38 jobs found in denver

Who are we? WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple.  Tap the WorldRemit App or click our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. We send to more than 145 countries and the number is growing all the time. Using WorldRemit is easy because we do the hard bit, connecting hundreds of banks, money agents, mobile operators and payment systems around the world.  These were never designed to work together, but WorldRemit makes it happen. The journey is just beginning.  We believe in faster, simpler, lower-cost money transfers.  That means building beautiful products and better services for our customers. Changing the world isn’t easy – so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, and have the drive to make them happen. WorldRemit has grown at an average 50% year on year and is now processing over £1.5bn of remittances on an annualised basis.  The recently company went through its Series C financing and raised $40m. The company currently employees over 600 employees and has offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong and other locations. Role World Remit is looking to recruit a new member who can prepare accurate financial information as well as owning the monthly and quarterly US state reporting process. The candidate will need to push towards improving current processes with the aim of automating as much as possible. The candidate will need to show strong cross collaboration between local teams in the US as well as teams in other offices, globally. Duties include (but are not limited to): Responsible for the production of timely and accurate monthly management accounts for the entities encompassing the NA region, including P&L, balance sheet and cash flow; Provide insights into the movements in the P&L and balance sheet versus prior periods and budgets; Assist in the completion of the year-end statutory accounts and actively participate in the annual audit; Own the monthly payroll reporting process; Work closely with the broader UK and US Finance teams to ensure process development and alignment throughout the group; Own the monthly and quarterly state reporting process. This includes preparing and submitting the reports directly to the regulators; Interacting, collaborating and communicating with both the US compliance team and the US Regulators to ensure all licencing requirements are adhered to; Participating in the development and deployment of end-to-end automated processes within both the finance and reporting teams; Act as the critical accounting point of contact for the North American office and ensuring adherence to local GAAP; Ad hoc requests for financial information from both internal teams as well as third parties; Work on other projects as and when required Requirements BS In Accounting with at least 3 years of experience, CPA Preferred Attention to detail Determined, resilient Strong communication skills Experience with Microsoft products, particularly Excel, Word and Outlook Nice to have: Knowledge of NetSuite Money Transfer Industry Experience

WorldRemit -  if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. At WorldRemit, our customer service team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. So, what’s the role? We are currently looking for a  Customer Service Executive fluent in Japanese  to join the Customer Service team in Denver. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. What do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken Japanese and English. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch) and are scheduled between 6:00 am - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks

Customer Service Executive – Spanish-Speaking (Denver) WorldRemit -  if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. At WorldRemit, our customer service team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. So, what’s the role? We are currently looking for a  Customer Service Executive with   fluent Spanish  to join the Customer Service team in Denver. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. What do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken Spanish and English. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch) and are generally 10:00 am - 7:00 pm or 2:00 pm - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks

WorldRemit -  if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. At WorldRemit, our customer service team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. So, what’s the role? We are currently looking for a  Customer Service Executive fluent in German  to join the Customer Service team in Denver. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. What do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken German and English. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch) and are scheduled between 6:00 am - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks

WorldRemit -  if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. At WorldRemit, our customer service team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. So, what’s the role? We are currently looking for a  Customer Service Executive fluent in French  to join the Customer Service team in Denver. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. What do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken French and English. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch) and are scheduled between 6:00 am - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks

Who are we? WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple.  Tap the WorldRemit App or click our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. We send to more than 145 countries and the number is growing all the time. Using WorldRemit is easy because we do the hard bit, connecting hundreds of banks, money agents, mobile operators and payment systems around the world.  These were never designed to work together, but WorldRemit makes it happen. The journey is just beginning.  We believe in faster, simpler, lower-cost money transfers.  That means building beautiful products and better services for our customers. Changing the world isn’t easy – so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, and have the drive to make them happen. WorldRemit has grown at an average 50% year on year and is now processing over £1.5bn of remittances on an annualised basis.  The recently company went through its Series C financing and raised $40m. The company currently employees over 600 employees and has offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong and other locations. Role The Group Reporting team is looking to recruit a new member in our Denver office. You will be curious and capable of working cross functionally within the company at every level of the hierarchy. You will be able to multi task and be the finance ‘go-to’ person in that office. You need to be able to efficiently and effectively communicate to the London office any requests or issues that arise so that they can be resolved in a timely manner. If you are a great team player, you are motivated and you want to be part of a fun environment in a growing company, then we want you on this journey with us and this role is for you.  Responsibilities:   Responsible for the production of timely and accurate monthly management accounts for the US entity including P&L, balance sheet and cash flow; Provide insights into the movements in the P&L and balance sheet versus prior periods and budgets; Assist in the completion of the year-end statutory accounts and actively participate in the US annual audit; Own the monthly payroll reporting process; Work closely with the UK finance team to ensure processes are aligned throughout the group; Own the monthly and quarterly state reporting process. This includes preparing and submitting the reports directly to the regulators; Interacting, collaborating and communicating with both the US compliance team and the US Regulators to ensure all licencing requirements are adhered to; Participating in the development and deployment of end-to-end automated processes within both the finance and reporting team; Being the main finance point of contact for the Denver office; Ad hoc requests for financial information from both internal teams as well as third parties; Work on other projects as and when required Job qualifications :  BS in Accounting with 3 years of experience, CPA preferred Attention to detail Determined, resilient Strong communication skills Experienced with Microsoft products, particularly Excel, Word and Outlook Knowledge of Netsuite/Oracle systems

WorldRemit -  if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. At WorldRemit, our customer service team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. So, what’s the role? We are currently looking for a  Customer Service Executive fluent in French  to join the Customer Service team in Denver. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. What do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken French and English. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch) and are scheduled between 6:00 am - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks.

Kabbage is blazing a trail in big data & FinTech and we are looking for a  Relationship Manager - I nside Sales Representative  to join our Sales team as we continue our amazing growth trajectory.     Kabbage is more than a lender for small businesses; our data and technology platform is now being used as a fully branded product by other lenders, and our products are expanding.  We’ve received numerous awards & recognition, including Glassdoor’s 2017 Best Places to Work, “36th fastest growing company in the US” on the INC 500 List, Fast Company’s "Top 10 most innovative companies in finance" and Forbes' "America’s Top 100 Most Promising Companies" among others. Your mission:  In this role, you will be directly responsible for engaging existing Kabbage customers through heavy telephone sales, email campaigns and responding to Marketing initiatives.  Success in this role is measured by hitting and exceeding monthly sales goals, achieving daily metrics in a competitive yet collaborative environment. What you'll be doing: Prospecting current Kabbage customers through heavy telephone sales  Diligently handle incoming calls -- understand the customer's needs, overcome objections, handle rejection in stride and ultimately close the sale Maintain and manage a portfolio of existing customers through efficient pipeline management Become an expert in the SMB landscape, you will understand the cash flow trends and successfully coach SMB owners on how to grow their revenues What you should have: 5+ years of sales experience selling to SMBs Past telephone sales experience History of achieving and consistently exceed monthly sales goals Experience selling software, platform and/or SaaS solutions to SMBs Has a desire to grow personally and professionally Strong Negotiating and Prospecting Skills What we're looking for in you: Thrive in fast paced, start-up environments Must be comfortable with a rapidly-changing workspace demonstrable analytic, problem solving, and leadership skills  A perfectionist who tempers it with deadlines Must have excellent communication and influencing skills, and be able to work across multiple groups with ease A positive “can do” attitude A constant drive to improve the experience of our users and our internal processes: "How can I make things better?" Ability to remain focused and work in an open workplace with frequent distractions The Kabbage Advantage At Kabbage, we think our people are awesome, so we created the Kabbage Advantage—our way of being awesome right back. We offer competitive benefits including unlimited PTO, equity in the company, and exceptional health coverage options. Our team members enjoy a dynamic work environment with daily catered lunches, fully stocked kitchens, and onsite fitness classes. While our perks and benefits are generous, the people are  actually  what make Kabbage great. Kabbagers are curious, creative, and resilient. We are proactive, productive, and problem solvers. And we don’t do it alone. At Kabbage, you will find humble individuals who work hard to communicate effectively and work collaboratively.

Kabbage is setting a new standard in big data and FinTech and we are looking for a  Lead Generation Representative  to join us as we continue our amazing growth trajectory.   Kabbage is more than a lender for small businesses; our data and technology platform is now being used as a fully branded product by other lenders, and our products are growing rapidly. We've received numerous awards & recognition, including Glassdoor's 2017 Best Places to Work, "36 th  fastest growing company in the US" on the INC 500 List, Fast Company's "Top 10 most innovative companies in finance" and Forbes' "America's Top 100 Most Promising Companies" among others. Your mission:  Lead Generation Representatives  are responsible for prospective customer outreach and help the prospect qualify for a Kabbage line of Credit. This position is an in-office position that requires a minimum of 6 hours per day on the phone.  What you'll be doing: Contact customers in database to generate and nurture warm leads for the product/sale Gather and record competitive information, customer objections and best practices in CRM Meet and exceed lead metrics and achieve “product specific” growth targets Achieve and maintain product certification; understand products features and benefits. Identify market potential by qualifying leads.  Initiate sales process by cold calling; make initial presentations; understand account requirements. Making on average of 100+ outbound calls per day What you should have: 1-2 years of outbound calling experience with a demonstrated record of success in sales History of making (and able to make) a minimum of 80+ calls per day Ability to uncover customer’s needs, by asking questions Knowledge of a CRM tool preferably SalesForce.com   What we're looking for in you: Thrive in fast paced, start-up environments Do what it takes to get the job done Have a strong competitive drive to win Energetic, positive and collaborative attitude Strong, persuasive verbal communication skills Demonstrate Business Acumen Desire to be a part of a team and make a difference The Kabbage Advantage At Kabbage, our people are awesome, so we built the Kabbage Advantage—our way of being awesome right back. We offer competitive benefits including unlimited PTO, equity in the company, and exceptional health coverage options. Our team members enjoy a dynamic work environment with daily catered lunches, fully stocked kitchens, and onsite fitness classes. While our perks and benefits are generous, the people are  actually  what make Kabbage great. Kabbagers are curious, creative, and resilient. We are enthusiastic, productive, and problem solvers. And we don’t do it alone. At Kabbage, you will find low-ego individuals who work hard to communicate effectively and work collaboratively.

Gusto is on a mission to help small to midsize businesses everywhere put people first. We’re proud to have built a product that our customers love. We view each customer interaction as a precious opportunity to wow our users. As a member of the Small Business Sales team you will have many opportunities everyday to do just that. You’ll often be the first Gusto touchpoint with customers during onboarding, and you will field sales inquiries and technical questions as you help prospects on their way to becoming customers. We’re looking for a strong communicator who demonstrates a passion for helping business owners succeed while exceeding revenue goals. No Sales experience? No problem! This role is designed as the entry point into the Gusto Sales Organization. Our goal with this role is to give you the tools, training, and technical knowledge necessary to move into an Account Executive role internally, learning our products and articulating their value. Must Haves:    0 to 1 year of sales experience 4 years degree from accredited University/College Be located in (or willing to relocate to) Denver, Colorado Experience in a customer facing role/environment Teamwork and great communication internally and customer facing Ability to work in an expanding and changing environment  (we are a startup!) Track record of going the extra mile and/or overachieving when given a job or opportunity Excitement and commitment to growing your sales career at Gusto   Extra Kudos: Experience with Salesforce.com or other CRMs Experience with small businesses Knowledge of payroll, HR or benefits Here’s what you would be doing day-to-day: Communicate our vision to customers to deliver maximum revenue potential and a world-class experience Be the first point of contact for potential customers who want to learn more about Gusto Assist with the technical onboarding of the customers’ Gusto account Reactively utilize email, chat and phone to communicate with the customer during the onboarding process Proactively call new users to help them sign up, onboard, and run their first payroll with Gusto Working with customers over email, chat and phone to setup their accounts Identify and resolve customer issues to drive conversion rates Building strong relationships with your colleagues and effectively collaborating with product, support and marketing teams Making our customers successful by introducing them to the best Gusto products, services, or integrations Apply here to start your sales career #withGusto!   About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Gusto is fundamentally changing how the world works by empowering everyone to put people first. Gusto reimagines payroll, benefits, HR, and personal finance by automating the most complicated, impersonal business tasks and making them simple and delightful. We are looking for a mission-driven Sourcer to help us identify and engage candidates for our engineering teams. People are the foundation of Gusto, we strongly believe that hiring world-class talent is core to our success, and the entire team plays an active role in recruiting. In this role, you will play a critical role in helping us build the best team possible, which is key to our growth and success as a company. At Gusto you will: Work with recruiters and hiring managers to deeply understand their teams as well as requirements for any role for which we’re hunting talent. Strategize different ways of reaching out to external talent, always providing an engaging and exciting first-touch experience for our prospects. Find and engage passive candidates through the use of LinkedIn, boolean, and alternative search techniques. Screen resumes and represent Gusto as the front-line touchpoint for candidates who express interest in joining our team. Track pipeline activity and keep our recruiting funnel filled with exceptional candidates. Work with hiring teams to manage phone screens and coordinate logistics for on-site interviews, maximizing candidate experience and paying extreme attention to detail. Here's what we're looking for: 2+ years in recruiting and/or sourcing experience Organized and detail-oriented; you maintain accurate documentation about your work and report effectively to both peers and managers Clear & concise communicator Ability to qualify a role and plan out a strategic hiring plan Strong knowledge of the employment landscape in technology, especially in our markets of San Francisco, CA and Denver, CO. Proficient with Google Apps, especially Gmail and Google Calendar Some experience with LinkedIn and LinkedIn Recruiter is helpful Some experience with an ATS is helpful (extra points for Greenhouse!) Experience working in a face-paced environment -- you enjoy taking on challenges to make the business successful About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is seeking an experienced Recruiter to help us scale Gusto! At Gusto, people are the foundation, and we strongly believe that attracting and hiring world-class talent is core to our success. As a key member of the Invite Team, you will heavily impact Gusto’s hiring strategy, coach hiring managers and interview teams all while hiring amazing Gusties along the way!  The ideal candidate has a proven track record recruiting in an agency or high growth startup environment and is eager to take on the challenge of rapidly growing our company. From generating pipeline to maintaining a successful offer acceptance rate, you make the candidate experience delightful and manage it from end to end. By leveraging your knowledge of our hiring needs and search requirements, you effectively match candidates with the roles where they can do the best work of their lives #WithGusto. Here’s what you’ll do day-to-day: Manage full-cycle recruitment process for Business teams at Gusto  Partner with hiring teams to understand their organizational objectives and drive a customized hiring plan to achieve those Create unique strategies to identify, attract, and engage with the best talent from branding and events to sourcing and referrals Manage candidates in process to provide them with the most delightful candidate experience Mentor fellow members of the recruitment team on best practices Build processes that will help the recruitment team scale its efforts for years to come Proactively contribute to improving Recruiting at Gusto by challenging the status quo and providing useful suggestions for improvement Here’s what we’re looking for: 5+ years of full-cycle recruiting experience ideally in an agency setting + high-growth tech environment Experience sourcing and closing profiles ranging from Junior to Senior Leadership positions Relentless drive to find and connect with the best talent Experience coaching hiring managers and being an expert "Sherpa" to them throughout the recruiting process At your best in a fast-paced, constantly changing environment Ability to qualify a candidate and understand what each candidate brings to the table, as well as connect that candidate with the right opportunity at Gusto Ability to connect and effectively communicate with people of all levels Bachelor’s or master’s degree required About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is seeking an experienced Recruiter to help us scale Gusto! At Gusto, people are the foundation, and we strongly believe that attracting and hiring world-class talent is core to our success. As a key member of the Invite Team, you will heavily impact Gusto’s hiring strategy, coach hiring managers and interview teams all while hiring amazing Gusties along the way!  The ideal candidate has a proven track record recruiting in an agency or high growth startup environment and is eager to take on the challenge of rapidly growing our company. From generating pipeline to maintaining a successful offer acceptance rate, you make the candidate experience delightful and manage it from end to end. By leveraging your knowledge of our hiring needs and search requirements, you effectively match candidates with the roles where they can do the best work of their lives #WithGusto. Here’s what you’ll do day-to-day: Manage full-cycle recruitment process for Business teams at Gusto  Partner with hiring teams to understand their organizational objectives and drive a customized hiring plan to achieve those Create unique strategies to identify, attract, and engage with the best talent from branding and events to sourcing and referrals Manage candidates in process to provide them with the most delightful candidate experience Build processes that will help the recruitment team scale its efforts for years to come Proactively contribute to improving Recruiting at Gusto by challenging the status quo and providing useful suggestions for improvement Here’s what we’re looking for: 2+ years of full-cycle recruiting experience ideally in an agency setting + high-growth tech environment Experience sourcing and closing profiles ranging from Junior to Senior Leadership positions Passion to find and connect with the best talent Experience coaching hiring managers and being an expert "Sherpa" to them throughout the recruiting process At your best in a fast-paced, constantly changing environment Ability to qualify a candidate and understand what each candidate brings to the table, as well as connect that candidate with the right opportunity at Gusto Ability to connect and effectively communicate with people of all levels Bachelor’s or master’s degree required About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

We’re looking for a Sales Strategy and Operations professional to partner with sales leaders within our Direct sales channel.  As the primary business partner to a segment of our Direct sales channel, you will play a critical role in developing the go-to-market capabilities for our largest sales teams.  This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have a insatiable desire to learn and grow to solve the business problems they face. Here’s what you’ll do day to day: Day-to-day support of Direct sales program:  Provide day-to-day support and thought partnership to multiple sales leaders (2-3) within the the Direct channel (including our Head of Sales) including ad hoc decision making support, reporting and analyses, cross-functional collaboration and one-off projects. Go-to-Market Strategy:  Support, develop, and execute larger go-to-market strategy projects (e.g., sales team structure, account and lead prioritization). Territory Design:  Develop, manage, and optimize sales territories. Comp & Quotas:  Develop quotas and provide input to compensation plan design. Fiscal Planning:  Partner with our Finance team to develop quarterly and annual financial plans. Sales Productivity & Enablement:  Develop processes, pipeline management best practices, and metrics / analytics to enable sales teams and sales manager productivity Business Analytics:  Partner with our other Sales Ops team members, Finance team, and Marketing team to develop sales metrics and forecasts. Cross-Functional Partnerships:  Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams. Here’s what we’re looking for: 7+ years of highly analytical experience, ideally in sales or business operations. Previous experience as the main sales ops partner to a sales leader. Strong organization and prioritization skills: intense attention to detail. Thorough experience analyzing data to drive insights and decision-making. True passion for sales: you creatively find ways to make sales teams more productive. Fast learner who adapts well to a fast-moving environment and gets things done. Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, SQL, Tableau or similar). About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Gusto  is on a mission to create a world where work empowers a better life for all Small Businesses.  We have grown to more than 60k customers -- 1% of all companies in the US -- via our unique customer-first product & services and lower distribution costs that enable us to get in front of customers that historically were unprofitable to acquire in our industry.  Our acquisition programs combine the best of SaaS and business services capabilities in a B2B high-volume, data-rich environment. We are looking for a uniquely talented, hungry, and experienced leader to lead our Sales Insights & Operations organization. Today, we have strong, growing, passionate direct and indirect sales teams that help small and medium businesses discover and adopt Gusto solutions. We need someone to help us continue to innovate and grow smarter, faster, and bigger with deeply insightful strategy, analytics, and enablement about our unique model. As the leader of Sales Insights & Operations, you will provide actionable insights to the Heads of Sales, Marketing, and CX to improve lead generation, acquisition, and onboarding efficiency. For Sales, you will drive organizational, process, and technological strategies to improve conversion, maximize cost-effective acquisition, and deepen customer relationships.  You will manage a team of business partners and analysts; and be the right hand of sales leadership. More about you On your first day, we’ll expect you to have: 3-5 years experience in strategy and operations at a sales organization of more than 100 team members, with a proven track record of improving the efficiency and effectiveness of business processes essential to sales force productivity.   Experience scaling sales strategy and operations in a “medium velocity” model including inbound and outbound (inside) tactics. 7 to 10 years in the software industry/related business experience Strong leadership skills: you know how to coach and mentor your team members, know how to challenge ideas effectively, and know how to collaborate in a manner that drives decisions and outcomes for the business Expert data & analysis skills: you know what to questions to ask, how to capture data, what the data says, and what actions we can take based upon the results.  You will leverage the tried and true, and when beneficial, be creative and inventive with how to truly measure success, understand drivers, and find opportunities to improve. Experience managing requirements for business technology platforms, including how CRM platforms like Salesforce and related technology tools are best leveraged in an inbound sales model. Professional consultative skills: you can bring insights to partners with executive presence and clarity, enabling them to take bold, impactful action and habituating them to seek your strategic advice. A results- and efficiency-oriented mindset, balanced with adaptability and a positive attitude. And it’s admired, but not required if you have: Experience with data definitions and requirements Direct sales experience SQL and other analytical skills A track record writing or presenting on effective methodologies to create efficient sales organizations, go-to-market models, and metrics Change or program management training  More about our team Our five-person Sales Insights & Operations team is staffed with committed, bright, dedicated people helping our sales organizations understand current performance, forecast the future, and improve process for our Direct and Indirect Sales channels.  The team is a part of our broader Insights & Operations team, which helps our business leaders across Marketing, Sales, & Customer Experience set and achieve the right goals via strategy, operations, and technology. About Gusto: Gusto's mission is to create a world where work empowers a better life ( what we believe ). Gusto has built the first modern all-in-one people platform, bringing together Payroll + Benefits + HR + Employee Onboarding, under one roof. The company is currently processing several billion dollars in payroll, and serves over 60,000 businesses nationwide (which represents over 1% of all employers in America).Customers love the product (NPS of 75+) and  spread the word on social media . The company has over 500 employees and is located in San Francisco & Denver. Gusto is funded by Google Capital, Kleiner Perkins, and General Catalyst, as well as the CEOs/Founders of Instagram, Stripe, Nest, PayPal, Yelp, Mint, Shopify, Yahoo, Thumbtack, Dropbox, and Eventbrite,  among others .

The CX Insights & Operations (CXIO) team delivers strategy, operations, and technology to wow customers with each and every interaction. We’re seeking an experienced workforce management leader to help us build our WFM team to support our rapidly growing Customer Experience (CX) team. As the first person in this role, you will partner closely with our CX leadership team and operators to help with short term forecast and drive scheduling for our world class customer experience team. Here’s what you’ll do:  Manage the scheduling needs of our CX teams while supporting forecasting and intraday management across CX to deliver best in class service to our 60K+ customers Understand business needs, data trends, and team restrictions in order to translate them into forecasting and scheduling decisions Forecast daily, weekly, and monthly contacts for our CX teams across multiple channels Work directly with our CX teams to provide the teams with analysis and recommendations on volumes, optimal SLAs, and staffing needs Collaborate with team leads to monitor real time performance and adjust schedules to optimize productivity while ensuring optimal service levels Provide key recommendations to CX leadership with respect to short and long term strategies for staffing Build scalable processes from the ground up, as needed Provide leadership and team support for Insights & Operations in Denver Get your hands dirty and troubleshoot any issue that arises Here’s what we’re looking for: 5-8 years of relevant work experience in workforce management (scheduling roles preferred) Contact Center workforce management experience in a scaling environment preferred Familiarity with top WFM tools (e.g. Aspect, Teleopti, NICE IEX, Calabrio, Verint) Customer service oriented mindset High energy level, enthusiastic, and eager to go above and beyond to meet established goals Ability to think on own feet and maintain position even if it goes against the general consensus, yet flexible to rapidly adjust to changing business needs Excellent interpersonal and relationship building skills (a strong yet empathetic business partner) Executive written and verbal communication Ability to influence senior leaders and drive change About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include CapitalG, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

We are seeking folks who are passionate about fighting fraud while delivering a world-class customer experience. As a Fraud Prevention and Investigation Specialist, you will act as fraud-fighting detective and be responsible for helping to make Gusto the safest and most secure payroll solution. Risk Operations is at the core of our business and our team is a key stakeholder in company decisions and operations. We currently process  +$10bn  of payroll annually, but with your help, we will process more in a safe and sustainable way. We are a small, close, fun group that works hard and laughs a lot. No egos here — we collaborate and help each other out in a positive environment. Here’s what you’ll do day-to-day: Hunt fraudsters.  You are our internal police force - prevent the bad guys from abusing our system by reviewing, monitoring and investigating new accounts and suspicious activity. Solve puzzles.  Fraud is a complicated puzzle to solve. Come up with innovative methods to identify trends, patterns, and ultimately, catch the bad guys. Who doesn’t love a good caper? Operate cutting-edge tools.  Scope and drive continual enhancements to our systems and processes to identify and eliminate fraudulent activity. Work closely with key stakeholders.  Work cross-functionally with internal teams, our customers, and external partners (including banks, law enforcement, etc.) Here's what we're looking for: Experience . 0-1 year of work experience. We're looking for someone who is eager to learn.  Thought Process.  An insatiable appetite for problem solving, knack for structured thinking, ability to spot unusual patterns, and sharp attention to detail. Values.  Driven by a strong moral compass, is objective yet compassionate, and does the right thing every time. Discipline.  Excellent time management skills and ability to handle multiple projects/tasks simultaneously. Is extremely process and policy oriented. Attitude.  Goal-oriented, positive, and proactive. Comfortable in a fast-paced, results-oriented work environment. Communicates well with others. Background.  Minimum four year accredited university/college degree. Brownie points for: Professional certifications (CFE) Payroll industry experience Professional Tech experience  Start date:  July 23, 2018 About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Do you love leading designers and solving complex, large scale product design challenges? Do you have a passion for team building, mentorship, and creativity? Can you define and build a cohesive, beautiful user experience that accounts for complex datasets, multiple user personas, and customer insights? If so, you may be a great fit the Product Design Lead position at Gusto.  We’re seeking an experienced leader to join our Product Design team in Denver. The Design team is responsible for crafting delightful experiences that not only serve small businesses, but also have a profound impact on how they build and care for the people on their teams. The ideal candidate will have successfully led a design team in a previous role, shipped a complex product to a large user base, and fostered a spirit of learning and teamwork amongst their peers. You’ll be building and leading a team of product designers with a high level of responsibility and room for growth. Here’s what you’ll do day-to-day: Work closely with Engineering and Product Management to build experiences that keep our customers highly engaged, fully informed, and constantly delighted Own end-to-end design projects from ideation, research, and execution for existing and new product lines Contribute to product strategy and roadmaps through customer research and design explorations Prioritize and guide new projects based on company goals and business objectives Recruit, hire, and mentor a team of product designers across multiple projects and disciplines Organize and run cross-team collaboration events and workshops Bring empathy, enthusiasm, and motivation to every interaction Here’s what we’re looking for: 8+ years of experience in software product design for a complex product, including 2+ years of experience hiring and managing a team of designers Owned product design end-to-end for multiple successful products at scale Extremely organized and consistently advocates for design methodologies and processes Care deeply about technical, scalable, and user-centric models of design An excellent communicator and influencer who can work well with various groups and levels of the organization Proactive and proficient at mentoring designers and members from other teams Thrives in a fast-paced, high-energy environment, with an entrepreneurial ownership mentality Humble spirit Genuine empathy for small business owners and employees and a deep desire to improve their lives SaaS FinTech experience is nice to have About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Gusto is seeking top University talent to launch their career in tech as part of our Customer Experience ("CX") team. Our CX team provides expert human support to make payroll, HR, and benefits easy. We are composed of professionals in Customer Care, Customer Fulfillment, Risk, and Compliance. We are looking to train and develop recent college graduates into future business professionals.   You'll start your career in the high growth tech industry, gain invaluable experience in a fast-paced environment, and help us do what the best tech companies do - address real problems and deliver exceptional customer experience.  You’ll become an expert in the payroll, HR and benefits space to help our customers navigate their most complex issues.  We are a team that is recognized as best-in-class in the industry and you’ll have the opportunity to continue to help fuel our success.  We work hard for our customers, but we have fun doing it! The start dates for our recent grad Launch with Gusto program are in June and August of 2018. Here’s what you’ll do: Help us fulfill our mission of allowing business owners focus on what they do best: growing their business. Help our customers through direct interaction, implementation or operations. Have the opportunity to understand how Gusto operates from the ground up and make an immediate impact on the company Solve real problems every day for small business owners and their teams Develop customer communications, operations, and process improvement skills as you work directly with our customers and/or partners, like insurance carriers Here’s what we’re looking for: 2018 University Graduates Extracurricular Activities, Volunteer work, Athletics, Leadership Software-savvy, able to pick up new systems and tools quickly Extra Credit: Exposure to Finance, Business, Econ, Customer Service or a Start-up Environment About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Gusto reimagines payroll, benefits, HR, and personal finance by automating the most complicated, impersonal business tasks and making them simple and delightful. Love designing engaging, scalable, blended learning experiences? Do you have a passion for instructional design and emerging technologies? Gusto is seeking an innovative e-learning designer to join our Learning and Development team in our Denver office to focus on helping us to design and digitize internal content. The Learning and Development team is responsible for ensuring that our customer facing teams have the knowledge and skills to be successful. The ideal candidate will be deadline driven, have a passion for creative problem solving and is eager to partner with SMEs and facilitators to deliver a quality product. We are looking for someone who can see the entire Gustie ecosystem and the variety of ways to support learning goals and work with the team on crafting radical learning interventions. Here’s what you’ll do day to day: Quickly synthesize and create online/digital content based on information from existing internal content, facilitators, subject matter experts, previous training courses, etc. Excitement and willingness to rapidly innovate collaboratively as a team Craft fun and engaging elearning modules Develop online/digital learning, handouts, videos and programs simultaneously under tight deadlines Conduct gap analysis and define objectives for online learning experiences Recommend and teach current team different applications or layouts that would improve user experience in current classes and trainings Partner with teammates and take the lead on creating intellectually challenging and personally engaging learning and development experiences Dedicated to  integrating multiple channels in an fresh and inventive way, including instructor-led, experiential, and online (self-paced and live) Design original end to end experiences for new Gusties just coming into their role Design and develop innovative, comprehensive curriculums and certification programs, utilizing advanced design/development techniques and tools of adult learning theory Select the appropriate level of measurement for new programs and design measurement tools (e.g., certification process) Gather and analyze feedback on training effectiveness and identify training gaps for the purpose of improving individual/team performance Here’s what we’re looking for: 3-5 years of instructional design experience (in FinTech, Banking, Human Resources or Health Benefits  a plus ) Strong conceptualization, design, and production of animation, graphics, web, and print materials Collaborative style; ability to partner with team members  and autonomously with minimal supervision or direction Proven track-record of building engaging online learning Expertise creating small video snippet courses; microlearning Experience with graphics, audio / video production, authoring, or other tools Bachelor’s degree from an accredited university Authoring experience in one or more of the following: Dreamweaver, Toolbook, Captivate, Lectora, Articulate Storyline, Camtasia Bonus points: Bachelor’s degree or Masters in instructional design, graphic design, instructional technology, or equivalent work experience. Excellent writing, proofreading, and editing skills About Gusto Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.