21 jobs found in cambridge

Reporting to Kensho's President & COO, and working closely with the S&P Global Integration Manager, the Kensho Integration Manager will drive all program activities related to the integration of Kensho and S&P Global - ensuring the success of the largest Artificial Intelligence acquisition in history. This is a highly visible, critical role, requiring the ability to translate strategic priorities of a Fortune 500 leader in a lean, startup environment, balancing the needs and capabilities of all parties. The ideal candidate will bring a consultative background, ideally from a top consulting firm or similar environment. Experience managing technical delivery at the enterprise level, especially in FinTech is highly valued. What You’ll Do: Build and maintain workplans across key functions (LOBs, HR, IT, Finance etc) and coordinate activities with the (lean) teams on the Kensho side As tactical integration winds down, become the relationship manager for 1-2 S&P Divisions, understanding their business, building trusted networks, identifying areas where Kensho can help improve or transform the businesses using cutting-edge machine learning, artificial intelligence and data science Prioritize and project manage Kensho engineering resources to deliver solutions and coordinate implementation.  What We Look For: Bachelors / graduate degree in an analytical discipline from a top school Consulting background as an engagement manager at a top firm (or equivalent experience). Program office and post-merger integration experience helpful. Institutional financial services knowledge (buy or sell-side) very helpful Strong people and communication skills, low ego, pragmatism, curiosity, detail-orientation a must

As a Site Reliability Engineer (SRE) at Kensho, you are a thoughtful, collaborative, and dynamic technologist who loves building the infrastructure that helps others do their jobs more effectively and efficiently. You think deeply about the implications, relationships, edge cases, and failure modes, and you are passionate about correctness, uptime, stability, and writing the next thing, so you aren't spending time maintaining older projects.   Are you a prolific, intellectually curious technologist who appreciates code, reliability, and beauty? We are on a mission to clarify complex data through scientific, statistical, analytical, computational, and inspired study. By transforming the data, we are able to bring transparency to some of the most important issues on the planet. You will be joining a team of veterans from Google, Twitter, and Facebook, as well as academia. What You'll Do: Run Kensho’s production services that support the world’s top banks Monitor, maintain and help scale Kensho’s web based financial applications Design and build advanced automated operational and deployment frameworks alongside tooling and infrastructure to help engineering teams measure and increase their velocity Use automated frameworks for unit, integration, end-to-end, smoke, dirt, and other testing approaches to detect issues early Cultivate full-team participation in high quality, thoughtful software Periodic “pager-duty” is required What We Look For: Experience running production services in a modern, containerized cloud environment Expertise in automated and scalable testing, automation, and continuous integration frameworks and best practices Desire to build a strong, operationally minded engineering culture Practical understanding of algorithms, data structures, and design patterns Effective coding, documentation, and communication habits Thoughtful and collaborative code reviewer and teammate 3+ years of experience How to Really Get Our Attention: Major technical contributor at a top 10 software company Your open source projects show innovation and initiative Hedge fund or major financial institution trading experience Research, publications, and patents Technologies We Like: Postgres, Kubernetes, HAProxy, Jenkins, Git, Docker, Cypress, Prometheus, Kibana, Elasticsearch, Grafana Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

As an Internal Tools and Testing Engineer at Kensho, you are a thoughtful, collaborative, and dynamic technologist who loves building the tools and infrastructure that helps others do their jobs more effectively and efficiently. You think deeply about the implications, relationships, edge cases, and failure modes, and you are passionate about correctness, uptime, stability, and writing the next thing, so you aren't spending time maintaining older projects.   Are you a prolific, intellectually curious technologist who appreciates code, reliability, and beauty? We are on a mission to clarify complex data through scientific, statistical, analytical, computational, and inspired study. By transforming the data, we are able to bring transparency to some of the most important issues on the planet. You will be joining a team of veterans from Google, Twitter, and Facebook, as well as academia. What You'll Do: Design and build tooling and infrastructure to help engineering teams measure and increase their velocity Help build automated frameworks for unit, integration, end-to-end, smoke, dirt, and other testing approaches Collect quality metrics across diverse and complex technical ecosystem Keep us nimble, confident, and able to act decisively by following best practices in code health, testing, and maintainability Collaborate with and influence others to improve the overall design Cultivate full team participation in high quality, thoughtful software Dig into data, client, and product use cases and think deeply Configure build and deploys for web based financial applications What We Look For: At least one core expertise, such as python, javascript, or (actually big) data Practical understanding of algorithms, data structures, and design patterns Effective coding, documentation, and communication habits Expertise in automated and scalable testing Experience with continuous integration framework How to Really Get Our Attention: Major technical contributor at top software companies Open source projects, research, publications and patents showing innovation and initiative Hedge fund or major financial institution trading experience Financial expertise with strong math and stats Technologies We Like: Ubuntu linux or similar Development and debugging tools we use - Git, Jenkins, Sentry, Selenium, Cypress, Kibana, Mocha, Ava Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

As a Front-End Engineer at Kensho, you are a thoughtful, collaborative, and dynamic technologist who loves building applications for a diverse, complex, and messy world. Do you think deeply about workflow, intuitiveness, and performance both within the current UI and across the application? Are you passionate about presenting meaningful data and analysis in an elegant manner, always mindful of testing, component reuse, and code health? If so, we would love to hear from you.   We are on a mission to clarify complex data through scientific, statistical, and inspired study. We take pride in our tight-knit, highly-talented community that provides our employees with an environment to bring transparency to the biggest challenges in data. What You'll Do: Build a robust application platform for analytics, data visualization, and exploration Contribute to internal projects including a UI component library, a library for higher-order components, an automatic documentation generator, and multiple charting abstractions Interface with a diverse financial user base, asset classes, and workflows Utilize local caching and generic APIs for a responsive and enjoyable UI Allow users to explore data sets both extremely large and very targeted Dig into data analysis and think deeply about statistics, application workflows, and their meanings What We Look For: At least one core expertise, such as React, performance optimization, frontend infrastructure, system design, or data visualization Strong understanding of algorithms and data structures Attention to detail and thoroughness, including documentation and testing Desire to build a strong, collaborative engineering culture as a code reviewer, mentor, and teammate How to Really Get Our Attention: Major technical contributor at a top software company Open-source project contributions showing thoughtfulness and initiative 2+ years of experience with front end technologies Relevant research or publications Technologies We Like: JavaScript (ESNext), React, D3.js Development and debugging tools like Git, Sentry, Cypress, Mocha, and Ava Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

As a Back End Engineer at Kensho, you are a thoughtful, collaborative, and dynamic technologist who loves working on a variety of systems ranging from wrangling data to developing web applications. You think deeply about the implications, relationships, edge cases, and failure modes, and you are passionate about correctness, uptime, stability, and writing the next thing so you aren't spending time maintaining older projects.   Are you a prolific, intellectually curious technologist who appreciates code, math, and beauty? We are on a mission to clarify complex data through scientific, statistical, analytical, computational, and inspired study. By transforming the data, we are able to bring transparency to some of the most important issues on the planet. You will be joining a team of veterans from Google, Twitter, and Facebook, as well as academia. What You'll Do: Build a robust data platform for analytics and machine learning with a focus on scalability and test-driven reusable code Dig into data and think deeply. Analyze, transform, structure, and crunch financial data that is growing in size, diversity, and complexity, detecting anomalies and handling variations Design interfaces, APIs, and services that address immediate needs Quickly create an end-to-end and transform iteratively What We Look For: At least one core expertise, such as Python, distributed computing, statistical/financial analysis, or (actually big) data Desire to work on diverse sets of financial and related data Practical understanding of algorithms, data structures, and design patterns Effective coding, documentation, and communication habits Thoughtful and collaborative code-reviewing and teamwork 2+ years of experience How to Really Get Our Attention: Major technical contributor at a top software company Open source projects, research, publications, and patents that show innovation and initiative Technologies We Like: Python – specifically Pandas, Numpy, scikit-learn, django, flask and celery Infrastructures such as kubernetes, nginx, redis, and RabbitMQ Data stores like PostgreSQL and various NoSQL alternatives Ubuntu linux or similar Development and debugging tools like Git, Jenkins, Sentry, Kibana Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

As a Principal Security Engineer at Kensho, you are a thoughtful, collaborative, and dynamic technologist who loves ensuring security across a number of systems and web applications. You think deeply about the implications, relationships, edge cases, and failure modes, and you are passionate about correctness, security, and writing the next thing, so you aren't spending time maintaining older projects.   Are you a prolific, intellectually curious technologist who appreciates code, math, and security? We are on a mission to clarify complex data through scientific, statistical, analytical, computational, and inspired study. By transforming the data, we are able to bring transparency to some of the most important issues on the planet. You will be joining a team of veterans from Google, Twitter, and Facebook, as well as academia. What You'll Do: Evaluate and strengthen Kensho’s security systems and processes across all products and teams by building a scalable process to ensure the security feedback loop is strong Write, monitor, and triage security tests and test infrastructure Directly interface with customer infosec teams, lawyers, external security researchers as well as internal partners to ensure that Kensho maintains a best-in-class security envelope Cultivate full team participation in high quality, thoughtful, secure software What We Look For: Deep experience securing modern web applications and distributed data infrastructure in a cross-team setting Willingness to find and fix vulnerabilities in both our own software and 3rd party dependencies Experience with penetration testing and industry-standard cryptography Expertise in automated and scalable testing, automation, and continuous integration frameworks Desire to build a strong, operationally-minded engineering culture through effective and thoughtful coding, documentation, and collaborative approach as a code reviewer and teammate How to Really Get Our Attention: Security engineer experience at a top 10 software company Participation and awards at security capture-the-flag competitions Open source project contributions showing innovation and initiative Hedge fund or major financial institution trading experience Relevant research, publications, and patents Technologies We Like: Python, Linux, Docker, Kubernetes, Calico, Git, Jenkins, Sentry, Cypress Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

Be at the center of Kensho’s pipeline for integrating world events and financial data. Our tools enable Kensho’s analysts to view and curate high-volume data in an effort to make sense of the world. As a member of our diverse full-stack team, you will contribute to every stage of the software engineering process, from product design to infrastructure, on one of the most essential suites of tools at Kensho. What We Like About This Role: Small, tightly-knit team Very fast iteration loop (our primary users are Kensho analysts who sit twenty feet away) Plenty of challenging, engaging problems across the stack pertaining to: --- Scalability and Performance --- Data Visualization and Usability --- Data Consistency What You'll Do: You will build, improve, and scale one of the most used services at Kensho You will write robust, test-driven code You will join in user-driven design and architecture discussions (not just human users, and not just visual design) You will identify and integrate use cases into new and existing tools What We Look For: You have experience with web application back-ends and RESTful APIs You demonstrate a strong understanding of algorithms and data structures You can communicate thoroughly and effectively with stakeholders You exhibit excitement and readiness  to work in a collaborative environment You seek the opportunity to accept and give constructive criticism and to brainstorm with fellow team members How to Really Get Our Attention: You have contributions to workflow management or similar tools You have 2+ years developing web applications You have experience with ReactJS or similar front-end frameworks You have experience with both relational and graph databases Technologies We Love: django, ReactJS, python3, postgres, graphql, celery, rabbitmq Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Weekly provided lunch Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

A Graph Infrastructure Engineer at Kensho is passionate about applying cutting-edge database and distributed systems ideas to solve real-world data problems. As an engineer on the team, you will contribute to expanding the capabilities of the Kensho Knowledge Graph – a large graph database that captures the complex situations and relationships present in the world, and answers complex graph queries in milliseconds. We firmly believe in giving back to the community, so you will also contribute to the open-source projects that our projects rely on.   Projects worked on by our Graph Infrastructure Engineers: - Open-source, optimizing GraphQL-to-database-queries compiler ( blog post ) - Topological query scheduler for the OrientDB open-source graph database ( pull request ) - Fault-tolerant distributed worker system that syncs data in the graph with our many data sources   Kensho is on a mission to clarify complex data through scientific, statistical, analytical, computational and inspired study. By transforming the data, we are able to bring transparency to some of the most important issues on the planet. You will be joining a lean, tight-knit startup working with a team of veterans from Google, Twitter, and Facebook, as well as academia. What You’ll Do: Build out a large-scale graph database with a rich ontology Contribute to our open-source optimizing GraphQL compiler Implement and apply static analysis for early detection of bugs and security issues Design flexible caching, load-balancing and query execution infrastructure with an eye toward scalability and performance What We Look For: At least one core expertise, such as experience working with distributed systems, databases or compilers Strong understanding of algorithms and data structures Attention to detail and thoroughness, including documentation and testing Desire to build a strong, collaborative engineering culture as a code reviewer, mentor and teammate How to Really Get Our Attention: Major contributor on the backend or infrastructure teams of a top company Open-source project contributions showing innovation and initiative 2+ years of experience with large-scale computer systems or graph databases Participation and awards at math or programming olympiads (e.g. IMO or IOI) Relevant research or publications Technologies We Like: Python, GraphQL, PostgreSQL, Redis, OrientDB, gRPC, Prometheus Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

At Kensho, we strive to hire Graph Data Engineers who are passionate about organizing all kinds of messy data. The finance industry demands data certainty, so correct and timely data are the backbone of Kensho.   Are you excited by the chance to wrangle data and tackle problems from ontology design to information retrieval? Do you feel confident working to join data from multiple sources into one source of truth? Are you driven, precise, detail-oriented, and zealous about getting your hands dirty with data? If so, we look forward to helping you excel here at Kensho. We take pride in our team-based, tightly-knit startup community that provides our employees with an environment to bring transparency to the biggest challenges in data. What You'll Do: Build pipelines to keep the Kensho knowledge graph synchronized with dozens of external data sources Integrate knowledge extraction and data aggregation tools with Kensho’s natural language processing tooling Craft logical and abstract representations of world events Work with our analysts to ensure the graph has provably correct and complete data Find new data sources and reduce the latency of information entering the graph, widening both the breadth and depth of the information we capture What We Look For: A love for all things data Strong software engineering credentials, as well as a good handle on data structures and algorithms Excellent coding, documentation and communication habits A deep understanding of regular expressions Experience with either relational or non-relational databases Experience aggregating publicly-available sources of information How to Really Get Our Attention: You are a major contributor at a top company with big data Your open source project contributions, research, publications, and patents demonstrate innovation and initiative You have 2+ years of experience with large, unstructured datasets, graph databases, and data acquisition You participated in and received awards at Hackathons and/or other competitions Technologies We Like: Python and specifically Pandas, Numpy, scikit-learn, and celery Infrastructure such as kubernetes, nginx, redis, and RabbitMQ Data stores like PostgreSQL and other NoSQL alternatives Ubuntu linux or similar Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

We are looking for a talented and creative individual to join our team of Machine Learning Engineers. As a ML Engineer at Kensho, you will tackle a wide range of problems from timeseries prediction to natural language processing and are passionate about building machine learning systems on real world data. Do you have extensive experience applying a range of ML models to a diverse set of problems? Do you enjoy moving beyond the theoretic confines of academia to apply your tradecraft in the real world? Does producing data-driven products that will empower decision makers at all levels of the global banking industry and beyond excite you? If so, we want to hear from you.   We take pride in our team-based, tightly-knit startup community that provides our employees with an environment to bring transparency to the biggest challenges in data. What You’ll Do: Conduct original research on large proprietary and open source data sets Identify, research, prototype, and build predictive products Build cutting-edge models for understanding vast amounts of textual data Write production-ready code Write tests to ensure the robustness and reliability of your productionized models What We Look For: At least one core programming expertise, such as python (NumPy, SciPy, Pandas), MATLAB, or R Experience with advanced machine learning methods Strong statistical knowledge, intuition, and experience applying machine learning models to real data Stellar ability to communicate even the most complicated methods and results to a broad, often non-technical audience Effective coding, documentation, and communication habits Ability and credibility to direct a team Several of the following terms should hold deep meaning for you: lookahead bias, bagging, boosting, stacking, information retrieval, entity recognition, bootstrapping, LSTM, Glorot initialization, Kullback-Leibler divergence, GLOVE, SMAPE, HMM, MAP, exponential family, VC dimension, EM, L1, TD(Lambda) How to Really Get Our Attention: 3+ years of experience being a major machine learning contributor at a top company, hedge fund, or university Your github/kaggle profile showing a project or problems you’ve tackled Technologies We Like: Python and specifically Numpy, SciPy, Pandas, scikit-learn Neural network packages like TensorFlow and Torch ML packages like LightGBM and XGBoost   Perks: Medical, Dental, and Vision insurance with 100% premium covered Unlimited vacation days Paid Parental Leave 401(k) plan with employer match Free snacks and drinks Dog-friendly office Cardio machines and weights in the office Hubway (bike sharing program) membership

About us   RedCloud Technology is a pioneer bringing E-Payments & Mobile Wallet solutions to parts of the world that are not serviced by traditional banks. We concentrate on providing safe, secure payment systems to regions where this does not exist. RedCloud has reinvented financial services by creating a mobile banking platform that provides fast and easy deployment to enable customers of all sizes to deliver services to anyone, anytime, anywhere.   We have big investment and big plans. Come and join us on this amazing journey!   The job of Pre-Sales Manager     As a Pre-Sales Manager, you will join the global team in charge of the product strategy. This extends from increasing the profitability of existing products to developing new products and opportunities.   You must possess a unique blend of business and technical savvy; A big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market.   You will communicate with all areas of the company worldwide, but work closely with the Sales team in the MENA region providing Product and Pre-Sales support including opportunity assessment and qualification, developing customer response strategy, proposal development, review and feedback process, competitive positioning, pricing / Commercial decisions, plus working with the engineering team to define and build new product requirements. You will work with marketing communications to define the go-to-market strategy, helping them understand product positioning, key benefits, and target customer.   Key tasks for the Product Manager  Managing the entire product development cycle, from the business opportunity to the definition of the product specification with engineering team Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers Driving a solution set across development teams (primarily Development / Engineering, and Marketing Communications) through market requirements, product contract, and positioning Define and implement a structured way of handling opportunities - first client meeting / solution pitch / RFP response / RFI response / presentation etc Anchoring client visits - from the stage of planning, identifying key participants, story board for the meeting, reviewing content, planning demos / team discussions and front ending the discussion Assist Sales in the pitch and positioning Conduct primary and secondary research; Generate and qualify market analytics / research Generate Collaterals, Case Studies, White Papers, etc.   Requirements for the Product Manager Extensive experience of technical product management, focussing on software solutions Experience in providing Payment related products to the Banking or Financial Services sector. Including but not limited to Payments, Mobile Banking, Digital Wallet, Banking services (Lending, saving, insurance, etc.)    Working location: Egypt, Dubai, Casablanca, Istanbul, … must be within easy reach of a major transportation hub as there will be extensive travel across the MENA region.   Benefits Working with a fintech pioneer you will play a big part in the growth and success of a company providing revolutionary solutions to the world. You will receive a base salary plus an amazing commission package.

About us   RedCloud Technology is a pioneer bringing E-Payments & Mobile Wallet solutions to parts of the world that are not serviced by traditional banks. We concentrate on providing safe, secure payment systems to regions where this does not exist. RedCloud has reinvented financial services by creating a mobile banking platform that provides fast and easy deployment to enable customers of all sizes to deliver services to anyone, anytime, anywhere. We have big investment and big plans. Come and join us on this amazing journey!   The job of  Software Engineer, backend (C#.net)   We are looking for a motivated C#.net Developer who has experience of writing high quality code in a complex software environment, but keen to learn and grow further. In order to scale the development team, RedCloud Technologies is hiring Software Engineer's for their London office. We are looking for highly motivated people who thrive in an exciting and ever changing start-up environment, who are passionate about their work and producing solutions that can change the world for good. The candidate will have the opportunity to grow personally and acquire experience of critical, high throughput platforms.   Key tasks for the  Software Engineer, backend (C#.net)   Sharing ideas for system improvements and changes Producing detailed specifications, hands-on coding and testing in C#. Working closely with all development, product and service delivery teams Working along Agile (Scrum, XP) methodologies Platform integration with external customer systems  Reviewing & maintaining the current platform   Requirements   Experience working with large-scale, complex applications Commercial experience working with C# (.NET 3.5 or later), MS SQL Server, Unit testing / test frameworks A passion for writing clean and testable code   Preferred (non-essential) knowledge   An understanding of ecommerce, banking, financial or mobile money software would be an advantage Experience with any of the following would be a bonus: LINQ, XML, XSLT, multi-threading, concurrency, C# 5.0 Async, Mobile apps development, WPF, WCF, ASP MVC, system performance and security.   Benefits   Working with a fintech pioneer you will receive excellent remuneration and the opportunity to join an international company who are growing massively and encourage ambition and creativity.

Opportunity Overview MineralTree helps some of the coolest and fastest growing companies in the US scale their businesses without having to dedicate more time or people to the accounts payable (AP) process. Companies like Mashable, Rover.com, Ipsy and Opendoor count on MineralTree to automate the most tedious and time-consuming parts of AP. As a key member of a close-knit sales team, you will receive ongoing training, coaching and mentorship that provides a foundation for your technology sales career. You’re the initial point of contact working with prospects to determine if our solution is a good fit. You’ll focus on scheduling high quality meetings and will have all the tools needed to find, contact and convince prospects how MineralTree benefits their business.   We are a close-knit organization – everyone is working towards a common goal where all contributions matter. With passion, teamwork and a good dose of humor, we drive towards challenging goals. We pride ourselves on our collaborative nature and always put the team above the individual. We’re looking for high-energy individuals who are ready to learn and take ownership of their career growth. This is an opportunity to join an early-stage company led by an experienced management team with a track record of building successful companies. Located right down the street from the Alewife MBTA station in Cambridge, the office is easily accessible from both Route 2 and the MBTA Red Line. Responsibilities Operate as the lead Point of Contact for any and all matters specific to your prospects until they are handed off to the assigned Account Executive. Call on new prospects with high frequency and urgency to obtain regular, repeatable, predictable flow of leads for the Account Executives Help qualify warm partner prospect leads via online databases and outbound calling Educate prospective partners on the benefits of our solution & partner program in order to persuade them to take the next step in the process Help from time-to-time with first-touch demand generation activities (digital marketing, tradeshows, etc) Qualify prospects to a few basic criteria before handing off to AE’s Provide clear, concise and consistent follow up via e-mail Proactively provide a thorough understanding of the company’s products, plans and services Contribute to targeted marketing plans and other marketing campaigns Provide constant feedback to marketing and sales managers on the effectiveness of different messages and campaigns (reports), as well as occasional feedback on our product Provide regular forecast on key activities & results obtained. Ensure forecast and pipeline accuracy Escalate critical deals in territory in a proactive and professional manner Utilize supplied salesforce automation (Salesforce.com, plug-ins, dialer technology, etc) in accordance with direction from sales management Qualifications: Bachelor’s degree strongly preferred, or equivalent work experience Prior business development experience preferred Strong telephone and prospecting (cold-calling) skills Understanding of SaaS/B2B high tech industry a plus Excellent verbal and written communication skills Willing to work in a fast-paced, dynamic environment Goal-oriented, highly confident, self-motivated Able to learn & utilize SalesForce.com, plug-in’s to SF, and dialer technology Excellent organizational skills Adaptable to new challenges Work cross-functionally during sales cycle to ensure successful transfer of qualified leads to AE’s As a MineralTree employee, you’ll enjoy a competitive salary commensurate with the position, benefits for your peace of mind such as a BCBS sponsored medical & dental insurance and life & disability insurance. Start saving for retirement using our 401k plan through ING/Voya. We motivate you to be a continuous learner and believe in making investments in you by providing tuition reimbursement. Talented people tend to hang together and we want you to shout it from the rooftops about how great it is to work at MineralTree so we give you the opportunity to earn significant employee referral bonuses. While we work hard, we also know you need to recharge your batteries, so we provide unlimited (yes unlimited) vacation time.

Opportunity Overview With a growing client list of business clients in the middle market and we’re looking to add an inside sales Account Executive to our organization to handle the demand. If you are passionate about working in sales and driving customer success, you should give us a call. You will be responsible for managing an assigned list of business contacts, responding to their demand, and calling on them directly to generate more demand. The goal is to sell the MineralTree solution to business customers and guarantee that our customers are delighted by the product and customer experience. Our corporate culture is one in which intelligent, energetic, driven, and vibrant individuals thrive.  This position is based in our Cambridge, MA offices.  Remote or home-based candidates will NOT be considered. Responsibilities Operate as the lead Point of Contact for any matters specific to your prospects & customers Once orders are received, the account is ported over to the On-boarding and Implementation team Follow up with leads in a timely & professional manner Work the phones with structured cold calling into named prospect accounts Help qualify warm sales leads via online databases and outbound calling Educate prospects on the benefits of our solutions in order to persuade them to take the next step in the sales process Help from time-to-time with first-touch demand generation activities (digital marketing, tradeshows, etc) Clear, concise and consistent follow up via e-mail Proactively provide a thorough understanding of the company’s products, plans and services Increase sales pipeline through lead generation efforts Contribute to targeted marketing plans and other marketing campaigns Provide constant feedback to marketing and sales managers on the effectiveness of different messages and campaigns (reports) Utilize sales force automation in accordance with company policies (Salesforce.com, add-on’s, and dialer technology) Create a superior prospect experience that sets the stage for future sales.  Navigate to key decision-makers, identify needs, generate interest, qualify and close on appointments Qualifications: 4+ years of sales inside sales experience, telesales experience, other relevant experience Track record of quota attainment Background in selling SaaS is a plus. Background in ERP solutions a BIG plus Demonstrated ability to learn MineralTree’s software solution, & communicate, present, demo, and influence credibly Must reside within the greater Boston area (daily commute to Cambridge) – this is not a telecommute-capable role Experience in delivering client-focused solutions based on customer needs Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills BA/BS degree or equivalent As a MineralTree employee, you’ll enjoy a competitive salary commensurate with the position, benefits for your peace of mind such as a BCBS sponsored medical & dental insurance and life & disability insurance. Start saving for retirement using our 401k plan through ING/Voya. We motivate you to be a continuous learner and believe in making investments in you by providing tuition reimbursement. Talented people tend to hang together and we want you to shout it from the rooftops about how great it is to work at MineralTree so we give you the opportunity to earn significant employee referral bonuses. While we work hard, we also know you need to recharge your batteries, so we provide unlimited (yes unlimited) vacation time.

Opportunity Overview MineralTree helps some of the coolest and fastest growing companies in the US scale their businesses without having to dedicate more time or people to the accounts payable (AP) process. Companies like Mashable, Rover.com, Ipsy, Opendoor and Jamba Juice count on MineralTree to automate the most tedious and time-consuming parts of AP. We are a close-knit organization – everyone is working towards a common goal where all contributions matter. With passion, teamwork and a good dose of humor, we drive towards challenging goals. We pride ourselves on our collaborative nature and always put the team above the individual.. This is an opportunity to join a well-positioned FinTech company led by an experienced management team with a track record of building successful companies. We’re looking for a Content Marketing Manager to join our growing marketing team. The ideal candidate is a creative thinker, loves to strategize about messaging and is energized by putting compelling ideas into words. Your work is directly tied to revenue, offering you the opportunity to have a significant impact. You will be a self-starter who can easily shift between thought leadership content to product or customer marketing content. Your work will be key to increasing brand awareness, positioning our product, supporting customer engagement and ultimately driving revenue. This position is based in our Cambridge, MA offices.  Remote or home-based candidates will NOT be considered. Responsibilities Own the content strategy and execution across all marketing functions for our multiple personas Maintain MineralTree’s editorial calendar that is aligned with the overall marketing strategy Manage and create content to increase the company’s brand awareness Create engaging content to be used at different stages of our buyer’s journey Create content to be used at various stages of our customer’s journey Partner with Product to create impactful product marketing content Manage MineralTree’s content and presence on social channels Constantly seek opportunities to improve brand reach, positioning and results tied to engagement campaigns Develop strong relationships with internal teams and external partners Develop creative briefs that enable our designers to accurately and succinctly capture the purpose, audience, message, and feel of new creative Build and manage a network (as needed) of external freelancers to develop content Manage updates to existing marketing collateral and website content throughout the year Execute strategies for repurposing and refreshing content across communication channels Qualifications: Minimum of 3-5 years’ marketing/communications experience You are highly efficient and love creating all types of content Ability to shift communication style to target a variety of stakeholders Passion for thinking up new ways to reach and engage your audience High attention to detail, especially in copyediting Demonstrated ability to manage projects involving multiple departments and stakeholders Ability to take data and turn it into compelling content Experience with Marketo, Salesforce and WordPress a huge plus As a MineralTree employee, you’ll enjoy a competitive salary commensurate with the position, benefits for your peace of mind such as a BCBS sponsored medical & dental insurance and life & disability insurance. Start saving for retirement using our 401k plan through ING/Voya. We motivate you to be a continuous learner and believe in making investments in you by providing tuition reimbursement. Talented people tend to hang together and we want you to shout it from the rooftops about how great it is to work at MineralTree so we give you the opportunity to earn significant employee referral bonuses. While we work hard, we also know you need to recharge your batteries, so we provide unlimited (yes unlimited) vacation time.

Are you passionate about providing amazing customer service? Do you love meeting and greeting customers and making their day? Would you like to be the face of the British Banking Revolution? Then come and join Metro Bank! We are looking for amazing new colleagues in our Cambridge & Peterborough Stores, if you are able to commute to one or more of these Stores, then read on. At Metro Bank we are looking for Customer Service Representatives who display outstanding qualities of providing genuinely professional and amazing customer service. Our store colleagues focus on the customer all the time, every time because they care about our customers, and we get rid of any stupid bank rules that get in the way of them doing that. That is why we offer instant account opening with a debit card, PIN and cheque book issued on the spot. How amazing is that? So what will you be doing…..? • Greeting and welcoming customers  • Finding solutions for customers and advising them on our services • Opening accounts for our customers and providing loan and credit card facilities • Helping customers with our amazing Magic Money Machines and Safe Deposit boxes • Participating in our store events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone) You need to be this kind of person….   • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment   And whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things...   • Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking, but you do need experience of dealing with complex customer service queries • We are looking for colleagues who want to revolutionise banking by turning customers into FANS!  • You'll also need to be able to balance building relationships with your customers with attention to detail - we are a bank after all!  • Able to deliver excellent customer experience in a very fast paced environment (our Stores are often very busy!) • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open

Are you passionate about providing amazing customer service? Do you love meeting and greeting customers and making their day? Would you like to be the face of the British Banking Revolution? Then come and join Metro Bank!   At Metro Bank we are looking for Cashiers who display outstanding qualities of providing genuinely professional and amazing customer service. Our store colleagues focus on the customer all the time, every time because they care about our customers, and we get rid any stupid bank rules that get in the way of them doing that. That is why we offer instant account opening with a debit card, PIN and cheque book issued on the spot. How amazing is that?   So what will you be doing?...   • Greeting and welcoming customers  • Working on the counter line and handling cash and cheques • Helping customers with our amazing Magic Money Machines • Finding solutions for customers and advising them on our services • Participating in our store events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone)   You need to be this kind of person….   • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment   And whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things...   • Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking, but you must have experience of delivering outstanding customer service  • We are looking for colleagues who want to revolutionise banking by turning customers into FANS!  • You'll also need to be able to balance building relationships with your customers with attention to detail - we are a bank after all!  • Able to deliver an excellent customer experience in a very fast paced environment (our Stores are often very busy!) • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open

As a member of our Technical Support team, you will be an important representative and ambassador of the company brand, by providing exceptional levels of support, expert guidance and service.  You will be serving both our merchant customer base as well as internal departments.   Key Roles and Responsibilities   Be a primary contact point for customer requests for support, questions, guidance and service issues.   You will be the client champion, by being accountable for ensuring all assigned service matters are addressed and resolved efficiently and professionally.    Perform problem determination with the customer as well as conduct investigations for both basic and complex technical issues.  (including non-technical inquiries as needed)   Troubleshoot and resolve technical issues related to Optimal Payments’ applications and systems.    Provide direct assistance and expertise to clients, partners and internal teams as part of system integration projects for the entire suite of the Optimal Payments offering. (Integrating our solutions to customer platforms)   You will participate in User Acceptance Testing (UAT) for any development initiatives.   Provide industry leading ownership of all issues reported internally and externally. Follow-up closely on all issues that have been escalated in order to ensure efficient resolution of technical problems.   Ensure prompt communication with clients on the status of their requests for support.   Coordinate efforts and collaborate with various internal departments (QA, Development, Technical Operations, etc.) to resolve customers’ issues and requests as required.   Follow-up closely on all issues that have been escalated in order to ensure efficient resolution.   Maintain ownership of assigned client issues to completion and customer satisfaction. (full ownership to completion)   Direct involvement with the department Continued Improvement Program, by providing recommendations that will improve services to customers as well as improve efficiencies in technical support. (Through Trend analysis, Customer experience, internal experience).   Be a source of expertise to clients by providing guidance on how to best use our technology that ensures the best experience and results for our merchants   Provide product knowledge expertise to our sales and merchant support agents.     Required technical skills:   Basic understanding and hands on experience with major Internet protocols and languages: HTTP, HTML, Web Services, XML, REST, JSON.   Familiarity with web-based applications and e-commerce principles.   Responsive Design CSS Webhooks Callbacks   Working knowledge of Windows and UNIX operating systems.     Education and Qualifications   The candidate will possess a college degree (D.E.C), a college attestation (A.E.C) in Computer Science, programming, equivalent education or demonstrated equivalent level experience.   You have at minimum, 2 years of experience in a customer service and technical software support role.   You demonstrate excellent enthusiasm, can work independently and have proven problem-solving and analytical abilities.   You possess excellent interpersonal and communication skills and can easily handle a high volume of work.      You are responsible, a solid team player, detail-oriented, and have a strong sense of urgency and accountability.   Welcome difficult problems and enjoy dealing with challenging customers and situations, in a fast paced environment   Enjoy learning, are creative and strive to improve you skillsets and knowledge.   You are proficient with the MS Office suite with strong skills in Excel.   Willing to work flexiblescheduled hours as required (before / after business hours)   Experience in the payment processing industry would be considered an asset.   You are perfectly bilingual (spoken and written).

Responsibilities:   Resolve Paysafe business IT issues and enquiries at the first point of contact. Log all customer queries; collect and record all relevant information and diagnostics to aid problem investigation. Resolve IT issues within the organisation’s desktop computing environment. This includes, but is not limited to; installing, diagnosing, repairing, maintaining, and upgrading all PC hardware, equipment and software within agreed levels of service, and forward unresolved issues to other IT support teams. Provide a first class IT support service via telephone, e-mail, remote control or in person by managing customers’ queries in the most effective and professional manner, in the EU offices and the wider group.   Primary Duties and Key Performance Targets   Logging of all customer issues and requests on the Service Desk ticketing system, ensuring the customers’ needs have been established and the collection of the relevant information and diagnostics to aid investigation and resolution. Performing installations, repairs, maintenance, diagnosis and analysis of desktop related issues or requests and liaising with other IT/non-IT support teams across Optimal Payments, or third-party support/equipment vendors, where appropriate. Respond immediately to customer requests, issues and complaints and ensure that escalation procedures are being correctly adhered to. Ensure that customers are kept informed of the progress of their issues or requests, as well as the resolution, at all times and pro-actively monitoring, prioritising and managing of active tickets. Recommend and implement corrective solutions according to published procedures, whilst communicating best practice concerning the use of IT systems to the business. Administration of all system accounts on supported systems, ensuring requests/changes are in line with internal procedures, and appropriate authorisation has been obtained, as well as maintaining the asset register, providing updates for installations, moves, user changes, upgrades, etc. Police and maintain the accuracy, integrity and relevance of data that populates the IT Service Desk system. maintained to a tidy and safe standard in liaison with other IT teams. Ensure that physical desktop connections and cabling from wall/floor junctions to device are Identify and communicate issues, potential ideas and improvements to enhance the existing processes and levels of support services. To comply with all reasonable requests issued by direct managers including other duties or special projects as assigned. To achieve targets established through appraisal objectives and ensure the highest level of customer and technical support services. To abide by all policies, rules and regulations as set out by the Company and ensure you comply with all requirements. To keep up to date with developments and changes within the IT and Financial Services industries.   Core technical skills:   Active Directory & Exchange Administration. Knowledge of Microsoft Office applications. Excellent knowledge of PC Operating Systems to Windows 7 and familiarity with remote management tools. Excellent technical knowledge of PC desktop and laptop hardware components and peripherals, etc. Troubleshooting experience/qualifications in desktop products (hardware, software and network), Commercial Applications etc. together with an enthusiasm to build on that knowledge in order to provide an improved customer service. Ticketing/Service Desk systems (e.g. ManageEngine). Telephony (ShoreTel), Instant Messaging & VC tools. Remote Access systems.   Education and Qualifications :   A minimum A-level educated, with strong Mathematic and English skills. A minimum 2 years of experience in a similar support role. Knowledge & experience of ITIL processes and procedures, including IT Service Level Agreements. Customer services focus, with an excellent ability to handle customers effectively; with a qualification or work experience in a customer-facing environment. Exceptional interpersonal skills, with a focus on listening and questioning, and team working skills. Proven analytical and problem solving abilities, combined with excellent attention to detail. Have excellent organisational and prioritisation skills. Ability to present ideas and troubleshooting procedures in business-friendly and user-friendly language. Ability to complete multiple simultaneous projects in a timely manner. A self-starter, proactive and independent thinker, who is open and communicative. Steadfast, patient and reliable and can work efficiently under pressure.                 Working Conditions (hours/locations) The working hours will be 09.00 – 17.30 Monday to Friday, with an occasional need to cover support outside of these hours, for team members in different time zones/other office locations. This full-time position will be based out of the Optimal Payments’ Cambridge office. Occasional UK and International travel.

Paysafe, a leading global provider of online payment solutions, is currently searching for a Credit Underwriter.   The ideal candidate will be responsible for underwriting merchants’ accounts to ensure mitigation of financial exposure and fraud as well as ensuring compliance with Card Scheme Rules. . As a part of our Risk Management team, the chosen candidate’s primary responsibilities will be the following:   Responsibilities: § Analysis of business public record database inquiries, collateral collection and the development, documentation, and execution of standardized policy to ensure best business practices.   § Co-development and adherence to best practices for Anti-Money Laundering and “Know Your Customer” policies.   § Following established policies, evaluate the risk potential of merchants by fully understanding the merchants’ financial resources, source(s) of income, credit file, and expense liabilities, track all activity and produce summary reports on your progress.   § Liaise with our merchants and internal departments and present case work to key management related to specific merchants.   § Ensure compliance with governmental, bank, credit card and other payment companies or associations’ rules.   § Be responsible for setting merchant risk parameters according to merchants’ historical volume and activity and credit risk exposure.   § Research unusual situations and activity by internal means such as: chargeback review, authorization review, and reviewing application information.   Education and Qualifications You bring a minimum of 2 years of relevant experience in underwriting, specifically in an online payment processing, e-commerce or banking environment.   You have experience of using business Credit Reference Agencies   You are meticulous and possess great attention to detail.   You possess strong organisational, analytical and communication skills as well as great problem solving and time management abilities.   You have the ability to work under pressure, independently or in a team.   You are self-motivated, diligent, resourceful, and can learn internal systems quickly.   You are highly proficient in MS Office, especially in Excel and have prior experience working with advanced formulas and tools used for more complex analysis.