Our vision is to bring more innovation, efficiency, and equality of opportunity by helping create an open financial system for the world. We are focused on making digital currency accessible to everyone. We are guided by these principles: be the most trusted company in our industry and create products that are easy to use.
The Custody Compliance Director will be responsible for managing the Compliance risk of our Coinbase Custody Product and for building out a Team of professionals to assist them in this task. This person will help the Compliance team prepare for critical changes in the market by designing, implementing, and managing compliance processes that allows the business to scale. The person will be based in our New York office and should anticipate some travel between NY and our headquarters in SF.
Responsibilities
Identify, and mitigate the compliance risks of Coinbase Custody
Build out and implement on-boarding policies for different client types in different geographies
Partner with Legal, Sales, Risk, Product and others to ensure the successful rollouts of new products
Provide regular reports to leadership
Represent Coinbase Custody to regulators and business partners
Review escalations generated regarding clients and provide approvals
Requirements
7+ years in a relevant compliance function, previous management experience preferred.
Experience onboarding complex global institutional clients
Solutions-oriented mindset with a willingness to partner with the Business to grow revenues and market share in a prudent and commercial way
Extensive knowledge of applicable laws and regulations
CAMS or similar license and FINRA Series 7,24, and 99 a plus
Jun 29, 2018
Full time
Our vision is to bring more innovation, efficiency, and equality of opportunity by helping create an open financial system for the world. We are focused on making digital currency accessible to everyone. We are guided by these principles: be the most trusted company in our industry and create products that are easy to use.
The Custody Compliance Director will be responsible for managing the Compliance risk of our Coinbase Custody Product and for building out a Team of professionals to assist them in this task. This person will help the Compliance team prepare for critical changes in the market by designing, implementing, and managing compliance processes that allows the business to scale. The person will be based in our New York office and should anticipate some travel between NY and our headquarters in SF.
Responsibilities
Identify, and mitigate the compliance risks of Coinbase Custody
Build out and implement on-boarding policies for different client types in different geographies
Partner with Legal, Sales, Risk, Product and others to ensure the successful rollouts of new products
Provide regular reports to leadership
Represent Coinbase Custody to regulators and business partners
Review escalations generated regarding clients and provide approvals
Requirements
7+ years in a relevant compliance function, previous management experience preferred.
Experience onboarding complex global institutional clients
Solutions-oriented mindset with a willingness to partner with the Business to grow revenues and market share in a prudent and commercial way
Extensive knowledge of applicable laws and regulations
CAMS or similar license and FINRA Series 7,24, and 99 a plus
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, focus on the needs of our customers and create products that are easy to use.
The GDAX team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments.
This is where we need you - you’ll work with design, product, and trading teams to build new and exciting products that will shape the digital asset industry for years to come. If you’re excited by the problem spaces of designing and delivering engaging user experiences, building performant APIs to power them, and dealing with relational databases, we should talk!
A little about our team: we’re a full-stack product team with experts in frontend, backend, trading, product, and design. We care deeply about our stack and tools - we’ve built out a React based single page app frontend and have continuous integration with multiple deploys daily. We pay special attention to performance as we operate a real-time application with high frequency, low latency updates. Our toolchain is based on Node and PostgreSQL on the backend and React, MobX and Webpack on the frontend. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.
Responsibilities
Work across the entire stack to build, test and ship new user facing products using modern tools like Node 8, ES6, PostgreSQL, React, Flow and Webpack.
Create trustworthy user experiences by building features that are simple, easy to comprehend, performant and reliable.
Articulate a long term vision for growth engineering and infrastructure at Coinbase.
Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
Add positive energy in every meeting, and make your coworkers feel included in every interaction.
Requirements
You have at least 4 years of experience in software engineering.
You’ve worked with production scale Web apps.
You’re comfortable working full-stack, and are excited about diving into the frontend, backend or datastore as needed.
You write high quality, well tested code to meet the needs of your customers.
You’re comfortable operating in dynamic environments, and are self-directed.
You’re passionate about building an open financial system that brings the world together.
Nice to Haves
You’re staying on top of modern web application development best practices.
You’ve worked on full stack teams in the finance or security space.
Jun 28, 2018
Full time
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, focus on the needs of our customers and create products that are easy to use.
The GDAX team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments.
This is where we need you - you’ll work with design, product, and trading teams to build new and exciting products that will shape the digital asset industry for years to come. If you’re excited by the problem spaces of designing and delivering engaging user experiences, building performant APIs to power them, and dealing with relational databases, we should talk!
A little about our team: we’re a full-stack product team with experts in frontend, backend, trading, product, and design. We care deeply about our stack and tools - we’ve built out a React based single page app frontend and have continuous integration with multiple deploys daily. We pay special attention to performance as we operate a real-time application with high frequency, low latency updates. Our toolchain is based on Node and PostgreSQL on the backend and React, MobX and Webpack on the frontend. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.
Responsibilities
Work across the entire stack to build, test and ship new user facing products using modern tools like Node 8, ES6, PostgreSQL, React, Flow and Webpack.
Create trustworthy user experiences by building features that are simple, easy to comprehend, performant and reliable.
Articulate a long term vision for growth engineering and infrastructure at Coinbase.
Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
Add positive energy in every meeting, and make your coworkers feel included in every interaction.
Requirements
You have at least 4 years of experience in software engineering.
You’ve worked with production scale Web apps.
You’re comfortable working full-stack, and are excited about diving into the frontend, backend or datastore as needed.
You write high quality, well tested code to meet the needs of your customers.
You’re comfortable operating in dynamic environments, and are self-directed.
You’re passionate about building an open financial system that brings the world together.
Nice to Haves
You’re staying on top of modern web application development best practices.
You’ve worked on full stack teams in the finance or security space.
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, focus on the needs of our customers and create products that are easy to use.
The GDAX team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments.
This is where you come in - you’ll work closely with product, customer success, and design teams to build trading features that our customers want. You’ll collaborate with a wide variety of engineering and non-engineering teams to add new digital assets, build trust and safety features, and design trading infrastructure. If you’re excited about hard financial and distributed systems problems, like scaling and building financial systems that can handle thousands of trades per second at really low latencies, we should talk.
A little about us: we’re a full-stack product team with experts in frontend, backend, trading, product, and design. We care deeply about our tools - we’ve built out a proprietary trading infrastructure, high-throughput matching engine, asynchronous settlement services, a React based frontend, a service oriented NodeJS backend and more. We are running continuous integration with multiple deploys going out daily. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.
Responsibilities
Design highly performant FIX and REST trading gateways for our customers and our front-end teams.
Design, build, and maintain backend services which help with trade matching, accounting, financial reporting, liquidity and risk management.
Articulate a long term vision for maintaining and scaling our backend systems.
Work with engineers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
Add positive energy in every meeting, and make your coworkers feel included in every interaction.
Requirements
You have at least 4 years of experience in software engineering.
You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
You write high quality, well tested code to meet the needs of your customers.
You’re passionate about building an open financial system that brings the world together.
Nice to Haves
You’ve worked with Node.js, Java or Kotlin.
You’ve built systems in the finance and security space.
Jun 28, 2018
Full time
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, focus on the needs of our customers and create products that are easy to use.
The GDAX team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments.
This is where you come in - you’ll work closely with product, customer success, and design teams to build trading features that our customers want. You’ll collaborate with a wide variety of engineering and non-engineering teams to add new digital assets, build trust and safety features, and design trading infrastructure. If you’re excited about hard financial and distributed systems problems, like scaling and building financial systems that can handle thousands of trades per second at really low latencies, we should talk.
A little about us: we’re a full-stack product team with experts in frontend, backend, trading, product, and design. We care deeply about our tools - we’ve built out a proprietary trading infrastructure, high-throughput matching engine, asynchronous settlement services, a React based frontend, a service oriented NodeJS backend and more. We are running continuous integration with multiple deploys going out daily. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.
Responsibilities
Design highly performant FIX and REST trading gateways for our customers and our front-end teams.
Design, build, and maintain backend services which help with trade matching, accounting, financial reporting, liquidity and risk management.
Articulate a long term vision for maintaining and scaling our backend systems.
Work with engineers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
Add positive energy in every meeting, and make your coworkers feel included in every interaction.
Requirements
You have at least 4 years of experience in software engineering.
You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
You write high quality, well tested code to meet the needs of your customers.
You’re passionate about building an open financial system that brings the world together.
Nice to Haves
You’ve worked with Node.js, Java or Kotlin.
You’ve built systems in the finance and security space.
DESCRIPTION
Come kick start your career with a growing data integration tech startup! DemystData is unlocking access to data for financial inclusion. Are you passionate about driving business processes with team work , organization, and action? Come join DemystData's team as a project business analyst!
Our Solution
Demyst is an External Enterprise Data Platform, used by major US and APAC financial institutions to better discover, test, and deploy third party data solutions. Leading banks and insurers leverage our platform to find and test new data to incorporate into decision processes across the customer lifecycle.
The Challenge
The Project Analyst supports one or more Enterprise client implementation projects through a flexible, hands-on approach to problem solving , research, analysis, materials preparation, and detail orientation to support internal or external needs for communication, alignment, data-driven decision-making, or reporting. This is a support role that operates in a Junior Technical Account services capacity to engage clients, solve problems, and demonstrate intellectual curiosity to match data driven work to business solutions.
Location: NY, NY
Project management and project management support, e.g. preparing status updates, tracking tasks and following up on deliverables, flagging slippage vs milestones
Analytics support, e.g. preparing sales and delivery reports, conducting financial reconciliation, reviewing, codifying contracts
Internal OR external meeting preparation and follow-up, e.g. preparing decks, documenting follow-up’s, clarifying next steps, and following through on todo items until completion
Maintaining executive focus on key priorities, e.g. tracking activity and time vs objectives, highlighting progress vs objectives
Supporting sales and client activities, e.g. preparing target company lists, organizing meetings and workshops, organizing meetings
Other duties as assigned or suggested by you to enhance project or initiative execution
REQUIREMENTS
Requirements:
Four year degree from an accredited university
1-3 years experience in reporting/analytics, project management, program management, or consulting
Familiarity with data ecosystem, statistical analysis, data modeling
High EQ and collaborative, communicative personality
Understanding of business operations and quantitative problem solving methods
Problem solving and intellectual curiosity
Ability to flex between taking limited or explicit direction to run with project or assignment action, synthesizing information, and adapting to changes
Highly collaborative, highly responsive with orientation towards action
Strong Google and MS suite skills
BENEFITS
Put your own mark on the process
Stretch yourself to help define and sell something entirely new that will impact billions
Accelerate team progress with organization, process, and action
Gain exposure to a company that has more institutional knowledge in emerging “big data” access that perhaps anyone in the market, learn quickly
Be with a team solving problems and learning
Small enough where you matter, big enough to have the support to deliver what you promise
Generous benefits & competitive compensation
May 28, 2018
Full time
DESCRIPTION
Come kick start your career with a growing data integration tech startup! DemystData is unlocking access to data for financial inclusion. Are you passionate about driving business processes with team work , organization, and action? Come join DemystData's team as a project business analyst!
Our Solution
Demyst is an External Enterprise Data Platform, used by major US and APAC financial institutions to better discover, test, and deploy third party data solutions. Leading banks and insurers leverage our platform to find and test new data to incorporate into decision processes across the customer lifecycle.
The Challenge
The Project Analyst supports one or more Enterprise client implementation projects through a flexible, hands-on approach to problem solving , research, analysis, materials preparation, and detail orientation to support internal or external needs for communication, alignment, data-driven decision-making, or reporting. This is a support role that operates in a Junior Technical Account services capacity to engage clients, solve problems, and demonstrate intellectual curiosity to match data driven work to business solutions.
Location: NY, NY
Project management and project management support, e.g. preparing status updates, tracking tasks and following up on deliverables, flagging slippage vs milestones
Analytics support, e.g. preparing sales and delivery reports, conducting financial reconciliation, reviewing, codifying contracts
Internal OR external meeting preparation and follow-up, e.g. preparing decks, documenting follow-up’s, clarifying next steps, and following through on todo items until completion
Maintaining executive focus on key priorities, e.g. tracking activity and time vs objectives, highlighting progress vs objectives
Supporting sales and client activities, e.g. preparing target company lists, organizing meetings and workshops, organizing meetings
Other duties as assigned or suggested by you to enhance project or initiative execution
REQUIREMENTS
Requirements:
Four year degree from an accredited university
1-3 years experience in reporting/analytics, project management, program management, or consulting
Familiarity with data ecosystem, statistical analysis, data modeling
High EQ and collaborative, communicative personality
Understanding of business operations and quantitative problem solving methods
Problem solving and intellectual curiosity
Ability to flex between taking limited or explicit direction to run with project or assignment action, synthesizing information, and adapting to changes
Highly collaborative, highly responsive with orientation towards action
Strong Google and MS suite skills
BENEFITS
Put your own mark on the process
Stretch yourself to help define and sell something entirely new that will impact billions
Accelerate team progress with organization, process, and action
Gain exposure to a company that has more institutional knowledge in emerging “big data” access that perhaps anyone in the market, learn quickly
Be with a team solving problems and learning
Small enough where you matter, big enough to have the support to deliver what you promise
Generous benefits & competitive compensation
Are you a great Business Developer? Are you interested in the Fintech Industry? Do you want a great career? Then this could be the role for you...
TransferMate Global Payments is the market-leading, international choice for businesses worldwide that send and receive foreign currency payments and we are leading the change within the Global Payments Fintech sector. We have a fast growing client base and a dynamic team, but we need YOU! We have a role immediately available for an enthusiastic and confident Business Development Manager to join our ever growing TransferMate sales team. If you are experienced in sales then you can be the person helping to grow our business and your own career by getting an opportunity to excel in a fast-paced, performance-based, competitive atmosphere.
What will you be doing?
You would be responsible for selling TransferMate's services to clients and customers, generating new name business and breaking into new markets for TransferMate. This is a client facing role and offers the candidate an opportunity to aggressively fast track their sales career. With the support of our leadership and extended support teams, you will have an opportunity to present a business plan to break into new markets and execute approved sales strategies. This will provide exposure into areas such as market sizing, competitive analysis, go to market, event management, proposition articulation, negotiation and account management expertise. This is a unique opportunity within the exciting Fintech sector and is your role to grow and make into your own. You will have the opportunity to grow and manage your own customer base as well as grow your career within a fast paced and fast expanding award winning international organisation. You will be given the support and backing needed to ensure a clear pipeline for your sales is in place, where you can develop a clear target strategy that results in you and TransferMate securing new business.
Who are we looking for?
We're big on staff development and keen to help our staff to reach their full potential, but to be successful in this role you will need to have a minimum of two years Business Development experience as well as a background in business, preferably having worked in the Financial or Foreign exchange sectors. You will need to have strong communication, negotiation skills, and presentation skills as you will be meeting, and presenting in front of, businesses from SMEs to corporate level executives. You will also need to possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored. Does this sound like you?
Why choose us?
We know you are looking for more than just a job and at TransferMate we care about our staff so we strive to provide a well-balanced environment for you to work in on a day to day basis. As a division of The Taxback Group, TransferMate has won numerous awards including the Ernst & Young Entrepreneur of the Year 2009, Deloitte Best Managed Companies 2010, 2011, 2012, 2013 and 2014 and the RSM International Entrepreneur of the Year European Business Award. We also have won certification as a "Great Place to Work" for 2016 too, so you can be assured that we take care of you as our staff member and ensure a positive and supportive work environment. As a Company TransferMate has accomplished a 20% year-on-year growth and the company is currently trending 35% growth for 2016. Our focus on the development of our technological infrastructure, in tandem with our regulatory expansion, has provided us with a growth strategy that is simply unrivalled across the global payments industry today. Doesn't this sound easy to sell?
Oct 25, 2017
Full time
Are you a great Business Developer? Are you interested in the Fintech Industry? Do you want a great career? Then this could be the role for you...
TransferMate Global Payments is the market-leading, international choice for businesses worldwide that send and receive foreign currency payments and we are leading the change within the Global Payments Fintech sector. We have a fast growing client base and a dynamic team, but we need YOU! We have a role immediately available for an enthusiastic and confident Business Development Manager to join our ever growing TransferMate sales team. If you are experienced in sales then you can be the person helping to grow our business and your own career by getting an opportunity to excel in a fast-paced, performance-based, competitive atmosphere.
What will you be doing?
You would be responsible for selling TransferMate's services to clients and customers, generating new name business and breaking into new markets for TransferMate. This is a client facing role and offers the candidate an opportunity to aggressively fast track their sales career. With the support of our leadership and extended support teams, you will have an opportunity to present a business plan to break into new markets and execute approved sales strategies. This will provide exposure into areas such as market sizing, competitive analysis, go to market, event management, proposition articulation, negotiation and account management expertise. This is a unique opportunity within the exciting Fintech sector and is your role to grow and make into your own. You will have the opportunity to grow and manage your own customer base as well as grow your career within a fast paced and fast expanding award winning international organisation. You will be given the support and backing needed to ensure a clear pipeline for your sales is in place, where you can develop a clear target strategy that results in you and TransferMate securing new business.
Who are we looking for?
We're big on staff development and keen to help our staff to reach their full potential, but to be successful in this role you will need to have a minimum of two years Business Development experience as well as a background in business, preferably having worked in the Financial or Foreign exchange sectors. You will need to have strong communication, negotiation skills, and presentation skills as you will be meeting, and presenting in front of, businesses from SMEs to corporate level executives. You will also need to possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored. Does this sound like you?
Why choose us?
We know you are looking for more than just a job and at TransferMate we care about our staff so we strive to provide a well-balanced environment for you to work in on a day to day basis. As a division of The Taxback Group, TransferMate has won numerous awards including the Ernst & Young Entrepreneur of the Year 2009, Deloitte Best Managed Companies 2010, 2011, 2012, 2013 and 2014 and the RSM International Entrepreneur of the Year European Business Award. We also have won certification as a "Great Place to Work" for 2016 too, so you can be assured that we take care of you as our staff member and ensure a positive and supportive work environment. As a Company TransferMate has accomplished a 20% year-on-year growth and the company is currently trending 35% growth for 2016. Our focus on the development of our technological infrastructure, in tandem with our regulatory expansion, has provided us with a growth strategy that is simply unrivalled across the global payments industry today. Doesn't this sound easy to sell?
Due to the exciting expansion of TransferMate, a number of new roles have arisen for pro-active, enthusiastic and confident Sales Executives to join our team in Dublin, Ireland.
The hours of work linked to this particular roles are in keeping with the local hours of the Market.
Ireland & UK - 9:00 am - 5:30 pm
United States - 2:00 pm - 11:30 pm
Australia - 11:00 pm - 6:00 am
The Sales Executive will enjoy the opportunity to excel in a fast-paced, performance-based, competitive atmosphere, with ample opportunities to progress professionally.
Company Background
At TransferMate, our team believe in delivering a better solution to companies worldwide when it comes to making international money transfers. There are still companies out there using the bank for their foreign exchange payments, I know…hard to believe!
We are looking for bright, ambitious, energetic people to join our team that can convince companies that there is a better solution to making their international payments and that solution is TransferMate Global Payments.
We pride ourselves in our customer service , our global regulation, our payment infrastructure and ultimately our hunger to do things better than the bank. If you think you are ready to make the difference, join us in our mission to become the world’s number 1 solution for international money transfer.
Responsibilities
Driving home the message about TransferMate to business clients.
Generate new business for TransferMate in line with targets by calling/generating leads and visiting clients.
Be accountable for your own customer base and follow up on all queries and commitments.
Work on customer retentions and building relationships with customers.
Meeting daily, weekly and monthly KPI’s.
Maintaining a high level of customer service.
Maintains professional and technical knowledge of the FX markets and the FX industry.
Contributes to team effort by accomplishing related results as needed.
Bring great ideas and energy.
Skills Required
Excellent communication and people skills
Customer Service
Meeting sales goals
Closing skills
Prospecting skills
Negotiation
Self-confidence
Building client relationships
Team player
Special Requirements for the role
Financial services background
Knowledge/understanding of the FX Markets
1-2 years sales experience
Oct 25, 2017
Full time
Due to the exciting expansion of TransferMate, a number of new roles have arisen for pro-active, enthusiastic and confident Sales Executives to join our team in Dublin, Ireland.
The hours of work linked to this particular roles are in keeping with the local hours of the Market.
Ireland & UK - 9:00 am - 5:30 pm
United States - 2:00 pm - 11:30 pm
Australia - 11:00 pm - 6:00 am
The Sales Executive will enjoy the opportunity to excel in a fast-paced, performance-based, competitive atmosphere, with ample opportunities to progress professionally.
Company Background
At TransferMate, our team believe in delivering a better solution to companies worldwide when it comes to making international money transfers. There are still companies out there using the bank for their foreign exchange payments, I know…hard to believe!
We are looking for bright, ambitious, energetic people to join our team that can convince companies that there is a better solution to making their international payments and that solution is TransferMate Global Payments.
We pride ourselves in our customer service , our global regulation, our payment infrastructure and ultimately our hunger to do things better than the bank. If you think you are ready to make the difference, join us in our mission to become the world’s number 1 solution for international money transfer.
Responsibilities
Driving home the message about TransferMate to business clients.
Generate new business for TransferMate in line with targets by calling/generating leads and visiting clients.
Be accountable for your own customer base and follow up on all queries and commitments.
Work on customer retentions and building relationships with customers.
Meeting daily, weekly and monthly KPI’s.
Maintaining a high level of customer service.
Maintains professional and technical knowledge of the FX markets and the FX industry.
Contributes to team effort by accomplishing related results as needed.
Bring great ideas and energy.
Skills Required
Excellent communication and people skills
Customer Service
Meeting sales goals
Closing skills
Prospecting skills
Negotiation
Self-confidence
Building client relationships
Team player
Special Requirements for the role
Financial services background
Knowledge/understanding of the FX Markets
1-2 years sales experience
About Us
Sidetrade empowers Marketing, Sales and Finance teams to grow sales and accelerate cash using Artificial Intelligence. We offer BrightTarget Predictive Marketing software to help B2B sales and marketing professionals understand, retain, grow and acquire more valuable customers. Our IKO system is used to automate lead outreach and generate a flow of new meetings with decision makers. Our financial solutions; Sidetrade Network and Sidetrade Payment Intelligence (SPi) can improve and analyse performance by predicting customer’s payment behaviors, managing real-time financial flows and identifying new and existing cash opportunities.
Role description
Due to expansion, our Business Development team is growing and we’re looking for a master of prospecting! The Business Development team is the first and pivotal step in the sales process and has played a huge part in Sidetrade’s success. You will be part of an energetic team based in Dublin 2 and work on the UK and Ireland market. You will work in a fast-paced and innovative environment, we will provide you with the resources and support to sell our solutions and take your career to the next level! You’ll be able to meet colleagues abroad and travel to our offices in London, Birmingham, Paris, and Amsterdam.
Responsibilities:
Utilise your marketing and sales skills to find potential clients in the UK/I market and discover how our products can benefit them
Anticipate how decisions are made and target decision makers in finance or marketing and sales functions in medium to large companies and nurture leads
Collaborate with Sales Reps and generate new opportunities by scheduling meetings with potential clients
Manage your own workload to be the best BDE that you can be!
Requirements:
Fluent English speaker
Experience in Business Development, Lead Generation or Telesales on the UK/I market
Knowledge or interest in finance, marketing and sales functions
Energetic and motivated individual who thrives working in a fast pace environment
Ability to work individually and as part of a team
We are open to consider candidates from other backgrounds who have the drive and ambition to start a career in marketing or sales
About Sidetrade
Sidetrade (EURONEXT: ALBFR.PA) is the most compelling A.I. Software Company shaping the future of Customer Engagement and empowering Marketing, Sales and Finance people to grow sales and accelerate cash.
Seamlessly integrated with existing CRM and ERP, Sidetrade leverages Artificial Intelligence to disclose untapped new business opportunities, increase upsell, reduce churn, predict customer payments and accelerate cash flow generation. Over 1,500 companies , of all sizes and sectors, in 80 countries, employ AI Sidetrade solutions for sustainable growth.
Oct 13, 2017
Full time
About Us
Sidetrade empowers Marketing, Sales and Finance teams to grow sales and accelerate cash using Artificial Intelligence. We offer BrightTarget Predictive Marketing software to help B2B sales and marketing professionals understand, retain, grow and acquire more valuable customers. Our IKO system is used to automate lead outreach and generate a flow of new meetings with decision makers. Our financial solutions; Sidetrade Network and Sidetrade Payment Intelligence (SPi) can improve and analyse performance by predicting customer’s payment behaviors, managing real-time financial flows and identifying new and existing cash opportunities.
Role description
Due to expansion, our Business Development team is growing and we’re looking for a master of prospecting! The Business Development team is the first and pivotal step in the sales process and has played a huge part in Sidetrade’s success. You will be part of an energetic team based in Dublin 2 and work on the UK and Ireland market. You will work in a fast-paced and innovative environment, we will provide you with the resources and support to sell our solutions and take your career to the next level! You’ll be able to meet colleagues abroad and travel to our offices in London, Birmingham, Paris, and Amsterdam.
Responsibilities:
Utilise your marketing and sales skills to find potential clients in the UK/I market and discover how our products can benefit them
Anticipate how decisions are made and target decision makers in finance or marketing and sales functions in medium to large companies and nurture leads
Collaborate with Sales Reps and generate new opportunities by scheduling meetings with potential clients
Manage your own workload to be the best BDE that you can be!
Requirements:
Fluent English speaker
Experience in Business Development, Lead Generation or Telesales on the UK/I market
Knowledge or interest in finance, marketing and sales functions
Energetic and motivated individual who thrives working in a fast pace environment
Ability to work individually and as part of a team
We are open to consider candidates from other backgrounds who have the drive and ambition to start a career in marketing or sales
About Sidetrade
Sidetrade (EURONEXT: ALBFR.PA) is the most compelling A.I. Software Company shaping the future of Customer Engagement and empowering Marketing, Sales and Finance people to grow sales and accelerate cash.
Seamlessly integrated with existing CRM and ERP, Sidetrade leverages Artificial Intelligence to disclose untapped new business opportunities, increase upsell, reduce churn, predict customer payments and accelerate cash flow generation. Over 1,500 companies , of all sizes and sectors, in 80 countries, employ AI Sidetrade solutions for sustainable growth.
Our Story
Revolut launched in 2015 with a punchy mission: to turn the financial banking sector on its head. Because today’s hyper-connected world deserves a financial partner just as progressive. One that adapts to your needs, gives you control and constantly pushes you into new and exciting spaces.
Instant payment notifications, free international money transfers and fee-free spending globally with the real exchange rate.
Welcome to a world beyond banking. Welcome to Revolut.
Our Culture
From humble beginnings of four people and a few MacBooks, Revolut has grown to over 200 employees globally and one of the fastest growing fintech startups in the world.
We’ve achieved all of this through cutting out the red tape and bureaucracy. We are one team working towards a common goal. You’ll receive a great deal of autonomy and guidance, work in a fast paced and high energy environment and help shape the future of world banking.
About the Job
We’re looking for a PR & Marketing Intern to be our Country Manager's first hire and to build our presence in both the Republic of Ireland and Northern Ireland.
We’ve hired some of the most talented developers and designers that the world of tech has to offer, and we’re keen to showcase their talent to Ireland - and that’s where you come in.
Grow and develop our social media community, reaching out to have constructive conversations with people who want to create a true alternative to traditional banking.
Be the day to day voice of Revolut, in our community forum and across our social media channels.
Run our community events, bringing people together to really get involved with what we are building.
Through outreach, user interviews and listening to our product testers, uncover exactly what our community really needs from a global banking alternative.
Working closely with our marketing and communications teams, help us test new ideas and refine messages.
Answer users' questions and build honest, positive relationships.
Requirements:
We're looking for someone who will work really hard to bring something special to the people of Ireland
An excellent communicator
Someone who constantly demonstrates creativity and always thinks outside of the box.
Someone results driven who understands the importance of increasing engagement and user growth.
Strong understanding of social media analytics and associated tools, is a plus
Benefits:
You’ll get to work in one of the hottest tech startups in the world right now.
We’ll arm you with all of the latest tech equipment.
You’ll receive excellent training and guidance from our team.
You'll really change Ireland for the better.
Oct 11, 2017
Full time
Our Story
Revolut launched in 2015 with a punchy mission: to turn the financial banking sector on its head. Because today’s hyper-connected world deserves a financial partner just as progressive. One that adapts to your needs, gives you control and constantly pushes you into new and exciting spaces.
Instant payment notifications, free international money transfers and fee-free spending globally with the real exchange rate.
Welcome to a world beyond banking. Welcome to Revolut.
Our Culture
From humble beginnings of four people and a few MacBooks, Revolut has grown to over 200 employees globally and one of the fastest growing fintech startups in the world.
We’ve achieved all of this through cutting out the red tape and bureaucracy. We are one team working towards a common goal. You’ll receive a great deal of autonomy and guidance, work in a fast paced and high energy environment and help shape the future of world banking.
About the Job
We’re looking for a PR & Marketing Intern to be our Country Manager's first hire and to build our presence in both the Republic of Ireland and Northern Ireland.
We’ve hired some of the most talented developers and designers that the world of tech has to offer, and we’re keen to showcase their talent to Ireland - and that’s where you come in.
Grow and develop our social media community, reaching out to have constructive conversations with people who want to create a true alternative to traditional banking.
Be the day to day voice of Revolut, in our community forum and across our social media channels.
Run our community events, bringing people together to really get involved with what we are building.
Through outreach, user interviews and listening to our product testers, uncover exactly what our community really needs from a global banking alternative.
Working closely with our marketing and communications teams, help us test new ideas and refine messages.
Answer users' questions and build honest, positive relationships.
Requirements:
We're looking for someone who will work really hard to bring something special to the people of Ireland
An excellent communicator
Someone who constantly demonstrates creativity and always thinks outside of the box.
Someone results driven who understands the importance of increasing engagement and user growth.
Strong understanding of social media analytics and associated tools, is a plus
Benefits:
You’ll get to work in one of the hottest tech startups in the world right now.
We’ll arm you with all of the latest tech equipment.
You’ll receive excellent training and guidance from our team.
You'll really change Ireland for the better.
moQom is particularly interested in hearing from candidates who wish to apply for roles at an entry level through participation in our intern programme.
moQom’s Internship programme is an ideal opportunity for anyone looking to retrain and/or has an interest in Java/IT. We are looking for people who are enthusiastic about working with these technologies and want to pursue a career in this area. The ideal candidates should have a technical degree (engineering, science, etc…) or recently completed a graduate diploma. moQom will work with successful candidates to help train them (On-the-Job-Training) over a 6 month period of time. The successful candidate will be partnered with an experienced member of our team. Upon completion of the Internship, the intention is to offer a successful candidate an entry level position.
Sep 27, 2017
Intern
moQom is particularly interested in hearing from candidates who wish to apply for roles at an entry level through participation in our intern programme.
moQom’s Internship programme is an ideal opportunity for anyone looking to retrain and/or has an interest in Java/IT. We are looking for people who are enthusiastic about working with these technologies and want to pursue a career in this area. The ideal candidates should have a technical degree (engineering, science, etc…) or recently completed a graduate diploma. moQom will work with successful candidates to help train them (On-the-Job-Training) over a 6 month period of time. The successful candidate will be partnered with an experienced member of our team. Upon completion of the Internship, the intention is to offer a successful candidate an entry level position.
We are looking for a designer responsible for the inspiration, ideation, and implementation details of the whole customer experience. You will also be a key voice in shaping the design culture at Future Finance.
This position works directly with the product and engineering teams and reports to the CPO.
The Company:
Education can be expensive. Many aspiring students are not reaching their potential because they can't afford it. Our mission is to change all that. We believe everyone has the ability to have a positive impact on society. And money shouldn't prevent you from being the best you can be. That's why we exist.
Future Finance, Inc. is one of the fastest growing Fintech companies in Europe. Founded in 2014, Future Finance is backed not only by elite institutions such as Goldman Sachs, QED, and Blackstone, and has been appointed by the EU agency European Investment Fund as an intermediary to provide financing solutions for those in pursuit of higher education.
The People:
We are a team of pioneering entrepreneurs with a passion for FinTech. Future Finance thrives on collaboration and exchange of ideas. We operate a philosophy of Best Idea Wins & No Ego. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self motivated individuals who are working towards a common goal.
The Role:
- Develop a cohesive visual aesthetic for Future Finance that extends across all user-facing touchpoints
- Collaborate on user flows, wireframes, information architecture, prototypes
- Design usable, useful and delightful responsive web and mobile user interfaces
- Develop library of reusable UI elements, layouts and patterns that support rapid feature development
- Maintain style specification and design documentation for software development
- Contribute to identity assets, sales and marketing collateral (e.g. presentations, marketing collateral) as needed
Must Have Skills:
- 3+ years working as a designer in a fast-paced environment
- Strong portfolio demonstrating responsive web and mobile user interfaces projects from high level concepts to final specifications
- Proficiency in Sketch, Adobe Creative Suite, and other modern design and prototyping tools
- Strong grasp of software development and best practices
- Calibrated to the startup environment
Preferred Skills:
- Front-end web development skills with experience with HTML, CSS and Javascript
- Motion design and illustration skills
Sep 07, 2017
Full time
We are looking for a designer responsible for the inspiration, ideation, and implementation details of the whole customer experience. You will also be a key voice in shaping the design culture at Future Finance.
This position works directly with the product and engineering teams and reports to the CPO.
The Company:
Education can be expensive. Many aspiring students are not reaching their potential because they can't afford it. Our mission is to change all that. We believe everyone has the ability to have a positive impact on society. And money shouldn't prevent you from being the best you can be. That's why we exist.
Future Finance, Inc. is one of the fastest growing Fintech companies in Europe. Founded in 2014, Future Finance is backed not only by elite institutions such as Goldman Sachs, QED, and Blackstone, and has been appointed by the EU agency European Investment Fund as an intermediary to provide financing solutions for those in pursuit of higher education.
The People:
We are a team of pioneering entrepreneurs with a passion for FinTech. Future Finance thrives on collaboration and exchange of ideas. We operate a philosophy of Best Idea Wins & No Ego. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self motivated individuals who are working towards a common goal.
The Role:
- Develop a cohesive visual aesthetic for Future Finance that extends across all user-facing touchpoints
- Collaborate on user flows, wireframes, information architecture, prototypes
- Design usable, useful and delightful responsive web and mobile user interfaces
- Develop library of reusable UI elements, layouts and patterns that support rapid feature development
- Maintain style specification and design documentation for software development
- Contribute to identity assets, sales and marketing collateral (e.g. presentations, marketing collateral) as needed
Must Have Skills:
- 3+ years working as a designer in a fast-paced environment
- Strong portfolio demonstrating responsive web and mobile user interfaces projects from high level concepts to final specifications
- Proficiency in Sketch, Adobe Creative Suite, and other modern design and prototyping tools
- Strong grasp of software development and best practices
- Calibrated to the startup environment
Preferred Skills:
- Front-end web development skills with experience with HTML, CSS and Javascript
- Motion design and illustration skills
Future Finance is looking for a Technical Product Manager to join our team in Dublin.This is an exciting opportunity for someone with strong project management skills to grow their career by contributing to a talented tech company as we grow and scale. You don’t need to be a technical expert, but you need incredible communication skills, the ability to learn quickly, and some experience in project management. You have to be able to understand the obstacles the tech team faces and be able to communicate these issues to other stakeholders, and find workable solutions to overcome these problems and help the team to meet their deliverables.
The Company:
Education can be expensive. Many aspiring students are not reaching their potential because they can't afford it. Our mission is to change all that. We believe everyone has the ability to have a positive impact on society. And money shouldn't prevent you from being the best you can be. That's why we exist.
Future Finance, Inc. is one of the fastest growing FinTech companies in Europe. Founded in 2014, Future Finance is backed not only by elite institutions such as Goldman Sachs, QED, and Blackstone, and has been appointed by the EU agency European Investment Fund as an intermediary to provide financing solutions for those in pursuit of higher education.
The People:
We are a team of pioneering entrepreneurs with a passion for FinTech. Future Finance thrives on collaboration and exchange of ideas. We operate a philosophy of Best Idea Wins & No Ego. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self motivated individuals who are working towards a common goal.
This position will report directly to the CTO.
The Role:
Owning the execution and delivery of features on the technical roadmap
Developing project plans with milestones, delivery timelines, dependencies, and contingency plans, while keeping with our agile development approach
Recommending and taking action to direct the analysis of and solution to problems
Providing visibility to team impediments/risks and helping to eliminate them
Working as the link between Product Management and Engineering
Influencing, problem-solving, and resolving conflicts with other internal business functions including Tech, Operations, and Marketing
Providing regular project status updates internally and with our partners
Your Experience:
1 -3 years managing complex, cross-organizational, multi-stakeholder projects using Agile/Scrum development methodologies
Experience working in Engineering, Software Development, or other complex technical project domain
Ideally, experience in Finance and/or banking
Must Have Skills:
Proven ability to learn quickly and apply new skills in a productive manner
Exceptional communication and presentation skills (verbal and written)
Excellent interpersonal skills and ability to work with both technical and business audiences
Demonstrated ability to think creatively and independently to solve problems and complete projects
Understanding of product-based solution delivery
Great organisational skills and impeccable attention to detail
Facilitation and influencing skills, with the ability to work with large groups of varying levels of seniority, from user to board level
Ability to thrive in a fast-paced, start-up environment without close supervision
Your Nice to Have Skills:
Knowledge of a programming language
Familiarity with financial software, banking or payment systems,
Familiarity with Web or SaaS products
Understanding of the technical architecture of complex and highly scalable web applications
Accreditations in project management methodologies
Your Qualifications:
Bachelor's Degree in any technical discipline; Computer Science could be a plus
Sep 07, 2017
Full time
Future Finance is looking for a Technical Product Manager to join our team in Dublin.This is an exciting opportunity for someone with strong project management skills to grow their career by contributing to a talented tech company as we grow and scale. You don’t need to be a technical expert, but you need incredible communication skills, the ability to learn quickly, and some experience in project management. You have to be able to understand the obstacles the tech team faces and be able to communicate these issues to other stakeholders, and find workable solutions to overcome these problems and help the team to meet their deliverables.
The Company:
Education can be expensive. Many aspiring students are not reaching their potential because they can't afford it. Our mission is to change all that. We believe everyone has the ability to have a positive impact on society. And money shouldn't prevent you from being the best you can be. That's why we exist.
Future Finance, Inc. is one of the fastest growing FinTech companies in Europe. Founded in 2014, Future Finance is backed not only by elite institutions such as Goldman Sachs, QED, and Blackstone, and has been appointed by the EU agency European Investment Fund as an intermediary to provide financing solutions for those in pursuit of higher education.
The People:
We are a team of pioneering entrepreneurs with a passion for FinTech. Future Finance thrives on collaboration and exchange of ideas. We operate a philosophy of Best Idea Wins & No Ego. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self motivated individuals who are working towards a common goal.
This position will report directly to the CTO.
The Role:
Owning the execution and delivery of features on the technical roadmap
Developing project plans with milestones, delivery timelines, dependencies, and contingency plans, while keeping with our agile development approach
Recommending and taking action to direct the analysis of and solution to problems
Providing visibility to team impediments/risks and helping to eliminate them
Working as the link between Product Management and Engineering
Influencing, problem-solving, and resolving conflicts with other internal business functions including Tech, Operations, and Marketing
Providing regular project status updates internally and with our partners
Your Experience:
1 -3 years managing complex, cross-organizational, multi-stakeholder projects using Agile/Scrum development methodologies
Experience working in Engineering, Software Development, or other complex technical project domain
Ideally, experience in Finance and/or banking
Must Have Skills:
Proven ability to learn quickly and apply new skills in a productive manner
Exceptional communication and presentation skills (verbal and written)
Excellent interpersonal skills and ability to work with both technical and business audiences
Demonstrated ability to think creatively and independently to solve problems and complete projects
Understanding of product-based solution delivery
Great organisational skills and impeccable attention to detail
Facilitation and influencing skills, with the ability to work with large groups of varying levels of seniority, from user to board level
Ability to thrive in a fast-paced, start-up environment without close supervision
Your Nice to Have Skills:
Knowledge of a programming language
Familiarity with financial software, banking or payment systems,
Familiarity with Web or SaaS products
Understanding of the technical architecture of complex and highly scalable web applications
Accreditations in project management methodologies
Your Qualifications:
Bachelor's Degree in any technical discipline; Computer Science could be a plus
We are looking to hire an experienced UI Engineer to join our mission to make sure deserving students have access to responsible funding. Your challenge will be to build the products and processes that make accessing our loans as easy and transparent as possible. This is a fantastic opportunity to work for an exciting and growing Fintech company in Dublin and to drive product development forward with the help of an excellent team.
The Company
Education can be expensive. Many aspiring students are not reaching their potential because they can't afford it. Our mission is to change all that. We believe everyone has the ability to have a positive impact on society. And money shouldn't prevent you from being the best you can be. That's why we exist.
Future Finance, Inc. is one of the fastest growing Fintech companies in Europe. Founded in 2014, Future Finance is backed not only by elite institutions such as Goldman Sachs, QED, and Blackstone, and has been appointed by the EU agency European Investment Fund as an intermediary to provide financing solutions for those in pursuit of higher education.
The People
We are a team of pioneering entrepreneurs with a passion for FinTech. Future Finance thrives on collaboration and exchange of ideas. We operate a philosophy of Best Idea Wins & No Ego. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self motivated individuals who are working towards a common goal.
This position will report to the Head of Engineering.
The Role
As a UI Engineer, you will:
work on the redesign and transition of our UI. We are moving away from server side web pages to a fully responsive and interactive single page app using React
contribute to our technical architecture as we grow
contribute to the product road map and influence its direction
be part of a SCRUM team to coordinate and deliver new features in a consistent manner
thoroughly test your code so you and the team can continuously deploy to production
You should:
be really passionate about creating the best user experience on any device
have extensive experience in frontend development with JavaScript, preferrably using frameworks/tools like Angular, Ember or React
have worked on a complex and highly interactive front end
know the benefit of modularity
be an excellent self-starter who can deeply collaborate with your peers in diverse locations
know your TDD and your BDD and obsess about the quality of work you produce now and its impact in the future
have a solid understanding of the technical architecture of complex web and mobile applications
understand technical debt and know how to avoid it
know how to integrate with an API to create dynamic flows
have at least a Bachelors Degree in Computer Science or a related field
Sep 07, 2017
Full time
We are looking to hire an experienced UI Engineer to join our mission to make sure deserving students have access to responsible funding. Your challenge will be to build the products and processes that make accessing our loans as easy and transparent as possible. This is a fantastic opportunity to work for an exciting and growing Fintech company in Dublin and to drive product development forward with the help of an excellent team.
The Company
Education can be expensive. Many aspiring students are not reaching their potential because they can't afford it. Our mission is to change all that. We believe everyone has the ability to have a positive impact on society. And money shouldn't prevent you from being the best you can be. That's why we exist.
Future Finance, Inc. is one of the fastest growing Fintech companies in Europe. Founded in 2014, Future Finance is backed not only by elite institutions such as Goldman Sachs, QED, and Blackstone, and has been appointed by the EU agency European Investment Fund as an intermediary to provide financing solutions for those in pursuit of higher education.
The People
We are a team of pioneering entrepreneurs with a passion for FinTech. Future Finance thrives on collaboration and exchange of ideas. We operate a philosophy of Best Idea Wins & No Ego. This is a fantastic opportunity for a talented individual to grow with a dynamic team of smart, self motivated individuals who are working towards a common goal.
This position will report to the Head of Engineering.
The Role
As a UI Engineer, you will:
work on the redesign and transition of our UI. We are moving away from server side web pages to a fully responsive and interactive single page app using React
contribute to our technical architecture as we grow
contribute to the product road map and influence its direction
be part of a SCRUM team to coordinate and deliver new features in a consistent manner
thoroughly test your code so you and the team can continuously deploy to production
You should:
be really passionate about creating the best user experience on any device
have extensive experience in frontend development with JavaScript, preferrably using frameworks/tools like Angular, Ember or React
have worked on a complex and highly interactive front end
know the benefit of modularity
be an excellent self-starter who can deeply collaborate with your peers in diverse locations
know your TDD and your BDD and obsess about the quality of work you produce now and its impact in the future
have a solid understanding of the technical architecture of complex web and mobile applications
understand technical debt and know how to avoid it
know how to integrate with an API to create dynamic flows
have at least a Bachelors Degree in Computer Science or a related field
Overview of Role:
The role requires someone who thinks strategically about the importance of user experience. The successful applicant must work well individually and in a small team environment: working closely with Business Analysts, Product Management, R&D agile teams, and other relevant stakeholders to ensure UI and UX is a key part of the product roadmap deliverables.
The UX/UI Developer will own and drive UI and UX best practice in the product roadmap deliverables.
The UX/UI Developer needs to be hands on using HTML, CSS, JavaScript and be proficient in at least one Client-side framework (Such as AngularJS, React or Ember.js) .
Must have portfolio to demonstrate previous work.
Main Responsibilities:
Prototyping new versions of the product
Help create and maintain UX/UI strategy
Develop production-quality frontend code
Strong knowledge and experience in responsive design
Experience in Front-end web design with a focus on user experience and usability
Developing documentation and style guides for Developers
Must ensure that UX/UI continues to be fully embedded in the Agile Development process
Work with the internal teams to ensure that features are being developed and supported with wireframes and other visuals.
Guide, mentor and coach Business Analysts & Developers to improve usability methods.
Keeping up-to-date with legal requirements, standards, guidelines and professional good practice relating to UI design, accessibility, usability testing and usability research
Experience:
Must be highly proficient with HTML, CSS, JavaScript
Be proficient in at least one Client-side framework (Such as AngularJS, React or Ember.js)
Experience of CSS Framework such as Bootstrap
3yrs+ experience as a UI/UX Developer with a web-based application
Expert Prototyping, Wireframe and Mock-up experience
Excellent verbal & written communication skills
The ability to influence and negotiate with relevant stakeholders
Proven history of progressing product designs from initial concept, through architecture, wireframes, and interactive prototypes to finished product.
A comprehensive online portfolio that illustrates design processes and execution of concepts across platforms.
Experienced in applying quality standards to all tasks
Keeps up-to-date on other market products
Experience in designing and conducting usability research and presenting findings and recommendations to key stakeholders.
Knowledge of design fundamentals including information design, visual design, industry UI standards for web-based applications, and ease of use best practices
Sep 05, 2017
Full time
Overview of Role:
The role requires someone who thinks strategically about the importance of user experience. The successful applicant must work well individually and in a small team environment: working closely with Business Analysts, Product Management, R&D agile teams, and other relevant stakeholders to ensure UI and UX is a key part of the product roadmap deliverables.
The UX/UI Developer will own and drive UI and UX best practice in the product roadmap deliverables.
The UX/UI Developer needs to be hands on using HTML, CSS, JavaScript and be proficient in at least one Client-side framework (Such as AngularJS, React or Ember.js) .
Must have portfolio to demonstrate previous work.
Main Responsibilities:
Prototyping new versions of the product
Help create and maintain UX/UI strategy
Develop production-quality frontend code
Strong knowledge and experience in responsive design
Experience in Front-end web design with a focus on user experience and usability
Developing documentation and style guides for Developers
Must ensure that UX/UI continues to be fully embedded in the Agile Development process
Work with the internal teams to ensure that features are being developed and supported with wireframes and other visuals.
Guide, mentor and coach Business Analysts & Developers to improve usability methods.
Keeping up-to-date with legal requirements, standards, guidelines and professional good practice relating to UI design, accessibility, usability testing and usability research
Experience:
Must be highly proficient with HTML, CSS, JavaScript
Be proficient in at least one Client-side framework (Such as AngularJS, React or Ember.js)
Experience of CSS Framework such as Bootstrap
3yrs+ experience as a UI/UX Developer with a web-based application
Expert Prototyping, Wireframe and Mock-up experience
Excellent verbal & written communication skills
The ability to influence and negotiate with relevant stakeholders
Proven history of progressing product designs from initial concept, through architecture, wireframes, and interactive prototypes to finished product.
A comprehensive online portfolio that illustrates design processes and execution of concepts across platforms.
Experienced in applying quality standards to all tasks
Keeps up-to-date on other market products
Experience in designing and conducting usability research and presenting findings and recommendations to key stakeholders.
Knowledge of design fundamentals including information design, visual design, industry UI standards for web-based applications, and ease of use best practices
The Opportunity - Senior Software Engineer
We are looking for people who are passionate about building software. The ideal candidate must enjoy writing smart algorithms, suggest better architecture and defend their code with Test cases.
The successful candidate will have plenty of opportunity to contribute ideas and solutions in architecting a great FinTech software solution. The successful candidate must be willing to work in team or carry out research independently, and suggest better solutions: improving the overall design of our platform.
Experience of writing code in functional and/or Object Oriented paradigm using Java 8 or any other JVM language is preferred.
Duties & Responsibilities
Work independently and as part of a software development team taking responsibility for solving big challenges.
Contribute to the development and maintenance of our core software infrastructure: Fund Recs Velocity platform.
Mentor interns and other Developers/Engineers when needed.
Contribute to the continuous upgrade and migration of our product.
Look ahead to find and avoid pitfalls for the team.
Test code, analyse data, and constantly look to improve the existing solutions.
Capable of moving from prototype to production, and taking responsibility for the full lifecycle of a component.
Job Requirements
At least 3 years of experience ordemonstrated skills relevant to our technological stackdetailed below.
We are looking for people who have experience with Java, but we place a higher value on the ability to be productive in a wide range of environments, and learn to be productive quickly, even with unfamiliar tools.
Must have experience of using design patterns preferably on the Java Platform.
Experience with Spring MVC or Spring boot and Hibernate ORM is preferred.
Experience using Groovy, Grails & MongoDB an advantage.
BSc degree in Computer Science or related field is preferred.
Proficiency in code debugging skills and version control tools such as git.
Experience working in multiple problem domains, foreseeing the bigger picture/direction.
Experience with Amazon Web Services is beneficial.
Sep 05, 2017
Full time
The Opportunity - Senior Software Engineer
We are looking for people who are passionate about building software. The ideal candidate must enjoy writing smart algorithms, suggest better architecture and defend their code with Test cases.
The successful candidate will have plenty of opportunity to contribute ideas and solutions in architecting a great FinTech software solution. The successful candidate must be willing to work in team or carry out research independently, and suggest better solutions: improving the overall design of our platform.
Experience of writing code in functional and/or Object Oriented paradigm using Java 8 or any other JVM language is preferred.
Duties & Responsibilities
Work independently and as part of a software development team taking responsibility for solving big challenges.
Contribute to the development and maintenance of our core software infrastructure: Fund Recs Velocity platform.
Mentor interns and other Developers/Engineers when needed.
Contribute to the continuous upgrade and migration of our product.
Look ahead to find and avoid pitfalls for the team.
Test code, analyse data, and constantly look to improve the existing solutions.
Capable of moving from prototype to production, and taking responsibility for the full lifecycle of a component.
Job Requirements
At least 3 years of experience ordemonstrated skills relevant to our technological stackdetailed below.
We are looking for people who have experience with Java, but we place a higher value on the ability to be productive in a wide range of environments, and learn to be productive quickly, even with unfamiliar tools.
Must have experience of using design patterns preferably on the Java Platform.
Experience with Spring MVC or Spring boot and Hibernate ORM is preferred.
Experience using Groovy, Grails & MongoDB an advantage.
BSc degree in Computer Science or related field is preferred.
Proficiency in code debugging skills and version control tools such as git.
Experience working in multiple problem domains, foreseeing the bigger picture/direction.
Experience with Amazon Web Services is beneficial.
The Product Consultant will work with the client to understand their operational and regulatory challenges and design the optimum solution in line with Fenergo’s product offering.
Activities include gathering and documenting system requirements, leading design workshops with the client, resolving design issues, understanding the client’s business model and processes, supporting development efforts throughout the entire SDLC, and participating in training, documentation, and knowledge transfer activities.
This is a client-facing role, requiring the successful candidate to build relationships and act as the first point of contact with the client’s stakeholders and subject matter experts. The role requires absolute professionalism in presenting to clients, running demonstrations and demonstrating proficiency in offering design solutions that meets the client’s specific needs.
The successful candidate will come from a background with previous consulting experience in a client facing environment.
Main Responsibilities:
Prepare and lead requirement gathering workshops with clients
Provide innovation, leadership and influence in the design of client-centric solutions that are aligned with Fenergo’s core product offering
Manage the client review and sign-off process for the suite of functional documents and artefacts
Take overall responsibility for the documentation of functional artefacts
Drive internal processes ensuring standardisation across the Practice
Support and champion the implementation of best practice approaches to the Functional Practice
Build strong relationships within the project team, client teams and internal Product Management team
Keep abreast of product & regulatory changes
Prepare and deliver training sessions to the client’s business users
Required Experience & Skills
Ideally minimum of 2 years’ consulting experience within the financial services industry in a client-facing role.
Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client’s expectations
Experience of delivering complex business or technology solutions, from gathering requirements to designing solutions
Advantageous to have knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics
Knowledge of capital markets industry and products, particularly relating to client and product onboarding would be advantageous
Experience of software development lifecycle practices
An understanding of compliance processes and workflows within the financial services industry advantageous
Expertise in industry standard modelling tools and methods
Good knowledge of IT systems, architectures and terminology
Excellent presentation skills
Proficient in offering design solutions
Strong interpersonal/leadership skills
Excellent written and oral communication skills
Proficient in business French and/or Spanish advantageous
Education
Third-level qualification preferably in business or technology
Formal business analysis training would be advantageous
Other Information
Project-driven work requirements with overtime as needed to meet deadlines
Travel will be a requirement for this role
Benefits of working for Fenergo
The opportunity to work independently on tasks for challenging, international projects within a successful team and with a high degree of personal freedom in your role
Challenging tasks that you and the Fenergo team bring to a successful conclusion
A constant stream of new challenges within a consultancy firm renowned for its forward-looking methods and technologies
Extensive training to develop the essential skills you will need to grow your career with Fenergo
Benefits, such as a flexible working hours, work from home option, 401k with match, medical / dental, generous paid time off and more
Sep 01, 2017
Full time
The Product Consultant will work with the client to understand their operational and regulatory challenges and design the optimum solution in line with Fenergo’s product offering.
Activities include gathering and documenting system requirements, leading design workshops with the client, resolving design issues, understanding the client’s business model and processes, supporting development efforts throughout the entire SDLC, and participating in training, documentation, and knowledge transfer activities.
This is a client-facing role, requiring the successful candidate to build relationships and act as the first point of contact with the client’s stakeholders and subject matter experts. The role requires absolute professionalism in presenting to clients, running demonstrations and demonstrating proficiency in offering design solutions that meets the client’s specific needs.
The successful candidate will come from a background with previous consulting experience in a client facing environment.
Main Responsibilities:
Prepare and lead requirement gathering workshops with clients
Provide innovation, leadership and influence in the design of client-centric solutions that are aligned with Fenergo’s core product offering
Manage the client review and sign-off process for the suite of functional documents and artefacts
Take overall responsibility for the documentation of functional artefacts
Drive internal processes ensuring standardisation across the Practice
Support and champion the implementation of best practice approaches to the Functional Practice
Build strong relationships within the project team, client teams and internal Product Management team
Keep abreast of product & regulatory changes
Prepare and deliver training sessions to the client’s business users
Required Experience & Skills
Ideally minimum of 2 years’ consulting experience within the financial services industry in a client-facing role.
Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client’s expectations
Experience of delivering complex business or technology solutions, from gathering requirements to designing solutions
Advantageous to have knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics
Knowledge of capital markets industry and products, particularly relating to client and product onboarding would be advantageous
Experience of software development lifecycle practices
An understanding of compliance processes and workflows within the financial services industry advantageous
Expertise in industry standard modelling tools and methods
Good knowledge of IT systems, architectures and terminology
Excellent presentation skills
Proficient in offering design solutions
Strong interpersonal/leadership skills
Excellent written and oral communication skills
Proficient in business French and/or Spanish advantageous
Education
Third-level qualification preferably in business or technology
Formal business analysis training would be advantageous
Other Information
Project-driven work requirements with overtime as needed to meet deadlines
Travel will be a requirement for this role
Benefits of working for Fenergo
The opportunity to work independently on tasks for challenging, international projects within a successful team and with a high degree of personal freedom in your role
Challenging tasks that you and the Fenergo team bring to a successful conclusion
A constant stream of new challenges within a consultancy firm renowned for its forward-looking methods and technologies
Extensive training to develop the essential skills you will need to grow your career with Fenergo
Benefits, such as a flexible working hours, work from home option, 401k with match, medical / dental, generous paid time off and more
Overview of Role: The Senior Product Consultant will take a leading role within the Professional Services team, working closely with our clients to propose design solutions in line with the Fenergo product offering. The Senior Product Consultant will work with the client to understand their operational and regulatory challenges and design the optimum solution in line with Fenergo’s product offering.
Activities include gathering and documenting system requirements, leading in design workshops with the client, resolving design issues, understanding the client’s business model and processes, supporting with development efforts throughout the entire SDLC, and participating in training, documentation, and knowledge transfer activities.
This is a client-facing role, requiring the successful candidate to build relationships and act as the first point of contact with the client’s senior management and subject matter experts. The role requires absolute professionalism in presenting to clients, running demonstrations and demonstrating proficiency in offering design solutions that meets the client’s specific needs. This is a senior role in the Professional Services division in Fenergo, a fast-paced high growth software provider.
Ideally, the successful candidate will come from a background with previous consulting experience or within a senior business analysis position that involved client facing responsibilities.
Main Responsibilities:
Prepare and lead requirement gathering workshops with clients
Provide innovation, leadership and influence in the design of client-centric solutions that are aligned with Fenergo’s core product offering
Manage the client review process for the suite of functional documents and artefacts
Take overall responsibility for the documentation of functional artefacts
Provide input to multiple concurrent complex projects
Provide leadership and guidance to more junior team members
Drive internal processes ensuring standardisation across the Practice
Support and champion the implementation of best practice approaches to the Functional Practice
Build strong relationships within the project team, client teams and internal Product Management team
Keep abreast of product & regulatory changes and distribute this knowledge throughout the team
Prepare and deliver training sessions to the client’s business users
Experience:
Ideally minimum of 2 years’ consultant experience and at least 4 years’ business analysis experience within the financial services industry in a role involving client exposure
Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client’s expectations
Experience of delivering complex business or technology solutions, from gathering requirements to designing solutions
Advantageous to have knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics a strong advantage
Knowledge of capital markets industry and products, particularly relating to client and product onboarding would be advantageous
Experience of software development lifecycle practices
An understanding of compliance processes and workflows within the financial services industry
Expertise in industry standard modelling tools and methods
Good knowledge of IT systems, architectures and terminology
Required Skills:
Excellent presentation skills
Proficient in offering design solutions
Strong interpersonal/leadership skills
Excellent written and oral communication skills
Ability to lead and direct the analysis process
Ability to guide and direct client conversations
Education:
Third-level qualification preferably in business or technology
Formal business analysis training would be advantageous
Other Information / Circumstance:
Flexibility in terms of business travel
Sep 01, 2017
Full time
Overview of Role: The Senior Product Consultant will take a leading role within the Professional Services team, working closely with our clients to propose design solutions in line with the Fenergo product offering. The Senior Product Consultant will work with the client to understand their operational and regulatory challenges and design the optimum solution in line with Fenergo’s product offering.
Activities include gathering and documenting system requirements, leading in design workshops with the client, resolving design issues, understanding the client’s business model and processes, supporting with development efforts throughout the entire SDLC, and participating in training, documentation, and knowledge transfer activities.
This is a client-facing role, requiring the successful candidate to build relationships and act as the first point of contact with the client’s senior management and subject matter experts. The role requires absolute professionalism in presenting to clients, running demonstrations and demonstrating proficiency in offering design solutions that meets the client’s specific needs. This is a senior role in the Professional Services division in Fenergo, a fast-paced high growth software provider.
Ideally, the successful candidate will come from a background with previous consulting experience or within a senior business analysis position that involved client facing responsibilities.
Main Responsibilities:
Prepare and lead requirement gathering workshops with clients
Provide innovation, leadership and influence in the design of client-centric solutions that are aligned with Fenergo’s core product offering
Manage the client review process for the suite of functional documents and artefacts
Take overall responsibility for the documentation of functional artefacts
Provide input to multiple concurrent complex projects
Provide leadership and guidance to more junior team members
Drive internal processes ensuring standardisation across the Practice
Support and champion the implementation of best practice approaches to the Functional Practice
Build strong relationships within the project team, client teams and internal Product Management team
Keep abreast of product & regulatory changes and distribute this knowledge throughout the team
Prepare and deliver training sessions to the client’s business users
Experience:
Ideally minimum of 2 years’ consultant experience and at least 4 years’ business analysis experience within the financial services industry in a role involving client exposure
Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client’s expectations
Experience of delivering complex business or technology solutions, from gathering requirements to designing solutions
Advantageous to have knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics a strong advantage
Knowledge of capital markets industry and products, particularly relating to client and product onboarding would be advantageous
Experience of software development lifecycle practices
An understanding of compliance processes and workflows within the financial services industry
Expertise in industry standard modelling tools and methods
Good knowledge of IT systems, architectures and terminology
Required Skills:
Excellent presentation skills
Proficient in offering design solutions
Strong interpersonal/leadership skills
Excellent written and oral communication skills
Ability to lead and direct the analysis process
Ability to guide and direct client conversations
Education:
Third-level qualification preferably in business or technology
Formal business analysis training would be advantageous
Other Information / Circumstance:
Flexibility in terms of business travel
Role Description Fenergo seek an enthusiastic, driven and hardworking Test Lead to join our Quality assurance team in our Professional Services Division.
You will have responsibility for leading the Quality Assurance delivery of projects through the process of reviewing and implementing the new methodologies & tools throughout the client project. In addition, you will provide mentoring, leadership and direction to other team members, as well as ensuring the quality of the team’s output is of a consistently high standard and ensuring regularly updates to the Head of Test Practice. You will be highly professional, self-motivated, have excellent communication and problem solving skills, you will have the ability to effectively manage as well as influence stakeholders. You will be part of a high performance team and will have the opportunity to excel and grow your career delivering quality at a fast pace. You will get the opportunity to work with some of the biggest financial companies on projects that make a difference to them and for us. Main Responsibilities: • Leading and working as part of a collaborative QA team with responsibility for delivering client projects • Analyse and understand requirements documentation to identify testing scope • Identify testing types required to ensure quality delivery (functional and non- functional) • Responsible for preparing test strategy and issuing to project stakeholders for review and sign off • Responsible for creating and maintaining test plans and schedules • Ensure development and peer review of functional and non-functional test cases • Responsible for ensuring test cases are accurate and maintained to Fenergo standards • Defect Management • Leverage real time Test Management software (TFS, MTM) for high software quality • Ensure/Contribute to improving quality software deliveries • Collaborate with multiple teams across the business and SDLC • Exposure to automation testing tools • Drive continuous process improvement • Involved in regression, migration and integration testing Ensure quality standards are maintained at all times • Review, mentor and assign tasks to junior QA staff • Hands on test prep and execution, where required, to ensure deadlines are met • Line management and performance review responsibilities • Daily liaison with clients to develop and enhance relationship • Ownership of daily defect triage with internal and external project stakeholders • Ability to work closely with stakeholder peers across project management, development and the business PC/Product • Ownership of QA RAID log and escalation of issues to management where required • Ensure requirements traceability and coverage • Facilitate test case reviews • Any other duties, which may be assigned by the Project Lead / Quality Manager • Contributing to continuous process improvement • Ability to prioritise own/team tasks and delegate to team members manage time and project priorities • Ability to influence Stakeholders
Required Experience & Skills • Minimum 8 years QA and software testing experience • Minimum of 3 years as a Test Lead • Experience in Line management and performance management • Previous experience in leading and mentoring QA resources at all levels • Proven experience in delivering test estimation and test plans • Exposure to project delivery using test automation tools and frameworks • Proven project experience working in different testing methodologies i.e. Agile, Waterfall • Experience with Test management tools • Strong leadership and people management skills • Proactive, hardworking individual with excellent attention to detail (Self-motivated with the ability to work on own initiative or as part of a team) • Ability to prioritise own and team tasks and delegate to team members manage time and project priorities • Ability to influence Stakeholders • Relevant industry testing experience advantageous • Excellent communication, documentation and reporting skills • Experience with Oracle and SQL server databases • Continuous collaboration, embrace change and improve processes • Experience implementing best practice methodologies and processes • Experience in designing and implementing test strategy • Ability to work under pressure and deliver to tight deadlines, with a drive and commitment to delivery • Excellent analytical problem determination and solving skills • Excellent time management and the ability to work to tight deadlines • Experience working with geographically dispersed teams • Strong relationship management
Education • Computer science/Information technology related degree desirable • ISTQB Certified (minimum Foundation level) or similar
Benefits of working for Fenergo • Opportunity to work with clients and colleagues on a global scale • Buddy system for all new starters • Collaborative working environment • Extensive training programmes, classroom and online, through ‘Fenergo University’ • Opportunity to work on a cutting edge Fintech Product, using the latest of tools and technologies • Defined training and role tracking to allow you see and assess your own career development and progress • Active sports and social club • State of the art new offices in the heart of Dublin’s Docklands with great facilities, canteen and games area • Competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, private healthcare, pension, sports and social committee, weekly fitness and sports classes and much more
Sep 01, 2017
Full time
Role Description Fenergo seek an enthusiastic, driven and hardworking Test Lead to join our Quality assurance team in our Professional Services Division.
You will have responsibility for leading the Quality Assurance delivery of projects through the process of reviewing and implementing the new methodologies & tools throughout the client project. In addition, you will provide mentoring, leadership and direction to other team members, as well as ensuring the quality of the team’s output is of a consistently high standard and ensuring regularly updates to the Head of Test Practice. You will be highly professional, self-motivated, have excellent communication and problem solving skills, you will have the ability to effectively manage as well as influence stakeholders. You will be part of a high performance team and will have the opportunity to excel and grow your career delivering quality at a fast pace. You will get the opportunity to work with some of the biggest financial companies on projects that make a difference to them and for us. Main Responsibilities: • Leading and working as part of a collaborative QA team with responsibility for delivering client projects • Analyse and understand requirements documentation to identify testing scope • Identify testing types required to ensure quality delivery (functional and non- functional) • Responsible for preparing test strategy and issuing to project stakeholders for review and sign off • Responsible for creating and maintaining test plans and schedules • Ensure development and peer review of functional and non-functional test cases • Responsible for ensuring test cases are accurate and maintained to Fenergo standards • Defect Management • Leverage real time Test Management software (TFS, MTM) for high software quality • Ensure/Contribute to improving quality software deliveries • Collaborate with multiple teams across the business and SDLC • Exposure to automation testing tools • Drive continuous process improvement • Involved in regression, migration and integration testing Ensure quality standards are maintained at all times • Review, mentor and assign tasks to junior QA staff • Hands on test prep and execution, where required, to ensure deadlines are met • Line management and performance review responsibilities • Daily liaison with clients to develop and enhance relationship • Ownership of daily defect triage with internal and external project stakeholders • Ability to work closely with stakeholder peers across project management, development and the business PC/Product • Ownership of QA RAID log and escalation of issues to management where required • Ensure requirements traceability and coverage • Facilitate test case reviews • Any other duties, which may be assigned by the Project Lead / Quality Manager • Contributing to continuous process improvement • Ability to prioritise own/team tasks and delegate to team members manage time and project priorities • Ability to influence Stakeholders
Required Experience & Skills • Minimum 8 years QA and software testing experience • Minimum of 3 years as a Test Lead • Experience in Line management and performance management • Previous experience in leading and mentoring QA resources at all levels • Proven experience in delivering test estimation and test plans • Exposure to project delivery using test automation tools and frameworks • Proven project experience working in different testing methodologies i.e. Agile, Waterfall • Experience with Test management tools • Strong leadership and people management skills • Proactive, hardworking individual with excellent attention to detail (Self-motivated with the ability to work on own initiative or as part of a team) • Ability to prioritise own and team tasks and delegate to team members manage time and project priorities • Ability to influence Stakeholders • Relevant industry testing experience advantageous • Excellent communication, documentation and reporting skills • Experience with Oracle and SQL server databases • Continuous collaboration, embrace change and improve processes • Experience implementing best practice methodologies and processes • Experience in designing and implementing test strategy • Ability to work under pressure and deliver to tight deadlines, with a drive and commitment to delivery • Excellent analytical problem determination and solving skills • Excellent time management and the ability to work to tight deadlines • Experience working with geographically dispersed teams • Strong relationship management
Education • Computer science/Information technology related degree desirable • ISTQB Certified (minimum Foundation level) or similar
Benefits of working for Fenergo • Opportunity to work with clients and colleagues on a global scale • Buddy system for all new starters • Collaborative working environment • Extensive training programmes, classroom and online, through ‘Fenergo University’ • Opportunity to work on a cutting edge Fintech Product, using the latest of tools and technologies • Defined training and role tracking to allow you see and assess your own career development and progress • Active sports and social club • State of the art new offices in the heart of Dublin’s Docklands with great facilities, canteen and games area • Competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, private healthcare, pension, sports and social committee, weekly fitness and sports classes and much more
Stripe is live on 3 continents with over 100 supported currencies and rapidly expanding to power the online payments infrastructure throughout the world. While helping our users, the User Operations team works closely with every part of Stripe, learning the intricacies of how we build products, manage risk, launch new countries, and keep users happy.
As a part of our growing multilingual User Operations team in Dublin, you’ll spend most of your time interacting with our users and ensuring that they have a stellar Stripe experience. You’ll also work to build out our support hub in Dublin, and over time can be responsible for dedicated account management for some of our top users. Many of our User Operations team members also go on to specialize in support topics like risk, sales, and product.
If you’re constantly curious, a strong writer, and a fast researcher, we want to hear from you!
You’ll:
Spend the majority of your time interacting with users by email, and occasionally by phone.
Optimize our internal and external documentation and processes surrounding a host of products.
Work closely with other teams to improve our product offerings and messaging around new products.
Spend some time analyzing our processes and instigating changes to help scale our operations.
Gain unique insights into how thousands of businesses on Stripe scale and operate.
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization.
We’re looking for people who:
Enjoy writing, and do so quickly and clearly (you need to be fluent and highly proficient in English).
Enjoy talking about technical concepts, have great analytical skills, and would be comfortable explaining how Stripe works to a range of audiences.
Can empathize with users and quickly grasp the issues they’re facing.
Enjoy the puzzle of solving open-ended problems.
Love constantly learning about a changing technical product, even when it’s a little out of your depth.
Are happy to take on new projects, which can sometimes involve quickly researching to become a subject matter expert while seeing things through to completion.
Are able to work at least one weekend day per week (you’ll be able to take a week day off in lieu).
You should include these in your application:
Your background and accomplishments.
Why you want to work in this role.
Languages you’d be comfortable communicating in beyond English, if any.
Aug 01, 2017
Full time
Stripe is live on 3 continents with over 100 supported currencies and rapidly expanding to power the online payments infrastructure throughout the world. While helping our users, the User Operations team works closely with every part of Stripe, learning the intricacies of how we build products, manage risk, launch new countries, and keep users happy.
As a part of our growing multilingual User Operations team in Dublin, you’ll spend most of your time interacting with our users and ensuring that they have a stellar Stripe experience. You’ll also work to build out our support hub in Dublin, and over time can be responsible for dedicated account management for some of our top users. Many of our User Operations team members also go on to specialize in support topics like risk, sales, and product.
If you’re constantly curious, a strong writer, and a fast researcher, we want to hear from you!
You’ll:
Spend the majority of your time interacting with users by email, and occasionally by phone.
Optimize our internal and external documentation and processes surrounding a host of products.
Work closely with other teams to improve our product offerings and messaging around new products.
Spend some time analyzing our processes and instigating changes to help scale our operations.
Gain unique insights into how thousands of businesses on Stripe scale and operate.
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization.
We’re looking for people who:
Enjoy writing, and do so quickly and clearly (you need to be fluent and highly proficient in English).
Enjoy talking about technical concepts, have great analytical skills, and would be comfortable explaining how Stripe works to a range of audiences.
Can empathize with users and quickly grasp the issues they’re facing.
Enjoy the puzzle of solving open-ended problems.
Love constantly learning about a changing technical product, even when it’s a little out of your depth.
Are happy to take on new projects, which can sometimes involve quickly researching to become a subject matter expert while seeing things through to completion.
Are able to work at least one weekend day per week (you’ll be able to take a week day off in lieu).
You should include these in your application:
Your background and accomplishments.
Why you want to work in this role.
Languages you’d be comfortable communicating in beyond English, if any.
Stripe is live on 3 continents with over 100 supported currencies and rapidly expanding to power the online payments infrastructure throughout the world. While helping our users, the User Operations team works closely with every part of Stripe, learning the intricacies of how we build products, manage risk, launch new countries, and keep users happy.
As a part of our growing multilingual User Operations team in Dublin, you’ll spend most of your time interacting with our users and ensuring that they have a stellar Stripe experience. You’ll also work to build out our support hub in Dublin, and over time can be responsible for dedicated account management for some of our top users. Many of our User Operations team members also go on to specialize in support topics like risk, sales, and product.
If you’re constantly curious, a strong writer, and a fast researcher, we want to hear from you!
You’ll:
Spend the majority of your time interacting with users by email, and occasionally by phone.
Optimize our internal and external documentation and processes surrounding a host of products.
Work closely with other teams to improve our product offerings and messaging around new products.
Spend some time analyzing our processes and instigating changes to help scale our operations.
Gain unique insights into how thousands of businesses on Stripe scale and operate.
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization.
We’re looking for people who:
Enjoy writing, and do so quickly and clearly (you need to be fluent and highly proficient in English).
Enjoy talking about technical concepts, have great analytical skills, and would be comfortable explaining how Stripe works to a range of audiences.
Can empathize with users and quickly grasp the issues they’re facing.
Enjoy the puzzle of solving open-ended problems.
Love constantly learning about a changing technical product, even when it’s a little out of your depth.
Are happy to take on new projects, which can sometimes involve quickly researching to become a subject matter expert while seeing things through to completion.
Are able to work at least one weekend day per week (you’ll be able to take a week day off in lieu).
You should include these in your application:
Your background and accomplishments.
Why you want to work in this role.
Languages you’d be comfortable communicating in beyond English, if any.
Jul 28, 2017
Full time
Stripe is live on 3 continents with over 100 supported currencies and rapidly expanding to power the online payments infrastructure throughout the world. While helping our users, the User Operations team works closely with every part of Stripe, learning the intricacies of how we build products, manage risk, launch new countries, and keep users happy.
As a part of our growing multilingual User Operations team in Dublin, you’ll spend most of your time interacting with our users and ensuring that they have a stellar Stripe experience. You’ll also work to build out our support hub in Dublin, and over time can be responsible for dedicated account management for some of our top users. Many of our User Operations team members also go on to specialize in support topics like risk, sales, and product.
If you’re constantly curious, a strong writer, and a fast researcher, we want to hear from you!
You’ll:
Spend the majority of your time interacting with users by email, and occasionally by phone.
Optimize our internal and external documentation and processes surrounding a host of products.
Work closely with other teams to improve our product offerings and messaging around new products.
Spend some time analyzing our processes and instigating changes to help scale our operations.
Gain unique insights into how thousands of businesses on Stripe scale and operate.
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization.
We’re looking for people who:
Enjoy writing, and do so quickly and clearly (you need to be fluent and highly proficient in English).
Enjoy talking about technical concepts, have great analytical skills, and would be comfortable explaining how Stripe works to a range of audiences.
Can empathize with users and quickly grasp the issues they’re facing.
Enjoy the puzzle of solving open-ended problems.
Love constantly learning about a changing technical product, even when it’s a little out of your depth.
Are happy to take on new projects, which can sometimes involve quickly researching to become a subject matter expert while seeing things through to completion.
Are able to work at least one weekend day per week (you’ll be able to take a week day off in lieu).
You should include these in your application:
Your background and accomplishments.
Why you want to work in this role.
Languages you’d be comfortable communicating in beyond English, if any.
Stripe is looking for an effective and motivated team leader to help grow the Product Support team and manage a group of 6 to 8 team members working on email or phone support. The Team Manager cultivates the happiness of their team members while guiding them to be the best they can be, through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The Team Manager is also responsible for managing some operational projects on a larger scale.
You’ll:
Ensure team members are happy, effective, and growing in their career and new work experiences.
Set clear goals and directions, and provide regular feedback on team members’ performance.
Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports.
Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
Maintain operational upkeep necessary for the team, including things like scheduling, maintaining time-keeping records, sick leave and vacation time, immigration assistance, etc.
Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.
Our ideal candidate will have many of the following:
A keen interest in pursuing people-management as a vocation, and some degree of experience and comfort with this specialized discipline.
A lucid, well-formed communication style (either on the phone or in writing), with an impulse to listen and be empathetic first, and an ability to be firm and assertive when necessary.
An ability to execute on and deliver complex operational projects involving multiple stakeholders; i.e. project management and collaboration skills.
An urge to measure and document the work of their team creatively, and leverage this data to improve the work lives and effectiveness of their team members.
Great operational awareness: a sense of the big picture in any organization they inhabit, how team members’ individual goals contribute to that, and how they can help team members navigate best within the big picture.
Skill and credibility doing the core work of a user operations team, with a high bar for quality of same, and a willingness to lead by example and participate in the work where necessary.
Experience on a product-support team. (Especially one in a high-growth technology company.)
Experience managing a team doing either email support or phone support or both.
You should include these in your application:
Resume and cover letter.
Description of why you want to work in this role.
Jul 28, 2017
Full time
Stripe is looking for an effective and motivated team leader to help grow the Product Support team and manage a group of 6 to 8 team members working on email or phone support. The Team Manager cultivates the happiness of their team members while guiding them to be the best they can be, through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The Team Manager is also responsible for managing some operational projects on a larger scale.
You’ll:
Ensure team members are happy, effective, and growing in their career and new work experiences.
Set clear goals and directions, and provide regular feedback on team members’ performance.
Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports.
Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
Maintain operational upkeep necessary for the team, including things like scheduling, maintaining time-keeping records, sick leave and vacation time, immigration assistance, etc.
Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.
Our ideal candidate will have many of the following:
A keen interest in pursuing people-management as a vocation, and some degree of experience and comfort with this specialized discipline.
A lucid, well-formed communication style (either on the phone or in writing), with an impulse to listen and be empathetic first, and an ability to be firm and assertive when necessary.
An ability to execute on and deliver complex operational projects involving multiple stakeholders; i.e. project management and collaboration skills.
An urge to measure and document the work of their team creatively, and leverage this data to improve the work lives and effectiveness of their team members.
Great operational awareness: a sense of the big picture in any organization they inhabit, how team members’ individual goals contribute to that, and how they can help team members navigate best within the big picture.
Skill and credibility doing the core work of a user operations team, with a high bar for quality of same, and a willingness to lead by example and participate in the work where necessary.
Experience on a product-support team. (Especially one in a high-growth technology company.)
Experience managing a team doing either email support or phone support or both.
You should include these in your application:
Resume and cover letter.
Description of why you want to work in this role.
