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Remitly is a VC-backed Fintech company, with a new and fast growing business in the UK. We are disrupting the world of international money transfer, sending £3 billion globally in 2017, and making it better for migrants to send remittances back home to family and loved ones. We recently closed a $115 million Series D investment from Naspers, the largest international Internet and media conglomerate in Africa, and are accelerating our growth in Europe and around the globe. We are looking for a Digital Marketing Manager to join our growing European team based out of London. You should be comfortable managing direct response campaigns across digital channels, driving a robust testing agenda, analyzing data, and optimizing performance on volume and efficiency targets. You should be someone who is hungry and intellectually curious; and have a strong desire to make an impact and be part of the story of a high-growth startup.   Responsibilities Own your Channels -  manage the set-up, analysis, and daily optimization of acquisition campaigns on Google AdWords, Facebook, Display and other digital channels. This encompasses: Targeting  - keywords, interests, campaign structure, placements, audiences Performance Management  - bids, budgets, conversion metrics, CAC Messaging and Positioning  - copy, creatives, landing pages, promotions Own your Numbers  - Hit aggressive goals on growth and efficiency by being a data-driven marketer. Gather and analyze data for regular campaign reporting. Synthesize data from a wide variety of sources into concise, actionable insights and recommendations. Be a Partner  - Develop and communicate ideas for improving strategies, practices and approaches, and lead the successful implementation of those ideas. Work closely with the European business management team and other members of the Digital Marketing Team to develop collective expertise in acquisition and conversion, and with Design and Marketing Analytics teams to spec, launch and measure new campaigns and tests.   Qualifications 5+ years experience in performance marketing with a track record of successful customer acquisition at target ROI. Highly Analytical. Great with numbers. Enjoys problem-solving. Structured thinker and communicator. Solid knowledge of MS Excel. Highly Creative. Full of ideas to test next. Ability to translate hypotheses into messaging and imagery. Ability to think both inside and outside the box. Highly Motivated. Energetic, nimble and highly results-driven. In tune with and able to take advantage of emerging technology trends and platforms within web/digital marketing.   Preferred but not Required Functional knowledge of SQL, AdWords Scripts & HTML/CSS. Has context and insights on the diaspora communities in the UK and Europe. Master’s Degree in Marketing or related field. Who we are: Remitly is a group of passionate people working to make international payments easier and more transparent on both the web and mobile devices. We are seeking team members to join us that want to make a difference and change an industry. We pride ourselves on aiming high and delivering results, data being at the heart of everything we do, and encouraging our team to own business decisions and outcomes. Sound like the place for you? Join us.   Remitly EU Job Candidate Privacy Notice What is the purpose of this document? Remitly U.K., Ltd (“ Remitly ”, “ us ” or “ we ”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being provided a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ( (EU) 2016/679 ) (GDPR). Data protection principles We will comply with data protection law and principles, which means that your data will be: Used lawfully, fairly and in a transparent way. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. Relevant to the purposes we have told you about and limited only to those purposes. Accurate and kept up to date. Kept only as long as necessary for the purposes we have told you about. Kept securely. The kind of information we hold about you In connection with your application for work with us, we will collect, store, and use the following categories of personal information about you: The information you have provided to us in your curriculum vitae and covering letter/email. If you applied via an application form, the information you have provided in that form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications. Any information you provide to us during an interview (or sent to us prior to an interview). If we ask you to perform any form of testing, the details and results of these tests. We may also collect, store and use the following "special categories" of more sensitive personal information: Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions. Information about your health, including any medical condition, health and sickness records. How is your personal information collected? We collect personal information about candidates from the following sources: You, the candidate. Recruitment agencies, from which we collect the following categories of data: name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, compensation details, nationality and/or immigration status, registration details with regulators, professional memberships, referee details and information in your curriculum vitae. Your named referees, from whom we collect the following categories of data: details of your employment history and job performance. The following data from third party publicly accessible sources such as LinkedIn and/or any forums that you have published work related to the Role: employment history, competency, skills and experience and referral and related information. How we will use information about you We will use the personal information we collect about you to: Assess your skills, qualifications, and suitability for the role you are applying (the “ Role ”). Carry out background and reference checks, where applicable. Communicate with you about the recruitment process. Keep records related to our hiring processes. Comply with legal and/or regulatory requirements. It is in our legitimate interests to decide whether to appoint you to the Role since it would be beneficial to our business to appoint someone to that Role. We also need to process your personal information to decide whether to enter into a contract of employment or services with you. Having received your CV and covering letter, your application form and/or LinkedIn profile together with any results from the test which you took (if applicable) we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the Role. If we decide to offer you the Role, we will then take up references before confirming your appointment.   If you fail to provide personal information If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require references for this role and you fail to provide us with relevant details, we will not be able to take your application further. How we use particularly sensitive personal information We will use your particularly sensitive personal information in the following ways: We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during an interview. We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting. Automated decision-making You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.   Data sharing Why might you share my personal information with third parties? We will only share your personal information with the following third parties for the purposes of processing your application: the employment agency that we have used as part of recruiting for this Role, our group companies, our software and platform providers that facilitate our administration of the recruitment process. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. TRANSFERRING PERSONAL INFORMATION OUTSIDE THE EEA We share your personal information within the Remitly Group and to the external third parties (the categories of which are referred to in this notice). This may involve transferring your personal information outside the European Economic Area (EEA). Whenever we transfer your personal information out of the EEA, we will ensure a similar degree of protection is afforded to it.  In some instances, your personal information may be transferred to countries that have been deemed to provide an adequate level of protection for personal information by the  European Commission .  In other instances, we will ensure at least one of the lawful safeguards are implemented, which may include:   Where we transfer personal information within the Remitly Group and to certain external third parties, we may use specific contracts approved by the  European Commission  which give personal information the same protection it has in Europe; or Where we use external third parties based in the US, we may transfer personal information to them if they are part of the  EU-US Privacy Shield  which requires them to provide similar protection to personal information shared between Europe and the US. Data security We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Data retention How long will you use my information for? We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.  To determine the appropriate retention period for personal information, we consider (amongst other things): obligations and/or retention periods imposed on us by applicable laws and/or our regulators the amount, nature, and sensitivity of the personal information the potential risk of harm from unauthorised use or disclosure of your personal information, and the purposes for which we process your personal information and whether we can achieve those purposes through other means. Rights of access, correction, erasure, and restriction Your rights in connection with personal information Under certain circumstances, by law you have the right to: Request access  to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Request correction  of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. Request erasure  of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Object to processing  of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. Request the restriction of processing  of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it. Request the transfer  of your personal information to another party.

Remitly is a VC-backed Fintech company that is disrupting the international money transfer sector, sending $5 billion in annualized remittance volume, and making it better for migrants to send remittances back home to family and loved ones. We recently closed a $115 million Series D investment from Naspers, the largest international Internet and media conglomerate in Africa, and are accelerating our growth in Europe and around the globe. We are looking for a talented Analyst to work with the small entrepreneurial team and help us to execute faster. You will be working closely with the EU Senior Management and will leverage data to  manage the business, grow our customer base, and execute on strategic initiatives. Responsibilities Monitor and report on Remitly’s P&L and unit economic performance and identify areas where performance can be improved Deep dive into customer behavior and trends, generating insights that can lead to customer growth or other business opportunities Design and analyze quantitative tests to validate customer or business hypothesis Development of models to forecast key business metrics from different strategies we will execute Marketing Channel analysis and attribution to enable an ongoing assessment of the state of the business White-space problem solving to identify opportunities including customer segmentation, product gap analysis, customer experience optimization, promotion optimization, or other ad-hoc needs Prepare business case calculations to assess new market entry supported by analytical studies Generate ad-hoc reports for top management based on specific issues/concerns External benchmarking and scenario analysis to guide sound business decisions Qualifications 2+ years of relevant work experience in business analytics Has a passion for technology and Fintech companies Someone who has a strong intuitive grasp of the business mechanics of payments and Internet companies Expertise with Excel, SQL, or other data analysis tools. Experience with R and Python preferred Ability to communicate data-based decisions to individual contributors as well as leadership. You are able to articulate clearly and defend your decision making process` Entrepreneurial, meaning being willing to do many different things and to move fast. You would need to have a high degree of ownership and good judgment Bachelor’s or master's degree in mathematics, engineering, business, economics, or other quantitative field Who we are: Remitly is a group of passionate people working to make international payments easier and more transparent on both the web and mobile devices. We are seeking team members to join us that want to make a difference and change an industry. We pride ourselves on aiming high and delivering results, data being at the heart of everything we do, and encouraging our team to own business decisions and outcomes. Sound like the place for you? Join us. Remitly EU Job Candidate Privacy Notice What is the purpose of this document? Remitly U.K., Ltd (“ Remitly ”, “ us ” or “ we ”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being provided a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ( (EU) 2016/679 ) (GDPR). Data protection principles We will comply with data protection law and principles, which means that your data will be: Used lawfully, fairly and in a transparent way. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. Relevant to the purposes we have told you about and limited only to those purposes. Accurate and kept up to date. Kept only as long as necessary for the purposes we have told you about. Kept securely. The kind of information we hold about you In connection with your application for work with us, we will collect, store, and use the following categories of personal information about you: The information you have provided to us in your curriculum vitae and covering letter/email. If you applied via an application form, the information you have provided in that form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications. Any information you provide to us during an interview (or sent to us prior to an interview). If we ask you to perform any form of testing, the details and results of these tests. We may also collect, store and use the following "special categories" of more sensitive personal information: Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions. Information about your health, including any medical condition, health and sickness records. How is your personal information collected? We collect personal information about candidates from the following sources: You, the candidate. Recruitment agencies, from which we collect the following categories of data: name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, compensation details, nationality and/or immigration status, registration details with regulators, professional memberships, referee details and information in your curriculum vitae. Your named referees, from whom we collect the following categories of data: details of your employment history and job performance. The following data from third party publicly accessible sources such as LinkedIn and/or any forums that you have published work related to the Role: employment history, competency, skills and experience and referral and related information. How we will use information about you We will use the personal information we collect about you to: Assess your skills, qualifications, and suitability for the role you are applying (the “ Role ”). Carry out background and reference checks, where applicable. Communicate with you about the recruitment process. Keep records related to our hiring processes. Comply with legal and/or regulatory requirements. It is in our legitimate interests to decide whether to appoint you to the Role since it would be beneficial to our business to appoint someone to that Role. We also need to process your personal information to decide whether to enter into a contract of employment or services with you. Having received your CV and covering letter, your application form and/or LinkedIn profile together with any results from the test which you took (if applicable) we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the Role. If we decide to offer you the Role, we will then take up references before confirming your appointment.   If you fail to provide personal information If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require references for this role and you fail to provide us with relevant details, we will not be able to take your application further. How we use particularly sensitive personal information We will use your particularly sensitive personal information in the following ways: We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during an interview. We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting. Automated decision-making You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.   Data sharing Why might you share my personal information with third parties? We will only share your personal information with the following third parties for the purposes of processing your application: the employment agency that we have used as part of recruiting for this Role, our group companies, our software and platform providers that facilitate our administration of the recruitment process. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. TRANSFERRING PERSONAL INFORMATION OUTSIDE THE EEA We share your personal information within the Remitly Group and to the external third parties (the categories of which are referred to in this notice). This may involve transferring your personal information outside the European Economic Area (EEA). Whenever we transfer your personal information out of the EEA, we will ensure a similar degree of protection is afforded to it.  In some instances, your personal information may be transferred to countries that have been deemed to provide an adequate level of protection for personal information by the  European Commission .  In other instances, we will ensure at least one of the lawful safeguards are implemented, which may include:   Where we transfer personal information within the Remitly Group and to certain external third parties, we may use specific contracts approved by the  European Commission  which give personal information the same protection it has in Europe; or Where we use external third parties based in the US, we may transfer personal information to them if they are part of the  EU-US Privacy Shield  which requires them to provide similar protection to personal information shared between Europe and the US. Data security We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Data retention How long will you use my information for? We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.  To determine the appropriate retention period for personal information, we consider (amongst other things): obligations and/or retention periods imposed on us by applicable laws and/or our regulators the amount, nature, and sensitivity of the personal information the potential risk of harm from unauthorised use or disclosure of your personal information, and the purposes for which we process your personal information and whether we can achieve those purposes through other means. Rights of access, correction, erasure, and restriction Your rights in connection with personal information Under certain circumstances, by law you have the right to: Request access  to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Request correction  of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. Request erasure  of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Object to processing  of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. Request the restriction of processing  of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it. Request the transfer  of your personal information to another party.

Coinbase stores more digital currency than any company in the world, making us a top tier target on the internet. Security is core to our mission and has been a key competitive differentiator for us as we scale. If you’re looking to fight on the front lines in a high-intensity environment, we’d like to speak with you about joining our security team. User Trust is a small team focused on interacting with Coinbase users to help them prevent or recover from account takeovers (ATO).  We leverage our understanding of digital currency, attacker behavior and empathy for our users in our continual push to make Coinbase the most trusted place to buy digital currency. Responsibilities Review accounts and transactions for potential hacker activity. Analyze customer level information to determine action for both customers and company policy. Design and monitor ATO detection strategies. Use data to improve anti-ATO strategies and the customer experience. Interact directly with Coinbase customers to prevent and assist with recovery from ATO events. Requirements Must be an intuitive, analytical thinker, with the ability to communicate analysis clearly. Must be able to effectively engage with customers during stressful interactions. SQL ability, or other database-querying language (Looker experience is a bonus!) 1+ years’ experience in e-commerce, payments or financial services in Fraud Management and or Trust and Safety. Strong organization and prioritization skills - needs to be flexible to meet the demands of a fast-paced environment. Basic knowledge of account takeover and hacker techniques.

Coinbase’s  vision  is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that  journey  is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use. As a Senior Product Marketing Manager, get in on the ground floor at a company that’s not just the world’s most trusted way to buy and sell crypto assets, but has bigger plans to revolutionize finance and technology. You’ll help set the marketing strategy, initiate and execute global launches, produce persuasive and beautiful creative, all while managing internal and external resources. We’re building a world-class marketing team and want thoughtful, curious, hardworking, and humble teammates. Responsibilities: Launch products & features. At this early stage in the company, you’ll help set the vision and strategy for product development by researching our customer needs, painting a compelling product vision, and bringing products to market. Take our positioning and messaging to the next level. Coinbase is moving really fast. Crypto is constantly evolving. And we’ve only scratched the surface in terms of what’s possible. You’ll work to continuously push our positioning and messaging further. Complex, cross-functional project management. It takes a village to launch a product, and it takes a true owner to be able to see a project through from conception to launch. You need to be part-visionary, part-diplomat, part-manager, and part-communicator. Manage agencies. Agencies are leverage for us, and infuse new thinking and creativity. But they need to be closely managed in order for the relationships to be effective and cost-conscious. You should be strategic with how you manage agencies, and comfortable playing bad cop when necessary. Be able to take initiative amidst a chaotic and ambiguous environment. Requirements: Capacity to own your projects end-to-end. This is a fast-paced environment in which employees need to completely own (and initiate) projects, push them to completion, make tough decisions using a combination of data and intuition, and be a CMO for what you work on. Passion for storytelling. Brands are stories. We need someone who can write – everything from website copy to blog posts announcing new features / products to simple, quick tweets. Writing can always be better – you should be ready and willing to relentlessly iterate. Outstanding project management abilities. You should be comfortable fully owning a piece of work (say a product launch) from start to finish. You should be details-oriented while also getting the bigger picture. You should take ownership from day one. Curiosity and a creative mindset. This is marketing after all. You should bring enthusiasm and new ideas – each and every day. We want to reinvent product marketing for crypto. This requires a 0-to-1 mentality, not just copying what others have already done. Quantitative skills. We need someone who understands ROI, and is ready to help us grow awareness and drive revenue without busting the bottom line. 5-10 years of experience with launching products for fast-paced tech companies. What to send: LinkedIn Profile Resume (Optional but preferred)

Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create customer-focused products that are easier and more delightful to use. The Marketing team focuses on growing and engaging Coinbase user base. We are seeking a talented analyst who thrives at the intersection of data, product, engineering, and marketing. The ideal candidate will have a strong technical, analytical, and product background – with a hunger to make products grow. This position is full-time and located in our London, UK office. Responsibilities: Leverage data to form a comprehensive understanding of Coinbase’s current and potential customer base and uncover inventive ways to drive deeper customer engagement through experimentation. Analyse data to uncover latent factors for user segmentation, apply mediation modelling to identify mechanisms that drive growth and create impact analysis frameworks to help prioritise the highest impact opportunities. Design effective metrics, data pipelines, and experimentation infrastructure. Drive projects focusing on new user growth, usage, and revenue - working closely with design, product, engineering, and data teams. Requirements: Experience as an Analyst or in an analytical role in Growth, Marketing, Product teams +2 years experience in data analysis and database design using SQL Strong communication and mentorship skill Python or other scripting languages, especially with regards to numerical analysis and visualisation Experience with statistical concepts to support A/B experimentation, analysis of results and deriving statistical learnings Nice to haves: Software development experience Internet Marketing experience BS or MS in Engineering, Computer Science, Math, Physics, Statistics or related quantitative field

We are building a world-class legal team to support Coinbase and its affiliates as we continue to expand the company internationally. We are looking for exceptional UK Counsel to help us enhance our legal team in Europe. The UK Counsel role is based in our London, UK office and will report directly to the VP of Legal in our U.S. headquarters. Working closely with our London-based executive team, business colleagues, and U.S. legal colleagues, you will take a leadership role in advising our EU-area operating entities on a broad range of legal matters, including compliance with applicable financial services laws and regulation, consumer protection law, customer disputes, and strategic initiatives of the business. You will also establish and manage legal policies and procedures, legal operations, and all legal vendor relationships in the EU to ensure that our business receives top-notch legal services and advice as we continue to expand in Europe. Responsibilities Work closely with business executives and senior compliance staff to ensure compliance of EU operations with applicable financial services law, regulation, and virtual currency exchange best practices. Coordinate all legal support among EU-area operating entities. Includes responsibility for inter-company operating arrangements, commercial relationships, legal vendor relationships, assisting the business in establish frameworks for expansion of products to new jurisdictions with the EU, and coordinating support and advice with the U.S.-based legal team. Keep abreast of all regulatory and policy developments involving virtual currency in Europe and assist the company in its advocacy for effective regulation.  Continuously assess operating risks and legal needs and ensure the UK-based legal department is equipped to provide outstanding services as Coinbase’s European  business continues to grow.   Requirements Eight or more years experience advising regulated financial businesses in the UK, particularly including E-Money Institutions and/or firms regulated under the MiFID regime. Strong familiarity with the PSD2, 2EMD, and MiFID is preferred. Management experience preferred. You must be prepared to assess a broad scope of risks faced by the business and be able to build the UK legal team as necessary to scale with the business.  Excellent judgement, analytical rigor, and business pragmatism. You must be able to provide crisp and practical legal advice to business executives across a broad range of matters with limited supervision. Comfort working independently in a fast-paced, growth-stage environment, subject to regulatory scrutiny, operating excellence, and Coinbase’s demanding standards to operate the world’s most-trusted virtual currency exchange.

Coinbase is here to change the world. By creating an open financial system we will bring about more innovation, efficiency, and equality of opportunity on a global scale. Operating across 33 countries, Coinbase is the world’s largest retail brokerage and exchange, trading over $2.5 billion in 2016 alone. Oversight is provided by the Head of UK Compliance. This role will be a direct report of the Director of Compliance (US). The AML/CTF Lead will conduct ongoing compliance review, support, and analysis in support of Coinbase’s BSA/AML and other regulatory compliance policies and programs. Responsibilities May perform some or all of the following regulatory compliance tasks and projects to ensure a high level of compliance with applicable internal and external rules and regulations, including: Investigate alerts for suspicious activity and potential sanctions violations Review new and existing merchant activity on the Coinbase platform Conduct enhanced due diligence reviews and research Adhere to and comply with the applicable federal and state laws, regulations, and guidance and Coinbase’s policies and procedures Remain current with industry developments and new FCA/AML rules/regulations Assist in the implementation of new regulations or changes to existing regulations Assist in the design of compliance-related products and rules or other company products having compliance impact Organize, analyze, and present data related to FCA Regulations Complete SARs in compliance with FCA Regulations Assist with regulatory audits and exams Respond to AML-related inquiries Investigate and respond to information sharing requests Handle law enforcement requests Maintain detailed documentation of all processes used to satisfy above activities Other duties and responsibilities as required or assigned Requirements CAMS certified or equivalent (not required, but a major plus) Minimum 1 year prior experience in conducting suspicious activity monitoring or customer due diligence investigations A basic knowledge of banking, money service business and money transmission laws and regulations to include FCA/AML rules/regulations Ability to handle highly confidential information Ability to multitask and complete projects on time A well-organized self-starter who is able to work independently Demonstrated effective time management and organizational skills Intermediate to advanced experience working with word processing and spreadsheet software programs Effective interpersonal skills Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and sometimes tight deadlines Excellent writing, analytical and communication skills Well-developed analytical skills

Coinbase exists to change the world. By creating an open financial system we will bring about more innovation, efficiency, and equality of opportunity on a global scale. Operating across 33 countries, Coinbase is the world’s largest retail brokerage and exchange, trading $150 billion since inception. Everyone knows people are the key to any successful organization. Our People Ops team is here to ensure our employees have a powerful, engaging and meaningful work experience. The People Ops Generalist, London plays a vital role at Coinbase by owning onboarding and offboarding, benefits administration, payroll, the immigration and visa process, HRIS and vendor management. As a Generalist, you have the opportunity to impact every employee's experience at Coinbase. You’ll work closely with the People Ops team to create a powerful, engaging, and meaningful experience for all employees. We are growing quickly you will be able to directly influence the scaling of our organization by thinking creatively, using data to inform your decisions, improving and creating current processes.  We have a healthy foundation and we’re looking for an individual to bring their talents to help us continue to build the most effective People Ops organization on the planet. Responsibilities Work with relevant stakeholders (leadership, GM, managers, people team) to help drive people programs and strategies that enhance our culture -- including performance management, compensation, talent development & feedback, employee engagement & retention, and internal communications Provide coaching/guidance on skill & professional development, career pathing and leveling, change management, org design, and tricky people situations Identify and advise leaders on the development needs of their teams and function Approach people matters with an eye toward compliance and reducing risks; help build and apply HR policies and manage employee relations issues. Analyze trends & use data to develop people programs and influence change Build strong relationships across the business Successfully execute global open enrollment and renewal of benefit plans Implement and administer employee policies Think strategically about the immigration program and how to constantly improve the experience for our employees Requirements 3+ years experience as an HR Generalist in UK/Ireland Experience in startup culture - comfort with ambiguity and non-stop problem solving, building, and action Extremely detail-oriented - you can’t sleep at night if loose ends haven’t been tied off Strong interest in process improvement - you love finding ways to make processes more efficient and streamlined Proficient with Google apps, especially Google Sheets - strong analytical and data manipulation skills, experience using pivot tables, creating charts and graphs Impeccable judgment and ability to handle confidential information   Creative, innovative, passionate Excellent communication skills, both written & verbal BS/BA degree

Our  vision  is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that  journey  is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, focus on the needs of our customers and create products that are easy to use. The GDAX team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments. This is where we need you - you’ll work with design, product, and trading teams to build new and exciting products that will shape the digital asset industry for years to come. If you’re excited by the problem spaces of designing and delivering engaging user experiences, building performant APIs to power them, and dealing with relational databases, we should talk! A little about our team: we’re a full-stack product team with experts in frontend, backend, trading, product, and design. We care deeply about our stack and tools - we’ve built out a React based single page app frontend and have continuous integration with multiple deploys daily. We pay special attention to performance as we operate a real-time application with high frequency, low latency updates. Our toolchain is based on Node and PostgreSQL on the backend and React, MobX and Webpack on the frontend. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.   Responsibilities Work across the entire stack to build, test and ship new user facing products using modern tools like Node 8, ES6, PostgreSQL, React, Flow and Webpack. Create trustworthy user experiences by building features that are simple, easy to comprehend, performant and reliable. Articulate a long term vision for growth engineering and infrastructure at Coinbase. Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Requirements You have at least 4 years of experience in software engineering. You’ve worked with production scale Web apps. You’re comfortable working full-stack, and are excited about diving into the frontend, backend or datastore as needed. You write high quality, well tested code to meet the needs of your customers. You’re comfortable operating in dynamic environments, and are self-directed. You’re passionate about building an open financial system that brings the world together. Nice to Haves You’re staying on top of modern web application development best practices. You’ve worked on full stack teams in the finance or security space.

Our  vision  is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that  journey  is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, focus on the needs of our customers and create products that are easy to use. The GDAX team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments. This is where you come in - you’ll work closely with product, customer success, and design teams to build trading features that our customers want. You’ll collaborate with a wide variety of engineering and non-engineering teams to add new digital assets, build trust and safety features, and design trading infrastructure. If you’re excited about hard financial and distributed systems problems, like scaling and building financial systems that can handle thousands of trades per second at really low latencies, we should talk. A little about us: we’re a full-stack product team with experts in frontend, backend, trading, product, and design. We care deeply about our tools - we’ve built out a proprietary trading infrastructure, high-throughput matching engine, asynchronous settlement services, a React based frontend, a service oriented NodeJS backend and more. We are running continuous integration with multiple deploys going out daily. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.   Responsibilities Design highly performant FIX and REST trading gateways for our customers and our front-end teams. Design, build, and maintain backend services which help with trade matching, accounting, financial reporting, liquidity and risk management.   Articulate a long term vision for maintaining and scaling our backend systems. Work with engineers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Requirements You have at least 4 years of experience in software engineering. You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You’re passionate about building an open financial system that brings the world together. Nice to Haves You’ve worked with Node.js, Java or Kotlin. You’ve built systems in the finance and security space.

Our  vision  is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that  journey  is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more delightful to use. Moving and transacting financial assets safely is core to executing on our  vision  and building our brand of trust. The payments team builds shared infrastructure for Coinbase and GDAX to securely store and trade billion dollars of assets. We take on hard engineering problems in cryptography, security, blockchain technology and distributed systems, with a focus on building high reliability services for product teams. On payments, you will be tasked with helping Coinbase and GDAX expand to new markets and assets. You’ll work closely with product, infrastructure, fraud and security teams to add new cryptocurrencies to our platform, and to help expand to new countries around the globe. You will also be responsible for designing, building and maintaining scalable software systems used by over 9 million customers use to trade cryptocurrencies. A little about our team: we take continuous learning to heart. We often dive into computational, financial and economic theory to better understand the engineering problems we face. We also make sure that we have the best tools for the job - we are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day, work primarily on microservices and have great monitoring, alerting and debugging tools for production. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.   Responsibilities Build integrations with fiat banking partners in countries around the world, to make cryptocurrencies accessible to everyone. Design secure and highly reliable services to integrate with blockchains and add new cryptocurrency assets to Coinbase and GDAX. Write infrastructural services that provide secure storage, accounting and transactional services to help our customers trade assets safely. Work with engineers, product managers and senior leadership to turn our  vision  into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Requirements You have at least 4 years of experience in software engineering. You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You’re passionate about building an open financial system that brings the world together. Nice to Haves You’ve worked with Golang, Ruby, Docker, Sinatra, Rails, Postgres, MongoDB or Redshift. You’ve built financial, high reliability or security systems.

Infrastructure is not a back office function at Coinbase. It is a product that we hold to the same quality standards as any other that we ship (in our case, with internal and open source customers). Developer productivity and happiness is our goal. We’ve built some of the most secure, dockerized infrastructure running in the cloud and consider DevOps & automation a competitive advantage for the company. We’re growing our team to continue protecting and scaling Coinbase’s infrastructure while furthering our mission of making payments more open and efficient around the world. Responsibilities Scaling the persistent tiers that power a 12 factor, containerized micro-service architecture Providing durable and optimized storage services for internal applications Ensuring high availability across all backing services with well exercised disaster recovery plans Provide self-service access for engineering teams to deploy, scale and access production infrastructure Participate in 24x7 on-call rotation Balancing security and usability with novel approaches to isolation and access Requirements Experience building and maintaining large-scale production systems Experience with backend development  Hands-on coding ability  Interest or passion for building solid, scalable infrastructure Preferred Experience using Amazon Web Services, Kinesis, Postgres, MongoDB and Redis. Experience with host, network and account security in a VPC Experience deploying, integrating & securing service discovery Experience with immutable infrastructure What to send Links to your GitHub/Stack Overflow or something awesome that you've built A brief answer to the following question: What have built that you’re most proud of? A resume or LinkedIn profile

Job description About the role A blockchain is an economy, and at Chainalysis we have unique data on the thousands of services and millions of entities that make hundreds of thousands of transactions a day. Despite this highly detailed panel of data, the statistical relationships are little studied, and the blockchain economy frequently experiences structural breaks. If you are an inquisitive econometrician, we need you to explore this data. This ranges from identifying time trends in transaction data, to creating price prediction models, to estimating the relationship between flows of cryptocurrencies to exchanges and subsequent trading activity.   Your responsibility will be to develop econometric models and apply them to our data, to understand the statistical relationships your work reveals, to communicate these findings, and, for successful models, to work with the team to develop a proof of concept product, which could then be integrated into our analytics platform.   The role can be based in either New York, London or Copenhagen.   About Chainalysis Chainalysis builds trust in blockchains between people, businesses, and governments. We do this by structuring blockchain data to identify the economic system behind the technological system that is directly observed on a blockchain. We focus on cryptocurrencies, in particular those based on the Bitcoin and Ethereum blockchains, and are rapidly increasing our blockchain coverage. We then serve this data to our customers via an analytics platform.   In product research, we imagine and test hypotheses about the blockchain economy. For example: how liquid is Bitcoin? What is the PageRank of a darknet market? Do the top 100 ICO’s have a common set of investors? Our work is to both develop new features for our platform, and to share our insights with the world, which has so far led to coverage in the WSJ, Bloomberg and Sky News, among others.   We are a small, distributed team in New York, London and Copenhagen. We have amazing data and excellent technical backend support. We are at the cutting edge of blockchain analytics, so every week we can deliver new and unique insight. But we need you to join our team and bring your imagination, proactivity and technical analysis skills so we can develop new analytics products for this new industry. Requirements To be successful in this role, you will meet the following requirements: Knowledge, experience and technical skills: A PhD is preferred, a Masters at a minimum, with a focus on econometrics, in particular times series and panel data Experience of applying techniques, in academia or industry, is preferred Technical skills to work with gigabytes of data and implement models, in Python or R for preference Knowledge of blockchains and cryptocurrencies is preferred but only an interest and willingness to learn is essential   Personal skills: Proactive and collaborative: you will know the most about your domain so it is up to you to push the boundaries of what is possible, but we work as a team to set the research direction and evaluate its potential Flexible and experimental: we are a rapidly growing start-up in a rapidly evolving industry; this means we iterate quickly and change direction if needed Ability to think and work at scale: both the size and number of blockchains and the diversity of our customers is growing rapidly; this means you will be developing product concepts that are insightful across multiple blockchains and valuable across multiple use cases Location and language: You have the right to work and are based in either New York, London or Copenhagen Fluency in English is essential We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job description About the role A blockchain is a novel economic system, and at Chainalysis, we are among the few who are asking fundamental questions about its nature. By answering these questions, we help build trust in blockchains between people, businesses, and governments, thereby enabling greater adoption. If you are an insightful and thorough researcher, we need you to help us develop and answer these fundamental economic questions using data. This ranges from measuring financial stability risks within cryptocurrencies, to evaluating how mining activity affects the price, to identifying the conditions for a blockchain to fork.   Your responsibility will be to help develop the research questions that the team investigates, to create research methods and data specifications that implement these questions, and to help evaluate findings with regards to their robustness and potential as a product. This latter responsibility will require communicating our proof of concept products to the rest of the firm, in particular the sales and product teams. In addition to working on internal product research, you will publish our research findings on our blog and via the media.   The role can be based in either New York, London or Copenhagen.   About Chainalysis Chainalysis builds trust in blockchains between people, businesses, and governments. We do this by structuring blockchain data to identify the economic system behind the technological system that is directly observed on a blockchain. We focus on cryptocurrencies, in particular those based on the Bitcoin and Ethereum blockchains, and are rapidly increasing our blockchain coverage. We then serve this data to our customers via an analytics platform.   In product research, we imagine and test hypotheses about the blockchain economy. For example: how liquid is Bitcoin? What is the PageRank of a darknet market? Do the top 100 ICO’s have a common set of investors? Our work is to both develop new features for our platform, and to share our insights with the world, which has so far led to coverage in the WSJ, Bloomberg and Sky News, among others.   We are a small, distributed team in New York, London and Copenhagen. We have amazing data and excellent technical backend support. We are at the cutting edge of blockchain analytics, so every week we can deliver new and unique insight. But we need you to join our team and bring your imagination, proactivity and technical analysis skills so we can develop new analytics products for this new industry. Requirements To be successful in this role, you will meet the following requirements: Knowledge, experience and technical skills: A Masters at a minimum, in a quantitative social science, such as Economics 2+ years in a quantitative research or consultancy role Technical skills to investigate and visualise data, in Python or R for preference Excellent ability to generate and test hypotheses, and put findings in context Excellent ability to write and communicate our research, both internally and to the media Knowledge of blockchains and cryptocurrencies is preferred but only an interest and willingness to learn is essential Personal skills: Proactive and collaborative: you will be responsible for ensuring that a research project is productive, by taking your own initiatives and providing guidance to the rest of the team Flexible and experimental: we are a rapidly growing start-up in a rapidly evolving industry; this means we iterate quickly and change direction if needed Ability to think and work at scale: successful product concepts will be integrated into our analytics platform and our public content reaches a wide audience; this means you will need to clearly explain complex concepts and express them precisely in data specifications Location and language: You have the right to work and are based in either New York, London or Copenhagen Fluency in English is essential We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Do you have a passion for data analytics and a visionary for big data insights? As a Pre-Sales Solutions Architect at Ayasdi, you will be helping customers fundamentally change the way they analyze complex, high dimensional data and recognize the business value of Ayasdi’s new insights. You are comfortable communicating and demonstrating the value of enterprise-class software solutions, and you are confident in leading all technical aspects of the platform sales cycle. You are comfortable working with technologists and technology executives at all levels to define business requirements and establish technical value. You know big data and analytics. You want to bring your expertise to bear on problems that can change the world. Responsibilities: Develop, demonstrate, and present business value use-case scenarios and competitive differentiators of the Ayasdi analytics platform and applications Work collaboratively with a high-performing, experienced sales team to uncover customer needs, priorities, and develop value-based use-cases and account engagement strategies Manage the interaction with prospective customer’s data requirements to uncover analytic and process improvement use-cases; including the specification of scope, tasks, milestones, and deliverables in order to successfully present and demonstrate such use-cases Perform business development and communication functions at field events such as conferences, trade shows, and seminars Consistently communicate and brainstorm with your Ayasdi extended virtual sales account team around all aspects of account strategies and opportunity development As part of the Sales team, meet or exceed quarterly and annual sales quota on a consistent basis Assist the product management team with roll-in/roll-out functional enhancements and application development, providing customer impressions and feedback Support post-sales transition and account renewal opportunities Respond to functional and technical elements of RFI's/RFP's Travel demands of 30% - 50%. Required Skills: Outstanding written and oral communication skills Thorough Financial Services industry analysis experience Database, data analytics, or data science experience, preferably related to sales or business development Ability to effectively communicate with a diverse audience, including but not limited to line-of-business, technical, and executive stakeholders Experience selling enterprise platform or large customized software solutions into Financial Institutions Demonstrated ability to effectively communicate and position data analytics and the business and technical value Familiarity with or aptitude to learn data science, mathematics, and industry specific process and vocabulary to successful lead meetings with a diverse group of prospects and their respective focus Demonstrated ability to work as an integral member of high-performing team, preferably within a sales or presales related role Demonstrated ability to build and manage customer relationships Strong orientation to team communication and collaboration Undergraduate or graduate degree in mathematics, engineering, or economics Preferred Skills: Direct or indirect experience in Big Data and/or Data Science Statistical, engineering, or mathematics education, certifications, or experience

Ayasdi uses a pioneering approach to automatically discover insights from complex data. Founded in 2008 after a decade of research at Stanford, DARPA, and NSF, Ayasdi uses Topological Data Analysis (TDA) to unify cutting-edge machine learning approaches into a common framework without the need to write algorithms, queries or models. We’re building a platform to solve some of the world’s most complex data problems, are well funded by top-tier VCs and have a passionate team with a great culture. As a Data Scientist at Ayasdi, you will be solving some of the most complex problems with the most revolutionary analytical platform. Our applications, with your help, will fundamentally alter the way data is analyzed. Your technical and inquisitive aptitude will lead you to interesting datasets, but your creativity and initiative will help you find clarity with obscure information. You will collaborate with cross-functional teams to perform exploration and experimentation to build prototypes and best practices for our applications. This position will bring insight and change how our customer’s approach complex problems with analytics. Responsibilities: Directly interact with customers across industries to understand and help solve their business problems. Become a master user and advocate of Ayasdi’s product Serve as a technical and subject matter expert during external communications, enabling sales during the pre- and post- sales efforts. Make scientific contributions while providing thought leadership in publications, speaking opportunities, presentations. Interact and collaborate with engineers and product managers, relaying feedback from customers to continually develop our product Requirements:   MS or PhD in quantitative field 6+ years utilizing Machine Learning in either Financial Services or a Healthcare setting. Solid understanding of statistics and machine learning algorithms. Ability to translate analytic ideas into code using production-quality Python code. Expertise with data science toolkits like scikit-learn. Ability to travel 30% in the field as necessary

Adyen is the home of knowledgable , resourceful and inspiring Account Managers and we are looking for more talent to join one of the fasted growing offices in one of the fastest growing Fintech companies in the world. Being an Account Manager at Adyen, you’ll be managing relationships with international merchants, across multiple industries and multiple channels so life is never dull. This position will be crucial in developing the Adyen brand across the globe, and working with a team of experts around to support you, your development of the Adyen brand will be more than matched by the development of your own career and expertise in the world of global payments. Backed by the worlds top investors, managed by the worlds best motivators, and servicing the worlds most successful companies - the ride is so exciting, jump on it! Your responsibilities Commercial: Driving the growth of international clients across different continents and within different payment channels. Consulting: Providing consultancy-like advice about the international payments market. Support: Managing the integration of clients to the Adyen platform, while working closely with the Adyen technical team to discuss the development of new features for merchants. Your profile Flexible yet professional. Highly motivated team player. Excellent technical knowledge. Willingness to travel. Independent, self-motivator, intelligent, entrepreneurial. Strong negotiator. Your qualifications Experience: Minimum 3 + years of experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services ( specifically payments) role. Experience in the payments industry from the merchant side is a definite plus. Education: MBA, Masters in Finance or a technical field. Communication: Strong written and verbal communication skills. Language: Fluent in English. About Adyen Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston. Our company culture At Adyen our people are our greatest asset. Our unique company culture attracts the smartest people, who take initiative & ownership and can truly contribute to our fast growth. We believe that people reach the utmost if we give them freedom, opportunities and responsibility to build Adyen. Our culture is very informal and direct. We talk straight without being rude. We are extremely customer centric . We believe in teamwork, and don’t like egos and hierarchy. When taking a decision we take them quickly but always involve others to further improve. We provide each other regular informal feedback and let everyone design their own growth path.

We’re searching for an ambitious, intelligent and caring leader who puts the needs of people first. Monzo is an exciting combination of bank and tech start-up, started from scratch in February 2015 to build a bank you’d be proud to call your own. We’re focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone. We’re at the start of our journey to serve a billion people and we’ve made some good progress. We have 300+ staff, half a million lovely customers and a UK banking licence . We’re growing like crazy and that’s both exciting and challenging. That’s where you come in. You will spend your time owning all things ‘people’ and that means improving the way we hire, manage our multi-site offices (we have three so far), train, performance coach, deliver reviews, give feedback, set remuneration, provide benefits and, ultimately, support those who leave us. We’re assembling a diverse, passionate, high performing team and you will be doing the same to achieve our wonderful people dreams. Right now the people team is around 12 strong (including our hiring team) and we need more people and skills to keep the wheels turning and improve the lives of every Monzonaut (our staff!). We have already doubled in size this year and it is entirely conceivable that we grow from 200 to 2,000 in the next few years. We want to keep the hiring bar high, whilst retaining the start-up speed and culture. You’ll help bring the best parts of Airbnb, Stripe, Pinterest, Facebook and Google, whilst also developing something unique to Monzo. Over the last three years, we’ve tried to develop an  inclusive , collaborative and transparent way of working; whether it’s a Slack channel to say ‘thanks’ to one another, signing the  women in finance charter  or maintaining a completely transparent  way of working internally and externally. We’re all continuously learning, embracing change and experimenting with new ideas. This role is pivotal in continuing that. This role will be reporting directly to our Deputy CEO, and you will build great relationships with other members of the senior team, as well as more broadly. You should apply if: You care most about people, how they think and feel You’re interested in how technology can improve people’s lives You’ve been an influential part of a fast-paced tech company that’s grown rapidly You’re super organised You’re a great communicator What we’re doing here at Monzo excites you!

Internally known as Squad Captain Manager. We’re looking for an experienced senior customer support manager to be an empathetic leader for our Squad Captains and Customer Operations (COps) team. Our  customer operations  team is at the heart of Monzo Every person in this team cares about our customers’ problems and is empowered to solve them quickly and with minimal fuss. We work in small squads of 8-10 people, which are split between communication channels and time periods. Some squads specialise in social media responses, helping customers over the phone or responding via in-app chat. As Squad Captain Manager, you’ll provide support and leadership Each Squad Captain supports and coordinates the work of their team members. You’ll directly manage a number of Squad Captains so they can meet their personal and professional development goals. You’ll organise people around you and take quick action when you see a problem coming - whether it’s not enough people covering the right types of queries, a training need, or something going wrong. You’ll listen to your people, guide them through hard times and celebrate their successes. You’ll have responsibility for some disciplinary and grievance matters and work closely with your colleagues in London and Cardiff to make sure that we apply these policies fairly across all areas of COps. Communication between offices is a key challenge You’ll work closely with other Squad Captain Managers and senior stakeholders within COps to share ideas and support each other. You’ll make sure communication between the London and Cardiff offices is seamless, gathering feedback and sharing the same consistent message with all team members. Each day you’ll be: Instilling a strong customer-centric culture and keeping everyone focussed on what really matters: helping our customers with their personal financial lives Helping Squad Captains outperform in their roles by: having regular 1:1s with Squad Captains giving and receiving feedback about people, process and QA coaching, mentoring, and developing high performing squads and captains Running Squad Captain group sessions, e.g. knowledge sharing Supporting the interviewing and hiring of new Squad Captains/COps Helping us become an exceptional place to work for the ambitious, highly motivated COps that we hire You should apply if: You have significant senior management experience, ideally in a customer-centric role You’ve led successful teams to achieve their goals and have an empathetic leadership style You’re as comfortable working 1:1 as communicating with large groups You empower your people to find solutions themselves You can motivate teams working on ongoing operational work You are very hands-on and solve problems when you spot them What we are doing at Monzo excites you! You’ll spend your first months on the frontline To be an effective Squad Captain Manager you’ll need to know the ins and outs of the Customer Support job. You’ll have frontline COps training in your first 2-3 months and then transition into the Squad Captain Manager role. Logistics: The application process consists of a short phone interview, followed by a practical written exercise and a couple of on-site interviews at our office in London.

Luno is a leading global digital currency company operating across more than 40 countries and with offices in London, Singapore and Cape Town. We’re Series B-funded and backed by some of the top tech investors in the world. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin and Ethereum. Our vision is to upgrade the world to a better financial system. We are looking for a marketing analyst who understands performance marketing and the importance of data-driven decision making. This is a crucial role as you will work with the performance marketing team to help find insights/opportunities based on the data from different marketing channels. You will be responsible for conversion setup/tracking, ROI analysis and reporting automation across multiple paid channels. What you'll do Build tailor-made reporting with appropriate analysis and monitoring tools such as Funnel.io and supermetrics Conduct regular reporting and analysis to identify opportunities and measure channel performance Work with the data science team to minimize data discrepancy between marketing channels and internal BI tool like looker.io Help implement efficient revenue tracking mechanism with ROI cohorts Work with channel owners to build custom reports and suggest findings regularly Translate complex data into convincing reports and findings Effectively communicate with management, product, and data science teams on marketing data pack Help team allocate marketing budgets based on ROI and the opportunity to growth/optimizations What you'll need BA or BS in Marketing, Economics, Business, or related fields. MBA or MS in Marketing, Business or related field is a plus Strong quantitative, analytical and problem-solving abilities A good understanding of Mobile attribution, GTM, Google analytics and other web analytics packages. A self-starter who is highly motivated and passionate about finding insights through the data Demonstrates a structured and methodical way of working, with the ability to cope with competing demands and effectively prioritize tasks. Excellent interpersonal, communication skills Preferably a basic knowledge of how crypto-currencies like Bitcoin work