57 jobs found in paris

JOB DESCRIPTION Symphony is seeking a talented Technical Account Manager to oversee and manage technical implementations with enterprise accounts. Technical Account Managers work in close collaboration with sales, product, Post Sales and engineering teams to ensure Symphony’s product and service meet clients’ expectations. RESPONSIBILITIES Take ownership of all technical and product initiatives for assigned accounts. Work in close collaboration with sales to ensure retention and increase penetration of enterprise accounts. Work in tandem with account managers to map out account structure, identify decision makers and establish touch points for technical operations. Capture product requirements and advocate for customer requirements within Symphony. Work closely with product teams to provide regular product roadmap updates to customers. Develop a comprehensive understanding of customer environment and operational constraints. Ensure that any customer specific configurations are documented and part of product development lifecycle. Work with assigned accounts to establish a well defined IT and business process for cloud and on-prem deployments. Oversee go-to-market for new product features to ensure the best customer experience. Provide detailed review of operational performance of account, metrics and service disruptions to management team and customer. Assist support engineers in troubleshooting technical issues and service outages for assigned accounts. Responsible for escalation to Symphony management to ensure timely resolution of service outages. REQUIRED QUALIFICATIONS Bachelor’s Degree in Computer Science, Math, or related discipline required or equivalent work experience Fluent in English and French Is essential  Proven experience managing applications/technical deployments in a client facing role. Strong technical and product skills with experience deploying and support cloud software. Comfortable in the dynamic atmosphere with a rapidly expanding customer base and an evolving product stack. Exceptional communication skills. Ability to engage C level decision makers on product and technology. Ideal candidate must be self-motivated and develop a deep understanding of Symphony product and technical stack. Organised and analytical. Able to distill complex and ambiguous requirements into clear deliverables. Ability to seamlessly transition between tactical and strategic focus with accounts. ABOUT SYMPHONY: Symphony transforms the way users communicate effectively and securely with a single workflow application. Forging a new path in the industry, Symphony is designed to help individuals, teams and organizations of all sizes improve productivity, while meeting complex data security and regulatory compliance needs. Symphony was founded in October 2014 and is headquartered in Palo Alto, CA, with offices in New York, Hong Kong, Singapore, Tokyo, Stockholm, Sophia-Antipolis and London. Symphony has raised roughly $300 million from the world’s largest financial institutions and recognized investors such as Bank of America - Merrill Lynch, Barclays, BNP Paribas, Citibank, Goldman Sachs, JP Morgan Chase, Credit Suisse, Deutsche Bank, HSBC, UBS, Société Générale as well as Google. We’re looking for top-notch talent to join our team to help us change the way the world communicates. If you have the skills and savvy to work with a world-class team and an appetite for game-changing disruption, we want to hear from you!

Symphony is seeking a senior Solutions Architect to be based in our Paris or Sophia Antipolis office. This is a customer facing role at Symphony and the successful candidate will engage directly with Symphony’s key customers including in the public sector area to advise and assist them with the deployment of the Symphony secure communications platform, in particular in a private hosting and/or hybrid hosting environment. The Solutions Architect will work closely with customer-facing colleagues such as sales, technical account manager, other solutions architects, and Engineering teams to ensure the successful delivery of Symphony solutions to our customers. Given the global nature of our business and the importance of communications systems within our client base, the holder of this position may be required to work outside of normal business hours. Candidates must have strong Customer Service skills and be able to demonstrate relevant technical expertise in enterprise communications.     You’ll work on-site with our customers to design, ratify, and perform system integrations and installations of the Symphony Secure Communications platform. You’ll present demonstrations and migration plans to customer stakeholders and leadership, write code with and help train their engineers, and lead the technical delivery of the approved migration plans. You will collaborate with Product, Operations, and Engineering teams as well as fellow Architects to propel this work.   Your passion for technology, learning, and solving problems, along with your enthusiasm for working with customers will empower a diverse audience of decision makers to embrace the Symphony platform to build what’s next for their businesses.   Responsibilities Install cloud/on prem based Symphony pods in private hosting / hybrid hosting environments (private data centers, plus combination of public cloud / AWS / GCP) Provide domain expertise around deploying on-premise or in public cloud installations of Symphony Platform and integration with existing enterprise technology. Facilitate deep technical discussions with customers, partners, and internal teams. Provide customer and market feedback to product and engineering teams to help define product direction. Support Account Managers and Sales Engineering teams as needed through all phases of new customer engagement. Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive partners. Travel up to 70% of the time to client sites.   Minimum qualifications: BA/BS degree in Computer Science or a related engineering field, or equivalent practical experience. Hands-on experience with cloud computing, including infrastructure, storage, platforms and data management Hands-on experience with traditional enterprise data-center technologies, including relational databases, storage appliances, virtual machines, and private networks. Hands-on experience with enterprise networking, TCP/IP, VLAN, VPN, HTTP, TLS Demonstrated understanding of Asymmetric and Symmetric cryptography including RSA and AES Experience working with industry analysis and enterprise technology sales. Experience producing technical assets or writing technical documentation.   Preferred Qualifications MS degree in Computer Science or a related engineering field, or equivalent work experience. Direct experience working with a variety of enterprise and cloud technology systems, designing solutions, or developing business applications. Experience in the business technology market, and expertise working closely with sales and marketing teams in SaaS or enterprise software fields. Understanding of the current state of infrastructure automation, continuous integration/deployment, NoSQL, security, networking, and cloud-based delivery models. Ability to effectively communicate complex technical concepts to a broad range of audiences.

You love talking to strangers and building connections. You’re driven by helping others to improve their business. Thinking of a million ways to get things done is your daily routine. Do you recognize yourself? We are looking for you! Adyen is the payments company powering global commerce for Uber, Facebook,  Freelancer.com , Netflix,  Kogan.com , Movember amongst others. Working for us, you will be working with leading companies, always on the move, looking for new customers everywhere you can, approaching, pitching and following up with prospects, customers and partners. You are a born leader and like to always be a step ahead. Adyen will provide you with a very fast growing, high tech, fun and challenging environment to grow your career. What you’ll do Negotiate deals and close contracts. Sell Adyen Payment Solutions to large, domestically and internationally operating corporations. Generate new business for Adyen in areas such as Retail, Digital, Travel, Gaming. Have personal contact with your merchants/prospects – don’t hide behind email. Work together with sales support, implementation, and account management teams. Work in a young entrepreneurial environment. Partner with technology leaders.   Who you are You have a natural talent for closing deals. You have a bias for action, are good with the details and can think analytically. You learn quickly and thrive in an unstructured environment – at Adyen, we create our own path and won’t be slowed down by “stewards” You love what you do and execute with a sense of humor, positive attitude and a team-oriented mindset. We include different people to sharpen our ideas so collaboration is key. You think globally and are excited to travel internationally and domestically up to 20% of your time. Who we are Adyen is the payments platform of choice for many of the world's leading companies. The only provider of a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods, Adyen delivers frictionless payments across online, mobile, and in store. With offices around the world, Customers include Facebook, Uber, L'Oreal, Casper, Bonobos, Netflix, and Spotify.

Adyen is looking for a highly motivated Enterprise Sales Manager in Paris. This person will focus on new business and work closely together with the corporate sales team at the Adyen headquarters. The Enterprise Sales Manager is responsible for creating new Gross Margin in France, as well as Internationally. What you'll do Partnerships: Structure new commercial referral partnerships that drive new business for Adyen. Sales: Sell Adyen Payment Solutions to international corporations. Networking: Create a local international corporations network. Who you are Flexible yet professional. Highly motivated team player. Excellent technical knowledge. Independent, self-motivator, intelligent, entrepreneurial. ​Strong negotiator. ​Strong personality with a strong commercial drive. Preference to work in a young entrepreneurial environment. Wants to work in the forefront of the market. Willingness to travel. Qualifications Education: Bachelor and/or Master degree, preferably MSc in business or in a technical field. Language: Fluent both written and spoken in French and English Background: Minimum 5 - 8 years of experience in a sales role selling complex enterprise software, technical infrastructure or financial services.   Who we are   Adyen is the payments platform of choice for the world's leading companies. The only provider of a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods, Adyen delivers frictionless payments across online, mobile, and in store. With offices around the world, Adyen serves 9 of the 10 largest US Internet companies and many worldwide retailers. Customers include Facebook, Uber, L'Oreal, Casper, Bonobos, Netflix, and Spotify.

About Yomoni is a management company with technology behind. Since 2015, they have been democratizing savings management by making it simple and affordable. They want to offer sophisticated investment techniques to as many people as possible, thanks to an easy-to-use interface. Incidentally, they hired forty people, raised more than 8 million Euros, and convinced several thousand French to leave them the keys to their savings. Thanks to Yomoni, people who are not experts in finance place their money as experts, without putting their noses outside and without leaving an arm: everything is done online and the costs are much lower than those of a regular bank. . In concrete terms, Yomoni designs for each of its clients a diversified and low-cost portfolio, with the aim of helping them to save efficiently over the long term, as do the best investors. They combine technology and management to deliver the best returns to their customers while minimizing their costs. So they do things like asset allocation, portfolio rebalancing, dividend reinvestment, and other financial services that most people find too complicated or too expensive to implement on their own. Although they are often called robo-advisor by journalists, they feel closer to financial advisors than household robots. They do not use any robot, not even spare. It is therefore real humans who drop the phone when it rings in their Paris office. Job Description As a personal savings advisor, you play a key and cross-cutting role at the heart of the customer relationship. In direct interaction with our customers and prospects on different channels (chat, telephone, e-mail, social networks), you provide first-level support by responding to all their requests or by contacting them proactively to offer them your support (support on the discovery of our offer, definition of their savings project, use of our services ...). You intervene throughout the whole chain of management of the customer files by ensuring the smooth running of the operations and the respect of the objectives of qualities and performance defined. Thanks to your privileged position at the heart of the customer experience, you also contribute to the recovery of the points of blocking and the remarks of the users to allow a continuous improvement of our customer service. To know more about the details of your missions: Front: in contact with customers Provide first-level assistance on the incoming solicitations of customers and prospects through the different channels (Chat, E-mail, Phone, Social Networks): Answer questions about Yomoni, its offer and its services. Accompany prospects in the definition of their savings project and the online subscription process, help customers use their secure space and understand the information available to them (eg management report). Play a facilitator role to help our users overcome potential technical blockages. Take responsibility for monitoring and resolving the requests assigned to you in accordance with our objectives of quality and response time: Keep the client regularly informed of the progress of the processing of his application when it can not be resolved immediately. Effectively notify external interactions in our customer relationship tool to ensure quality customer relationship monitoring. If necessary, ask for help and / or facilitate the intervention of a Senior Advisor or an Expert from the investment team to best meet the client demand. Get in touch with customers and prospects who are stuck in the subscription path or on subsequent transactions in order to offer them your help. Use your interpersonal skills to deal with situations where everything is not going as the client would have liked and make him feel that he is always at the heart of our concerns. Middle: management and monitoring of client files Ensure the processing and the follow-up of the files of openings and the operations customers: First level controls and validation of the contracts opening documents (supporting documents, consistency of the files, regulatory aspects). Contact and reminders of customers for missing pieces or information. Control and validation of operations related to the life of a customer contract (payments, withdrawals, modification of personal information, modification of management profile ...). Continuous improvement of the service Help the team to better know and understand its customers to ensure continuous improvement of their experience: Effectively qualify the questions and difficulties encountered in our CRM tool (Zendesk). Identify and escalate difficult cases that cause a bad customer experience. Share your feedback and suggestions to improve processes and customer journeys. Required profile If you recognize yourself in this profile: apply! True sense of customer service: you always think of the effects that every action / inaction could have on the customer. you are responsive and know how to overcome problems to provide an answer to the customer.

About Yomoni is a management company with technology behind. Since 2015, they have been democratizing savings management by making it simple and affordable. They want to offer sophisticated investment techniques to as many people as possible, thanks to an easy-to-use interface. Incidentally, they hired forty people, raised more than 8 million Euros, and convinced several thousand French to leave them the keys to their savings. Thanks to Yomoni, people who are not experts in finance place their money as experts, without putting their noses outside and without leaving an arm: everything is done online and the costs are much lower than those of a regular bank. . In concrete terms, Yomoni designs for each of its clients a diversified and low-cost portfolio, with the aim of helping them to save efficiently over the long term, as do the best investors. They combine technology and management to deliver the best returns to their customers while minimizing their costs. So they do things like asset allocation, portfolio rebalancing, dividend reinvestment, and other financial services that most people find too complicated or too expensive to implement on their own. Although they are often called robo-advisor by journalists, they feel closer to financial advisors than household robots. They do not use any robot, not even spare. It is therefore real humans who drop the phone when it rings in their Paris office. Job Description You play a key role at the heart of operations and customer relations by intervening throughout the entire chain of  customer records management: Controls and validation of the contracts opening files (identification of the customer, supporting documents, adequacy of the risk profile, overall consistency of the files, fight against money laundering) Controls and validation of operations related to the life of a customer contract (payments, withdrawals, modification of personal information, modification of management profile ...) You interact directly with customers by email or phone to collect additional information or parts as needed.  Through your actions, you take care to guarantee the smooth running of the operations and the respect of the defined quality and performance objectives: Deadlines for opening an account and carrying out transactions Effectiveness of customer interactions Thanks to your privileged position at the heart of the customer experience, you also contribute to the recovery of the points of blocking and user feedback to allow a continuous improvement of our customer service. To know more about the details of your missions: Ensure the processing and the follow-up of the files of openings and the operations customers: 1st level controls and validation of the contracts opening files (customer identification, supporting documents, risk profile adequacy, overall consistency of the files, anti-money laundering) Controls and validation of operations related to the life of a customer contract (payments, withdrawals, modification of personal information, modification of management profile ...) Contact customers directly for additional information or supporting documents *  Help the team to better know and understand its customers to ensure continuous improvement of their experience *  : Effectively qualify issues and difficulties Identify and escalate difficult cases causing a bad customer experience Share your feedback and proposals to improve processes and customer journeys Training & Perspectives: At Yomoni, you will receive initial training and ongoing coaching to help you achieve your goals and the level of excellence we seek You will be evaluated regularly on the basis of clear and shared objectives You will evolve on the perimeter and the depth of the actions supported according to your performance, your progress and your motivation Required profile Training Bac +2 to Bac +3 with (or wishing to acquire) a financial qualification 1st experience in financial services and / or customer administration Aptitudes and "know-how" expected Efficiency and rigor  : you are able to follow tasks while maintaining a high level of attention and concentration on a file True sense of customer service  : you always think about the impact each action / inaction could have on the customer Team spirit  and ability to make clear and effective reports to facilitate collective work Good  agility in the use of various web  and office  tools Appetite for the world  of savings management and client operations Willingness for progress  and constant improvement in his work What we offer An attractive remuneration to be defined according to your profile and your experience The passage of the AMF Certification and associated training Regular coaching of your manager to ensure a constant progression of skills Restaurant tickets A subscription among the following choices: Spotify, Netflix, Les Echos, Challenge

About Yomoni is a management company with technology behind. Since 2015, they have been democratizing savings management by making it simple and affordable. They want to offer sophisticated investment techniques to as many people as possible, thanks to an easy-to-use interface. Incidentally, they hired forty people, raised more than 8 million Euros, and convinced several thousand French to leave them the keys to their savings. Thanks to Yomoni, people who are not experts in finance place their money as experts, without putting their noses outside and without leaving an arm: everything is done online and the costs are much lower than those of a regular bank. . In concrete terms, Yomoni designs for each of its clients a diversified and low-cost portfolio, with the aim of helping them to save efficiently over the long term, as do the best investors. They combine technology and management to deliver the best returns to their customers while minimizing their costs. So they do things like asset allocation, portfolio rebalancing, dividend reinvestment, and other financial services that most people find too complicated or too expensive to implement on their own. Although they are often called robo-advisor by journalists, they feel closer to financial advisors than household robots. They do not use any robot, not even spare. It is therefore real humans who drop the phone when it rings in their Paris office. Job Description Yomoni makes savings management simple and affordable with technology. We allow people to put their money smart, in the long run, without knocking them out with high fees and without having to be millionaires to take advantage of it. With us, what was once reserved for a wealthy elite becomes accessible to the greatest number. The team As Yomoni is a fully online management company, our technical team is at the center of everything we do. Our engineers value, design and manage our development cycle. On a daily basis, they solve interesting problems and overcome obstacles related to our growth and the environment in which we operate - demanding regulations. The role Au sein de l’équipe technique, vous utilisez votre connaissance du HTML, CSS et Javascript pour améliorer notre produit (une application AngularJS) et notre site vitrine (un site statique qui mêle Handlebar.js et MetalSmith). Vous travaillez avec les autres membres de l’équipe et nos  product managers , par cycles de deux semaines, selon les principes d’une organisation agile — les gens branchés parlent de Scrum. Vous mettez votre grain de sel dans la conception de nos futures fonctionnalités et vous collaborez avec notre équipe  back-end to give them life and then test them. You optimize our current product to make it always easier to use. In red line, you are in contact with our financial advisors, to solve the small glitches on which our customers can fall every day. Our tools Our tools evolve regularly, but for the moment, here is the list of the services on which Yomoni relies: web application: Angular JS; showcase website: Handlebar and MetalSmith; back-end: Java Springbatch; CRM: Salesforce; hosting: Amazon Web Service; continuous integration: Travis CI; version control: Git (GitHub); ticket tracking: Jira; internal communication: Slack and Gmail; ping-pong table: Cornilleau. Your advantages We work hard to make our employees feel good at work. Here's what you can expect: the choice of your machine: Mac or PC; bright offices in full Paris (Bastille); an understandable mutual (Alan) supported at 70%; 7 weeks of leave per year (paid leave and RTT); the passage of the AMF certification - if you like; restaurant vouchers (Moneo restaurant card). Required profile Apart from the onions, nothing makes you cry more than misaligned pixels. Semi-esthete, half-engineer, you live at the intersection of design and development. You are able to design rich and easy-to-use interfaces. You like to dissect the products that you handle to try to understand the technical choices and the aesthetic compromises they testify. You are autonomous and rigorous, your code reviews pass like a letter to the Post Office. Do you recognize yourself in this portrait? Write U.S ! skills You are familiar with AngularJS; You have the compass in the eye and the attention to detail; You express yourself clearly, both written and spoken; You are comfortable in a rhythm of continuous integration; You are your own manager, you advance by yourself. bonus You have a soft spot for typography; You have nothing against cheese and squeegees; You vaguely know the world of financial services; You want to change the world of financial services.

About Yomoni is a management company with technology behind. Since 2015, they have been democratizing savings management by making it simple and affordable. They want to offer sophisticated investment techniques to as many people as possible, thanks to an easy-to-use interface. Incidentally, they hired forty people, raised more than 8 million Euros, and convinced several thousand French to leave them the keys to their savings. Thanks to Yomoni, people who are not experts in finance place their money as experts, without putting their noses outside and without leaving an arm: everything is done online and the costs are much lower than those of a regular bank. . In concrete terms, Yomoni designs for each of its clients a diversified and low-cost portfolio, with the aim of helping them to save efficiently over the long term, as do the best investors. They combine technology and management to deliver the best returns to their customers while minimizing their costs. So they do things like asset allocation, portfolio rebalancing, dividend reinvestment, and other financial services that most people find too complicated or too expensive to implement on their own. Although they are often called robo-advisor by journalists, they feel closer to financial advisors than household robots. They do not use any robot, not even spare. It is therefore real humans who drop the phone when it rings in their Paris office. Job Description Yomoni makes savings management simple and affordable with technology. We allow people to put their money smart, in the long run, without knocking them out with high fees and without having to be millionaires to take advantage of it. With us, what was once reserved for a wealthy elite becomes accessible to the greatest number. The team As Yomoni is a fully online management company, our technical team is at the center of everything we do. Our engineers value, design and manage our development cycle. On a daily basis, they solve interesting problems and overcome obstacles related to our growth and the environment in which we operate - demanding regulations. The role As part of the technical team, you use your knowledge of Java to improve our  backend  , the heart of the reactor, the engine of our rocket. You create new services, and gradually take responsibility for developing an autonomous component. You evolve within a team of 5 people with several developers, in an agile organization, in close relationship with one of our  product managers  . You participate in the design of new features and you optimize those that already exist. You handle development, qualification and production environments, and also monitor daily glitches, in direct contact with our team of financial advisors. Our tools Our tools evolve regularly, but for the moment, here is the list of the services on which Yomoni relies: web application: Angular JS; back-end: Java Springbatch; batch: Rundeck, Awk, Shell; CRM: Salesforce; hosting: Amazon Web Service; continuous integration: Travis CI; version control: Git (GitHub); ticket tracking: Jira; internal communication: Slack and Gmail; ping-pong table: Cornilleau. Your advantages We work hard to make our employees feel good at work. Here's what you can expect: the choice of your machine: Mac or PC; bright offices in full Paris (Bastille); an understandable mutual (Alan) supported at 70%; 7 weeks of leave per year (paid leave and RTT); the passage of the AMF certification - if you like; restaurant titles. Required profile As a kid, you liked Lego, building games and puzzles; Since then, you are comfortable with delicate functional issues, you like intellectual gymnastics. Both methodical and logical, you can easily break down a need to assess the complexity. In your work, you like to optimize your code and the processes associated with it, not by coquetry, no, but to avoid having to do the same thing twice - what would the machines be used for otherwise? Entering the code of other developers does not scare you, it's part of the job, and you have easy git-blame. You are autonomous, conscientious and curious. Code quality is not a vague concept for you, it's your daily lot. You are proud of your achievements, which is why you always care about what you are going to send in production. Of course, you are not foolproof, but when you happen to make a dumpling, you are the first on the bridge to fix it. Finally, you are applied and rigorous, you know that the code review is essential to promote collaboration in the team and the good health of the product in the long term. Do you recognize in this portrait? Get closer ! skills You are familiar with Java Spring batch; You know that  REST services in contract-first  is not an insult; You handle CXF / Spring MVC with ease; You have knowledge of MySQL; You are comfortable in a rhythm of continuous integration; You know how to write intelligible documentation by all; You are your own manager, you advance by yourself. bonus You have already handled a NOSQL / DynamoDB database; You have nothing against cheese and squeegees; You vaguely know the world of financial services; You want to change the world of financial services.

About Yomoni is a management company with technology behind. Since 2015, they have been democratizing savings management by making it simple and affordable. They want to offer sophisticated investment techniques to as many people as possible, thanks to an easy-to-use interface. Incidentally, they hired forty people, raised more than 8 million Euros, and convinced several thousand French to leave them the keys to their savings. Thanks to Yomoni, people who are not experts in finance place their money as experts, without putting their noses outside and without leaving an arm: everything is done online and the costs are much lower than those of a regular bank. . In concrete terms, Yomoni designs for each of its clients a diversified and low-cost portfolio, with the aim of helping them to save efficiently over the long term, as do the best investors. They combine technology and management to deliver the best returns to their customers while minimizing their costs. So they do things like asset allocation, portfolio rebalancing, dividend reinvestment, and other financial services that most people find too complicated or too expensive to implement on their own. Although they are often called robo-advisor by journalists, they feel closer to financial advisors than household robots. They do not use any robot, not even spare. It is therefore real humans who drop the phone when it rings in their Paris office. Job Description Your internship will be divided into 2 main missions: Community & Content Management, you will have to manage the e-reputation of our service. You will be responsible for managing our user community and the content of our brand, including: the management of our internal and external editors (10 people) planning, publishing and broadcasting our content (via social ads and PR agencies) interact with our users through our Facebook, Twitter and Linkedin pages; achieve user acquisition through SEO and content marketing campaigns; analyze performance (reports, KPIs, etc.), Google Analytics; You will also participate in the paid acquisition part: setting up online campaigns (Google Adwords, Facebook Ads, YouTube ...); optimization of campaigns to maximize the traffic on our site and the rate of transfo; the development of A / B testings; the definition and implementation of the e-mailing strategy; daily monitoring of KPIs. Business Provider Relationship Required profile Training: end-of-course internship, or gap year in leading business school or Science Po Expected knowledge and know-how Good editorial quality (clarity, ability to simply present elaborate concepts) Interest for innovation Mastery of social networks Ability to use web analytics tools Autonomy What we offer A 6-month full-time internship, to be filled from mid-December Attractive remuneration Choosing your work environment (Mac, PC) The passage of the AMF Certification and associated training Regular coaching of your manager to ensure a constant progression of skills Half of the restaurant tickets The reimbursement up to 50% of the Navigo pass The refund of 20 € maximum on your mobile phone package (on invoice in your name) Premium access to the OpenClassRooms online course site One of the following choices: Spotify, Netflix

About Yomoni is a management company with technology behind. Since 2015, they have been democratizing savings management by making it simple and affordable. They want to offer sophisticated investment techniques to as many people as possible, thanks to an easy-to-use interface. Incidentally, they hired forty people, raised more than 8 million Euros, and convinced several thousand French to leave them the keys to their savings. Thanks to Yomoni, people who are not experts in finance place their money as experts, without putting their noses outside and without leaving an arm: everything is done online and the costs are much lower than those of a regular bank. . In concrete terms, Yomoni designs for each of its clients a diversified and low-cost portfolio, with the aim of helping them to save efficiently over the long term, as do the best investors. They combine technology and management to deliver the best returns to their customers while minimizing their costs. So they do things like asset allocation, portfolio rebalancing, dividend reinvestment, and other financial services that most people find too complicated or too expensive to implement on their own. Although they are often called robo-advisor by journalists, they feel closer to financial advisors than household robots. They do not use any robot, not even spare. It is therefore real humans who drop the phone when it rings in their Paris office. Job Description Yomoni makes savings management simple and affordable with technology. We allow people to put their money smart, in the long run, without knocking them out with high fees and without having to be millionaires to take advantage of it. With us, what was once reserved for a wealthy elite becomes accessible to the greatest number. The team Yomoni's financial advisors look after the people who entrust us with their money. They answer questions from people who have shown interest in Yomoni (prospects). They also advise our clients on their savings plans, investments and taxation. Finally, they are the voice of customers in-house, as such, they regularly advise our product managers on what could be improved in our service. The role Front - in contact with prospects
 Contact our prospects to present our service and encourage them to subscribe. Establish daily sales reminders to prospects, to present our offer and accompany them to the subscription of a first account or contract. Find the right language elements and test different business discourses. In connection with our business analyst, update and follow up on associated reports. Front - in contact with customers Provide first-level assistance on incoming requests from customers and prospects through our various communication channels: instant messaging, e-mail, telephone, social networks. Answer questions about Yomoni, his offer, and his services. Accompany prospects in the definition of their savings project and the online subscription process, help customers in the use of their secure space and understanding of the information available to them. Help our users to overcome any technical blockages. Respond to our customers on time: Keep the client regularly informed of the progress of the processing of his application when it can not be resolved immediately. Effectively notify external interactions in our customer relationship tool to ensure quality customer relationship monitoring. If necessary, seek help and / or facilitate the intervention of a senior advisor or an expert from the investment team to best meet customer demand. Middle - file tracking Ensure the processing and the follow-up of the files of openings and the operations customers: First level controls and validation of the contracts opening documents (supporting documents, consistency of the files, regulatory aspects). Contact and reminders of customers for missing pieces or information. Control and validation of operations related to the life of a customer contract (payments, withdrawals, modification of personal information, modification of management profile ...). Continuous improvement of the service Help the team to better know and understand its customers to ensure continuous improvement of their experience: Evaluate efficiently the questions and difficulties encountered in our CRM tool (Zendesk). Identify the difficult cases that cause a bad customer experience. Suggest improvements to our service. Our tools Our tools evolve regularly, but for the moment, here is the list of the services on which Yomoni relies: customer service: Zendesk; CRM: Salesforce; ticket tracking: Jira; internal communication: Slack and Gmail; ping-pong table: Cornilleau. Your advantages We work hard to make our employees feel good at work. Here's what you can expect: the choice of your machine: Mac or PC; bright offices in full Paris (Bastille); restaurant titles; possibility of hiring at the exit. Required profile You answer questions from our customers and prospects. You participate in the control and validation of new files, that is to say at all stages of verification that take place immediately after the subscription to a new contract. Thanks to your privileged position at the heart of the customer experience, you also contribute to raising the points of blocking and the remarks of the users to allow a continuous improvement of our service. You will be the voice of our customers. skills If you recognize yourself in this profile: write to us! You are organized and rigorous, you have never missed a train of your life. You always have a shot in advance, you anticipate questions from customers. You are open and benevolent, you never discard the customer. bonus You are interested in financial services. You have already worked in front of real customers and you liked it. You control the Internet, your parents call you as soon as they have a problem with their PC - which is still running XP.

Objectives / Missions: Attached to our analyst, you will be the guarantor of the preparation of real estate files, a key step upstream of the audit phase. As such your main missions will be: Participate in the preparation of the files for the committees of commitment (recovery of the necessary parts, verification of the completeness of the files, ...), Participate in the preparation of the financial statements of the operators, Analyze the E-reputation and references of the operators, Conduct market research, Manage quarterly reports of funded operations, Manage phone calls and classic assistantship tasks (preparing letters, promoters' reminder letters, etc.) Profile: Training bac + 4 you justify a first experience acquired ideally within a financial department. You have excellent interpersonal relationships both internally and externally, you are rigorous and organized. Curious by nature, you like discovering new sectors of activity.

Come disrupt the financing of French companies thanks to crowdfunding! The society Unilend is a fintech that allows everyone to lend money directly to French SMEs by receiving interest. The French leader in the sector, the site has already financed more than 20 million euros since its creation and has successfully completed three fundraisings for more than 12 million euros. The team is made up of Internet professionals and financial services driven by the ambition to revolutionize credit and savings. Your main missions Within the Risk Department and under the supervision of the Senior Risk Analyst, you participate in the risk assessment and monitoring process related to the financing projects presented, in particular through the collection and analysis of information. qualitative and quantitative (internal / external data - market, company, managers ...). You also produce summary notes and contribute to the realization and implementation of reporting / business tools. Your profile In a financial-dominated higher education course (gap year or end of university / business school ...) you are mainly interested in the financial analysis professions and show a strong attraction for financing. businesses and the crowdfunding market in particular. Recognized for your rigor and your analytical skills, you rely on your capacity for synthesis and decision-making. You are endowed with a startup spirit, a good relationship and have a real culture of the result. The position offers the opportunity to gain professional experience in corporate finance while building a commercial relationship with entrepreneurs and entrepreneurs from all sectors, in a very fast-growing startup and in a sector. in profound mutation.

Come change the financing of French companies thanks to crowdfunding! The society Unilend is a fintech that allows everyone to lend money directly to French SMEs by receiving interest. The French leader in the sector, the site has already financed nearly 25 million euros since its creation and has successfully completed three fundraisings for more than 12 million euros. The team is made up of Internet professionals and financial services driven by the ambition to revolutionize credit and savings. Your main missions Under the responsibility of the Marketing Director, you participate in the development of marketing actions whose main objectives are to acquire new customers (lenders) and support them in their use of the platform. Growth marketing Participation in the acquisition and loyalty campaigns of our various client targets SEO optimization, SEM Analysis and assessment of campaigns Customer / CRM relationship Participation in customer service actions (support for registration, onboarding, pedagogy, stimulation of use) Contribution to the development of CRM and piloting internal tools Content marketing Animation of our community on social networks Contribution to the blog: participation in the development of the content strategy in order to improve the referencing and communication of Unilend Visual creation Product marketing Contribution to service improvement developments: Content writing and integration on the site Tests and optimization Your profile Start-up spirit Excellent relationship and team spirit Willingness to invest and learn Excellent oral and written expression Mastery of Photoshop and Illustrator would be an asset High School of Business (gap year or end of studies) The position offers the opportunity to gain professional experience in digital marketing and customer relations in a very fast-growing startup and in a sector undergoing profound change.

Your main missions Within the Risks team, you participate in the analysis of the financial strength of TPE and SME and the eligibility of submitted files, the enrichment of Unilend's risk policy, pre and post-financing controls and more generally to monitor portfolio performance. You analyze the files assembled and transmitted by the sales teams: Analysis of the financial strength and needs of the company Identification of critical points of fragility Control of financial documents and documents sent by the prospect Drafting of the risk rating supporting your opinion Presentation of the file in the Risks Committee You are in direct contact with business leaders and introducers to finalize your opinion and obtain the additional information essential to a calm decision Highly motivated, you are a key part of Unilend's work and the selection of records. You know how to be proactive in changing processes and control points. Your profile Bac +5 business school or equivalent University with a specialization in finance, risk management, economics, management or accounting Minimum 5/7 years of successful experience in a Credit Analyst position on a SME, SME or ETI clientele, within a financial institution or in support of companies Excellent autonomy and organizational capacity Ability to work by constant telephone contact Very good writing skills and synthesis skills Excellent relationship and team spirit Willingness to invest and learn Excellent knowledge of office software

Come change the financing of French companies thanks to crowdfunding! The society Unilend is a fintech that allows everyone to lend money directly to French SMEs by receiving interest. The French leader in the sector, the site has already financed nearly 25 million euros since its creation and has successfully completed three fundraisings for more than 12 million euros. The team is made up of Internet professionals and financial services driven by the ambition to revolutionize credit and savings. Your missions in permanent relation with our partners (expert-accountant, banking partner, recoverer): Control of financial flows of the platform Realization and control of activity reports Entering and controlling invoices Your profile Perfectly comfortable with Excel Rigorous (se) autonomous Good interpersonal skills, working in multidisciplinary teams Training Bac + 2/3 5 years of experience

Your main missions Within the Risk and Operations team, you will support Unilend's strong growth momentum by participating in the control and continuous improvement of all of the company's processes. Frame, distribute, control and improve processes: Deploy the internal control framework to the operational staff Perform second level checks Participate in the development of the audit plan and carry out the missions Analyze incidents, assess risks and impacts, build and implement relevant action plans Participate in the process of activity reporting, internal control and financial Realization of missions related to the specific regulation of the participative loan: compliance with the requirements of supervisory authorities (ACPR and AMF) Participate in the continuous improvement of the activity by carrying out transverse studies, in collaboration with marketing and sales teams: data mining, analysis and proposals Your profile 5 years of experience in the field of internal control, internal audit or risk management School of Business / IEP / University Profile Bac +4 / 5 Confirmed interest in continuous improvement and change management Excellence in work, very rigorous and reliable, perfectionist Proactivity, pragmatism and intellectual curiosity Editorial, Analysis and Synthesis Qualities Autonomous and organized Excellent relationship and team spirit Willingness to invest and learn Excellent knowledge of office software

DESCRIPTION Subscription has completely transformed the way we consume. For goods and services bought both episodically (computer software, electrical goods, etc.) and regularly (transport, on demand TV, music, contact lenses, etc.), more and more people now prefer to subscribe, as opposed to outright buy. As people are changing the way they consume, the time has come for merchants to enter this new era and to reconsider their business model in order to meet consumer expectations and take full advantage of this new mode of consumption.   Here at SlimPay we believe that payment is an essential step of the customer journey and key to online conversion. Our solution is based on direct debit as this is the most adapted method for paying subscription and recurring payments. Direct debit is not affected by expiry dates and payment limits, and bypasses the need for intermediaries, as the merchant is paid directly from the customer’s bank account.   Founded in 2009, SlimPay is the European leader for payments for subscriptions via direct debit. In addition to processing payments in both EURO and GBP for fixed and variable payment plans, SlimPay provides value-added technologies and services to enable merchants to effortlessly onboard customers, increase customer lifetime value and maximise collected revenue. The company employs over 60 payment specialists spread over 6 international offices and more than 2000 customers (including Deezer, Nespresso, Unicef…) in 34 countries. Due to our success, we've been awarded #1 Deloitte Fast50 2015 and #11 in 2016 and be enlisted ed in KPMG FinTech100 in 2015.   Based in Paris, you will in charge of animating our Dev Center/API documentation and Help Center Your main tasks will be to: Write technical documentation for our clients audience Design and organize documentation sets for API and developer products Edit, clarify and validate documents written by the engineering team Coach engineering team to improve writing skills Manage complex documentation projects Supplement developer documentation with relevant sample code REQUIREMENTS A first experience in software development and as a Technical Writer in a fast paced environment experience with Java, javascript, PHP, Python and Rest APIs experience in the payment industry. Organization, Drive, curiosity and solution provider approach French and English BENEFITS A highly motivated, experienced and international team Flexible structures with flat hierarchies Offices in central Paris

DESCRIPTION Subscription has completely transformed the way we consume. For goods and services bought both episodically (computer software, electrical goods, etc.) and regularly (transport, on demand TV, music, contact lenses, etc.), more and more people now prefer to subscribe, as opposed to outright buy. As people are changing the way they consume, the time has come for merchants to enter this new era and to reconsider their business model in order to meet consumer expectations and take full advantage of this new mode of consumption.   Here at SlimPay we believe that payment is an essential step of the customer journey and key to online conversion. Our solution is based on direct debit as this is the most adapted method for paying subscription and recurring payments. Direct debit is not affected by expiry dates and payment limits, and bypasses the need for intermediaries, as the merchant is paid directly from the customer’s bank account.   Founded in 2009, SlimPay is the European leader for payments for subscriptions via direct debit. In addition to processing payments in both EURO and GBP for fixed and variable payment plans, SlimPay provides value-added technologies and services to enable merchants to effortlessly onboard customers, increase customer lifetime value and maximise collected revenue. The company employs over 70 payment specialists spread over 6 international offices and more than 2000 customers (including Deezer, Nespresso, Unicef…) in 34 countries.   Due to our success, we've been awarded #1 Deloitte Fast50 2015 and #11 in 2016 and be enlisted ed in KPMG FinTech100 in 2015.   Due to numerous projects, our R&D department is looking into reinforcing the team with hiring an experienced Java Developer to help them develop SlimPay’s products following Agile methodologies. Working closely with the Product and IT Operations departments, the ideal candidate will bring his expertise in coding quality programs to make Slimpay best in class in its field.   REQUIREMENTS We’re looking for a Software development engineer who: Has 5+ years of experience in JAVA Development is a team player who likes to share experience in an Agile environment likes to bring solutions to technical and functional problems writes qualitative and efficient code and tests it Speaks fluent English BENEFITS A highly motivated, experienced and international team A Start Up environment with flexible structures and flat hierarchy A team driven by high quality technology

DESCRIPTION Startup FinTech created in 2009, SlimPay offers a unique online payment solution based on the SEPA direct debit. Dedicated to companies offering subscription services, SlimPay is an authorized payment institution operating in most countries of the European Union. Innovative banking technology, multi-rewarded for product quality and strong growth (Deloitte Technology Fast 50 award winner in 2015, KPMG FINTECH100) SlimPay raised € 15M in July 2015 to support its international growth and become the world leader in recurring payments. Already present in 6 European cities (Paris, Munich, Amsterdam, Madrid, Milan, London), we are looking to strengthen our Customer Services team based in Paris by recruiting a Customer Support Officer to interact with our customers in 3 languages.   ROLE Within the Customer Support team, your main functions will be: Respond to calls from our clients to understand the nature of their needs Provide 1st level customer support (identify anomalies and propose corrections) in French, English, and ideally Spanish or Italian. Support is now through email, phone, and ticketing tools to make better tracking issues and processing time. Process customer requests by providing the right information and advice to use our solution Organize and train our clients. Put in production the new customers. Collaborate with 2nd level support teams (already in place). REQUIREMENTS Student in foreign languages, you master French, English and a third language (Italian or Spanish). You have a curiosity of the Digital world and a desire to learn the technicality. You are rigorous, you have the client sense and like working as a team. BENEFITS Join: a fast-growing Start-Up based in the heart of Paris an international team a multi-award-winning company a strong culture of innovation and quality of service

DESCRIPTION SlimPay provides payments for subscriptions via direct debit. In addition to processing payments in both EURO and GBP for fixed and variable payment plans, SlimPay provides value-added technologies and services to enable merchants to effortlessly onboard customers, increase customer lifetime value and maximise revenue. With a team of over 60 payment specialists spread over 6 international offices and more than 2000 customers in 34 countries, SlimPay is the European leader for payment by direct debit.   Purpose of Job The Database Administrator (DBA) is responsible for the maintenance, administration, performance and availability of the company’s database infrastructure. You will be responsible for implementing and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software. You will create scripts for task automation and implement and manage system monitoring of the core systems. You will be responsible for managing backups, clustering, mirroring, and failover elements of the database systems and be responsible for restoring and recovering corrupted databases. The DBA will work closely with the software engineering team to assess the impact of database changes to ensure performance, security and stability of the database platform. You will provide operational support and assist in troubleshooting any issues that may arise with the database systems.   Responsibilities Provision MySQL instances, both in clustered and non-clustered configurations; Handle common database procedures, such as upgrades, backups, recovery and migration; Profile server resource usage and optimizing queries, indexes and MySQL server configuration as necessary; Respond to and resolve database access and performance issues in a timely and efficient manner in line with business requirements and providing timely communication to users on the status of requests and incidents; Monitor the availability, performance and throughput of supported databases always ensuring appropriate maintenance plans are in place; Monitor, optimize and allocate physical data storage for database systems; Plan and coordinate data migrations between systems as required; Implement and maintain change control and testing processes for modifications to databases; Create, or support creation of, required reports in response to business user needs; Establish and manage appropriate end-user database access control levels; Produce and maintain database support technical documentation; Prioritise and schedule assigned support activities and tasks. Be security conscious, ensure familiarity and co-operation with all security protocols; REQUIREMENTS Technical Skills 3+ years as a senior database administrator of MySQL systems; Experience with clustering, replication and high availability, ideally in a 24x7 environment; Deep understanding of MySQL scripting, stored procedures and triggers in an enterprise-level environment; Understanding of database design and architecture and MySQL’s underlying storage engines including InnoDB and MyISAM; Keen understanding of core features and how to properly configure them including replication, clustering, partitioning, auditing and encryption; Understanding of database security and attack prevention methods; Understanding of Big Data database solutions such as Hadoop, MongoDB or Amazon EMR Must be familiar with Cloud-based hosting solutions such as Amazon AWS Experience with source code control systems such as Git and workflow tools such as Jira; Understanding of both Agile (Kanban and Scrum) and Waterfall delivery methods; Passionate about data and databases, always keeping up with relevant technology developments; Skilled in problem diagnosis and resolution; Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders; Customer focused and goal orientated with keen attention to detail; Strong planning and organisation skills; Experience of operating with a high level of autonomy and the ability to manage input from others to ensure delivery to agreed timescales; Ability to work as part of an effective and highly skilled team; Nice to Have Skills   Experience in DevOps including Infrastructure as a Service, Jenkins, or Docker; Personal Skills Passionate about data and databases, always keeping up with relevant technology developments; Skilled in problem diagnosis and resolution; Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders; Customer focused and goal orientated with keen attention to detail; Strong planning and organisation skills; Experience of operating with a high level of autonomy and the ability to manage input from others to ensure delivery to agreed timescales; Ability to work as part of an effective and highly skilled team BENEFITS A highly motivated, experienced and international team Flexible structures with flat hierarchy