
Fluent in Thai and efficient in English
Team player who can work across boundaries
Having sound knowledge of web service and web technology
Efficient with data manipulation through spreadsheet software
Ability to articulate technical information into common language for non-technical audience
Self-motivated and can develop required knowledge and skills through independent self-learning
Willing to go above and beyond to help other team members deliver great service to Omise customers
Having practical programming skills in Go, Java, JavaScript, PHP, Python or Ruby is an advantage
Omise hires a full-time solution consultant, provides technical guidance and implementation support to merchants, and supports the sales team while identifying needs. The office in Japan is responsible for this, and it is open to Japanese with backgroundof software engineering and programming.
In Omise , we recognize that recruitment of human resources is a field requiring a polite process. That is because who will join the Omise family. The point to consider when hiring is skill is not unique. Rather, we are evaluating people who have autonomous thinking, good personality, learning with a correct attitude, and adapting to various environments. In addition, employees learn new concepts from business and give them freedom to apply it. There are no strict rules on how to do it, but there are still things to achieve. With this flexibility our team can cooperate in a stress-free environment and at the same time innovate new technologies and ideas.
Requirement:
E least as commerce implementation engineer or support engineer 3-5 there are years of experience
Bachelor's degree in Computer Science Engineering (preferred) or similar field
Knowledge of development tools and programming languages such as HTML , CSS , Ruby , PHP
Fluent Japanese, business level English is desirable
Even better if you have commercial business experience
Responsibility:
Work with Omise Business Development and Solutions team to ensure overall satisfaction of the merchant
Support advance sales activities by providing detailed information on technical specifications according to customer's needs
Support client integration, testing, and execution processes while minimizing the impact on clients' go-to-market plan
Provide technical support after sales, including technical inquiries and troubleshooting of user training
Technical evaluation of sales opportunities
Create and present a high-level technical presentation to the merchant
Build up relationships with existing merchants
May 11, 2018
Full time
Omise hires a full-time solution consultant, provides technical guidance and implementation support to merchants, and supports the sales team while identifying needs. The office in Japan is responsible for this, and it is open to Japanese with backgroundof software engineering and programming.
In Omise , we recognize that recruitment of human resources is a field requiring a polite process. That is because who will join the Omise family. The point to consider when hiring is skill is not unique. Rather, we are evaluating people who have autonomous thinking, good personality, learning with a correct attitude, and adapting to various environments. In addition, employees learn new concepts from business and give them freedom to apply it. There are no strict rules on how to do it, but there are still things to achieve. With this flexibility our team can cooperate in a stress-free environment and at the same time innovate new technologies and ideas.
Requirement:
E least as commerce implementation engineer or support engineer 3-5 there are years of experience
Bachelor's degree in Computer Science Engineering (preferred) or similar field
Knowledge of development tools and programming languages such as HTML , CSS , Ruby , PHP
Fluent Japanese, business level English is desirable
Even better if you have commercial business experience
Responsibility:
Work with Omise Business Development and Solutions team to ensure overall satisfaction of the merchant
Support advance sales activities by providing detailed information on technical specifications according to customer's needs
Support client integration, testing, and execution processes while minimizing the impact on clients' go-to-market plan
Provide technical support after sales, including technical inquiries and troubleshooting of user training
Technical evaluation of sales opportunities
Create and present a high-level technical presentation to the merchant
Build up relationships with existing merchants
Omise is hiring a Data Analyst to leverage data to power new reporting solutions and products. The Data Analyst will use his / her reporting & analytical skills and business knowledge to provide reports/dashboards and insights to enhance understanding of our internal users and Omise clients liaising with internal developers, data scientists, and management.
At Omise, we invest in all our people and believe every employee is pivotal to achieving Omise’s mission & vision. We promote a strong culture with teamwork being one of our core values. We believe that skills are not the only thing to consider when selecting a suitable candidate. Instead, we value people with independent thinking, good character, the right attitude towards learning, and those who can adapt in fast-moving environments.
We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate while creating new technologies and ideas.
This role is open to all nationals from all walks of life and will report to Head of Acquiring Operations.
Your mission is to:
Maintain our internal reporting portal.
Participate in the development of both internal and client facing reporting and dashboards.
Perform payments growth hacking and detailed analysis.
Your responsibilities are the following:
Create reports and dashboards
- Develop or adapt internal reports in Dashboard and Excel. - Improve user experience on existing reports. - Be accountable to meeting the deadlines for sending out updates on key reports.
Participate in the development of projects with our IT team.
Requirements:
An analytical degree or other relevant academic qualification (e.g. science, engineering, business, economics).
2 to 5 years of relevant BI/Reporting experience.
Good knowledge of user experience in reports.
Basic experience in SQL (Postgres and Elasticsearch would be advantageous).
Capacity to translate business needs into user-friendly reporting.
May 11, 2018
Full time
Omise is hiring a Data Analyst to leverage data to power new reporting solutions and products. The Data Analyst will use his / her reporting & analytical skills and business knowledge to provide reports/dashboards and insights to enhance understanding of our internal users and Omise clients liaising with internal developers, data scientists, and management.
At Omise, we invest in all our people and believe every employee is pivotal to achieving Omise’s mission & vision. We promote a strong culture with teamwork being one of our core values. We believe that skills are not the only thing to consider when selecting a suitable candidate. Instead, we value people with independent thinking, good character, the right attitude towards learning, and those who can adapt in fast-moving environments.
We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate while creating new technologies and ideas.
This role is open to all nationals from all walks of life and will report to Head of Acquiring Operations.
Your mission is to:
Maintain our internal reporting portal.
Participate in the development of both internal and client facing reporting and dashboards.
Perform payments growth hacking and detailed analysis.
Your responsibilities are the following:
Create reports and dashboards
- Develop or adapt internal reports in Dashboard and Excel. - Improve user experience on existing reports. - Be accountable to meeting the deadlines for sending out updates on key reports.
Participate in the development of projects with our IT team.
Requirements:
An analytical degree or other relevant academic qualification (e.g. science, engineering, business, economics).
2 to 5 years of relevant BI/Reporting experience.
Good knowledge of user experience in reports.
Basic experience in SQL (Postgres and Elasticsearch would be advantageous).
Capacity to translate business needs into user-friendly reporting.
Omise believes that online payment is a necessity to develop a successful business on the internet. We provide our users with the necessary tools to run an online business, accept payments and connect them with millions of potential customers. Our payment solution is simple to setup and works seamlessly across multiple devices. Our mission is empowering people's daily life by providing tools and opportunities that connect payment dots.
OmiseGO , a subsidiary of Omise, is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO opens up possibilities for new types of financial services for anyone, anytime, anywhere.
We are a public Ethereum-based financial technology for use in mainstream digital wallets, that enables real-time, peer-to-peer value exchange and payment services agnostically across jurisdictions and organizational silos, and across both fiat money and decentralized currencies. Designed to enable financial inclusion and disrupt existing institutions, access will be made available to everyone via the OmiseGO network and digital wallet framework.
We are looking for a Head of Communications to become a part of our team for developing, organising and executing strategic communication plans and activities on behalf OmiseGO’s written, digital/interactive and verbal communication and messaging. This role is about reaching out to our current and future stakeholders and raising our profile amongst these groups by creating partnerships, dedicated content and advertising. You must be a skilled community infiltrator; all around brilliant at communication
Ideally you are located in Bangkok, or are able to relocate within Asia. Though we will consider other options for the right candidate.
Our stakeholders include:
Early adopters including developers, software companies, and traditional businesses who want to build on top of our blockchain and wallet SDK platform
Business partners including banks, conglomerates, and merchants who want to understand what we’re building
Our token holder community
Main Responsibilities:
Create OmiseGO and Omise group-wide communications strategy including timeline updates, content marketing, and community outreach.
Lead communications efforts with the development, marketing, and leadership team across OmiseGO and Omise to streamline internal/external messaging.
Lead team of OmiseGO community managers across social media platforms including Reddit, RocketChat, Twitter, Github, etc.
Create and approve content for the website, newsletters, blog updates, etc.
Build and maintain active relationships with relevant industry parties and business partners.
Work with influencers in the crypto community to spread the word about OmiseGO.
Manage our presence at conferences and organise events.
Necessary Skills:
8-10 years of proven PR and content marketing experience
Ability to explain technical concepts, milestones, and roadblocks to a technical and non-technical audience
Deep understanding of FinTech community: this is everything from the key players and companies, to the places traders, hodlers, and developers hang out, to the memes, and emerging trends
Knowledge of digital platforms and tools like Slack, Google Docs, Medium, etc.
Perfect English and immaculate writing ability
Strong interpersonal skills
Willingness to travel
Preferable skills:
Basic knowledge of cryptocurrencies, blockchain technologies, exchanges and/or payments (highly preferred)
Experience with open source community management
Global contacts in the technology or crypto industry
Basic computer programming knowledge
Multilingual skills
May 11, 2018
Full time
Omise believes that online payment is a necessity to develop a successful business on the internet. We provide our users with the necessary tools to run an online business, accept payments and connect them with millions of potential customers. Our payment solution is simple to setup and works seamlessly across multiple devices. Our mission is empowering people's daily life by providing tools and opportunities that connect payment dots.
OmiseGO , a subsidiary of Omise, is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO opens up possibilities for new types of financial services for anyone, anytime, anywhere.
We are a public Ethereum-based financial technology for use in mainstream digital wallets, that enables real-time, peer-to-peer value exchange and payment services agnostically across jurisdictions and organizational silos, and across both fiat money and decentralized currencies. Designed to enable financial inclusion and disrupt existing institutions, access will be made available to everyone via the OmiseGO network and digital wallet framework.
We are looking for a Head of Communications to become a part of our team for developing, organising and executing strategic communication plans and activities on behalf OmiseGO’s written, digital/interactive and verbal communication and messaging. This role is about reaching out to our current and future stakeholders and raising our profile amongst these groups by creating partnerships, dedicated content and advertising. You must be a skilled community infiltrator; all around brilliant at communication
Ideally you are located in Bangkok, or are able to relocate within Asia. Though we will consider other options for the right candidate.
Our stakeholders include:
Early adopters including developers, software companies, and traditional businesses who want to build on top of our blockchain and wallet SDK platform
Business partners including banks, conglomerates, and merchants who want to understand what we’re building
Our token holder community
Main Responsibilities:
Create OmiseGO and Omise group-wide communications strategy including timeline updates, content marketing, and community outreach.
Lead communications efforts with the development, marketing, and leadership team across OmiseGO and Omise to streamline internal/external messaging.
Lead team of OmiseGO community managers across social media platforms including Reddit, RocketChat, Twitter, Github, etc.
Create and approve content for the website, newsletters, blog updates, etc.
Build and maintain active relationships with relevant industry parties and business partners.
Work with influencers in the crypto community to spread the word about OmiseGO.
Manage our presence at conferences and organise events.
Necessary Skills:
8-10 years of proven PR and content marketing experience
Ability to explain technical concepts, milestones, and roadblocks to a technical and non-technical audience
Deep understanding of FinTech community: this is everything from the key players and companies, to the places traders, hodlers, and developers hang out, to the memes, and emerging trends
Knowledge of digital platforms and tools like Slack, Google Docs, Medium, etc.
Perfect English and immaculate writing ability
Strong interpersonal skills
Willingness to travel
Preferable skills:
Basic knowledge of cryptocurrencies, blockchain technologies, exchanges and/or payments (highly preferred)
Experience with open source community management
Global contacts in the technology or crypto industry
Basic computer programming knowledge
Multilingual skills
Looking for a content specialist, a creative professional and passionate learner who can write about a variety of topics and understands how the major search engines work and what people are searching for when they visit particular websites. Editing and writing company materials will be an important part of your job. Your job is to ensure that the content is relevant enough to create interest for the targeted audience. Applying your knowledge of the user of the product or service and conducting usability studies to help improve the product or service. This position requires knowledge or previous experience in technology, blockchain or cryptocurrencies.
Skills:
This role requires a brand publisher mindset: to create the content our audience is looking for and then to optimize the path to conversion
Collaborate across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objectives
Draft and edit communications copy (e.g. press releases, publications, social media posts)
Assist in maintaining website content.
Producing high-quality documentation that is appropriate for its intended audience
Writing easy-to-understand user interface text, online help and developer guides
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Select appropriate mediums for the message or audience, such as manuals or online videos
Organize and write supporting documents for products
Revise documents as new releases arise
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Standardize content across platforms and media
Help implement communications strategies
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Create operating instructions, how-to manuals, and “frequently asked questions” pages to help support staff, consumers, and other users within the company. After a product is released, work with product liability specialists and customer service managers to improve the end-user experience through product or service changes.
Must be able to understand complex information and communicate the information to people with diverse professional backgrounds.
Update databases and media lists, track media exposure
Editorial calendar and organization workflows must be developed and managed.
Requirements
Self-starter and creative-thinker
Strong attention to detail
Proven working experience in copywriting or technical writing
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Excellent written skills in English
Fluent in another second language
Excellent overall writing skills in a number of different styles/tones
A deep understanding of consumers and what motivates them online
Great research, organizational, and learning skills
Familiarity with keyword placement and other SEO best practices
Some experience with online marketing and lead generation
An understanding of formatting articles on the web
May 11, 2018
Full time
Looking for a content specialist, a creative professional and passionate learner who can write about a variety of topics and understands how the major search engines work and what people are searching for when they visit particular websites. Editing and writing company materials will be an important part of your job. Your job is to ensure that the content is relevant enough to create interest for the targeted audience. Applying your knowledge of the user of the product or service and conducting usability studies to help improve the product or service. This position requires knowledge or previous experience in technology, blockchain or cryptocurrencies.
Skills:
This role requires a brand publisher mindset: to create the content our audience is looking for and then to optimize the path to conversion
Collaborate across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objectives
Draft and edit communications copy (e.g. press releases, publications, social media posts)
Assist in maintaining website content.
Producing high-quality documentation that is appropriate for its intended audience
Writing easy-to-understand user interface text, online help and developer guides
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Select appropriate mediums for the message or audience, such as manuals or online videos
Organize and write supporting documents for products
Revise documents as new releases arise
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Standardize content across platforms and media
Help implement communications strategies
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Create operating instructions, how-to manuals, and “frequently asked questions” pages to help support staff, consumers, and other users within the company. After a product is released, work with product liability specialists and customer service managers to improve the end-user experience through product or service changes.
Must be able to understand complex information and communicate the information to people with diverse professional backgrounds.
Update databases and media lists, track media exposure
Editorial calendar and organization workflows must be developed and managed.
Requirements
Self-starter and creative-thinker
Strong attention to detail
Proven working experience in copywriting or technical writing
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Excellent written skills in English
Fluent in another second language
Excellent overall writing skills in a number of different styles/tones
A deep understanding of consumers and what motivates them online
Great research, organizational, and learning skills
Familiarity with keyword placement and other SEO best practices
Some experience with online marketing and lead generation
An understanding of formatting articles on the web
DevOps Engineer OmiseGO, a subsidiary of Omise, is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO leverages blockchain technology to open up possibilities for new types of financial services for anyone, anytime, anywhere. As a DevOps Engineer, you are a key member of the OmiseGO Wallet SDK team that helps OmiseGO fulfill his mission.
Responsibilities
Implement, scale, and maintain infrastructure on GCP
Collaborate with developers and help deploy various applications: Elixir, Ruby, Golang, Java
Implement tooling for automated deployments of the OmiseGO applications
Ability to respond to emergencies off-work hours
Ideal skills
Google Cloud: Kubernetes, Networking, Security, SQL
Experience with Kubernetes-related utilities (Docker, Helm, etc.)
Scripting language (Ruby, Python, Shell, etc.)
Infrastructure automation (Ansible, Chef, Vagrant, etc.)
Ability to manage infrastructure for open source projects (Jenkins, Phabricator, Sentry, etc.)
Bonus skills
We dont expect you to have all skills above, even if you have just a few please get in touch with us. We give you room for growth and learning, as well we will train you for the latest technologies as long as you are willing to learn.
May 11, 2018
Full time
DevOps Engineer OmiseGO, a subsidiary of Omise, is bringing to market a white-label mobile wallet platform that facilitates payment, loyalty and rewards, remittances and cross-wallet transactions. By enabling money to move in different ways, OmiseGO leverages blockchain technology to open up possibilities for new types of financial services for anyone, anytime, anywhere. As a DevOps Engineer, you are a key member of the OmiseGO Wallet SDK team that helps OmiseGO fulfill his mission.
Responsibilities
Implement, scale, and maintain infrastructure on GCP
Collaborate with developers and help deploy various applications: Elixir, Ruby, Golang, Java
Implement tooling for automated deployments of the OmiseGO applications
Ability to respond to emergencies off-work hours
Ideal skills
Google Cloud: Kubernetes, Networking, Security, SQL
Experience with Kubernetes-related utilities (Docker, Helm, etc.)
Scripting language (Ruby, Python, Shell, etc.)
Infrastructure automation (Ansible, Chef, Vagrant, etc.)
Ability to manage infrastructure for open source projects (Jenkins, Phabricator, Sentry, etc.)
Bonus skills
We dont expect you to have all skills above, even if you have just a few please get in touch with us. We give you room for growth and learning, as well we will train you for the latest technologies as long as you are willing to learn.
We are looking for a creative mind with a passion for design and drive for excellence. You would be working in a team of talented individuals to help develop creative solutions in a fast-paced multicultural environment. Our design team strives to deliver best-in-class experience for our users across all products. You'll get to flex your design muscles while tackling multiple exciting projects.
Responsibilities
1. Help create and maintain the visual and interaction design of our websites and applications following industry best practices
2. Participate in the development process from inspiration, moodboard, sketches, prototype to delivering intuitive and engaging products
3. Design and develop a modern and thoughtful design system with reusable design components
4. Work with our team of managers and engineers implement your design
5. Provide actionable feedbacks for all visual and interaction design while adhering to a high degree of quality
Requirements
1. Highly refined design skills with strong understanding of visual and interaction design principles
2. Experience designing and shipping digital products that work across multiple platforms
3. Skilled in the use of various creative design tools e.g. Sketch, Framer, Adobe CC, Invision etc.
4. Detailed-oriented designer with meticulous attention to detail and great sense of style, layout and typography
5. Great command of English with spoken and written communication skills
Bonus skills
1. Experience with HTML/CSS/Javascript
2. Experience with motion design using Adobe After Effects
3. Experience in UX Design Process
May 11, 2018
Full time
We are looking for a creative mind with a passion for design and drive for excellence. You would be working in a team of talented individuals to help develop creative solutions in a fast-paced multicultural environment. Our design team strives to deliver best-in-class experience for our users across all products. You'll get to flex your design muscles while tackling multiple exciting projects.
Responsibilities
1. Help create and maintain the visual and interaction design of our websites and applications following industry best practices
2. Participate in the development process from inspiration, moodboard, sketches, prototype to delivering intuitive and engaging products
3. Design and develop a modern and thoughtful design system with reusable design components
4. Work with our team of managers and engineers implement your design
5. Provide actionable feedbacks for all visual and interaction design while adhering to a high degree of quality
Requirements
1. Highly refined design skills with strong understanding of visual and interaction design principles
2. Experience designing and shipping digital products that work across multiple platforms
3. Skilled in the use of various creative design tools e.g. Sketch, Framer, Adobe CC, Invision etc.
4. Detailed-oriented designer with meticulous attention to detail and great sense of style, layout and typography
5. Great command of English with spoken and written communication skills
Bonus skills
1. Experience with HTML/CSS/Javascript
2. Experience with motion design using Adobe After Effects
3. Experience in UX Design Process
We are looking for passionate Executive Assistant to assist Chief Technology Officer in tracking all the administration, meeting, and executive management support. If you have the ability to adapt in a fast-paced work environment with strong written and verbal (English) communication, administrative, and organizational skills. You will have a hands-on experience to become exposed to one of the most exciting project in the Fintech industry. At Omise you will get plenty of opportunity to help pave the way in the next wave of digital information and financial inclusion.
Job Responsibilities
Manage and appoint an active calendar, phone calls and emails with insight to understanding what is critical to the business in order to make the appropriate decisions that directly impact the CTO’s time.
Coordinate and arrange complex detailed for CTO’s travel logistics, visa renewal and assigning priorities to multiple competing and important activities quickly and effectively.
Actively inform the CTO for any upcoming commitments and responsibilities, as well as following up appropriately.
Compile the documents and minute internal/external meetings, drive effective follow up, including correspondence and next steps.
Facilitate internal communication (e.g. distribute information and schedule presentations) and other tasks that facilitate the Executive's ability to effectively lead the technological functions.
Respond promptly to managers’ queries and ad hoc or day-to-day tasks as CTO requested.
Qualifications
Bachelor's degree
Excellent English comprehension and communication skills
Agility in providing proactive, exceptional administrative support.
Ability to work quickly and efficiently with attention to detail and accuracy.
Good knowledge and passionate about technology.
May 11, 2018
Full time
We are looking for passionate Executive Assistant to assist Chief Technology Officer in tracking all the administration, meeting, and executive management support. If you have the ability to adapt in a fast-paced work environment with strong written and verbal (English) communication, administrative, and organizational skills. You will have a hands-on experience to become exposed to one of the most exciting project in the Fintech industry. At Omise you will get plenty of opportunity to help pave the way in the next wave of digital information and financial inclusion.
Job Responsibilities
Manage and appoint an active calendar, phone calls and emails with insight to understanding what is critical to the business in order to make the appropriate decisions that directly impact the CTO’s time.
Coordinate and arrange complex detailed for CTO’s travel logistics, visa renewal and assigning priorities to multiple competing and important activities quickly and effectively.
Actively inform the CTO for any upcoming commitments and responsibilities, as well as following up appropriately.
Compile the documents and minute internal/external meetings, drive effective follow up, including correspondence and next steps.
Facilitate internal communication (e.g. distribute information and schedule presentations) and other tasks that facilitate the Executive's ability to effectively lead the technological functions.
Respond promptly to managers’ queries and ad hoc or day-to-day tasks as CTO requested.
Qualifications
Bachelor's degree
Excellent English comprehension and communication skills
Agility in providing proactive, exceptional administrative support.
Ability to work quickly and efficiently with attention to detail and accuracy.
Good knowledge and passionate about technology.
We are looking for a savvy Data Engineer to join Machine Learning team in our Engineering department. This position will be responsible for building a scalable data architecture to support real time stream processing. The ideal candidate is a coder with a good experienced in using a real time aggregation framework such as Flink, Spark or Storm). The Data Engineer will support our software developers, database architects, data analysts and data scientists by ensuring that optimal data delivery architecture is consistent throughout ongoing projects. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.
Responsibilities
Create and maintain stream and batch processing data pipeline
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources into SQL based database on a cloud service (AWS or Google Cloud).
Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
Work with machine learning engineer / data scientist to create machine learning service infrastructure.
Required Skills
Knowledge of stream processing framework (Flink / Spark / Storm)
Experience in developing batch processing pipeline (MapReduce / Spark)
Competence in Scala and Python.
A successful history of manipulating, processing and extracting value from large disconnected datasets.
Strong project management and organizational skills.
Experience supporting and working with cross-functional teams in a dynamic environment.
We are looking for a candidate with 3+ years of experience in a Data Engineer role, with bachelor’s degree or higher in a relevant technical field.
Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
Experience with cloud services: AWS or Google Cloud
May 11, 2018
Full time
We are looking for a savvy Data Engineer to join Machine Learning team in our Engineering department. This position will be responsible for building a scalable data architecture to support real time stream processing. The ideal candidate is a coder with a good experienced in using a real time aggregation framework such as Flink, Spark or Storm). The Data Engineer will support our software developers, database architects, data analysts and data scientists by ensuring that optimal data delivery architecture is consistent throughout ongoing projects. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.
Responsibilities
Create and maintain stream and batch processing data pipeline
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources into SQL based database on a cloud service (AWS or Google Cloud).
Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
Work with machine learning engineer / data scientist to create machine learning service infrastructure.
Required Skills
Knowledge of stream processing framework (Flink / Spark / Storm)
Experience in developing batch processing pipeline (MapReduce / Spark)
Competence in Scala and Python.
A successful history of manipulating, processing and extracting value from large disconnected datasets.
Strong project management and organizational skills.
Experience supporting and working with cross-functional teams in a dynamic environment.
We are looking for a candidate with 3+ years of experience in a Data Engineer role, with bachelor’s degree or higher in a relevant technical field.
Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
Experience with cloud services: AWS or Google Cloud
The Investment Writer will be responsible for creating a wide range of effective, compelling content across all mediums (digital, print and video) that supports business goals across intermediary, retail and institutional channels. As part of the Content team, the individual will work closely with the rest of the team and other project stakeholders to help craft an effective content and communication strategy. The writer is primarily responsible for gathering, conceiving and producing insights. This is an opportunity for an outstanding candidate who has a strong interest in business and investment.
Responsibilities
Help drive the content strategy and create content to support the business and marketing priorities
Interact with Director of Research & Strategy and other investment professionals, to extract insight and communicate it clearly
Create web content and develop content for video, social media and PR opportunities
Contribute to developing content for fund launches and marketing campaigns
Qualifications
Superb writing and editing abilities, and excellent interviewing skills
Excellent communication and relationship building skills
A self-starter with loads of creativity, team spirit, versatility and persistence
Strong interest in business and investment
Demonstrate ability to capture complex ideas and write clear, concise and engaging narrative and story-telling across different media including print, digital and video
Excellent organizational and representational skills
Excellent command of English language in reading, writing, speaking and listening
Should be able to work independently or as part of a team
Proficiency in Microsoft Word, Excel and Powerpoint
May 01, 2018
Full time
The Investment Writer will be responsible for creating a wide range of effective, compelling content across all mediums (digital, print and video) that supports business goals across intermediary, retail and institutional channels. As part of the Content team, the individual will work closely with the rest of the team and other project stakeholders to help craft an effective content and communication strategy. The writer is primarily responsible for gathering, conceiving and producing insights. This is an opportunity for an outstanding candidate who has a strong interest in business and investment.
Responsibilities
Help drive the content strategy and create content to support the business and marketing priorities
Interact with Director of Research & Strategy and other investment professionals, to extract insight and communicate it clearly
Create web content and develop content for video, social media and PR opportunities
Contribute to developing content for fund launches and marketing campaigns
Qualifications
Superb writing and editing abilities, and excellent interviewing skills
Excellent communication and relationship building skills
A self-starter with loads of creativity, team spirit, versatility and persistence
Strong interest in business and investment
Demonstrate ability to capture complex ideas and write clear, concise and engaging narrative and story-telling across different media including print, digital and video
Excellent organizational and representational skills
Excellent command of English language in reading, writing, speaking and listening
Should be able to work independently or as part of a team
Proficiency in Microsoft Word, Excel and Powerpoint