Axial

Axial connects professionals who run, advise, finance and acquire private companies. Our mission is to connect every private company with the capital necessary to finance or exit their company. The network allows providers of capital to private companies, including lenders, equity investors, and strategic buyers, to find and be found by the right opportunities from the right entrepreneurs and the right bankers at the right time. Advisors and entrepreneurs use Axial to create and manage their company's professional profile, explore and execute financial transactions, and win new business.

Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial is the deal network for the middle market. Privately held companies, their M&A advisors, and professional investors and acquirers of private companies use Axial to identify, connect, and close M&A and growth financing deals. 7,000 deals were marketed and managed via the Axial platform in 2016 with over $3B in closed deal volume.  Axial is backed by First Round, Redpoint Ventures, Comcast Ventures, and Edison Partners. The Role Customer Success is the tip of the spear at Axial, working directly with our customers and members to ensure they have high quality and productive experiences every time they interact with Axial's products and people. As a member on the team, you will be responsible for supporting and educating our customers on platform usage, inbound requests, and improving their Axial experience. Initially, you will be working directly with our investment bankers and M&A advisors customer segment. This role gives you direct interaction with these customers, is critical to driving our customer satisfaction metrics, and is directly tied to the success of the company. Customer Success Associates are highly effective communicators, organized and productive, continuous learners, and great team players. Success in the role is measured by your contributions to successful member engagement metrics and your contributions to your peers and the broader organization. Responsibilities include: Direct engagement and complete resolution of customer inquiries and requests, such as: Product support and education Account administration Research and qualification of new members Cadenced and structured communication of customer feedback to our Product & Engineering teams Creating and releasing scaled and self-service approaches to customer activation and customer support, including intelligent trigger-based email campaigns, in-app educational content Minimum Qualifications: 1-3 years of client service, account management, or product support experience Exceptional verbal and writing skills Interest in finance, private equity, investment banking, or financial technology Must be able to consistently work hard and smart Must be eager to take initiative, innovate, and embrace change Bachelor's Degree Personal Characteristics: Solution-oriented in nature Ability to stay organized and prioritize different tasks and initiatives as needed Driven to want to be a part of building a special company, and a work ethic that backs that up
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial connects private companies and their M&A advisors to capital partners through a private online business development platform. 11,000+ firms use Axial’s real-time network to find and be found by actionable M&A and growth financing deals. In 2016, Axial’s CEO and investment banking members utilized the platform to facilitate the close of 647 lower middle market debt, equity and M&A transactions. SDR's at Axial: The SDR team at Axial is responsible for outbound prospecting and recruiting new private equity firms, lenders, and corporate acquirers into conversations with Account Executives. SDRs are highly effective communicators and able to gain access to senior-level executives and distinguish between their unique business needs across a wide variety of industries. SDRs specialize in high-quality communication over phone, voicemail, and email. They are creative and find ways to help unique people solve unique problems.  The Role: As an SDR, your day will be composed of three primary activities.  First, is responding to inbound inquiries and pre-qualifying new Prospective Members.  Second is outbound prospecting to engage new Prospective Members.  Third is providing Prospective Members with a smooth and value-added transition to the Account Executives.   You will achieve success by generating high levels of new conversations, discovering core value propositions for different types of firms, and demonstrating how these firms can reach their goals faster by engaging other deal professionals via the Axial Network. Our team is highly metrics driven and values collaboration and transparency. Minimum Qualifications: Track record of over-achieving goals in prior positions History of setting goals and achieving them, in the classroom, playing field, or in business 0-2 years of trained sales experience OR financial services experience Exceptional verbal and writing skills Prior participation in a winning team environment Bachelors Degree or higher Personal Characteristics: Hospitable and solution-oriented in nature You write down your goals and measure them regularly You love to win, more than you hate to lose You are willing to commit to mastering sales for the next 2-3 years You have high expectations of yourself and those around you You enjoy being part of a team and doing whatever it takes to help that team succeed
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial connects private companies and their M&A advisors to capital partners through a private online business development platform. 11,000+ firms use Axial’s real-time network to find and be found by actionable M&A and growth financing deals. In 2016, Axial’s CEO and investment banking members utilized the platform to facilitate the close of 647 lower middle market debt, equity and M&A transactions. Account Executive An Account Executive is responsible for identifying and recruiting new private equity firms, lenders and corporate acquirers onto Axial’s Network. Account Executives are highly effective communicators and able to correspond with senior level executives at various types of large, medium, and small firms. While most of our outbound efforts are via phone, we also spend a fair amount of time at conferences, events, and the home offices of prospective Members. We are passionate about finding unique solutions to help M&A advisors and investors bridge relationship gaps in their respective networks. The Role: As an Account Executive, your day will be composed of three primary activities.  First is prospecting and engaging in new conversations with firms that do not yet participate in the Axial Network.  Second is managing an active sales pipeline of up to 30 prospective Members.  Third is providing new Members with a smooth and value-added transition to our Account Management Team.   You will achieve success by generating high levels of new conversations, discovering core value propositions for different types of firms, and demonstrating how these firms can reach their goals faster by engaging other deal professionals via the Axial Network. Our team is highly metrics driven and values collaboration and transparency. Minimum Qualifications: Track record of over-achieving quota (top 10-20% of company) in past positions Experience selling 5-figure deals History of setting goals and achieving them, in the classroom, playing field, or in business 2-5 years of trained sales experience Exceptional verbal and writing skills Prior participation in a winning team environment Bachelor’s Degree or higher Personal Characteristics: Hospitable and solution-oriented in nature You write down your goals and measure them regularly You are willing to commit to mastering sales for the next 2-3 years You have high expectations of yourself and those around you You enjoy being part of a team and doing whatever it takes to help that team succeed
Axial New York, NY, United States
Dec 18, 2017
Full time
The Role At Axial, we are trying to solve a really hard problem. As a Product Designer for Axial, you will be a driving force in creating a world-class user experience for Axial’s customers. You will represent design on a cross-functional team consisting of a product manager and multiple software engineers. You will be involved at all stages of the product development cycle, across research, experiments, UX and feature design, prioritization, shipping code, and measuring outcomes. You should be hungry to tackle hard design problems that require understanding the customer really well. You should have a keen interest in interaction design, systems thinking, and understanding the nuances of complex workflows. You should be fearless about talking directly with customers and challenging your own knowledge and assumptions. You should be comfortable sketching and working in a “rough draft culture” where we share early and often. Responsibilities: User Research & Discovery - Identify and develop a deep understanding of the needs of our customer base. Use this knowledge to directly work with product managers to develop first-class features and interfaces that create and improve upon the value of our products. Concepting & Prototyping - Develop sketches, wireframes, mockups, and functional prototypes to effectively communicate and validate interactions and design ideas. Usability Testing & Validation - Engage directly with customers to test design ideas and solutions. Visual & Interaction Design - At the right point in time, create engineering-ready designs with all necessary assets to ensure shared understanding of the details. Collaborative approach - Collaborate with fellow designers, product managers, engineers, data analysts, and customers to prioritize, design, launch, test, and iterate on Axial’s products. We also run design studios and feedback sessions across the entire company. Leadership - Provide thought leadership on advancing the value and usability of new and existing products and the overall customer experience. Qualifications: Minimum of 3 years of relevant design/UX work experience (and demonstrable portfolio) designing B2B mobile and web-based applications in a fast-paced, agile environment. Experience building tools or workflow applications, and extra credit if you’ve dealt with the challenges of multi-sided marketplaces Demonstrated understanding of design principles, visual / interaction design, hierarchy and typography Experience (and motivation) designing and executing user tests and usability studies to direct product designs and priorities, and gathering feedback Experience with UX design tools (tools we use include Sketch, InVision among others) Strong belief in simple, clean, and detail oriented visual design Excellent communication, collaboration, and teamwork skills Extra credit for having working knowledge of HTML, CSS, and Javascript
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial is the deal network for the middle market. We help private mid-sized companies and their investment bankers raise capital or sell their business by connecting them to buyers, investors, and lenders through a private online platform. In 2016, nearly 7,000 deals were privately marketed on Axial, leading to over $7 billion in closed transactions. We are based in New York and backed by First Round, Redpoint Ventures, Comcast Ventures, Edison Partners and GLG. The Role You will be responsible for defining and executing marketing strategies to drive awareness and demand to investment firms, corporate acquirers, investment bankers, entrepreneurs, and family-owned businesses. You will lead a team of program managers while devising and executing product marketing and sales support disciplines, programs and tools that ensure sales rep productivity and pipeline acceleration. You will be an outstanding communicator, cross-organizational team player, creative thinker and writer, and possess strong analytical skills. This position is both strategic and operational. You will create and promote thought leadership in middle market capital markets, as well as use data to define opportunities, develop competitive insights, and generate and advance sales pipeline demand. This role will be influential across all departments in the company. Responsibilities: This Director of Marketing role will have a wide range of responsibilities such as market analysis, strategy, customer research, solution definition, positioning, competitive analysis, communication, packaging and promotion of key products and solutions being undertaken by the business. Positioning: develop product positioning and messaging that differentiates Axial products in the market. Plan and drive all go-to-market positioning and packaging for new and enhanced products. Product: work closely with product management and engineering teams to distill key functionality and benefits into core product marketing messages; identify, prioritize and launch product modifications/ additions to improve customer satisfaction, revenue and retention. Launches: plan the launch of new products and releases and manage the cross-functional implementation of the plan. Sales Enablement: communicate the value proposition and develop the tools/collateral for the sales teams on both the supply and demand sides of our network (including demos, sales presentations & training, FAQs, one sheets, and other product collateral as needed). Demand & Supply Generation: oversee and collaborate with dedicated demand and supply generation colleagues to develop the strategy and manage the marketing programs that drive demand for our products. Market Intelligence: become an expert on our different member types, their goals and activities; undertake primary research in the market; become an expert on our competition and how we differentiate in meaningful ways; collect, analyze and distribute customer & competitive intelligence. Evangelism: grow Axial reputation as a thought leader with possible tactics including by-line articles, blogging, social media presence, speaking engagements, user groups, etc. Qualifications: 10+ years marketing and product experience, primarily in product marketing and ideally within the capital markets industry. At least 3 years management experience, hiring, organizing, motivating and managing a team Demonstrated track record of excellence in both product and solutions marketing, and in crafting compelling positioning and thought leadership content. Proven creative thinker that can generate and execute on breakout marketing ideas. Proven track record in performing well in a fast-paced environment, and the organizational skills needed to execute and manage multiple projects with tight deadlines. Command of B2B marketing disciplines from marketing communications and demand generation to product marketing and customer marketing Strong understanding of technology, product development, and innovation.
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial’s mission is to democratize how small and mid-sized businesses find capital or buyers for their businesses. We run a multi-sided marketplace serving thousands of business owners, advisors, investors and buyers. In 2016, 7,000 companies came looking for capital partners, leading to over 43,000 connections with interested parties. While we are venture-backed and the leader in our field, we still are very much a startup and look for people hungry to make a direct impact. Software Engineer at Axial The Engineering team at Axial is committed to building a robust marketplace application with cutting-edge technology. As a software engineer at Axial, you will team up with Product Managers, UX Designers, QA and the Devops team to iterate on various on-going projects. Your ideas will be heard as our software engineers drive technical directions, and also have early input into features. We are a tight group that acknowledges each others’ hard work. The Problems You’ll Solve Engineers at Axial face challenges heads on and solve difficult technical problems. What you will be working on: Frontend -  building reusable Angular2 components in TypeScript Backend -  developing RESTful endpoints and microservices in Python with Flask Match Engine -  implementing modifications and improvements to our core feature R&D -  participating in research areas, such as machine learning, for improvements and new features You’re an ideal candidate if you ... Have at least 3 years of experience working in a real production environment shipping code to customers Are intellectually curious, humble, and discerning Communicate effectively and collaborate well Have built web components (Angular2 a plus) Have built a RESTful api (Python a plus) Have strong knowledge in SQL and Postgres Very comfortable with git and the command line Want to work in New York City or are experienced working remotely from 1 or 2 time zones away
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial is the leading online deal network for the middle market. We help small and mid-sized companies raise capital or sell their business by connecting them to buyers, investors, and lenders. Nearly 7,000 deal were marketed on Axial in 2016. SDET Engineer at Axial As a software engineer at Axial, you will be working in a very fast paced environment helping to ensure the quality of our code and what we push out to our customers. As an SDET, you will help improve our current test suite and will be responsible for performing functional and performance testing. We are not looking for testers; we are looking for a software engineer with a passion for testing. This position would be responsible for operating with fast-paced initiatives, in an Agile lifecycle. Axial’s mission is to connect the entrepreneurial economy to help companies succeed.  The software we build empowers entrepreneurs worldwide to connect with the capital and specialized advice they need to grow, finance or sell their business. The Problems You’ll Solve Engineers at Axial solve difficult technical problems so our members don’t have to. What you will be working on: Test Automation - we are looking for someone to improve and maintain our current test automation suite. This person must be familiar with current testing methods and frameworks. Testing Process - we are committed to giving our customers the best possible experience and in order to do that, we need to ensure we have a proper testing process in place to help catch critical defects. We need someone who will help improve our overall test process. Test Cases - By understanding our application from a developer point of view, you will be responsible for helping engineers write better test cases and automate those test cases. The Axial Engineering Team    We are a team of engineers dedicated to achieving excellence in every aspect and level of our system, from our automated build system to our API and unit tests, from our Python data-services to our increasingly modular front-end.  We aspire to build outstanding high performance software, so we focus on one thing at a time, one area at a time, one day at a time. Our slogan is “Factum non Verbum”, “Actions not Words” Predictability, simplicity and flexibility are our guide We aspire to (and usually do) ship every day We change our minds when we’re proven wrong You’re an ideal candidate if you have ... A strong background in Linux/Unix Administration 2-4 years of experience Experience with automated testing types, tools and techniques (Unit, Functional, Load; JUnit, NUnit, Cucumber, Selenium, ReadyAPI, SoapUI, Jasmine, Karma, Enzyme) Experience with code versioning and management, including Git Familiarity with cloud native architectures for containerized micro services Familiarity with Bash and Python Familiarity with modern front-end frameworks such as Angular and React Experience with cloud computing platforms such as AWS
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial’s mission is to democratize how small and mid-sized businesses find capital or buyers for their businesses. We run a multi-sided marketplace serving thousands of business owners, advisors, investors and buyers. In 2016, 7,000 companies came looking for capital partners, leading to over 43,000 connections with interested parties. While we are venture-backed and the leader in our field, we still are very much a startup and look for people hungry to make a direct impact. About the Role: Are you intensely curious about how things work? Does it bother you when you experience senseless inefficiency in your day-to-day or working life? If you love digging into and solving diverse and complex business problems, this could be the role for you. The ideal candidate is experienced in leveraging practical process, data and technology solutions to solve business problems. You operate like a consultant with internal stakeholders to establish key sales, services and revenue operations process/policies that balance both the needs of the company  and  Sales/Service efficiency. Additionally, you build scalable processes that drive efficiency and ensure tight business controls and accurate reporting, and you are skilled at eliciting clear business requirements from stakeholders, and communicating progress updates throughout. You work collaboratively with others across Business Operations/Data, Sales, Customer Success, Demand Generation, and Finance to influence, educate on, develop, and be the ambassador for key operational initiatives - translating “operations speak” to our client-facing teams. In this role, you will report to the VP of Business Operations and be a key operational partner for the the VP of Revenue.  You will translate “operations speak” to our client-facing teams. Responsibilities Contract Process Optimization Review and streamline Contract to Cash processes, including automating quote-to-contract workflow through tools like Salesforce and Zuora Partner with Finance to further optimize for billing operations efficiency and month-end reconciliation Analysis & Reporting Support analytics and revenue planning needs for the team; Drive and own the development of reporting capabilities by building dashboards and other summaries for management; Manage KPIs Work with Finance to support annual budget-setting; manage commission/variable compensation modeling and ongoing calculation Sales & Service Enablement Streamline Demand Gen and lead qualification funnel; support Marketing and Sales/Business Development team for ongoing lead generation initiatives Manage key sales processes such as sales territory planning, goal/quota setting; build / own sales performance analytics and measurement Partner with Revenue leadership and teammates to optimize full customer lifecycle (from prospect to customer to renewal); streamline onboarding / hand-off process post-sale Partner with Sales Marketing to provide insight, materials (e.g. PPT, collateral) and other tactical support for the selling process and customer renewal Process & Strategy Review manual processes and explore/brainstorm ways to leverage automation and offshore resources to maximize internal staff’s time on highest-value activities Partner closely with the administrator/developer (SFDC, Gainsight, etc.) to aggressively drive process automation; Define detailed business requirements for tool enhancements to scale for key processes Partner to develop training for selling teams when onboarding, or roll out of new process, tools, etc.Provide thought leadership in strategic sales and operations practices to the team Skills/Requirements Bachelor’s degree in business or related field 2-3 years business operations experience - sales ops, service ops, or CRM systems operations (SaaS experience preferred, background/passion in Capital Markets or FinTech a plus) Experience with Sales/Business Development (SDR/BDR) processes and Marketing Operations preferred; understanding of forecast, opportunity management, and sales processes High / expert proficiency in Excel; experience with Google Suite preferred; SQL knowledge a plus Preferred system experience: Salesforce.com Sales and Service Cloud; Zuora (financial system); Gainsight, Tableau (analytics/BI tools) Proven ability to multi-task & work under pressure, understand internal and external customer needs, and think critically/solve problems in a fast-paced company Ability to think strategically, analytically and operationally and translate complex business issues into structured frameworks, processes, and solutions Strong communication skills; ability to convey complex business/analytics information to all stakeholders Strong project management skills, with a proven track record managing multiple projects simultaneously Salesforce.com Admin experience (or a desire to learn / certify) preferred
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial is the leading online deal network for the middle market. We help small and mid-sized companies raise capital or sell their business by connecting them to buyers, investors, and lenders. Nearly 7,000 deal were marketed on Axial in 2016. The Role This role will be laser-focused on Axial’s highest priority objective: to grow the number of M&A and capital raise transactions on our marketplace. This is not a typical sales position. It blends sales and strategy, requires a mix of individual performance and cross-team collaboration, and deals in both account acquisition and relationship management. You will be challenged to sharpen your sales skills, operate in a fast-paced start-up environment, and be part of a team that is transforming Axial in the marketplace. This is a fast-paced role that demands sales excellence, strong communication skills, and strategic and analytical thinking. A sharp understanding of the M&A transaction environment is a plus. We’re looking for candidates who have an insatiable appetite for growth and a demonstrated ability to learn rapidly. Key Responsibilities: Directly communicate, in a consultative manner, with CEOs and M&A advisors to attract and engage them on our platform Execute scaled, high-volume touchpoints to re-activate dormant users Collaborate with demand generation to design, build, and test new ideas for growing and optimizing our lead funnel Partner with marketing/content on the creation of new content assets, sales collateral, and other types of sales enablement and marketing assets Contribute ideas for operational improvements that drive internal process efficiencies Qualifications: 1-2 years of experience in investment banking, private equity, B2B sales for a software/tech company, or management consulting Excellent written and verbal communication skills Understanding of fundamental business metrics and the ability to analyze/interpret data to drive decision-making Adept at building cross-functional collaboration and alignment Strong organization and time management skills are essential Direct experience in M&A and/or financial services is a plus
Axial New York, NY, United States
Dec 18, 2017
Full time
About Axial Axial connects private companies and their M&A advisors to capital partners through a private online business development platform. 11,000+ firms use Axial’s real-time network to find and be found by actionable M&A and growth financing deals. In 2016, Axial’s CEO and investment banking members utilized the platform to facilitate the close of 647 lower middle market debt, equity and M&A transactions. Customer Engagement Specialist A Customer Engagement Specialist at Axial is the entry point into our client facing organization.  As a junior resource on the team, you will be responsible for driving user connections, educating our customers to leverage the platform successfully and continuously improving the health of the network. This role is equal parts reactive scaled support and proactive customer communication. Customer Engagement Specialists are highly effective communicators, critical thinkers, over achievers and are able to correspond with all levels of a business to expertly complete any task. The Customer Engagement team serves over 500 paying private equity firms, family offices, strategics, and lenders. You will be measured on your ability to manage your account package with both short and long term engagement metrics. For short term impact, you’ll work to improve key goals around customer usage and key activities. You will be measured by your ability to achieve or exceed assigned KPI’s and targets, including long term goals such as quarterly renewal rates.  Responsibilities Monitor engagement of self-service customers, using proactive and targeted outreach when needed Track user behavior and data to recommend product updates or changes Drive user activity on the platform through scaled automation efforts including email campaigns, educational content, and training webinars Communicate customer feedback to Product & Engineering teams and help drive the company’s strategy by being the voice of the customer Minimum Qualifications 1+ years of client service, account management or community management, preferably in the middle market or finance industry Proven track record of over-achieving, 3.5 GPA+ Interest or experience in optimizing product education and services based on client needs Experience growing a book of business and working against a renewal target Extremely analytical, with the ability to deduce data into meaningful content Ability to multi-task across multiple projects, customer communication and internal tasks Personal Characteristics & Attributes Solution oriented in nature Ability to work well with a team and doing whatever it takes to help the team succeed Creative and intellectually curious attitude You rapidly implement new ideas and can pivot quickly