Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.

We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes HSBC, ABN AMRO, Lloyds Banking Group, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Cardiff, Mumbai and Singapore.

 

Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a mobile developer in the Solutions Engineering team, it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to support the team in taking away all possible concerns that may exist with the customer, through creating mind-blowing proof of concepts, demos and product features. You will deliver workshops to showcase your work that are compelling and exciting. You like, no… You  love  to travel and stay abroad. We work on a global scale. So if you don’t already have a frequent flyer status, you will do so within a year. What will you be doing? You will join our tightly knit team where you will take the lead for everything mobile. You consistently impress customers (and fellow colleagues) by implementing interfaces and solutions that are UX-focused with the latest and greatest patterns. Besides delivering smart code, you train teams of developers in working with our platform through workshops. When we mention a getting-things-done mentality, you immediately recognise yourself. Not only do you feel comfortable delivering smart code, you’re also a congenial companion during coffee breaks. And let’s not forget your desire for adventure. Because if we send you to the other end of the world and overload you with work, loosening up afterwards and exploring the surroundings with your team is a no-brainer. Who are you? You developed at least three apps of which one for sure is available via Google Play / App Store. You think and act like an entrepreneur; experience in running your own business will be a big plus You definitely over deliver, without under promising We won’t have to tell you anything about the [Android/ iOS] platforms, you have your expert knowledge up to date When we mention a getting-things-done mentality, you immediately recognise yourself. You have strong hands-on programming skills – You like to create smart code You are not afraid of the following Stack: Java, HTML, CSS, Javascript (AngularJS) You don’t mind discovering the world by travelling 30% - 50% of your time, meaning a 2-week trip every other month Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. Right now the Solutions Engineering team are looking for another Interaction Designer to join the growing team based in Amsterdam and we’re hoping it will be you! What will you be doing? As part of this team, you will be responsible for creating top quality UX and UI outputs across our products and proof of concepts, all the while driving design best practices throughout the team and wider business. Products : the Backbase Platform caters for a wide range of clients - from retail banking to business banking, wealth management to insurance and beyond. Our product demos are crucial for us winning new business and so we place high importance on enhancing them with the latest trends in design and technology, whilst maintaining a sophisticated and modern overall, consistent brand. There is plenty of scope drive the UX, visuals, and style guides of these products, which makes this a particularly creative and important part to play in the sales team. Proof of Concepts : further along the line of the sales funnel, we sometimes need to pull together small teams of developers and designers to create tailored implementations of our software in order to convince our clients that that we can handle anything they need us to handle. These proof of concepts are fast paced and exciting by nature, and require an experienced designer to come in and quickly identify and execute the best UX patterns and UI as part of a polished and impressive interface with which to blow our clients minds. In addition to these main responsibilities, from time to time you may also be involved in other cool opportunities such as delivering UX workshops to clients, assisting the marketing team with design projects, providing mockups and other visuals for RFPs. You may also sometimes be required to travel. Responsibilities Be the UX representative for the Solutions-Engineering team Work autonomously to create mind-blowing interactions and designs for proof of concepts Drive the latest style guides and interaction patterns of our products Bring new ideas from the fintech and design industries to keep our products and demos ahead of the game Conduct user tests on our products and implement prioritised changes based on the feedback Create clear UX strategies and roadmaps that support efficiency and impact of the team’s UX outputs. Prepare inspirational visuals to help support our RFPs and pitches Assist marketing team when needed on print / merchandise products Lead UX workshops with our potential clients Maintain relationships with designers from other departments in order to stay aligned Who are you?  Attitude: When we mention a getting-things-done mentality, you immediately recognise yourself. You are an experienced designer, able to work autonomously You can be relied upon to organise your own workload and deliver within tight timelines You have ambitions to help forge a design system based on best practices within a growing team You are genuinely passionate about UX, UI and motion design and can communicate your ideas clearly to those around you You are pro-active self-learner, keeping your expert knowledge up to date You definitely over deliver, without under promising   Skills: written and verbal fluency in English 3 - 5 years experience in interaction design Proficient in Photoshop, Illustrator, Invision and Sketch Motion design and print design would be a bonus Experience in wireframing and prototyping Ability to create and work to style guides Great communication and presentation skills Already developed approaches and tools for how you work as part of a fast paced team Stakeholder management, including the ability to clearly validate your design choices Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a back-end developer in the Solutions Engineering team, it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to support the team in taking away all possible concerns that may exist with the customer, through creating seamless integrations and solutions between the Backbase Platform and the customer’s systems. You like, no… You  love  to travel and stay abroad. We work on a global scale. So if you don’t already have a frequent flyer status, you will do so within a year. What will you be doing? You will join our tightly knit team where you will take the lead for everything back-end. You consistently impress customers (and fellow colleagues) by creating integrations and solutions that are light-weight, using the latest and greatest patterns. Besides delivering smart code, you train teams of developers in working with our platform through workshops. When we mention a getting-things-done mentality, you immediately recognise yourself. Not only do you feel comfortable delivering smart code, you’re also a congenial companion during coffee breaks. And let’s not forget your desire for adventure. Because if we send you to the other end of the world and overload you with work, loosening up afterwards and exploring the surroundings with your team is a no-brainer. Who are you? You are a creator, sensitive to product enhancement; you evolve and adapt to changing software landscapes You talk Java [complete!] and you have more than 3 years experience in Integration You are a team player with a can-do mentality You know when to use your creativity and when to consult your colleagues. Because you will be working on a global scale, you easily blend into any work culture You definitely over deliver, without under promising You have the courage to learn and to share your learning process with us You have strong hands-on programming skills – You like to create smart code We won’t have to tell you anything about enterprise software architectures nor web technologies; you have your expert knowledge up to date You are not afraid of the following Stack: Java, HTML, CSS, Javascript (Angular JS), iOS & Android You don’t mind discovering the world by traveling 30% - 50% of your time, meaning a 2-week trip every other month What will we offer you? At Backbase we invest in our professionals. When you give your best, we believe we have to do so as well. Just a competitive salary is not enough. You receive time to educate yourself and you work with excellent specialists. Lunch will be prepared for you daily. Plus we have weekly drinks on Friday. Ooh, and did we already mention that you get to travel a lot? Being a Technical Solutions Engineer at Backbase is one of the coolest jobs in your field of expertise. Knowing all the answers just feels pretty amazing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a Technical Solutions Engineer, it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to take away all possible concerns that may exist with the prospect. Whether you talk to the board of directors, the marketing team or the IT department; you turn every red light green. You like, no… You  love  to travel and stay abroad. We work on a global scale and our team operates without regions. So if you don’t already have a frequent flyer status, you will do so within a year. What will you be doing? You will join our tightly knit team where you will support prospects in their exploration of Backbase products. As an expert technician you navigate through the full sales cycle: from doing technology deep dives and creating code for the proof of concept to leading workshops and generating feedback. Your performance blows each prospect off its feet. When we mention a getting-things-done mentality, you immediately recognise yourself. Not only do you feel comfortable talking business, you’re also a congenial companion during coffee breaks. And let’s not forget your organising skills. Those skills, by the way, also come in handy when planning leisure time. Because if we send you to the other end of the world and overload you with work, we do understand that you might want to loosen up afterwards and explore the surroundings. Who are you? You mastered in IT A can-do mentality is of more importance than many years of experience You think and act like an entrepreneur; experience in running your own business will be a big plus You are a strong presenter; you know how to “own the room” You definitely over deliver, without under promising You have the courage to learn and to share your learning process with us You have strong hands-on programming skills – You like to create smart code; We won’t have to tell you anything about enterprise software architectures nor web technologies, you have your expert knowledge up to date You are not afraid of the following Stack: Java, HTML, CSS, Javascript (Angular JS), iOS & Android You don’t mind discovering the world by travelling 30% - 50% of your time, meaning a 2-week trip every other month Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a Customer Success Architect it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to take away all possible concerns that may exist with the prospect. Whether you talk to the board of directors, the marketing team or the IT department; you turn every red light green. You like, no… You  love  to travel. We work on a global scale and our team operates without regions. So if you don’t already have a frequent flyer status, you will do so within a year. What   will   you   be   doing? As a Customer Success Architect you will work directly with customers, field sales, delivery and product development teams to help ensure the successful incubation, adoption and enablement of our customers. Earning the right as a trusted advisor requires a unique blend of being polished with customers, being technically savvy, incorporating out of the box thinking, and having the ability to drive and engage multiple stakeholders to translate and communicate business requirements into a solution vision that meets the customer's business needs.  The Customer Success Architect must be a highly organized, thorough and motivated professional that understands the importance of being a strong team player and leader when it comes to forging a solution and liaising with customers. The role will include being a key field partner for engineering teams, working closely with customers, as well as assisting initial sales and delivery to customers who require advanced architecture designs and services. Your knowledge and experiences will also be leveraged as a part of continuous feedback loop to drive architectural best practices and tooling required to increase adoption, retention and overall customer experience. A successful candidate will wear many hats, and your work will have a real impact on the success of Backbase customers and their business. You’ll be part of an agile and bright team that embraces open communication, empowerment, innovation, teamwork and a shared focus on customer success. Who are you?   You’re technically proficient and have the patience and passion to guide prospects and stakeholders through all the capabilities of the Backbase Platform. Whether it’s a best-practice session for a new customer, addressing technical pain points, or enabling a team on the Backbase technology, you’re willing to take the time to provide deep explanations and find solutions where needed. An ability to rapidly understand and translate clients’ business challenges and concerns into a solution oriented discussion. Persuasive communication skills for presenting to all customer levels, from CTOs/CIOs, to engineering managers and developers. Resourcefulness, creativity and strategic thinking for troubleshooting problems. Willingness to travel (30-50%)  What do you bring to the table? A demonstrable understanding of Service Oriented Architecture (SOA) Understanding of Highly-Available and Distributed architectures, including Micro-Services architecture Understanding of different deployment architectures, such as virtualized, containerized, PaaS, IaaS, CaaS and others. Programming experience in Java platform Understanding of Security Architecture and Principles Understanding of Enterprise architecture principles, such as Identity and Access Management as well as Master Data Management Proficiency in modelling, such as ERD, UML and Ad-Hoc diagramming Understanding of Software Development Lifecycle, including Continuous Integration and Delivery Knowledge in Enterprise Integration Patterns and Enterprise Application Integration principles, as well as frameworks Understanding Web Services and REST API modelling, including experience with RAML and/or OpenAPI Requirements: Prior experience in a customer facing, technical role and demonstrated success in deploying technical solutions to meet customer's business goals. Hands-on Development - preferably a heavy Integrations background in the digital banking space. What   will   we   offer   you? At Backbase we invest in our professionals. When you give your best, we believe we have to do so as well. Just a competitive salary is not enough. You receive time to educate yourself and you work with excellent specialists. Lunch will be prepared for you daily. Plus we have weekly drinks on Friday. Ooh, and did we already mention that you get to travel a lot? Being a Technical Solutions Engineer at Backbase is one of the coolest jobs in your field of expertise. Knowing all the answers just feels pretty amazing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales and business development professionals to further expand our already successful customer base. Mid-career professionals can grow their career into senior/director level roles in business development and/or sales. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and exciting working environment, with plenty of opportunities to grow as a professional and as an individual. As Business Development Manager in the Backbase Sales team in Amsterdam, you will have significant impact on our growth and success. You will report to the Regional Sales Director and work alongside Inside Sales Representative. The Business Development Manager will be responsible for creating new opportunities with our existing customer base, as well as developing and converting new opportunities into successful and happy customers. The work is achieved in close cooperation with the marketing team, the pre-sales team, as well as the professional services organization. Also, this role will involve working in close cooperation with our partner base in the region. Manage day-to-day business relationship between Backbase and (potential) customers. Communicate consistently with customers throughout the contract life cycle, escalating important issues where needed to support business development, partner management and sales management. Work closely with alliance management and sales management to ensure customer closing in the region. Develop new relationships in the region. Nurture relationships with potential opportunities in the region. Cultivate future projects and identify new opportunities in existing client base. Maintain relationships with partners in the region. Support strategy and pipeline management with Regional Business Development Managers and involve partner capabilities prior to deals signed. Facilitate partner and Backbase sales team alignment, target account nomination and opportunity planning to drive joint license (Backbase) and service (partner) wins. Achieve license and service targets as agreed. Help customers in selecting right Professional Service Partnerships on Backbase Digital Banking Platform. Identify delivery and competence needs, and align with Backbase partners and Backbase Professional Services. Track status of sales cycles and implementation projects of partners’ (prospective) customers. Your profile Bachelor or University degree, and looking forward to pursuing a career with an international company. 3-5 years’ relevant experience (mid-career). Background in web/marketing agency and/or enterprise software. Smart: ability to understand customer business drivers and ability to establish buy-in at all levels (sales management, delivery leads and senior/executive management). Demonstrable success in managing executive relationships with partners and/or customers. Ability to influence sales, pre-sales and delivery teams based on partner insights. Digital-minded and tech-savvy. Understanding of partner ecosystems. Understanding of the value of digital and omni-channel. Exceptional organizational, presentation and communication skills, verbal and written both in English and German. Ability to set clear targets and development plans. Set objectives to achieve those targets. After a period of introduction and getting acquainted with Backbase, the products and services set as well as the industry, this role will require travel in the region. About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales and business development professionals to further expand our already successful customer base. Mid-career professionals can grow their career into senior/director level roles in business development and/or sales. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and exciting working environment, with plenty of opportunities to grow as a professional and as an individual. As Business Development Manager in the Backbase Sales team in Amsterdam, you will have significant impact on our growth and success. You will report to the Regional Sales Director and work alongside Inside Sales Representative. The Business Development Manager will be responsible for creating new opportunities with our existing customer base, as well as developing and converting new opportunities into successful and happy customers. The work is achieved in close cooperation with the marketing team, the pre-sales team, as well as the professional services organization. Also, this role will involve working in close cooperation with our partner base in the region. Manage day-to-day business relationship between Backbase and (potential) customers. Communicate consistently with customers throughout the contract life cycle, escalating important issues where needed to support business development, partner management and sales management. Work closely with alliance management and sales management to ensure customer closing in the region. Develop new relationships in the region. Nurture relationships with potential opportunities in the region. Cultivate future projects and identify new opportunities in existing client base. Maintain relationships with partners in the region. Support strategy and pipeline management with Regional Business Development Managers and involve partner capabilities prior to deals signed. Facilitate partner and Backbase sales team alignment, target account nomination and opportunity planning to drive joint license (Backbase) and service (partner) wins. Achieve license and service targets as agreed. Help customers in selecting right Professional Service Partnerships on Backbase Digital Banking Platform. Identify delivery and competence needs, and align with Backbase partners and Backbase Professional Services. Track status of sales cycles and implementation projects of partners’ (prospective) customers. Your profile Bachelor or University degree, and looking forward to pursuing a career with an international company. 3-5 years’ relevant experience (mid-career). Background in web/marketing agency and/or enterprise software. Smart: ability to understand customer business drivers and ability to establish buy-in at all levels (sales management, delivery leads and senior/executive management). Demonstrable success in managing executive relationships with partners and/or customers. Ability to influence sales, pre-sales and delivery teams based on partner insights. Digital-minded and tech-savvy. Understanding of partner ecosystems. Understanding of the value of digital and omni-channel. Exceptional organizational, presentation and communication skills, verbal and written (English). Ability to set clear targets and development plans. Set objectives to achieve those targets. After a period of introduction and getting acquainted with Backbase, the products and services set as well as the industry, this role will require travel in the region. About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Opportunity Backbase provides a compelling opportunity for talented sales and business development professionals to further growth the Partner and Alliances business. Mid-career professionals can grow their career into senior / director level roles in Partner Business Development and/or Sales. Backbase has an innovative, team oriented and ‘can do’ culture. We offer flexible, informal and an exciting working environment with plenty of opportunities to grow as a professional and as an individual. As Partner Business Development Manager, you will have significant impact on the Backbase growth and success. This role is responsible for the European region. The purpose is to drive Backbase expansion across the territory by working with existing Backbase partners and identifying/developing new partner relationships. The ideal candidate will have significant experience generating new enterprise business through partners as well as growing the partner ecosystem itself. Therefore, the candidate will proactively work with the Backbase direct sales and Professional Services teams. You will report to the Global Head of Alliances & Partner Sales Director. Work closely with Alliance Management and Sales Management to ensure partner coverage in each target region: Create new partner relationships and activate existing ones. From Strategy and Digital Consulting players to System Integrator and Technology Partners. ​Cultivate future projects and identify new opportunities in partner client base. Manage day-to-day business relationship between Backbase and (strategic) partners. Communicate consistently with partners throughout the contract lifecycle, escalating important issues where needed to support business development aligned with Alliances Management and Sales Management. Support strategy and pipeline management with Regional Sales Directors and confirm partner capabilities prior to deals signed. Facilitate partner and Backbase sales team alignment, target account nomination and opportunity planning to drive joint License (Backbase) & Service (Partner) wins. Achieve License & Service targets as agreed with respective partners. Help partners build (pre-)sales capacity and capability on Backbase Digital Banking Platform. Drive training and certification in partner ecosystem. Identify delivery and competence needs and align with Backbase Professional Services. Track status of sales cycles and implementation projects of partners’ (prospective) customers. Your Profile Passion for sales and working with System Integration (SI) partners. Smart: ability to understand partner business drivers and ability to establish buy-in at all levels. From sales (management) and delivery leads to senior and executive management. Bachelor or University degree and looking forward to pursue a career with an international company. Min. five (5) years of relevant experience. Background in web/marketing agency and/or Enterprise software. Ability to influence sales, pre-sales and delivery teams based on partner insights. Digital minded and tech savvy. Understanding of partner ecosystems. Understanding of the value of digital and omni-channel. Exceptional organizational, presentation, and communication skills – both verbal and written (English). Ability to set clear targets and development plans. Set objectives to achieve those targets. About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
As the market continues to shift toward digital and experience-led transformation, Backbase sees this as a key opportunity to partner with leading digital consulting partners to create joint offerings to support clients in this digital ecosystem. The goal of these partnerships is to help our partners quickly implement large-scale omni-channel digital banking projects to improve customer engagement across the web, social and mobile channels. The Opportunity In the end of the day, you empower our strategic digital consulting partners in delivering accelerated digital banking solutions to their clients. You enable partners to accurately match Backbase capabilities to their client needs. Hence, Backbase becoming short-listed, receiving RfPs and/or being recommended as the most viable solution to their clients. You do this by ensuring Backbase becoming part of their ecosystem and create a sound Backbase understanding within: be embedded in their network of external platforms, partners, and providers. Working closely with Backbase solution engineering, you combine the best of partners’ traditional strategic and analytical rigor with innovative prototyping capabilities to deliver digital transformations. You ensure a team of experts is trained on how best to use these digital innovation solutions. From Strategy to Execution  Create deep working relationships with Digital Consulting firms, embedding Backbase as best-in-class solution in their practices and ecosystem. Ensure a deep understanding of Backbase technologies, platforms, and solutions. Work with Backbase solution engineering to combine this with the partners knowledge and experience. Allow consulting partners' clients to quickly identify and evaluate Backbase as solution provider: position Backbase as category leader in omni-channel, digital banking. Work side-by-side with partner consultants/architects, who work with clients to optimize the way omni-channel digital banking solutions are architected and implemented so that clients can get the greatest value. Requirements Academic background in Business / Technology. 3-8 years of relevant experience, preferably related to Digital Transformation. You combine your Digital expertise with an Entrepreneurial attitude. You have deep understanding how digital consultants work and how the Backbase platform can deliver new value to their clients. You have what it takes to thrive in our team: open mindset, flexible, working independently, and committed to successfully hit goals. You are fluent in English, other languages are an asset. You are great in client / partner communication (strong evangelization). You are able to make clear presentations, and defend your opinion with confidence. This position is Amsterdam-based. About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  The Client Service Manager (CSM) is a highly visible leader responsible for ensuring the complete post-sale success and satisfaction of a portfolio of Backbase customers. The goal is to make every customer in your portfolio successful and committed to Backbase for life through a trusted advisor relationship. You will bring Backbase’s best ideas, innovations, and implementation know-how to your customers and match them to their business goals, driving greater business value and executive alignment between Backbase and the Customer. The CSM is knowledgeable and passionate about modern web & mobile technology and combines this with exceptional customer management and sales experience at the senior management and C-level. Working closely with Backbase project teams and Backbase preferred implementation partners, you help our customers to get the most value out of their Backbase platform. You will also serve as an escalation point for issues that impact the customer’s success and drive risk mitigation. Travel to customer locations is required. This is a huge opportunity to become part of a young, ambitious and fast growing high-tech company with the potential to help define the vision for how we support some of our most important clients.  As the CSM, you own full responsibility for the sales and delivery of Backbase Professional Services  - which range from mentoring & training services to the delivery of turnkey implementation solutions; Design and deliver world-class implementation support services that enable clients to become high performance businesses; Drive large end-to-end digital transformation deals, closely working together with Backbase Project teams and Backbase preferred system integrators that work on your accounts; Make sure all team stakeholders are fully aligned to ensure successful and efficient customer implementation support; Closing add-on Services and Renewal business and managing all aspects of pipeline building, funnel management, deal tracking, negotiation, and closure; Managing executive, mid-level, and project relationships among a diverse set of customers; You ensure that customers derive maximum value from their investment in Backbase, utilize all their licenses, identify new opportunities, and collaborate with sales teams to ensure license growth attainment and increased footprint; Acting as a liaison between product management and the customer with a focus on communicating the Backbase roadmap and how the roadmap will influence customer activities; Serve as escalation point for customer issues ensuring they are resolved as quickly and efficiently as possible, leveraging resources across the company as necessary; Leverage broad-based industry knowledge and marketplace expertise to fully understand the impact of emerging trends and technologies on the business; Development of new service offerings. Your profile BA/BS degree (or equivalent; MBA or advanced degree preferred); Minimum 6 years relevant work experience with selling and delivering Professional Services engagements with large enterprise customers; A personal track record of successful selling and delivery consulting services (5+ Million per year); Completely comfortable dealing with large, complicated, political accounts at the most senior IT and business levels; Must be able to work at all levels: bottom up and top down. Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog; Passionate for web, mobile and digital transformation technology - the key challenges and paradigm shifts, including creating seamless omni-channel customer experiences, digital marketing, and big data dimensions; Natural leader, self-motivated and action/results oriented; Pragmatic problem solving skills, willingness and ability to dive into the details of technology, process and people to get things right; Well organized, creating structure and clarity; Ability to successfully work under thing project deadlines. Driven nature and desire to grow a business, wit ability to prioritize, multi-task, and perform effectively under pressure; Enjoying the journey.  About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales (hunter) professionals to work with prospects in various regions around the world. We are looking for mid-career sales professionals that are ready to play champions league and work with leading banks around the world, closing 1+ Million Euro deals. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and fast paced working environment, enable you to travel / see the world and empower you to grow as a sales professional. As an Account Executive you carry your own sales quota within one of our regional sales teams. You report to the Regional Sales Director, and will be responsible for developing and converting new opportunities into successful and happy customers. You closely collaborate with demand gen specialist and our pre-sales consultants, as well as the professional services organization. Also, this role will involve working in close cooperation with sales counterparts from our partner base in the region. Identify and qualify new regional sales opportunities. Working closely together with regional demand generation specialist on pipeline management. Manage day-to-day relationship between Backbase and prospects throughout the buy cycle. Work closely together with pre-sales experts on  RFPs, deep dives, pitches and POCs. Develop active partner relationships in the region that result in nett new software business. Facilitate partner and Backbase sales team alignment, target account nomination and opportunity planning to drive joint license (Backbase) and service (partner) wins. Achieve license and service targets as agreed. Cultivate future projects and identify new opportunities in existing client base. Work closely with regional sales director, legal and finance on structuring and closing pricing and legal contracting aspects. Your profile  Bachelor or University degree, and looking forward to pursuing a career with an international company. 5 - 8 years’ relevant sales – hunter - experience (mid career) – preferably with software / saas companies. Fluent in French. Smart: ability to understand customer business drivers and ability to establish buy-in at all levels (sales management, delivery leads and senior/executive management). Demonstrable success in managing executive relationships with partners and/or customers. Digital-minded and tech-savvy. Very good understanding of the business value of digital and omni-channel customer interactions. Exceptional organizational, presentation and communication skills, verbal and written (English). Proven track record in meeting sales targets. Set objectives and plan accordingly to achieve those targets. Ability to travel (30%-50%) About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales and business development professionals to further expand our already successful customer base. Mid-career professionals can grow their career into senior/director level roles in business development and/or sales. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and exciting working environment, with plenty of opportunities to grow as a professional and as an individual. As Business Development Manager in the Backbase Sales team in Amsterdam, you will have significant impact on our growth and success. You will report to the Regional Sales Director and work alongside Inside Sales Representative. The Business Development Manager will be responsible for creating new opportunities with our existing customer base, as well as developing and converting new opportunities into successful and happy customers. The work is achieved in close cooperation with the marketing team, the pre-sales team, as well as the professional services organization. Also, this role will involve working in close cooperation with our partner base in the region. Manage day-to-day business relationship between Backbase and (potential) customers. Communicate consistently with customers throughout the contract life cycle, escalating important issues where needed to support business development, partner management and sales management. Work closely with alliance management and sales management to ensure customer closing in the region. Develop new relationships in the region. Nurture relationships with potential opportunities in the region. Cultivate future projects and identify new opportunities in existing client base. Maintain relationships with partners in the region. Support strategy and pipeline management with Regional Business Development Managers and involve partner capabilities prior to deals signed. Facilitate partner and Backbase sales team alignment, target account nomination and opportunity planning to drive joint license (Backbase) and service (partner) wins. Achieve license and service targets as agreed. Help customers in selecting right Professional Service Partnerships on Backbase Digital Banking Platform. Identify delivery and competence needs, and align with Backbase partners and Backbase Professional Services. Track status of sales cycles and implementation projects of partners’ (prospective) customers. Your profile Bachelor or University degree, and looking forward to pursuing a career with an international company. 3-5 years’ relevant experience (mid-career). Background in web/marketing agency and/or enterprise software. Smart: ability to understand customer business drivers and ability to establish buy-in at all levels (sales management, delivery leads and senior/executive management). Demonstrable success in managing executive relationships with partners and/or customers. Ability to influence sales, pre-sales and delivery teams based on partner insights. Digital-minded and tech-savvy. Understanding of partner ecosystems. Understanding of the value of digital and omni-channel. Exceptional organizational, presentation and communication skills, verbal and written both in English and Japanese. Ability to set clear targets and development plans. Set objectives to achieve those targets. After a period of introduction and getting acquainted with Backbase, the products and services set as well as the industry, this role will require travel in the region. About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales (hunter) professionals to work with prospects in various regions around the world. We are looking for mid-career sales professionals that are ready to play champions league and work with leading banks around the world, closing 1+ Million Euro deals. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and fast paced working environment, enable you to travel / see the world and empower you to grow as a sales professional. As an Account Executive you carry your own sales quota within one of our regional sales teams. You report to the Regional Sales Director, and will be responsible for developing and converting new opportunities into successful and happy customers. You closely collaborate with demand gen specialist and our pre-sales consultants, as well as the professional services organization. Also, this role will involve working in close cooperation with sales counterparts from our partner base in the region. Identify and qualify new regional sales opportunities. Working closely together with regional demand generation specialist on pipeline management. Manage day-to-day relationship between Backbase and prospects throughout the buy cycle. Work closely together with pre-sales experts on  RFPs, deep dives, pitches and POCs. Develop active partner relationships in the region that result in nett new software business. Facilitate partner and Backbase sales team alignment, target account nomination and opportunity planning to drive joint license (Backbase) and service (partner) wins. Achieve license and service targets as agreed. Cultivate future projects and identify new opportunities in existing client base. Work closely with regional sales director, legal and finance on structuring and closing pricing and legal contracting aspects. Your profile  Bachelor or University degree, and looking forward to pursuing a career with an international company. 5 - 8 years’ relevant sales – hunter - experience (mid career) – preferably with software / saas companies. Smart: ability to understand customer business drivers and ability to establish buy-in at all levels (sales management, delivery leads and senior/executive management). Demonstrable success in managing executive relationships with partners and/or customers. Digital-minded and tech-savvy. Very good understanding of the business value of digital and omni-channel customer interactions. Exceptional organizational, presentation and communication skills, verbal and written (English). Proven track record in meeting sales targets. Set objectives and plan accordingly to achieve those targets. Ability to travel (30%-50%) About Backbase Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase products are implemented into systems of leading banks and financial institutions all over the world. Accelerating digital transformations in the financial world isn’t done by just routine. Each project requires custom technical leadership. As a Technical Director, you oversee your portfolio of projects. You manage both your team results and client expectations. Leading multiple delivery teams, you are on top of new developments and near-future demands, translating your project insights into product vision. Being part of a management team for multiple projects, together with the operations manager and the delivery manager, you run your own fintech business. In this role, it comes down to your expert technical knowledge as much as your leadership skills. What will you be doing? From kick-start sessions with clients and partners, where technical requirements are discussed, you take the lead all the way to the moment the project is signed off. No matter who you talk to, you impress with your technical knowledge and compelling presentations. You manage and mitigate technical risks. As a master planner and ingenious technician, you define strategies and align them with standards. You identify technical improvements and follow up on them. If relevant, you ensure that custom solutions are translated to a general solution. Not only do you supervise the technical specifics, you also support and evaluate your team, verifying that the technical level is unprecedented. We work on a global scale, so you will regularly travel abroad. Who are you?   You mastered in IT.   The Agile philosophy has already became your lifestyle.   In designing customer-journey-driven architectures, you’re familiar with all stages of making it production-ready.   You take pride in over-delivering.   You have strong hands-on programming skills.   We won’t have to tell you anything about application servers, databases, load balancers and other infrastructure components required to deploy modern applications. Your expert knowledge is always up to date.   There are no secrets for you in the following: Enterprise Integration Patterns and Frameworks, Spring, Maven & Jenkins, Java platform, JavaScript frameworks, MVC patterns and principles of REST APIs, Service Oriented Architecture (SOA) and micro-services architecture.   You don’t mind discovering the world by traveling 20-50% of your time. We will be extra happy if you:   Created solutions for financial services (especially banking).   Experience with Portal/Web Content Management.   Familiar with architectural patterns such as Microservices, CQRS, event sourcing.   Have experience with server virtualisation and containers technology such as Docker, VMWare, HyperV.   Experience using API gateway, service registry, etc. Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Senior System Engineer (Dev Ops) is a member of the Products team. Products is a multi-disciplinary team of experienced and highly skilled UX designers, software developers, test engineers, technical writers and support engineers, guided by the Chief Architect and the Products manager. The team is responsible for the entire software development lifecycle of Backbase's portal product suite including out-of-the-box portal solutions. With your experience and skills you will contribute to the quality of our software products, helping to realize successful customer implementations by our Professional Services consultants and partners. You will also benefit from the knowledge and experience of your Products colleagues. We work in Scrum teams in order to deliver new functionality in every release, closely cooperating with Project and Product Managers, as well as with the Professional Services team. The complexity and nature of the product combined with the latest technology trends makes working in Products at Backbase a great and challenging experience. As Senior System Engineer (Dev Ops) you will be working hands-on with the unit’s experts, Products engineers and other teams within the company, making Operations and IT happen. With your experience and skills you contribute to the ongoing development of our software products, driving your team to deliver great new capabilities. You’ll be working closely with the development teams, architects and other Leads to align on priorities and technical design decisions. Your profile Strong desire to work in a fast-paced dynamic environment where you have a lot of responsibilities and see immediate impact of your efforts; Team player who is passionate about software development and actively shares knowledge; Leader by example who takes pride in delivering high-quality software according to plan; Flexible, balanced, always striving for improvements. Requirements Bachelor / University degree or equivalent; You have designed and/or built mission critical services (large scale internet or cloud-based services); Shell, scripting and Python programming experience; Expertise with Linux / Unix systems; Experience with any of configuration management tools (such as Puppet, Chef, Ansible, Salt); Experience with any of continuous integration server (such as Bamboo, Jenkins, TeamCity, GoCD); You love efficiency and find smart ways to automate tasks for you and your team; Knowledge of cloud computing concepts, experience with AWS, or Azure, or GCE; Solid understanding of systems monitoring, alerting and analytics (Zabbix, NewRelic, Cactai, Graphite, Log Stash, Nagios, Ganglia etc.); Proven experience with production systems and dealing with production issues; Driven, focused self-starter who takes ownership; Extensive knowledge and experience with automation tools; Experience deploying to application servers such as Jetty, Tomcat, JBoss, Websphere in enterprise environments, and working with Relational and NoSQL Databases; Experienced with using Agile development methodologies; Excellent communication skills in English Very nice to have as well: Software development background is a big plus; Experience programming in Java; Insightful opinions about systems architecture; Experienced in developing custom solutions for systems monitoring, deployments, continuous integration, etc. Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Within the fintech market Backbase holds a leading role serving worldwide recognized financial customers. How we got up there? By delivering a vast array of technical solutions and innovations along with outstanding customer service. As a front-end developer in the professional services department it is your job, together with your team, to integrate our products seamlessly and on time. Depending on the customer’s location you occasionally find yourself abroad and on-site during implementations for short periods of time. Since you are the closest link to our customers it is part of your job to work closely with our R&D department for new product development. You think of cool modern features and you signal customer demand. What   will   you   be   doing? You will take part in projects focussing on the front-end part of the implementation of our products. You astonish by developing solutions that are UX driven and have a strong visual impact. Besides building enterprise solutions you sometimes train teams of developers in working with our platform. You will be part of a Scrum team and once you have started you will accurately manage your project planning. Dealing with time pressure is just another part of the job. As is living up to great customer expectations. Often a question arises and it is up to you to come with prompt and yet practical solutions. With your confidence and skills you meet and exceed customer’s desires. You leave behind an impeccable impression and you will bring home insights by which our product can be further enhanced. Who   are   you? You have strong hands-on programming skills – You like to create smart code Your knowledge of Javascript, CSS and HTML is second to none You've been working with Angular JS and Bootstrap for at least 2 years A ‘can do’ mentality is of more importance than many years of experience You think and act like an entrepreneur; experience in running your own business will be a big plus Natural presenter or willing to learn how to deliver a jaw dropping presentation We won’t have to tell you anything about software architectures nor web technologies; you love to learn new things and keep your expert knowledge up to date Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Project Manager is part of the Professional Services (PS) team. PS is a team of specialist from over several nationalities with the right level of skills and experience to make sure that our product is implemented successfully at our customers. We do exciting projects at top-tier banks all over the world to implement online banking solutions. The banking landscape is moving quickly, with a new innovations from Fin-Tech companies. We help our customers to move quickly, with the challenge to get quick user-friendly results, within the generally very stable banking infrastructure: to be an accelerator. Our solutions focus on mobile apps as well as web-based banking environments: a solution that directly plugs into the main revenue stream from banks, so with a lot of visibility and generally higher budgets than other online implementations. In this role you will be expected to manage the relationship with customers all around the world and the Backbase Team(s) in Amsterdam and nearshore during the project lifecycle, you will be the main point of contact. You will fulfill an important role supporting and advising clients with implementing their online applications using Backbase Solution to its full potential. You will be expected to: Initiate projects like Proof of concepts/Pilots and implementations; Manage the projects in a structured and professional manner according to Scrum methodology and report on the status of the project weekly internally and externally; Quickly understand the situation and the needs of the client and be able to translate them into viable solutions using Backbase tools; Coordinate, supervise, and be the strategist for the projects from beginning till end, and manage the business analysts, UX designers, Quality Assurance Consultants, Architects, Front-end and Back-end developers; Perform business process gap analysis and manage requirement changes; Collaborate and bridge the gap between the creative team, marketing, business and the technical teams of the client and Backbase; Be an effective communicator and organizer; Your profile You have managed online projects before, but want to step up to manage projects that are mission critical, focus on usability and have a larger budget. You are not a technical expert however, nor are you illiterate in information technology. You need to be an excellent communicator and feel comfortable interacting with stakeholders at various levels within the client organisation in an empathic and considerate way. Organizational and cultural sensitivity are a must. Skills Profile: Bachelor, Masters-level or University degree, preferably business or IT related; A minimum of 4 to 8  years experience as a Project Manager in a client facing position; Have managed projects from end to end; Experience with technical project teams and technical consultants such as Developers and Architects Experience managing web based international projects; Experienced in agile methodologies (Agile/SCRUM); Experienced in project management methodologies (Prince 2 etc) Experienced in working with Jira, Confluence and Grasshoper Experience with online strategy and complex problem solving; Strong consultancy skills, analytical and communications skills; Excellent written and verbal skills in English; Extreme flexibility about work location and willingness to travel abroad frequently, sometimes for long periods of time - but with emphasis on work/life balance; A team player that shares their experience with other project managers and interested in the big changes that are about to happen in the banking industry. European passport. Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The role of the Support Engineer is part of the Subject Matter Expert (SME) support squad with the Professional Services (PS) Department at Backbase. PS is a team of highly motivated specialists with the specific skills and experience required to make sure that the implementation of our product at our customer’s location goes ahead as smoothly as possible. Every project has its own set of unique challenges that must be overcome. Your team members must be able to think and react quickly to find a solution that works for everyone. Our PS consultants work closely with partners and customers all over the world. They have the professional and personal skills required to develop, teach, support and lead teams towards successfully delivering our enterprise solution and achieving their goals. In your role and as a member of the Application Development Support, you are responsible for advising and supporting developers and architects from clients or partners who are building flagship banking solutions with Backbase all around the world. This will be done mostly from our Amsterdam HQ. During these projects, you will be part of a highly skilled, multidisciplinary team and provide subject matter expertise in one or more disciplines, from JavaScript and Java to mobile application development in iOS and Android. Your profile We are looking for motivated candidates who show us: An ability to lead. Strong analytical and problem solving skills. Experience in (or affinity with) a consultancy role. Excellent communication skills in English. We are looking for the following technical must have skills: 3 years’ development experience as a developer. Experience with web application development. Experience with using modern JS and/or Java frameworks. Experience with CI/CD, REST, JSON, Maven, Npm. We are looking for one or more of the following skill sets: Developing with JavaScript Application MVC. Developing with integration technologies (Apache Camel, Spring Integration, Spring Security). Knowledge of mobile and hybrid development with Android, iOS Knowledge of application servers (Jetty, Tomcat, JBoss, Websphere). Familiar with database applications such as Oracle, MySql, DB2 as well as with SQL, JDBC and ORM tools. Familiar deploying to application servers in enterprise environments. Familiar using Agile (Kanban) development methodologies.​ Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is taking a lead in the fintech market. Our work comprises high-end projects for banks and financial institutions, accelerating their digital transformation. Omni-channel solutions are out there to be implemented, we just need you to design the architecture. As a Technical Architect, it’s your job to ascertain that envisaged solutions become reality. Taking this client-facing role, you are equally comfortable in deep-dive technical workshops and in board-level sales presentations. Having earned your stripes in designing web-based architectures, you have no problem finding the scope in large-scale, complex projects. To the development team, you are the vital mainstay during processes of implementation. To customers and partners, you are the expert liaison with a keen feel for their needs. So besides being a great technician, you are also a considerate companion who delivers remarkable results on a continuous basis. What will you be doing? You will be part of the development team in which you will fulfil a leading role only gained by excellent performance. Talking highly specific technical details as well as discussing general business outcomes, you comfortably translate customer requirements into a distinguished design. You dedicate yourself to security, deployment, performance, caching, sizing, scalability and serviceability. You know our projects are to be delivered according to briefing, time and budget, but you also know our technicians need their space to build the solutions you’ve defined. By creating structure and clear explanations, you provide guidance and oversight to your team. Also part of the job is creating technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements, and you will be travelling a significant amount of the time, spending time on-site during the inception phase and when providing training and workshops. Who are you? Your knowledge of the Java platform exceeds our expectations. Experienced in Spring, Maven and Jenkins. You have a demonstrable understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture. JavaScript frameworks, MVC patterns and principles of REST APIs, ideally including RAML and/or OpenAPI, are second nature to you. When we ask you about architectural frameworks, you easily dig up your knowledge and best practices. You have professionally worked with Enterprise Integration Patterns and Frameworks. And let’s not forget your broad, operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment. Last but not least, you have excellent communication and presentation skills in English. We will be extra happy if you: Have created solutions for financial services (especially banking). Have experience with Portal/Web Content Management. Are familiar with architectural patterns, such as Microservices, CQRS, event sourcing. Have experience with server virtualization and containers technology such as Docker, VMWare, HyperV. Have professionally used Integration Platforms, API Gateway, etc. Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Sr. QA Engineer is part of our Professional Services team, a team of specialists with the necessary levels of skill and experience to ensure our product is implemented successfully for our customers. You will join a team of QA Engineers with focus on best practices within the quality, test automation and CI spaces, and work with the rest of the team to ensure the organisation is always running smoothly. These practices include metrics to monitor code coverage, bug prevention strategies, and other quality measures Key responsibilities: Ensure we deliver only the highest quality solutions. Define test strategy and methods of working across projects. Produce defect metrics and dashboards on the full QA process. Ensure automated tests and CI for back-end and front-end components of our web solutions and native/hybrid mobile apps (iOS & Android) with industry standard testing tools and scripting languages. Product ownership for the internal test automation framework and monitoring system. Ensure adherence to accessibility and other regulatory compliance. Help Professional Services teams continuously improve their QA efforts and processes. Evaluation and introduction of QA tools and techniques. The role is hands-on. You are expected to: Test new features on different test levels (integration, system, functional, regression, exploratory testing). Understand business requirements and develop test scenarios/cases. Write test plans with schedules and dependencies. Carry out performance testing. Help define security testing. Plan and perform manual & automated tests Your profile Strong communication skills in English (spoken and written). Experience in setting up continuous integration with end to end automated testing on web and mobile. 5 years’ relevant experience in test methodologies, preparing strategies and plans. Automated API testing experience. Experience testing web applications and mobile apps. Proven background in creating test cases (test scripts). Knowledge of Java, JavaScript, or other scripting languages. Experience with Jenkins to integrate automated testing. Experience with version control systems (SVN/Git). Understanding of agile working. Why Backbase? Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.