Azimo

Azimo is an online international money transfer company that challenges the old fashioned, expensive ways of moving your money around the world. We’re all about lower costs, excellent exchange rates and a brilliant service.

Azimo London, United Kingdom
Aug 09, 2017
Full time
DESCRIPTION Azimo is looking for an ambitious Product Analyst/Scientist to join our growing Analytics team in London or Krakow. You’ll play a key role in our team where you will help guide us through decision making with your deep understanding of analytics and a passion for product.   What you'll do: Develop a deep understanding of our business, customers and products Create meaningful analysis, proactively narrate data and provide actionable insights Partner with Product Managers, Designers and Engineers to deeply understand our customers Use cohort, LTV and CPA analysis in combination with other KPI data to identify new business opportunities and impact the strategy of our products Partner with Product Management, Design and Engineering to create test ideas Support Product Managers and Engineering on experiment design and measurement Synthesize quantitative and qualitative data sources into cohesive analysis Help build customer models that power customer and product experiences REQUIREMENTS Proactive by nature Highly interested product development Deep understanding of native and web apps Confident in telling stories with data Working experience with data visualisation tools like Tableau, Qlikview, Domo etc. Experience in analytical and statistical techniques, cluster analysis, profiling and regression analysis Hands on experience with app and web analytics tools like Mixpanel, Google Analytics or Adobe Analytics Experience with online testing or conversion optimisation (ideally mobile focus) Fluent in SQL and/or other query languages Advanced Excel skills Excellent written and verbal communication in English BENEFITS Competitive salary with options Choice of MacBooks: Air, 13” or 15” Pro Your Birthday off! Catered team lunch every Thursday Work in a truly special team – we believe in what we do! Join one of the hottest FinTech startups in London
Azimo Kraków, Poland
Aug 09, 2017
Part time
DESCRIPTION Azimo is a young and increasingly globally recognised financial technology business that is 100% dedicated to making the process of transferring our customer’s money from one country to another as cost effective and easy as possible.   We have financial backing from an impressive array of investors and entrepreneurs and just like our team members, we are careful to ensure that everyone in the Azimo team shares our passion to change the world as much as we do! Our vision is to become one of the most loved and respected brands in Europe. To help us achieve this goal, we are looking to hire two CS Specialists who will play a critical role at Azimo.   We are looking for 2 Candidates  who speak fluent English and are willing to  join (part-time) our fantastic Customer Service Team team based in a brand new office in Krakow. REQUIREMENTS About the position   You will be responsible for calling specific customers and get as much insight form them as possible. Thanks to you, we will be able to better understand our customers and provide them with a better service.   Skills & Experience required Fluent in  English , additional language will be highly desired (ideally Spanish, French or German). A people person, happy to talk to customers and win them over Degree-level education Computer literate Customer focused, flexible and able to think outside of the box Excellent written and telephone manner BENEFITS Benefits Working in one of the hottest FinTech Startups in Europe Competitive salary Use of MacBook Air / Pro To work in a truly special team – we believe in what we do!
Azimo Kraków, Poland
Aug 09, 2017
Full time
DESCRIPTION Azimo is a young and increasingly globally recognised financial technology business that is 100% dedicated to making the process of transferring our customer’s money from one country to another as cost effective and easy as possible. We have financial backing from an impressive array of investors and entrepreneurs and just like our team members, we are careful to ensure that everyone in the Azimo team shares our passion to change the world as much as we do! Our vision is to become one of the most loved and respected brands in Europe. To help us achieve this goal, we are looking to hire two CS Specialists who will play a critical role at Azimo. REQUIREMENTS We are looking for 2 Candidates  who speak fluent English and are willing to work on night shifts (2 am to 10am)  to join our fantastic Customer Service Team team based in a brand new office in Krakow.   Skills & Experience required Fluent in  English , additional language will be highly desired (ideally Spanish, French or German). A people person, happy to talk to customers and win them over Degree-level education Computer literate Customer focused, flexible and able to think outside of the box Excellent written and telephone manner BENEFITS Working in one of the hottest FinTech Startups in Europe Competitive salary and discretionary bonus. Your Birthday off! Work from home Private Medical Healthcare Use of MacBook Air / Pro Weekly team lunch Office snacks and lots of coffee! To work in a truly special team – we believe in what we do!
Azimo Kraków, Poland
Aug 09, 2017
Full time
DESCRIPTION We are looking for a Candidate who speak fluent French and Spanish to join our fantastic Customer Service Team team based in a brand new office in Krakow.   Role Overview With the business growing it is imperative that we get the right people into the business to help us drive forward. We will want you to do the following (and probably some other things on top of that too!): Provide excellent customer service via phone and email Troubleshoot and work with the Operations team to resolve customer issues Convert new customers coming in via inbound calls, emails and social media channels Proactively represent Azimo online & on social media Work towards improving our digital products and our portfolio of partner companies Acquire Azimo fans! REQUIREMENTS Skills & Experience required Fluent in French and Spanish A people person, happy to talk to customers and win them over Degree-level education Computer literate Customer focused, flexible and able to think outside of the box Excellent written and telephone manner Skills & Experience preferred Experience of working across countries 1-2 years work experience in a customer facing role Copyediting skills Individual Self-starter who is happy to work in a fast-moving, entrepreneurial environment, and take responsibility for getting things done with minimal supervision Credible communicator with internal and external stakeholders and partners A good team player: someone who sees work as more than a job, wants to have fun, get involved and be part of something exciting Persistent, able to work under pressure and to deadlines BENEFITS Working in one of the hottest FinTech Startups in Europe Competitive salary and discretionary bonus. Your Birthday off! Work from home on a Friday Private Medical Healthcare Multisport card Use of MacBook Air / Pro Weekly team lunch Office snacks and lots of coffee! To work in a truly special team – we believe in what we do!
Azimo London, United Kingdom
Aug 09, 2017
Full time
DESCRIPTION What we are looking for You love a challenge. You get a buzz off the experience and innovation of your colleagues. You’re looking for a company that knows how to have fun but is serious about the results. You’ve a history for being a team player; you don’t stand by the sidelines. If this sounds like you, then we should talk! Azimo is growing and we continue to move forward. End to end mobile experiences are the future. In our industry that means providing instant payments globally! Plus, excelling at social media integration and AI! We are passionate about what we do - we are innovators and we champion the innovative and the proactive members of our team. Since Azimo are killing it right now, we want a dynamic and ambitious Performance Marketing Manager to join us, reporting into the Head of Acquisition. This is a challenging and exciting acquisition role that requires a highly commercial candidate obsessed with performance and targets, yet creative. You’ll be a strong team player, ensuring you build strong processes and support for the acquisition team. You will: Monitor and report on the channel sales targets to achieve business objectives Execute channel marketing campaigns from the top-line strategy set by the Head of Acquisition and advocate this across the wider business; making sure plans are clear, understood and communicated across the team Ensuring and maintaining channel performance reports and delivering against the right KPIs to continually grow our channels Have a broad understanding of digital and traditional marketing channels with at least one deep area of expertise in a digital marketing channel Obsess over data and set a very high benchmark of insight-driven decision making Have a thorough understanding of CPA, LTV, ROI and how to measure and manipulate the marketing mix to deliver outstanding results Always have the customer in mind ensuring that we deliver a delightful experience to our partners and customers alongside hitting sales targets Work very closely with Product, Design, Customer Service and Dev to help you deliver success Be the thought leader on acquisition and performance marketing within the business REQUIREMENTS About you… You will have: Solid grounding in marketing with a tenacious, can-do attitude In-depth knowledge of paid social, and display. PPC knowledge is a nice to have. Demonstrable experience of driving sales in UK or international markets Ability to create tactical plans based on set marketing strategies - and to provide examples of internal and external insights and experience of this A very high level of analytical skills, data-manipulation and ability to pull insights from this data Extremely confident with Excel, ideally with Google Analytics or other web analytics tool experience, plus BI tool experience such as Tableau or Microstrategy. SQL is a nice to have. You understand the conversion funnel, and the implications that has on acquisition channel. You can take this data analysis and apply it to your channels. You are confident with tracking concepts (such as pixels/tags) and have worked with tagging tools such as GTM. High confidence, energy and enthusiasm alongside excel communication skills Detail orientated with a high attention to detail. Quality is key for you, but you can take a risk in order to leverage an opportunity. Experience as a team player, building lasting relationships Ability to thrive under a high pressure startup environment and drive tactical marketing forward independently. One or more european language is a bonus. BENEFITS Competitive salary and discretionary bonus Friendly and stimulating atmosphere Your birthday off! Discretionary Office closure between Christmas and New Year. Weekly team lunches Monthly team drinks Personal Growth opportunities A chance to join a truly remarkable startup during a period of tremendous growth
Azimo London, United Kingdom
Aug 09, 2017
Full time
DESCRIPTION Azimo is building a better way to share money around the world. We want to democratise financial services so they are affordable and available to everyone. Our Marketing team is at the heart of this mission, bringing new customers to Azimo and helping to keep them happy and engaged. As Head of CRM (reporting to the Head of Marketing), you'll be responsible for getting customers to use Azimo more often, using a range of marketing tactics and channels, and working in concert with other parts of the company.   Responsibilities Plan, execute and measure marketing campaigns to key segments, to increase the frequency with which customers use Azimo and to reduce customer churn Manage relationships with external agencies and technology providers to improve the effectiveness of our marketing campaigns Work with our Analytics team to measure rigorously the impact and financial return of our marketing campaigns; define and track relevant KPIs for customer engagement and retention Manage our customer referrals programme (with a significant budget) Develop a deep understanding of our unique groups of customers and lead the way in sharing your insight with the rest of the company Work with our Product and Customer Support teams to identify and implement improvements to our service that will increase customer usage of Azimo REQUIREMENTS Must have: Experience of managing CRM campaigns with a multi-country customer base Comfortable with hands-on/ sleeves-up execution of CRM campaigns (and familiar with standard CRM platforms, especially Salesforce Marketing Cloud) Comfortable with quantitative analysis of campaign impact and measurement of ROI Track record of managing CRM campaigns with significant and sustained positive results Experience managing CRM campaigns across e-mail, app and (nice to have) SMS channels   Nice to have: Experience in a start-up company/ agile product development environment Experience building and scaling a CRM team Fluency in a European language/ deep cultural experience of a European country BENEFITS Competitive salary and bonus Generous stock option grants Work in one of Europe’s highest-profile fintech start-ups Opportunity for significant autonomy in an expanding Marketing function in a high-growth business Regular travel within Europe