35 jobs found in cape town

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to buy, store, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. We are looking for an innovative, hands-on Technical Recruiter to join our fast growing team. The successful candidate will work closely with the Talent team to push recruitment across the company, and ensure that Luno attracts, hires and retains the best employees. What you'll do Help to develop and implement our global recruitment strategy Help create best-in-class hiring and interviewing practises across the business Identify and maintain relationships with high potential hires Source and attract candidates through multiple online and offline channels Work with hiring managers to optimise job requirements Own and manage the recruitment process from initial candidate contact to offer Provide analytical and well documented recruiting reports to the rest of the team Help build our brand by promoting Luno’s reputation as “best place to work” What you’ll need Proven capability at hiring high quality engineering talent, at high volume and in a fast-paced environment Passion for recruiting Engineers and developing very high quality talent Must be well connected to technology pools, and tech diversity talent networks Significant experience in direct sourcing and attracting passive candidates in a highly competitive environment Able to work on both recruitment strategy and execution Excellent communication, negotiation and interpersonal skills Very high attention to detail A relevant degree from a top university

Luno is a leading global digital currency company operating across several countries and continents and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. We are looking for an experienced and talented Product Designer to help shape unique, user centric products and experiences. The ideal candidate will have experience working in agile teams, with developers, product owners and other designers. You will be responsible for ensuring that we offer the best web and mobile app experience to our customers while embracing the challenges that come with building a global brand that spans cultural, economic and language differences. What you'll do Work closely with product owners and developers to fully realise a feature or product Understand the nuances of each platform, our varied customer demographics and build products based on data and analysis Perform desk and field research, build prototypes and perform usability testing Translate UX in UI according to platform-specific requirements, and produce development ready designs Perform QA testing and A/B testing Be the champion of our customers needs, and be able to discuss the benefits and pitfalls of various design solutions with stakeholders Create customer friendly, delightful and effective solutions to the complex design problems that come with building a global brand Continually keep yourself and the rest of the design team up to date with the latest trends, techniques and technologies Work with people who love building products   What you’ll need 3 or more years of proven product design experience for Android, iOS and web A strong portfolio demonstrating UX and UI design skills Proficiency in Sketch, Craft, Invision, Photoshop and Illustrator, or similar tools. A strong knowledge of the Google suite is an added bonus Experience working in agile teams, with the ability to collaborate closely with developers, copywriters, product managers and ux designers Experience facilitating design sprints or workshops and mentoring other designers Knowledge of design systems, including Material Design and Human Interface Design A Bachelor’s Degree or equivalent

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. We are looking for an experienced and talented Marketing Designer to join our in-house design team in Cape Town. You will work with the marketing and design teams to create visual assets for campaigns and various marketing projects that clearly communicate strategy and design intent while ensuring that the Luno brand remains recognisable. What you'll do Work with the marketing team to create visual assets that clearly communicate strategy and design intent Analyse data and create visuals for marketing campaigns based on your findings Run A/B testing on ad types, including imagery and copy, and test different CTA’s Design and execute thought-provoking market-leading content using visuals, FB canvas ads, HTML5, storyboards, short videos and GIFs Be responsible for the design of all marketing elements, including ads, social media posts, blog imagery etc Create infographics that communicate complex ideas and concepts in a simple and clear manner Execute and ensure an efficient and consistent branding processes Understand the psychology behind the customer decision making process and use this insight to determine which visuals, colours and CTA’s to use What you’ll need A passion for design, marketing, metrics and analysis An understanding of the psychology behind the customer decision making process Knowledge of design limitations around social media, adverts etc Outstanding communication, brainstorming and collaboration skills with obsessive attention to detail A strong portfolio demonstrating marketing design skills 3 or more years of proven performance-driven marketing design experience A Bachelor’s Degree or equivalent Excellent visual design skills, and the ability to present and defend your design decisions Proficiency in Illustrator, Photoshop, InDesign, Keynote and the Google suite Knowledge of and experience using different automation tools such as Bannerflow A self-starter attitude Familiarity with HTML, storyboarding and video editing

Luno is a leading global digital currency company operating across several countries and continents and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about  digital currencies  like Bitcoin and Ethereum. Our vision is to  upgrade the world to a better financial system. What you’ll do: Provide strong hands-on leadership to a growing team Manage relationships with external payment providers and banks to enhance existing payment processes, identify and investigate issues and oversee resolution Ensure clear visibility of payments team data and metrics, for improved decision making Work cross-functionally with relevant teams to optimise the product and user experience Build on and improve, the existing payments team structure Identify areas for payment automation and efficiency improvements Drive efficiencies and outsourcing service levels What you’ll need: A relevant University degree from a reputable tertiary institution (A Finance related degree will be advantageous) 4+ years work experience, preferably in Finance or Operations At least 2 years of people management experience A valid work permit for South African, if not a South African citizen Obsessed with creating efficient processes and ensuring things get done Entrepreneurial, strong sense of responsibility and very high level of integrity Excellent interpersonal and communication skills, a strong team player Passionate about cryptocurrencies and upgrading the world to a better financial system

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. We are looking for a Head of Operations to join our team based in Cape Town.  What you'll do Head up our global operations which includes customer onboarding and support, customer funding and global payment integrations, fraud and compliance Manage other team leads for these business units and co-ordinate and prioritise effectively across them Hire, develop and help train the broader global operations team Work closely with product, engineering and country teams to build best-in-class customer onboarding experiences across multiple countries Help create the overall strategy for the business and lead execution of implementation Be the key contact and manage various bank and vendor relationships around the world Report directly to the CEO and have a seat on the Luno management team As we scale, this role may be subject to a broader scope of responsibilities What you’ll need University degree from reputable tertiary institution 4-10 years proven experience in a similar role, or as COO or CEO of a business Strong leadership skills and the desire to develop other leaders Exceptional communication skills with a ‘get things done’ attitude Experience of operating in a highly customer-centric culture Strong desire to learn new information and techniques in a constantly evolving field Attention to detail, strong sense of responsibility and very high level of integrity Excellent interpersonal, communication and negotiation skills A work permit for South Africa if you’re not a South African citizen Fintech or financial services experienced preferred Experience in scaling high growth tech companies preferred

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. What you'll do Support Luno’s fraud prevention efforts across multiple geographies Play a key role in the continuous development and monitoring of the fraud prevention functions Perform market analysis and detailed investigations on high risk accounts or transactions Analyse company data by grouping and analysing the fraudulent cases Analyse the processes and provide suggestions on how to reduce the proportion of fraudulent transactions Prepare monthly and ad-hoc reports to management Investigate and report suspicious activity What you’ll need A work permit for South Africa if you are not a South African citizen University degree from reputable tertiary institution 4-6 years proven experience in a Fraud based role within financial services, retail or another commercial environment Experience of operating in a highly customer-centric culture Demonstrate experience of implementing and updating processes Knowledge of other risk types including money laundering and compliance High proficiency in English, written and verbal Strong desire to learn new information and techniques in a constantly evolving field Attention to detail, strong sense of responsibility and very high level of integrity Excellent interpersonal, communication and negotiation skills Prior experience in a similar role preferred Familiarity with Bitcoin and other crypto-currencies will be highly advantageous

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to buy, store, use and learn about digital currencies like Bitcoin and Ethereum.  Our vision is to upgrade the world to a better financial system. What you'll do Work alongside the CEO to help drive the global strategy and business Own and execute various key cross-functional strategic projects  Assist with the company’s overall planning, goal-setting and budgeting process Help the business scale by implementing various processes and metrics  Help to organise information, create dashboards and document processes  Co-ordinate and plan key internal and external executive meetings and offsites  Help prioritise and execute on various key business initiatives  Create and maintain various stakeholder presentations including board and investors Be an extension of the CEO; ‘step into’ the role of CEO where required  What you’ll need A relevant university qualification in business or finance from a top university Basic knowledge of and passion for digital currencies like Bitcoin  3-5 years work experience, preferably in consulting, investment banking or operations International work experience preferred but not required  Very high attention to detail and “get it done no matter what” attitude  Entrepreneurial, agile and able to adapt quickly Excellent communication, organizational and project management skills  Ability to work between teams, functions and geographies, with high autonomy  Be friendly, transparent, articulate and driven to succeed

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. The Growth Manager for Social will join the performance marketing team to execute the paid social strategies to drive the ROI. Key Responsibilities include executing, optimizing and reporting on best-in-class paid social media campaigns through available social media marketing platforms (e.g. Facebook, Twitter, Instagram, Quora, LinkedIn, Medium, etc) with emphasis on innovative initiatives, and working closely with the design and rest of the performance marketing team. What you’ll do Mastering and optimizing existing campaigns utilizing third party and internal tools, required to deliver efficient and profitable Paid Social campaigns Build custom audiences to retarget users and drive conversions on different sources Leading the campaign strategy, researching potential marketing channels, analyzing competitors, and adopting a robust test & learn approach Work with the design team to test different ad concepts and copies to increase the ROI Analyzing and reporting data on a daily / weekly / bi-weekly / monthly & ad-hoc basis to gather actionable insights and share it with the team  Work closely with the Product and Community team, where required, on best practice paid social campaign execution Work with the country leads to find insights and localize ads to increase relevance score and CTR% Work with the Data team to understand how paid social integrates with other media formats and channels What you need A relevant university qualification from a top university or business school and 3-5 years proven relevant experience. An in-depth knowledge of the technologies and processes involved in running Paid Social campaigns Advanced knowledge & experience of using Twitter Ads Manager and 3rd party tools like Marin, adespresso etc A good understanding of Google analytics and other web analytics packages A self-starter who is highly motivated and passionate about social media and paid social Demonstrates a structured and methodical way of working, with the ability to cope with competing demands and effectively prioritize tasks. Excellent interpersonal, communication, leadership and negotiation skills Preferably a basic knowledge of how crypto-currencies like Bitcoin work

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. The Growth Manager (SEO) will join the performance marketing team and use the full search toolbox to drive adoption of digital currencies like bitcoin through Luno. You will be responsible for identifying and scale on off-page and on-page optimizations. You will be a self starter with a deep understanding of SEO, ASO, landing page optimization, analytics and testing. What you'll do Create and execute overall SEO, ASO and content strategy across multiple markets Make sure we rank #1 in local search engines for certain keywords Review search engine properties (sitemaps, Webmaster Tools, Google Analytics, ahrefs.com) Evaluate tools to scale and measure SEO changes Implement various link-building strategies Track, report and analyse SEO performance campaign data from SEO campaigns and strategies Support acquisition activity by delivering a strong plan that has a direct impact on organic search results for high value keywords for various markets across Europe Provide competitive analysis and actionable insight of top ranking competitor sites  Work closely with the Product team to assist in prioritising strategic direction and ensure SEO requirement are in scope Help build the Growth team and coordinate content across the business with internal teams and external companies.  What you'll need A relevant university qualification from a top university or business school and 3-5 years proven relevant experience. A passion for and track record in SEO, content and online marketing High levels of autonomy, motivation and attention to detail Experience with major keyword tools Specialist knowledge of search engine crawling, indexing and ranking algorithms Ability to thrive in a fast-paced environment and to work independently and within a team Ability to plan and manage at both strategic and operational levels Excellent interpersonal, communication, leadership and negotiation skills Someone who has a bias for action and can get things done Preferably a basic knowledge of how crypto-currencies like Bitcoin work and basic understanding of web admin (HTML, CSS, JS)

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. The Growth Manager (SEM) will join the performance marketing team and use the full search toolbox to drive adoption of digital currencies like bitcoin through Luno. You will be responsible for identifying and scaling cost-effective customer acquisition campaigns across multiple paid search channels. You will develop the strategic plan, use analytics to inform decisions and drive execution to optimize a significant marketing budget against company goals. You will be a self starter with a deep understanding of AdWords, landing page optimization, analytics and testing. What you’ll do: Plan, design and execute paid search campaigns (Google AdWords, Bing, etc.)You will monitor performance of our company's search campaigns across all markets Develop creative and new ways to market our products through existing paid search channels and continuously testing new platforms and providers Take ownership for and build SEM dashboards and monitor critical metrics Analyze results, identifying actionable opportunities (targeting, optimization, creative direction, etc.) to improve performance and scale Independently own and handle day-to-day PPC optimizations You will devise, launch, and measure all experiments  You will maximise opportunities for keyword, geography, and channel expansion Work with the country teams to allocate budgets and give an estimate of growth metrics Work closely with the broader Growth team to devise and implement full-funnel user acquisition strategies What you’ll need A relevant university qualification from a top university or business school and 3-5 years proven relevant managing search marketing campaigns in multiple countries and languages Google Adwords certification, base, search and display A deep knowledge of keyword optimization and a good understanding of search engine bidding strategies and implementation Strong quantitative & analytical skills; able to use data to optimize day-to-day performance Experience collaborating with external agencies Experience working with SEM optimization tools like Optmyzr, Marin, double click  Excellent interpersonal, communication, leadership and negotiation skills Someone who has a bias for action and can get things done Preferably a basic knowledge of how crypto-currencies like Bitcoin work

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. The Growth Manager for Retargeting will join the performance marketing team to retarget existing users to drive conversions on web and apps. Key Responsibilities include executing, optimizing and reporting on different paid marketing platforms (e.g. Facebook, Twitter, Instagram, Quora, LinkedIn, Medium, etc) with emphasis on innovative initiatives, and working closely with the design and rest of the performance marketing team. What you’ll do Creation and execution of all retargeting strategies across all retargeting channels including Adwords, Facebook, Criteo, Sociomantic Understand the conversion funnel and come up with a communication strategy to drive conversions for both web and app users Communication with external retargeting partners to scale and drive ROI Leading A/B testing using statistical models Collaboration with our creative designers to create engaging campaigns Keeping ahead of industry best practice through research and testing What you need A relevant university qualification from a top university or business school and 3-5 years proven relevant experience. Good knowledge of display advertising, retargeting, Facebook Ads or Youtube advertising Excellent interpersonal, communication, leadership and negotiation skills Friendly, transparent, articulate and driven to succeed Someone who has a bias for action and can get things done Preferably a basic knowledge of how crypto-currencies like Bitcoin work

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. The Growth Manager for Affiliates/Display will join the performance marketing team to drive adoption of digital currencies like bitcoin through Luno. You will be responsible for identifying and scaling cost-effective customer acquisition campaigns on display, programmatic and in-house affiliate platform. You will be a self starter with a deep understanding of affiliate platforms like Tune. You will actively search and cultivate partnerships with new affiliate programs to drive profitable growth and revenue. What you’ll do Defining and delivering display advertising strategies to achieve our traffic, revenue, and efficiency targets through this channel Planning, execution and analysis of the Display advertising campaigns end to end (briefs, creative design, targeting, media buy, testing, tracking set-up, scheduling, etc.) Affiliate recruitment, management, communication and performance reporting Validating commissions for affiliates and cross-referencing with internal tracking Actively recruit and diversify your portfolio of publishers that specialize in promotion methods with traffic on CPA or rev-share models Work with the product team to optimize packages and products for optimal ROI Performing ROI analysis to evaluate effectiveness of campaigns Review and analyse data from the channels to optimize affiliate revenue Provide affiliates with strategies and resources to promote our brands, including custom banner ads, landing pages, tracking links, technical help and more Share performance updates and learnings with the team What you need A relevant university qualification from a top university or business school and 3-5 years proven relevant experience in the Affiliate Management space - negotiating,  Understanding of affiliate’s motivations, drives, and desires while still focusing on the company’s goals You must understand how to 1) find new affiliates 2) get them on-boarded 3) help our existing affiliates maximize profit Implementing and optimizing affiliate marketing campaigns Excellent analytical, quantitative, organizational, negotiation, and prioritization skills Able to prioritize and multi-task in a fast-paced, dynamic environment with strong attention to detail, driving projects to completion under deadlines Excellent interpersonal, communication, leadership and negotiation skills Friendly, transparent, articulate and driven to succeed Someone who has a bias for action and can get things done Preferably a basic knowledge of how crypto-currencies like Bitcoin work

Social media and content analyst (Global Engagement Team) - German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech and Portuguese Speakers required. Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about  digital currencies  like Bitcoin and Ethereum. Our vision is to  upgrade the world to a better financial system. As a social media and content analyst you will be joining our Global Engagement team, helping to build our global brand by communicating with existing and prospective Luno customers all over the world. This includes setting a strategy for and becoming a thought leader for your designated country or region in helping to educate around Bitcoin and digital currencies in general, as well as the Luno platform specifically. Engagement will be across multiple social and traditional media channels, as well as through creating original content.  What you’ll do: Help create a local country strategy by identifying local social media and other distribution channels; be the local Luno brand ambassador Be an owner of social media groups and forums to become the thought leader for everything digital currency in your designated country Increase social media engagement to help bring more people to our website Work with third parties to amplify content through traditional media, blogs etc Help create original content and translate common content - this includes blogs, newsletters, emails, adds, social media content amongst others Come up with creative ways to increase awareness and exposure in your country Work with the rest of the team to build a world class content bank What you'll need: Native German, French, Polish, Spanish, Dutch, Italian, Russian, Ukrainian, Bulgarian, Romanian, Hungarian, Swedish, Turkish, Arabic, Czech, Portuguese and English, both speaking and writing  A South African work permit Graduate degree advantageous but not required New Grad or 1-3 years work experience Positive and friendly disposition, with a ‘can do’ attitude Creative, solution-driven mindset Excellent writing and communication skills High attention to detail Enjoy helping people both online and offline Team player, ambitious and fun to work with Familiarity with Bitcoin advantageous but not required

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about  digital currencies  like Bitcoin and Ethereum. Our vision is to  upgrade the world to a better financial system. This is an amazing opportunity to  join a newly established finance team  and make an immediate impact. Reporting to the  CFO,  you'll be supporting our domestic and international tax functions.  What you will do Be the primary corporate tax manager, responsible for various direct and indirect tax compliance related matters including preparation and/or review of monthly, quarterly and annual tax returns across multiple jurisdictions Interact with tax bureaus on accounting and tax filing matters, with assistance from professional service providers Review and track monthly regional tax calculations, tax returns, and submissions, working closely with outsourced service providers in each region to ensure that all tax filings are done on time and in a cost effective manner Manage statutory reporting, tax filings and other compliance requirements, as well as foreign exchange compliance Collaborate with other functions and regional teams on various projects upon request Assist with tax controversy matters and or investigations, international transfer pricing developments, including review and tracking of international tax reserves and audits Assist with monthly income tax account reconciliations for all international entities, working closely with each regional team Research international tax technical and tax reporting updates and prepare tax memoranda as needed, assisting regional leaders with decision making as it impacts the performance and reporting in the region Assistance with local business registrations and tax audits (as needed) What you will need Strong international tax operations knowledge and familiarity with tax issues for a multinational technology company 4-5 years experience with local and international tax Bachelor's Degree in Tax or equivalent qualification Results driven with high level of initiative, teamwork, urgency, accountability and integrity Comfortable working independently in a high growth, constantly changing, fast-paced environment with strong sense of ownership Excellent administrative, interpersonal and communication skills with attention to detail

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. This is an amazing opportunity to join a newly established finance team and make an immediate impact. What you will do Develop, implement and maintain an effective planning and analysis capability including a detailed budget, financial forecasting process, operating plan with detailed metrics and financing model Develop and build the operational and fundraising models and analyses to support strategic initiatives and fundraising rounds Analyse current and past trends in key performance indicators including all areas of revenue, customer acquisition, expenses and capital expenditures Provide the team with appropriate analytical tools to establish goals and measure performance of the group, across multiple countries and products Monitor performance indicators, highlighting trends and analysing causes of unexpected variance Perform ad-hoc reporting and analysis Improve performance by evaluating processes to drive efficiencies and understand ROI in marketing programmes, pricing, new products and projects Support decision making by accurately analysing complex financial information and reports, in a timely manner Maintain and coordinate group completion of financial review templates and meetings What you will need Bachelor's Degree, preferably with a finance related major such as Accounting, Statistics or Economics 5+ years experience in financial planning and analysis Investment banking experience preferred but not required Experience in the finance industry, dealing with multi-currencies, multiple countries and high growth startup environment Advanced Microsoft Excel skills Results driven with high level of creativity, initiative, teamwork, urgency, accountability and integrity Comfortable working independently and with a team in a high growth, constantly changing, fast-paced environment with strong sense of ownership Excellent administrative skills, attention to detail and analytical skills Highly comfortable in working with numbers and demonstrated expertise using spreadsheet software Articulate with excellent verbal and written communication skills

Luno  is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Luno  Accountants  are a savvy bunch who love what they do. We handle the core accounting responsibilities at Luno and as a member of this fast paced, growing team, you know your debits and credits, accounting principles and the full accounting process end to end.  Every day at Luno will be a new challenge as we  upgrade the world to a better financial system . You are a team player and you enjoy continually looking for ways to help your team get better at what they do, in the most efficient way possible, advocate best practices and roll up your sleeves to pitch in when it's all hands on deck. If you love to move fast, while caring about attention to detail and all this sounds like  fun  to you, we look forward to hearing from you. What you'll do: Play an integral role in monthly group financial close process Responsible for monthly accounting to trial balance for the companies within the group, as well as accounting for inter-company transactions Work closely with teams in the following critical business functions: accounting, internal controls, engineering, regional country leads, compliance and business analytics Responsible for the corporate cash reconciliation, payment date accounting and indirect tax reports, across multiple countries and currencies Prepare intercompany journal entries, maintain and reconcile general ledger accounts Prepare and or review day-to-day corporate payments Responsible for processing: Invoice & payment processing, master data management, travel & expense processing and reconciliations Reconciliation of trading, internal and operational bank accounts in different countries Proactively pursue business issues that impact the general ledger and evaluate the situation for acceptable solutions Understand foreign currency transactions and translation in accordance with IFRS Prepare management accounts, financial statements and tax returns Prepare annual financial information to be provided to the external auditors  What you will need to be considered:   2-3 years experience in accounting, consolidations and financial reporting SAICA, SAIPA or relevant professional qualification Results driven with high level of initiative, teamwork, urgency, accountability and integrity Comfortable working independently in a high growth, constantly changing, fast-paced environment with strong sense of ownership Excellent administrative skills, attention to detail and analytical skills with a high level of comfort in working with numbers and demonstrated expertise using spreadsheet software Effective planning, interpersonal and communication skills

Luno is a leading global digital currency company operating across several countries and continents and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to buy, store, use and learn about  digital currencies  like Bitcoin and Ethereum. Our vision is to  upgrade the world to a better financial system. Data informs every aspect of our business—from marketing, product, operations through to customer support—ultimately driving our organization’s key performance metrics on growth, engagement, retention, and user experience. We are looking for highly creative individuals obsessed with making sense out of data from disparate sources to join our team, and help deliver innovative analytical solutions to complex problems that directly impact the company's bottom-line.   What you'll do Provide business with reports and dashboards on key performance metrics. Engage with different teams to understand their specific requirements. Formulate business requirements into analytical objectives. Generate hypotheses and design experiments to test hypotheses. Hack through problems using advanced data analysis to provide insights and recommendations to business. Apply advanced statistical and predictive modelling techniques to build, maintain, and optimize decisioning systems. Collaborate with Engineering and DataOps to deploy and monitor models in production.   What you'll need   Bachelor’s degree or higher in the natural sciences or technical field such as Mathematics, Statistics, Computer Science, or Engineering. A minimum of 2 years experience in a similar role. Enthusiasm to work in the digital currencies space. Advanced SQL skills. Solid understanding of exploratory data analysis, predictive analytics, and optimization using Python, R, Matlab, RapidMiner, KNIME or other data science-oriented platforms. Proficiency in the use data science and machine learning domain specific languages such as  “Caret” and the “Tidyverse” suite of tools in R, or “Pandas” and “Sklearn” in Python. Strong interpersonal and communication skills Ability to explain data and statistical concepts to non-experts in a clear, and structured manner. Ability to work independently, as well as within and across teams. Ability to successfully complete projects with large and/or incomplete data sets.   What will set you apart   An advanced degree in mathematics, statistics, computer science or related field. At least 3 years experience working in a similar role. Solid knowledge of statistical and machine learning techniques. Familiarity with a business intelligence platform such as Tableau, Cognos, QlikView, or Looker. Familiarity with modern distributed data storage and processing systems such as Amazon Redshift, Hadoop MapReduce and Apache Spark. Ability to gather and synthesize facts, theories, trends, patterns, inferences, and key issues in complex and variable situations. Ability to diagnose problems using formal problem-solving tools and techniques from multiple angles to generate multiple possible solutions. Ability to identify and act upon opportunities for continuous improvement. A sense of anticipating long-term problem areas and associated risk levels with objective rationale. Experience leading teams.

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to buy, store, use and learn about  digital currencies  like Bitcoin and Ethereum. Our vision is to  upgrade the world to a better financial system. What you'll do Support Luno’s compliance efforts across multiple geographies Design risk based rules and investigate suspicious activity flagged by the system Follow policies and procedures to ensure compliance with regulations, including but not limited to Anti Money Laundering (AML) and Know Your Customers (KYC) Play a key role in the continuous development and monitoring of the internal audit function Conduct enhanced due diligence reviews of customers and research, organize, file and document the outcomes of the reviews Assist in the implementation of new regulations or changes to existing regulations Assist in the design of compliance-related products and rules or other company products having compliance impact Report and present compliance related data File STR and other regulatory reports Support external compliance audits Respond to law enforcement and money laundering related request What you’ll need University degree from a top tertiary institution 2-3 years work experience Strong at report writing and documenting outcomes of investigations  High proficiency in English If not a citizen,  a valid work permit to work in South Africa Entrepreneurial, strong sense of responsibility and very high level of integrity Excellent interpersonal, communication and negotiation skills Friendly, transparent, articulate and driven to succeed Prior compliance experience in the financial sector preferred Familiarity with Bitcoin and other crypto-currencies will be highly advantageous

Luno  is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to buy, store, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. This is a new role within the Community team and an awesome opportunity to influence and shape the way we do workforce planning, whilst building out this function within the organisation. What you’ll do: Work with the team on shift and time management, ensuring optimal staff coverage Ensure the staffing forecast filters down to daily capacity plans in order to mitigate potential risks Be the point of contact for all workforce related queries such as scheduling, forecasting and planning as well as analysis Generate weekly and monthly work schedules for the various teams and make adjustments speedily so that capacity is not affected Use past and existing data to forecast potential trends and make business recommendations for optimal workforce planning Build solid relationships with all teams and stakeholders,  in South Africa, India  South East Asia, various international outsourcers and as new partnerships develop What you’ll need: University degree from a recognised tertiary institution At least 2 years' Workforce Management and Planning experience Data-driven, have a passion for Business Analytics Ability to deep dive and conduct root cause analysis in order to implement process and planning measures Self-starter who can keep up in a high-performance environment Solid working knowledge of Excel Have a strong sense of urgency, with a can-do   attitude and a drive to get things done Contact Centre experience is highly preferred Experience working with outsourced partners is highly preferred

Luno  is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to buy, store, use and learn about  digital currencies  like Bitcoin and Ethereum. Our vision is to  upgrade the world to a better financial system. The  Community Team Manager  is responsible for ensuring that Luno’s customers receive the world’s best customer service. As Manager of this team, you'll manage, lead and develop a team of 15 to 30 community team members. You'll also be responsible for building a  high-performing team  through various methods such as 1 on 1 sessions with team members, reviewing metrics and team performance, and assigning special tasks to keep team members motivated. What you’ll do: Lead the team to meet and exceed quality and service level targets Use customer service and company systems to control departmental functions and procedures Hire top talent by prioritising time to assess, interview and recruit new candidates Work closely with all other business units at Luno, drive inter-departmental communication and projects Review and analyse key business metrics, take note of trends, escalate issues and implement corrective action plans Ensure the smooth running of all daily, customer-facing operations Work closely with all outsourcers, make key decisions on productivity and quality and drive efficient communication between sites Find and interpret data, identify trends, spot errors, proactively identify and solve complex problems Interact with all other business units such as Marketing, Payments and Product to work on new solutions for our customers Work closely with Team Leads, QA, SMEs and the Training Team to ensure Luno’s customer support is of the highest standard and delivered in a timely fashion What you’ll need: 3 - 5 years of managerial experience, preferably in a  contact centre environment A valid work permit for South Africa, if not a South African citizen Relevant Degree or Diploma from a recognised tertiary institution Customer obsession and motivated to provide stellar service when dealing with  customers Familiarity with online banking, security features, FICA regulations and KYC -  highly advantageous Experience in dealing with outsourced partners -  highly advantageous Keep abreast of all developments in the Bitcoin / Cryptocurrency space Continuous Improvement mindset Project Management approach Excellent verbal, written and interpersonal communication skills Exceptional listening and analytical skills Solid Time Management skills