Affirm

We’re looking for intelligent, driven professionals to join our Strategy & Analytics team. The team is responsible for leveraging data and market research to drive both real-time insights and long-term business strategy recommendations across the organization. The ideal candidate will have strong data warehousing and automation skills, as well as interpersonal skills to work cross-functionally and drive data governance and access. What You'll Do Partner cross-functionally with our Infrastructure, CS, and Analytics teams on projects to define and drive data governance standards and data democratization Design, implement, and manage tools and processes necessary to enable data-informed decision-making across the organization Establish data management best practices to ensure completeness, cleanliness, and consistency across the entire data lifecycle Ensure that our evolving data warehouse is in lockstep with our evolving analytics and...

We’re looking for intelligent, driven professionals to join our new Client Insights team. This client-facing team is responsible for setting growth plans for our live accounts, driving client analytics, and delivering client recommendations to current and prospect merchants. The ideal candidate will have strong analytical and problem solving skills, as well as interpersonal skills to work across the organization and with clients to drive forward recommendations. What You'll Do Build cross-functional relationships and partner with our Client Success, Sales, and Credit team to grow our existing portfolio of accounts and build best practices Optimize pricing strategy based on specific client needs Develop client relationships and drive conversations/recommendations to ensure best outcome for both the merchant and Affirm Provide recommendations for quarterly account planning and initiatives to drive largest growth and profitability impact across...

The Sales Operations team is responsible for helping to create and drive strategy, methodology and approach, creating a more efficient and effective organization as a result. We work cross-functionally through the full funnel: marketing, conversion rate optimization, user onboarding, product upsells, and more to focus on the highest-impact areas that drive the business.We value working with teammates who achieve impact both on an individual level and in a collaborative team-oriented fashion – we drive impact while having fun doing so together. What You'll Do Lead analytical projects focused on driving customer and revenue growth, working closely with functions spanning Sales, Marketing, Product, Data Science, Credit, and Finance. Mine data and analytics at the prospect and customer level to gain a better understanding of their funnel and engagement behaviors, including impacts of growth, marketing, and conversion rate optimization strategies. Use...

Affirm provides honest financing options to consumers checking out at online stores. The Strategic Brands Senior Account Executive will identify and drive opportunities to build out our merchant business. This role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning with a world-class team. WHAT YOU'LL DO Drive revenue and market share in a defined territory or industry vertical Develop and execute against a comprehensive account/territory plan Drive new business by finding and developing new leads Generate revenue by selling, managing, and developing client relationships Meet or exceed targets for revenue and sales activity Create & articulate compelling value propositions around Affirm solution Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals Manage pipeline and follow through with presentations, proposals and contracts Liaise...

The Sales Operations team is responsible for helping to improve sales strategy, methodology, and approach, creating a more efficient and effective sales organization as a result. We work cross-functionally through the full funnel: data-driven marketing, conversion rate optimization, user onboarding, product upsells, and more to focus on the highest-impact areas that drive the business. We value working with teammates who achieve impact both on an individual level and in a collaborative, team-oriented fashion – we drive impact while having fun doing so together.   THE CHALLENGE: You’ll collaborate in building out and scaling our Salesforce instance and other sales tools for a high growth Sales organization. You’ll succeed by working cross functionally to ensure tools and processes are optimized to meet the current business requirements. You’ll need to be a problem solver and leverage the resources at your disposal to continue to support and...

Affirm provides honest financing options to consumers on leading e-commerce sites, and helps retailers significantly increase sales through higher conversion rates, larger basket sizes, and more new-to-file and repeat customers. The Manager of Business Development will identify, engage, secure and manage partnerships with industry leaders in the e-commerce vendor ecosystem. This role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning with a world-class team.   This role reports into our VP of Business Development and is based in our San Francisco HQ. WHAT YOU'LL DO Help design and build the Affirm Marketing Partner ("AMP") network of partners that offer marketing technologies and services to retailers Help drive relationships with e-commerce platforms, order management and payment gateway platform partners Work with Partner Marketing to design, develop and execute co-marketing partner...

Affirm provides honest financing options to consumers checking out at online stores. The Business Development Associate will work on the Strategic Brands team, helping the BD and Sales team identify and drive opportunities to build our business. This role will have a direct impact on top-priority organizational goals and will provide accelerated learning with a world-class team. What You'll Do Drive new business by identifying, qualifying, and developing new partnership opportunities for Affirm Collaborate closely with Account Executives and the rest of the Sales & BD team to strategize creative outreach campaigns and determine priority of outreach based on potential impact Manage the first stages of the Sales & Business Development pipeline by performing initial outreach and nurturing leads through various inbound channels, including phone, email and social Engage potential partners about their goals and challenges, and educate them on the...

Affirm provides honest financing options to consumers checking out at online stores. The Strategic Brands Account Executive will identify and drive opportunities to build out our merchant business. This role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning with a world-class team. WHAT YOU'LL DO Drive revenue and market share in a defined territory or industry vertical Develop and execute against a comprehensive account/territory plan Drive new business by finding and developing new leads Generate revenue by selling, managing, and developing client relationships Meet or exceed targets for revenue and sales activity Create & articulate compelling value propositions around Affirm solution Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals Manage pipeline and follow through with presentations, proposals and contracts Liaise with other...

Do you love customer development and shipping products with immediate impact at scale? The retail product team builds our market leading point of sale lending products at the intersection of e-commerce and financial technology. We are seeking an outstanding product manager who can deeply understand the needs of our retail partners and consumers to build our next generation of honest financial products.  What You'll Do Understand the needs of our consumers and retail partners to be their advocate Be an expert on our customers, product, market and competitors Define new products and features with specs, wireframes, and product flows Collaborate across functions – including engineering, design, sales, customer success and legal – to successfully launch and scale our products Define key metrics for success and analyze the user impact of product features Use controlled experiments and user testing to assess product...

Do you love building simple but amazing products that help people live a better financial life? We’re looking for an outstanding consumer oriented product manager to define the future of financial services and work closely with our team on building it today. What You'll Do Build innovative financial products in a cross-functional team Deeply understand the needs and problems of our users Be an expert on our product, market and competitors Define features with specs, wireframes, and flows Collaborate across functions – including engineering, design, finance, risk, sales and legal – to successfully launch and scale our products Analyze the user impact of product features and define key metrics for success What We Look For 3+ years of consumer internet product management experience Track record of successfully launching and growing consumer internet products Balances outstanding user insight...

Do you love building simple but amazing products that help people live a better financial life? We’re looking for an outstanding consumer oriented product manager to define the future of financial services and work closely with our team on building it today. What You'll Do Build innovative financial products in a cross-functional team Deeply understand the needs and problems of our users Be an expert on our product, market and competitors Define features with specs, wireframes, and flows Collaborate across functions – including engineering, design, finance, risk, sales and legal – to successfully launch and scale our products Analyze the user impact of product features and define key metrics for success What We Look For 3+ years of consumer internet product management experience Track record of successfully launching and growing consumer internet products Balances outstanding user insight...

We’re looking for an outstanding product manager who can imagine the future of consumer finance and work closely with our team on building it. What You'll Do Understand the needs of our users to be their advocate Be an expert on our customers, product, market and competitors Define new products and features with specs, wireframes, and product flows Collaborate across functions – including engineering, design, finance, risk, sales and legal – to successfully launch and scale our products Analyze the user impact of product features and define key metrics for success Optimize user flows using controlled experiments and user testing What We Look For Passion and drive to change consumer finance for the better Track record of successfully launching and growing software products and services Clear and compelling in written and verbal communication Obsesses over getting the details right but...

When we think of the good life, most of us picture ourselves doing more of the things we love. There’s only one problem: Money’s tight.   Credit was supposed to fix this—we could get that camping gear or that dSLR today, even if we didn’t have the cash in hand. But when lenders saw how profitable it was to nickel-and-dime their customers, we found ourselves under a mountain of debt and no closer to the life we wanted. That’s why Affirm built an honest and lightning-fast way to pay over time for the things you love—without racking up debt. We charge a fixed amount of interest, so you’ll never pay a penny more than you agree to up front...even if you’re late. You’ll find us on many of your favorite sites like Expedia, Wayfair, and Casper, and with our app, you can now use Affirm to pay over time anywhere you want. With a +82 NPS score, consumers are singing our praises, but we’ve found that merchants love us...

When we think of the good life, most of us picture ourselves doing more of the things we love. There’s only one problem: Money’s tight.   Credit was supposed to fix this—we could get that camping gear or that dSLR today, even if we didn’t have the cash in hand. But when lenders saw how profitable it was to nickel-and-dime their customers, we found ourselves under a mountain of debt and no closer to the life we wanted. That’s why Affirm built an honest and lightning-fast way to pay over time for the things you love—without racking up debt. We charge a fixed amount of interest, so you’ll never pay a penny more than you agree to up front...even if you’re late. You’ll find us on many of your favorite sites like Expedia, Wayfair, and Casper, and with our app, you can now use Affirm to pay over time anywhere you want. With a +82 NPS score, consumers are singing our praises, but we’ve found that merchants love us...

Affirm is growing, and so is our Talent Team! We need a high-energy Technical Sourcer who shares our philosophy that finding high-quality Engineering talent requires innovative, out-of-the-box thinking versus traditional reactive methods.  As the first impression of our company, you'll need to be able to relay a compelling picture of our company, vision, culture and responsibilities to prospective candidates, and be fearless in pursuing great candidates. What you'll do Strategize different ways to build candidate pipelines and execute on tactical research, referral generation, events and sourcing campaigns   Support company hiring goals by building a pipeline for priority roles Partner with leadership to understand the competitive landscape and gather insightful recruiting data Qualify and engage candidates for relevant openings Implement creative sourcing strategies to achieve hiring goals What we look for...

Affirm is growing, and so is our Talent Team! We need a dynamic Business Sourcer who shares our philosophy that finding high-quality talent requires innovative, out-of-the-box thinking versus traditional reactive methods. As the first impression of our company, you'll need to be able to relay a compelling picture of our team, vision, culture and responsibilities to prospective candidates, and be fearless in pursuing great new Affirmers!   The Business talent team makes sure that the candidate experience is enhanced by a top-notch  hiring process. We take great pride in a fast but thoughtful approach and our philosophy of quick and consistent communication with all candidates. We are passionate about building a diverse and inclusive team and we need someone on our growing team who shares these values! What you'll do Team up with hiring managers for all business teams (Finance, Revenue, Legal, Marketing, Operations, etc.)  to build...

At Affirm, we truly understand that learning is critical to our success. We are seeking an inspiring and accomplished Senior Learning and Development Partner to join our Talent Development Team and build exceptional learning experiences for Affirmers. The Talent Development Team helps Affirmers solve real business problems to drive business success - that means that we need to understand where Affirm is going, how people work, and what they need to be successful. To do this, you’ll partner closely with our People Team, business leaders, people managers, and external partners. This role reports to the Head of Talent Development. What you'll do Learning programs:  Lead the design and implementation of Affirm’s core learning programs including employee on-boarding, manager on-boarding and all manager effectiveness programs. Understand business needs:  Be curious and proactively seek to understand our business, our strategy, and what...

We are looking for a passionate People Operations Lead to join our growing team! This role is designed to help us optimize our people processes as we grow and provide an amazing experience for our employees. The ideal candidate is someone who has equal parts strategic mindset, program management, and analytical skills to make Affirm the best possible work environment. What you'll do Identify opportunities to simplify and resolve complex challenges within People Operations Refine processes and drive improvements Develop strategy and manage activities across the employee lifecycle, including on-boarding, compensation, employee engagement, retention initiatives, and more Analyze surveys and metrics that will drive organizational health, including people dashboards and diversity & inclusion analyses (e.g., pay equity, demographic deep dives, etc.) Provide exceptional program management support, including: Collaborating with and keeping...

Affirm aims to provide better financial products to improve the lives of consumers. We have grown since our inception and are looking for a Training and Development Specialist who will join us to scale the Operations team in our hyper-growth stage.  The Training and Development Specialist will ensure the customer-facing teams’ readiness to support new products and services. This is a full time role in our San Francisco Headquarters.    WHAT YOU'LL DO Manage the delivery of changes to Affirm’s products and services to minimize risk and achieve high reliability, adoption and uptake from customer care agents Create and maintain training curriculum, including onboarding and refresher training on product and tool knowledge, operational processes, talking points and compliance requirements Manage training curriculum on the agent knowledge base and support training and process escalations from call center teams Participate...

As a company that underwrites and services loans, we understand that fraud prevention and exceptions handling are crucial to our business. The Risk Operations Trainer will ensure that the Risk Operations team is fully equipped to assess complex cases in an effort to detect and prevent fraud and financial crimes. WHAT YOU'LL DO Design training curriculum and continuous improvement program to successfully onboard and develop Risk Operations teammates who use various monitoring systems, tools and reports to execute counter measures to identify questionable transaction patterns that may indicate common fraud scenarios Facilitate onboarding and ongoing training to enable the team’s ability to meet their goals Establish quality assurance program to catch and correct wrong behaviors and/or identify product, process or policy enhancements Create and maintain knowledge base and learning resources  Manage the delivery of product, process and...