Backbase

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.

We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes HSBC, ABN AMRO, Lloyds Banking Group, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Cardiff, Mumbai and Singapore.

 

Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a mobile developer in the Solutions Engineering team, it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to support the team in taking away all possible concerns that may exist with the customer, through creating mind-blowing proof of concepts, demos and product features. You will deliver workshops to showcase your work that are compelling and exciting. You like, no… You  love  to travel and stay abroad. We work on a global scale. So if you don’t already have a frequent flyer status, you will do so within a year. What will you be doing? You will join our tightly knit team where you will take the lead for everything mobile. You consistently impress customers...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. Right now the Solutions Engineering team are looking for another Interaction Designer to join the growing team based in Amsterdam and we’re hoping it will be you! What will you be doing? As part of this team, you will be responsible for creating top quality UX and UI outputs across our products and proof of concepts, all the while driving design best practices throughout the team and wider business. Products : the Backbase Platform caters for a wide range of clients - from retail banking to business banking, wealth management to insurance and beyond. Our product demos are crucial for us winning new business and so we place high importance on enhancing them with the latest trends in design and technology, whilst maintaining a sophisticated and modern overall, consistent brand....
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a back-end developer in the Solutions Engineering team, it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to support the team in taking away all possible concerns that may exist with the customer, through creating seamless integrations and solutions between the Backbase Platform and the customer’s systems. You like, no… You  love  to travel and stay abroad. We work on a global scale. So if you don’t already have a frequent flyer status, you will do so within a year. What will you be doing? You will join our tightly knit team where you will take the lead for everything back-end. You consistently impress customers (and fellow colleagues) by creating...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a Technical Solutions Engineer, it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to take away all possible concerns that may exist with the prospect. Whether you talk to the board of directors, the marketing team or the IT department; you turn every red light green. You like, no… You  love  to travel and stay abroad. We work on a global scale and our team operates without regions. So if you don’t already have a frequent flyer status, you will do so within a year. What will you be doing? You will join our tightly knit team where you will support prospects in their exploration of Backbase products. As an expert technician you navigate through the full sales...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is expanding. There is no doubt that we have the best possible solution in our niche market. But if you think that winning over clients comes by itself, think again. It’s a tough process. As a Customer Success Architect it is your core responsibility, together with your team, to support the technical evaluation process and to deliver remarkable results on a continuous basis. Your job is to take away all possible concerns that may exist with the prospect. Whether you talk to the board of directors, the marketing team or the IT department; you turn every red light green. You like, no… You  love  to travel. We work on a global scale and our team operates without regions. So if you don’t already have a frequent flyer status, you will do so within a year. What   will   you   be   doing? As a Customer Success Architect you will work directly with customers, field sales, delivery and product development teams to help ensure the successful incubation, adoption and...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales and business development professionals to further expand our already successful customer base. Mid-career professionals can grow their career into senior/director level roles in business development and/or sales. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and exciting working environment, with plenty of opportunities to grow as a professional and as an individual. As Business Development Manager in the Backbase Sales team in Amsterdam, you will have significant impact on our growth and success. You will report to the Regional Sales Director and work alongside Inside Sales Representative. The Business Development Manager will be responsible for creating new opportunities with our existing customer base, as well as developing and converting new opportunities into successful and happy customers. The work is achieved in close cooperation with the...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales and business development professionals to further expand our already successful customer base. Mid-career professionals can grow their career into senior/director level roles in business development and/or sales. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and exciting working environment, with plenty of opportunities to grow as a professional and as an individual. As Business Development Manager in the Backbase Sales team in Amsterdam, you will have significant impact on our growth and success. You will report to the Regional Sales Director and work alongside Inside Sales Representative. The Business Development Manager will be responsible for creating new opportunities with our existing customer base, as well as developing and converting new opportunities into successful and happy customers. The work is achieved in close cooperation with the...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Opportunity Backbase provides a compelling opportunity for talented sales and business development professionals to further growth the Partner and Alliances business. Mid-career professionals can grow their career into senior / director level roles in Partner Business Development and/or Sales. Backbase has an innovative, team oriented and ‘can do’ culture. We offer flexible, informal and an exciting working environment with plenty of opportunities to grow as a professional and as an individual. As Partner Business Development Manager, you will have significant impact on the Backbase growth and success. This role is responsible for the European region. The purpose is to drive Backbase expansion across the territory by working with existing Backbase partners and identifying/developing new partner relationships. The ideal candidate will have significant experience generating new enterprise business through partners as well as growing the partner ecosystem itself. Therefore,...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
As the market continues to shift toward digital and experience-led transformation, Backbase sees this as a key opportunity to partner with leading digital consulting partners to create joint offerings to support clients in this digital ecosystem. The goal of these partnerships is to help our partners quickly implement large-scale omni-channel digital banking projects to improve customer engagement across the web, social and mobile channels. The Opportunity In the end of the day, you empower our strategic digital consulting partners in delivering accelerated digital banking solutions to their clients. You enable partners to accurately match Backbase capabilities to their client needs. Hence, Backbase becoming short-listed, receiving RfPs and/or being recommended as the most viable solution to their clients. You do this by ensuring Backbase becoming part of their ecosystem and create a sound Backbase understanding within: be embedded in their network of external platforms,...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  The Client Service Manager (CSM) is a highly visible leader responsible for ensuring the complete post-sale success and satisfaction of a portfolio of Backbase customers. The goal is to make every customer in your portfolio successful and committed to Backbase for life through a trusted advisor relationship. You will bring Backbase’s best ideas, innovations, and implementation know-how to your customers and match them to their business goals, driving greater business value and executive alignment between Backbase and the Customer. The CSM is knowledgeable and passionate about modern web & mobile technology and combines this with exceptional customer management and sales experience at the senior management and C-level. Working closely with Backbase project teams and Backbase preferred implementation partners, you help our customers to get the most value out of their Backbase platform. You will also serve as an escalation point for issues that impact the...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales (hunter) professionals to work with prospects in various regions around the world. We are looking for mid-career sales professionals that are ready to play champions league and work with leading banks around the world, closing 1+ Million Euro deals. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and fast paced working environment, enable you to travel / see the world and empower you to grow as a sales professional. As an Account Executive you carry your own sales quota within one of our regional sales teams. You report to the Regional Sales Director, and will be responsible for developing and converting new opportunities into successful and happy customers. You closely collaborate with demand gen specialist and our pre-sales consultants, as well as the professional services organization. Also, this role will involve working in close cooperation with sales...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales and business development professionals to further expand our already successful customer base. Mid-career professionals can grow their career into senior/director level roles in business development and/or sales. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and exciting working environment, with plenty of opportunities to grow as a professional and as an individual. As Business Development Manager in the Backbase Sales team in Amsterdam, you will have significant impact on our growth and success. You will report to the Regional Sales Director and work alongside Inside Sales Representative. The Business Development Manager will be responsible for creating new opportunities with our existing customer base, as well as developing and converting new opportunities into successful and happy customers. The work is achieved in close cooperation with the...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The opportunity  Backbase provides a compelling opportunity for talented sales (hunter) professionals to work with prospects in various regions around the world. We are looking for mid-career sales professionals that are ready to play champions league and work with leading banks around the world, closing 1+ Million Euro deals. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and fast paced working environment, enable you to travel / see the world and empower you to grow as a sales professional. As an Account Executive you carry your own sales quota within one of our regional sales teams. You report to the Regional Sales Director, and will be responsible for developing and converting new opportunities into successful and happy customers. You closely collaborate with demand gen specialist and our pre-sales consultants, as well as the professional services organization. Also, this role will involve working in close cooperation with sales...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase products are implemented into systems of leading banks and financial institutions all over the world. Accelerating digital transformations in the financial world isn’t done by just routine. Each project requires custom technical leadership. As a Technical Director, you oversee your portfolio of projects. You manage both your team results and client expectations. Leading multiple delivery teams, you are on top of new developments and near-future demands, translating your project insights into product vision. Being part of a management team for multiple projects, together with the operations manager and the delivery manager, you run your own fintech business. In this role, it comes down to your expert technical knowledge as much as your leadership skills. What will you be doing? From kick-start sessions with clients and partners, where technical requirements are discussed, you take the lead all the way to the moment the project is signed off. No matter who you talk...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Senior System Engineer (Dev Ops) is a member of the Products team. Products is a multi-disciplinary team of experienced and highly skilled UX designers, software developers, test engineers, technical writers and support engineers, guided by the Chief Architect and the Products manager. The team is responsible for the entire software development lifecycle of Backbase's portal product suite including out-of-the-box portal solutions. With your experience and skills you will contribute to the quality of our software products, helping to realize successful customer implementations by our Professional Services consultants and partners. You will also benefit from the knowledge and experience of your Products colleagues. We work in Scrum teams in order to deliver new functionality in every release, closely cooperating with Project and Product Managers, as well as with the Professional Services team. The complexity and nature of the product combined with the latest technology trends...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Within the fintech market Backbase holds a leading role serving worldwide recognized financial customers. How we got up there? By delivering a vast array of technical solutions and innovations along with outstanding customer service. As a front-end developer in the professional services department it is your job, together with your team, to integrate our products seamlessly and on time. Depending on the customer’s location you occasionally find yourself abroad and on-site during implementations for short periods of time. Since you are the closest link to our customers it is part of your job to work closely with our R&D department for new product development. You think of cool modern features and you signal customer demand. What   will   you   be   doing? You will take part in projects focussing on the front-end part of the implementation of our products. You astonish by developing solutions that are UX driven and have a strong visual impact. Besides building...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Project Manager is part of the Professional Services (PS) team. PS is a team of specialist from over several nationalities with the right level of skills and experience to make sure that our product is implemented successfully at our customers. We do exciting projects at top-tier banks all over the world to implement online banking solutions. The banking landscape is moving quickly, with a new innovations from Fin-Tech companies. We help our customers to move quickly, with the challenge to get quick user-friendly results, within the generally very stable banking infrastructure: to be an accelerator. Our solutions focus on mobile apps as well as web-based banking environments: a solution that directly plugs into the main revenue stream from banks, so with a lot of visibility and generally higher budgets than other online implementations. In this role you will be expected to manage the relationship with customers all around the world and the Backbase Team(s) in Amsterdam and...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The role of the Support Engineer is part of the Subject Matter Expert (SME) support squad with the Professional Services (PS) Department at Backbase. PS is a team of highly motivated specialists with the specific skills and experience required to make sure that the implementation of our product at our customer’s location goes ahead as smoothly as possible. Every project has its own set of unique challenges that must be overcome. Your team members must be able to think and react quickly to find a solution that works for everyone. Our PS consultants work closely with partners and customers all over the world. They have the professional and personal skills required to develop, teach, support and lead teams towards successfully delivering our enterprise solution and achieving their goals. In your role and as a member of the Application Development Support, you are responsible for advising and supporting developers and architects from clients or partners who are building flagship...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
Backbase is taking a lead in the fintech market. Our work comprises high-end projects for banks and financial institutions, accelerating their digital transformation. Omni-channel solutions are out there to be implemented, we just need you to design the architecture. As a Technical Architect, it’s your job to ascertain that envisaged solutions become reality. Taking this client-facing role, you are equally comfortable in deep-dive technical workshops and in board-level sales presentations. Having earned your stripes in designing web-based architectures, you have no problem finding the scope in large-scale, complex projects. To the development team, you are the vital mainstay during processes of implementation. To customers and partners, you are the expert liaison with a keen feel for their needs. So besides being a great technician, you are also a considerate companion who delivers remarkable results on a continuous basis. What will you be doing? You will be part of the...
Backbase Amsterdam, Netherlands
Jul 11, 2017
Full time
The Sr. QA Engineer is part of our Professional Services team, a team of specialists with the necessary levels of skill and experience to ensure our product is implemented successfully for our customers. You will join a team of QA Engineers with focus on best practices within the quality, test automation and CI spaces, and work with the rest of the team to ensure the organisation is always running smoothly. These practices include metrics to monitor code coverage, bug prevention strategies, and other quality measures Key responsibilities: Ensure we deliver only the highest quality solutions. Define test strategy and methods of working across projects. Produce defect metrics and dashboards on the full QA process. Ensure automated tests and CI for back-end and front-end components of our web solutions and native/hybrid mobile apps (iOS & Android) with industry standard testing tools and scripting languages. Product ownership for the internal test automation...