Plaid

Plaid’s products are being used to enable thousands of developers to build the next generation of financial-services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our developers, as quickly and compassionately as possible, to keep their applications running and their end-users happy.   The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they  and our customers are getting what they need to be successful.   Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support...

Plaid’s products are being used to enable thousands of developers to build the next generation of financial services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our developers, as quickly and compassionately as possible, to keep their applications running and their end-users happy.   A Technical Support Engineer’s primary responsibility is to resolve customer support requests. These are typically sent in through the Plaid dashboard, and can involve anything from helping a new developer integrate Plaid’s products into their application to debugging API request errors and tracking down the source of incorrect or incomplete data. Technical Support Engineers work with Plaid’s engineering teams to find and fix bugs, prioritize feature requests, and document Plaid’s products and features. Technical experience and empathy for customers are keys to success in this role. What you'll...

Plaid’s products are being used to enable thousands of developers to build the next generation of financial services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our developers, as quickly and compassionately as possible, to keep their applications running and their end-users happy.   A Technical Support Engineer’s primary responsibility is to resolve customer support requests. These are typically sent in through the Plaid dashboard, and can involve anything from helping a new developer integrate Plaid’s products into their application to debugging API request errors and tracking down the source of incorrect or incomplete data. Technical Support Engineers work with Plaid’s engineering teams to find and fix bugs, prioritize feature requests, and document Plaid’s products and features. Technical experience and empathy for customers are keys to success in this role.   We...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that...

At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.   The Marketing team at Plaid is looking for a proven Product Marketing leader with expertise in bringing technical products to market. The ideal candidate has significant experience in a technical product marketing or product management role, as well as a track record of developing and leading high-performing teams. We’re looking for a builder to establish the Product Marketing function at Plaid as the bridge between our products and the people who use them. You’ll be responsible for product positioning, go-to-market strategy, and customer feedback. Your goal...

At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.   The Marketing team at Plaid is looking for a Product Marketer with experience bringing widely adopted technical products to market. We’re looking for a builder to help establish the Product Marketing function at Plaid as the bridge between our products and the people who use them. You’ll be responsible for product positioning, go-to-market strategy, and customer feedback. Your goal is to build a strong cadence of clear communication with our core constituents and keep them informed and excited about our products. What excites you Becoming an expert in...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves...

At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of the Fortune 50, use Plaid to seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. But we’re just getting started.   The Marketing team at Plaid is looking for an analytical marketer focused on website experimentation, funnel analysis, and performance optimization. The ideal candidate has experience in an analytics or growth role at a SaaS software company. You will leverage SQL query writing, data analysis, and data synthesis to report what’s happening, why it’s happening, and to drive change. What excites you Analyzing large data sets to understand our growth marketing funnel and identify areas of opportunity Managing website conversion rate optimization experiments, analysis, and reporting...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Robinhood and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years.   As one of the...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the...

At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.   The Marketing team at Plaid is looking for a leader with prior experience in developer relations or technical product marketing to lead our developer marketing efforts. You will build and lead a team of marketers that will partner with Developer Relations, Engineering, and Sales to drive Plaid’s engagement with the global developer community. We’re looking for a builder to drive acquisition and engagement among developers at scale through compelling storytelling, community management, campaigns, and events. What excites you The opportunity to develop...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. The Business Development team works closely with Plaid's financial institution partners to ensure that...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. The Business Development team works closely with Plaid's financial institution partners to ensure that...

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. The Business Development team works closely with Plaid's financial institution partners to ensure that...

Plaid helps thousands of developers and applications build a better financial future. You'll be responsible for working with our data team and client base to understand their needs and provide the best possible solutions. You’ll focus on building products and features upon our dataset containing millions of users and billions of transactions that touch the Plaid platform. What excites us At least 5+ years of related industry experience At least 2 years of experience working on Data Science and Infrastructure teams Understanding of and experience applying machine learning systems at scale Strong collaborative mindset and experience working cross-functionally with technical and non-technical teams We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.