Plaid

Plaid is the technology platform providing the tools and access needed for the development of a fully modern, and digitally-enabled financial system. Plaid makes it easier and safer for developers — from the smallest startups to the largest financial institutions — to build innovative financial services and applications. Plaid offers beautiful consumer experiences, developer-friendly infrastructure, and intelligence tools that give everyone the ability to build the future of financial services.

Plaid was launched by William Hockey and Zach Perret in 2012 and is headquartered in San Francisco, California. 

Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s products are being used to enable thousands of developers to build the next generation of financial-services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our developers, as quickly and compassionately as possible, to keep their applications running and their end-users happy.   The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they  and our customers are getting what they need to be successful.   Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members. What excites you Responding to and resolving customer issues Meeting one-on-one with Support team members Planning and fostering Support career growth Providing regular, actionable feedback to Support team members Maintaining open communication channels within the Support team Serving as the voice of the customer and working with cross-functional partners to improve our products What excites us Servant-leadership mindset Customer-first attitude with a strong sense of empathy Familiarity with modern web services and APIs Analytical and data-oriented approach to problem solving Experience in people management Impeccable written communication skills Extra points for Experience leading a technical support team Software development experience and/or ability We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s products are being used to enable thousands of developers to build the next generation of financial services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our developers, as quickly and compassionately as possible, to keep their applications running and their end-users happy.   A Technical Support Engineer’s primary responsibility is to resolve customer support requests. These are typically sent in through the Plaid dashboard, and can involve anything from helping a new developer integrate Plaid’s products into their application to debugging API request errors and tracking down the source of incorrect or incomplete data. Technical Support Engineers work with Plaid’s engineering teams to find and fix bugs, prioritize feature requests, and document Plaid’s products and features. Technical experience and empathy for customers are keys to success in this role. What you'll do Diagnose and provide creative solutions to complex customer problems Reproduce and debug customer-reported issues that span multiple layers of the technology stack Identify key trends in customer issues Serve as the voice of the customer and work with cross-functional partners to improve our products Contribute to the Plaid Help Center by creating articles to help troubleshoot common questions and issues Identify and recommend process improvements to deliver the highest level of customer satisfaction Work with Engineering teams to design and implement improvements to our internal support tools What excites us Customer-first attitude with a strong sense of empathy Familiarity with modern web services and APIs Analytical and data oriented approach to problem-solving Impeccable written communication skills Extra points for Experience with Go,  Node.js , or Python Experience providing technical/developer support at a technology company We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s products are being used to enable thousands of developers to build the next generation of financial services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our developers, as quickly and compassionately as possible, to keep their applications running and their end-users happy.   A Technical Support Engineer’s primary responsibility is to resolve customer support requests. These are typically sent in through the Plaid dashboard, and can involve anything from helping a new developer integrate Plaid’s products into their application to debugging API request errors and tracking down the source of incorrect or incomplete data. Technical Support Engineers work with Plaid’s engineering teams to find and fix bugs, prioritize feature requests, and document Plaid’s products and features. Technical experience and empathy for customers are keys to success in this role.   We would love to have you in our San Francisco office, but we are open to remote work too! What you'll do Diagnose and provide creative solutions to complex customer problems Reproduce and debug customer-reported issues that span multiple layers of the technology stack Identify key trends in customer issues Serve as the voice of the customer and work with cross-functional partners to improve our products Contribute to the Plaid Help Center by creating articles to help troubleshoot common questions and issues Identify and recommend process improvements to deliver the highest level of customer satisfaction Work with Engineering teams to design and implement improvements to our internal support tools What excites us Customer-first attitude with a strong sense of empathy Familiarity with modern web services and APIs Analytical and data oriented approach to problem-solving Impeccable written communication skills Extra points for Experience with Go,  Node.js , or Python Experience providing technical/developer support at a technology company We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.   To that end, hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. Plaid has built integrations allowing access to all of the financial data you need through a single point of integration.   But we’re far from done. We’re looking for a proven sales leader, who will report to the Head of Sales, who has experience in managing a team of Account Executives who are tasked with generating growth across key client segments for Plaid’s suite of financial tools. You’ll play a key role as you build and lead this highly visible, motivated team that generates revenues and achieves individual, team and organizational quotas. What excites you Recruiting, hiring, and developing a world-class sales team to support the revenue targets for the business Building and executing on pipeline with new clients and partners to run the end-to-end sales process Working in a high-pace, cross-functional environment that is different every day Delivering world-class results, while continuously challenging yourself and your team to be more ambitious Working with other sales leadership and vertical leads to set direction for your team, sales, and Plaid as a whole What excites us 4+ years of experience building and leading high-performing sales teams with a proven track record of success in a similar enterprise environment 5+ years of quota carrying technology sales experience as an individual contributor Excitement for recruiting and a thoughtful approach to team planning and development A strong track record of negotiating, structuring and executing complex sales agreements Interest in financial services products and a desire to create strategic relationships that help our customers succeed Strong ability to articulate contractual, technical, and financial value points to customers, including executive leaders Outstanding communication and presentation skills with experience managing the sales cycle from business champion to the C-level executives Excitement to work in a high-growth environment and to help build processes and tools as needed We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintech actually are.   You'll be the one helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies. You'll be tasked with identifying and closing major deals across many verticals in financial services, utilities, billing, insurance, and more. What you'll do Identify new potential customers and run the end-to-end sales process Build and maintain relationships with enterprises, from executives to product teams to developers Work with our sales and marketing team to define and execute new verticals and sales strategies that expand our reach What excites us Significant experience in customer-facing roles and a strong track record of closing enterprise-level deals Interest in financial services products and a desire to create strategic relationships that help our customers succeed Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a product-centric mindset Excitement to work in a high-growth environment and to help build processes and tools as needed Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs We'd love to hear from you! Apply via our jobs API (below) or send us a note at jobs+sales@plaid.com. Please include a resume, LinkedIn, and a short description of your relevant background and interests.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintech actually are.   You'll be the one helping us achieve this vision. Your focus will be on generating new deals and building strong, long-lasting relationships with developers and product teams. You'll be tasked with identifying and closing deals across all verticals in financial services, ecommerce, billing, and more.   What excites us Identifying new potential customers and running end-to-end sales process Building and maintaining relationships with key customers, from senior leaders to developers Working with our sales and marketing team to define and execute new verticals and sales strategies that expand our reach What excites us Experience in customer-facing roles, ideally for a rapidly growing software company Interest in financial services products and a desire to create strategic relationships that help our customers succeed Consultative sales approach with a product-centric mindset Excitement to work in a high-growth environment and to help build processes and tools as needed Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.   The Marketing team at Plaid is looking for a proven Product Marketing leader with expertise in bringing technical products to market. The ideal candidate has significant experience in a technical product marketing or product management role, as well as a track record of developing and leading high-performing teams. We’re looking for a builder to establish the Product Marketing function at Plaid as the bridge between our products and the people who use them. You’ll be responsible for product positioning, go-to-market strategy, and customer feedback. Your goal is to build a strong cadence of clear communication with our core constituents and keep them informed and excited about our products. What excites you Developing a world-class Product Marketing team; establishing and embedding the Product Marketing function within cross-functional Product and Go-to-Market teams. Leading product launches, customer engagement and feedback, collateral development, and scaled customer communication. Partnering with Product, Design, Sales, Growth, and Support teams to gather feedback on products and performance. Storytelling - owning the development of all value propositions, core content, and go-to-market strategies in concert with Product, Engineering, and broader Marketing teams. Working closely with the Product team to understand and influence roadmaps. What excites us Demonstrated success in a PMM leadership role at a tech company bringing developer-focused and/or B2B SaaS products to market. A passion for developing, empowering, and scaling the impact of high-performing teams. Experience working in a fast-paced, high-growth environment where resourcefulness is important. Familiarity with financial services ecosystem and fintech, with experience launching financial products a plus We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.   The Marketing team at Plaid is looking for a Product Marketer with experience bringing widely adopted technical products to market. We’re looking for a builder to help establish the Product Marketing function at Plaid as the bridge between our products and the people who use them. You’ll be responsible for product positioning, go-to-market strategy, and customer feedback. Your goal is to build a strong cadence of clear communication with our core constituents and keep them informed and excited about our products. What excites you Becoming an expert in our products and product roadmap to clearly communicate them to our current and potential customers. Managing product launches, customer engagement and feedback, collateral development, and scaled customer communication. Storytelling - finding creative ways to engage our core audiences (customers, banks, consumers) across a wide variety of channels and media. Working with customers and partners to execute co-marketing campaigns. Partnering with Product, Design, Sales, Growth, and Support teams to gather feedback on products and performance. Developing strong value propositions, core content, and go-to-market strategies in concert with Product, Engineering, and broader Marketing teams. Working closely with the Product team to understand and influence roadmaps. What excites us Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Demonstrated track record in crafting compelling messaging, content, and campaigns throughout a product's lifecycle. Prior experience in a technical product marketing or product management role; innate ability to earn trust and credibility with technical teams. Familiarity with financial services ecosystem and fintech, with experience launching financial products. Ability to thrive in a fast-paced, high-growth environment where resourcefulness is important. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintech actually are.   You'll be the one helping us achieve this vision. As a New Business Representative, you'll forge the path to finding new clients and be the first point of contact for most new companies we work with. What you'll do Acting as a key member of the Plaid Sales Team, supporting several Account Executives hunting new business Identifying prospect and build pipeline through outbound campaigns in medium-sized and large enterprise Helping new clients get started with Plaid and answer questions about our products Working with our product and engineering teams to integrate customer and product feedback Identifying the most promising verticals to help drive increased revenue opportunity What excites us 1-3 years of experience in pipeline development and/or sales (preferably at SaaS company) Leading high-level conversations with business stakeholders The ability to evangelize Plaid’s value proposition in order to assess buying interest The ability to thrive in a high customer volume, time-sensitive and environment Having a relentless mindset and unwillingness to quit Proficiency in using  Salesforce.com  or other CRM Experience working with customers and explaining technical products Interest in financial services and technical products; a high degree of intellectual curiosity Excitement to work in a high-growth environment and to help build processes and tools as needed Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs We'd love to hear from you! Apply via our jobs API (below) or send us a note at jobs+nbr@plaid.com. Please include a resume, LinkedIn, and a short description of your relevant background and interests.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.   To that end, hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. Plaid has built integrations allowing access to all of the financial data you need through a single point of integration.   But we’re far from done. We’re looking for a proven New Business Manager, who will report to the Head of Sales, who has experience in managing a team of inbound and outbound sales development representative who are tasked with sourcing and qualify clients for Plaid’s suite of financial tools. You’ll play a key role as you build and lead this highly visible, motivated team that generates revenues and achieves individual, team and organizational quotas. What excites you Recruiting, hiring, and developing a world-class sales development team to support the revenue targets for the business Building a pipeline of high-value new clients and partners for the sales team to then run their qualified-to-close process A focused and strategic approach to prospect targeting, pipeline development and client engagement Working in a fast-paced, cross-functional environment that is different every day Delivering world-class results, while continuously challenging yourself and your team to be more ambitious Working with other sales leadership to set direction for your team, sales development, and Plaid as a whole What excites us 1+ years of experience building and leading high-performing sales development teams with a proven track record of success in a similar enterprise environment 6+ years of quota carrying technology sales experience as an individual contributor Excitement for recruiting and a thoughtful approach to team planning and development Building a team of successful sales development representatives who are poised to become account executives and take their career to the next level Interest in financial services products and a desire to create strategic relationships that help our customers succeed Outstanding communication and presentation skills Excitement to work in a high-growth environment and to help build processes and tools as needed We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.   To that end, hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. Plaid has built integrations allowing access to all of the financial data you need through a single point of integration.   But we’re far from done. We’re looking for a proven New Business Manager, who will report to the Head of Sales, who has experience in managing a team of inbound and outbound sales development representative who are tasked with sourcing and qualify clients for Plaid’s suite of financial tools. You’ll play a key role as you build and lead this highly visible, motivated team that generates revenues and achieves individual, team and organizational quotas. What excites you Recruiting, hiring, and developing a world-class sales development team to support the revenue targets for the business Building a pipeline of high-value new clients and partners for the sales team to then run their qualified-to-close process A focused and strategic approach to prospect targeting, pipeline development and client engagement Working in a fast-paced, cross-functional environment that is different every day Delivering world-class results, while continuously challenging yourself and your team to be more ambitious Working with other sales leadership to set direction for your team, sales development, and Plaid as a whole What excites us 1+ years of experience building and leading high-performing sales development teams with a proven track record of success in a similar enterprise environment 6+ years of quota carrying technology sales experience as an individual contributor Excitement for recruiting and a thoughtful approach to team planning and development Building a team of successful sales development representatives who are poised to become account executives and take their career to the next level Interest in financial services products and a desire to create strategic relationships that help our customers succeed Outstanding communication and presentation skills Excitement to work in a high-growth environment and to help build processes and tools as needed We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Our sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be FinTech actually are. You'll be the one helping us achieve this vision. As a New Business Associate, you'll manage inbound leads and be the first point of contact for most new companies we work with. You'll run the full sales cycle and will work closely with our product, engineering, and growth teams to help customers launch and scale their applications. What you'll do Manage inbound leads and outbound campaigns—and serve as the primary point of contact for new customers Help new developers get started with Plaid and answer questions about our products Identify the most promising developers and verticals to help us grow Work with our product and engineering teams to integrate customer and product feedback What we're looking for Experience working with customers and explaining technical products Interest in financial services and technical products; a high degree of intellectual curiosity Excitement to work in a high-growth environment and to help build processes and tools as needed Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs We'd love to hear from you! Apply via our jobs API (below) or send us a note at jobs+nbr@plaid.com. Please include a resume, LinkedIn, and a short description of your relevant background and interests.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of the Fortune 50, use Plaid to seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. But we’re just getting started.   The Marketing team at Plaid is looking for an analytical marketer focused on website experimentation, funnel analysis, and performance optimization. The ideal candidate has experience in an analytics or growth role at a SaaS software company. You will leverage SQL query writing, data analysis, and data synthesis to report what’s happening, why it’s happening, and to drive change. What excites you Analyzing large data sets to understand our growth marketing funnel and identify areas of opportunity Managing website conversion rate optimization experiments, analysis, and reporting Designing a structured experimentation process that allows us to study cohorts of users acquired from various marketing channels, measure outcomes, and present findings Creating data visualizations (e.g. dashboards) that explain the acquisition funnel and return on marketing spend Opportunity to manage or learn about new marketing channels to drive traffic, new users, and revenue Recommending new tools or technologies to improve our marketing stack What excites us Experience in growth or analytics at a top-tier consumer or enterprise software company Having worked on full-funnel growth analytics including A/B testing, channel effectiveness, and LTV/CAC analysis A sensitivity for branding and how each interaction impacts customer perception Being great at distilling complex analyses into easy-to-consume business insights Being excited about building a data-driven culture (and the necessary infrastructure) at a high-growth startup Being highly proficient with SQL Experience with growth marketing technical stack (e.g. ETL, Redshift, Optimizely, BI tools) Hands-on management and optimization of customer acquisition channels: SEO, SEM, Social/Display ads; is a big plus We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid New York, NY, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Robinhood and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years.   As one of the first hires in NYC, you will be responsible for working directly with developers to help them create the applications that will achieve this vision. You will be the primary point of contact for our customers and will work with them on all stages of integrations, scaling, product expansion, and account management. What excites you Building product and integration plans with customers and ensure success in the applications they launch Serving as the primary point of interaction with our customers as they scale Creating resources and answer technical questions as developers begin to work with Plaid Working with our engineering and product teams to translate customer feedback into product insights Helping build Plaid's east coast brand through developer engagement What excites us A strong business generalist with an acute product sense Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs Interest in financial services and technical products; a high degree of intellectual curiosity Excitement to work in a high-growth environment and to help build processes and tools as needed, comfortable with ambiguity Ability to work with all types of people and build long-lasting relationships We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Wealthfront and Stripe to Fortune 500 enterprises such as Capital One and American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years.   You will be responsible for working directly with developers to help them create the applications that will achieve this vision. You will be the primary point of contact for our customers and will work with them on all stages of integrations, scaling, product expansion, and account management. What you'll do Create resources and answer technical questions as developers begin to work with Plaid Build product and integration plans with customers and ensure success in the applications they launch Serve as the primary point of interaction with our customers as they scale Work with our engineering and product teams to translate customer feedback into product insights What excites us A strong business generalist with an acute product sense Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs Interest in financial services and technical products; a high degree of intellectual curiosity Excitement to work in a high-growth environment and to help build processes and tools as needed Ability to work with all types of people and build long-lasting relationships We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.   The Marketing team at Plaid is looking for a leader with prior experience in developer relations or technical product marketing to lead our developer marketing efforts. You will build and lead a team of marketers that will partner with Developer Relations, Engineering, and Sales to drive Plaid’s engagement with the global developer community. We’re looking for a builder to drive acquisition and engagement among developers at scale through compelling storytelling, community management, campaigns, and events. What excites you The opportunity to develop and launch Plaid’s first developer evangelism programs to drive engagement and build a sense of community among Plaid’s large network of developers Managing strategic partnerships with incubators, accelerators, and dev shops to drive awareness of Plaid’s APIs Engaging directly with developers; representing Plaid at developer events and contribute to online forums Marketing strategy - testing, iterating, and scaling programs that exceed developer acquisition and engagement/retention goals Working closely with cross-functional teams including Product, Engineering, and Sales to understand and influence roadmaps What excites us Understanding of and empathy for developers A history of engaging with developer communities in-person (hackathons, conferences, meetups) and online (social media, community forums, news sites) A passion for developing, empowering, and scaling the impact of high-performing teams Prior experience in a technical product marketing or product management role; innate ability to earn trust and credibility with technical teams Experience working in a fast-paced, high-growth environment where resourcefulness is important Familiarity with financial services ecosystem and fintech a plus We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. The Business Development team works closely with Plaid's financial institution partners to ensure that both the integrations are maintained at the highest quality possible and Plaid is the technology partner of choice for relevant use cases. This requires developing in-depth knowledge of the financial institutions and putting in place the relationships that are critical to prioritizing integration quality and identifying commercial opportunities.   This role will coordinate directly with inbound financial institutions to identify and cultivate commercial opportunities, while also supporting the expansion and management of the broader teams’ relationships at some of our largest financial institutions partners. In addition to building an understanding of the technical aspects of Plaids products, you will need to build a deep understanding of Plaid’s position within the ecosystem. You must also be comfortable working collaboratively with internal stakeholders (e.g. marketing, finance, etc) to track and monitor team progress with respect to commercial targets, marketing initiatives, support partner deals, etc. What excites you Developing a deep understanding of digital capabilities within the financial services industry Honing client-facing skills and expanding professional network by cultivating relationships with financial institutions seeking to use Plaid’s products Providing support to structure complex deals and engage in challenging negotiations with large financial institutions Helping to scale and grow a quickly growing team and company in a rapidly evolving industry Ability to grow into senior role on the Business Development team What excites us Undergrad degree with 2+ years work experience Ability to use structured thought process to dissect issues and develop conclusions Desire to understand macro industry trends and succinctly articulate impacts Adept at using business tools (e.g. Salesforce, Periscope, etc) to drive scale and efficiency Strong executive presence and ability to easily build relationships Technical and product affinity is a must Ideal candidate is positive, collaborative, organized, focused and a self-starter Financial services and / or BD experience is a plus We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. The Business Development team works closely with Plaid's financial institution partners to ensure that both the integrations are maintained at the highest quality possible and Plaid is the technology partner of choice for relevant use cases. This requires developing in-depth knowledge of the financial institutions and putting in place the relationships that are critical to prioritizing integration quality and identifying commercial opportunities.   Plaid is active in various policy and tech discussions that implicate how developers – and therefore, consumers –interact with financial services. The issues are complicated, and touch on a variety of topics from security to privacy to data use.   This role requires a critical thinker and strong communicator who can quickly digest challenging topics and unpack them into concepts that can be easily understood. It requires someone who is technically inclined, who can translate “tech talk” to “business concepts.” This person should also have a strong executive presence, aptitude for navigating political dynamics, and be confident representing Plaid with senior external partners. This person will also help define and execute on broader strategy goals for Plaid, and should be able to directly relate policy objectives to Plaid’s business. What excites you Building strong, enduring relationships with regulators, legislators and staff, trade associations, consumer groups, banks, and other stakeholders in policy and tech discussions Participating in and leading industry working groups that implicate consumer financial data sharing Getting up to speed quickly across all aspects of our product and clients -- including technical depth Writing and communication; may include contributing to whitepapers or op-eds, speaking on panels, etc. Cross-functional collaboration and ownership, including working with nearly every team at Plaid Contributing to Plaid’s overall business strategy, in addition to more typical government relations activities What excites us 7+ years experience; a plus for folks with policy and/or tech experience Strong executive presence, soft skills, and communication ability Analytical horsepower and ability to get up to speed quickly Technical and product affinity Ideal candidate is positive, collaborative, organized, and eager to be persistent to achieve objectives This role is based in San Francisco, with approximately 10-20% travel required. We will also consider strong candidates based in the Washington, D.C. metro area We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups such as Betterment and Stripe to Fortune 500 enterprises such as American Express. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates as well global financial institutions such as Goldman Sachs. Over the past year, we have grown revenues 300% YoY while maintaining strong unit economics.   Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. The Business Development team works closely with Plaid's financial institution partners to ensure that both the integrations are maintained at the highest quality possible and Plaid is the technology partner of choice for relevant use cases. This requires developing in-depth knowledge of the financial institutions and putting in place the relationships that are critical to prioritizing integration quality and identifying commercial opportunities.   This role will be responsible for establishing, expanding, and managing relationships at some of our largest financial institutions partners. You will need to be able to handle meetings from product owners in the trenches to senior executives. The topics you will need to proficiently engage on will range from the technical aspects of data sharing to regulatory/policy topics to deepen understanding of Plaid's core products. In addition, you must be comfortable working collaboratively with internal stakeholders to share information or troubleshoot issues that can help strengthen our integrations. What excites you Structuring complicated deals and navigating challenging conversations to achieve mutually beneficial outcomes Being a astute negotiator, strategic dealmaker, and enjoy working within the Plaid value system by always treating partners fairly Rolling up your sleeves and learning about a wide-range of topics including tech, product and business   What excites us 10+ years experience, a plus for folks with financial services or BD experience Personal network at larger financial institutes is a plus Deep negotiating and deal structuring skill set Strong executive and sales presence Technical and product affinity is a must Ideal candidate is positive, collaborative, organized, focused and a self-starter We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plaid San Francisco, CA, USA
Aug 04, 2018
Full time
Plaid helps thousands of developers and applications build a better financial future. You'll be responsible for working with our data team and client base to understand their needs and provide the best possible solutions. You’ll focus on building products and features upon our dataset containing millions of users and billions of transactions that touch the Plaid platform. What excites us At least 5+ years of related industry experience At least 2 years of experience working on Data Science and Infrastructure teams Understanding of and experience applying machine learning systems at scale Strong collaborative mindset and experience working cross-functionally with technical and non-technical teams We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.