The opportunity
With over 75% annual growth, Ixaris is scaling for international expansion. Our unprecedented development plans demand an experienced Product Marketer to support our go-to-market strategy. If you believe the success of a company and its products rests on seamless communication and attention to detail — read on.
The Role
Based in our central London office, our Product Marketer will support our go-to-market teams to drive sales. You will understand Ixaris’ products, brand, market and customers. You will communicate value to internal and external audiences. You’ll be instrumental in communicating value to our customers and our sales team with product and feature updates.
Working in our fast-growing marketing team; you’ll be the driving force bringing the product, marketing and commercial teams together. Reporting to the Head of Marketing, this role is tasked with the following key writing deliverables:
Develop product messaging for new products and services
Ensuring sales and marketing teams have all the necessary knowledge and materials enabling them to attract new customers
Communicate the value of new products and services to the sales and marketing team
Assist sales on calls when appropriate to provide the product detail and context that can close sales
Speak and present the story of our product both internally and externally
Review final product assets to ensure they are accurately describing and selling our products
Enforce brand consistency in product and sales team
This role will require regular travel to work with our operations teams in Malta and infrequent travel to customer offices in Europe.
Requirements
3+ years of experience in product marketing (fintech or payments is preferred)
Ambitious and self-driven: you need to sink your teeth into our product
Normal stuff: need to use a computer and talk to people
About Ixaris Payments
Travel payments are painful. But they don't have to be.
Ixaris payments is an award-winning online platform increasing margins for over 200 customers in 50 countries, from the world’s largest travel brands to independent travel agencies. Use Ixaris Payments to pay your suppliers and crush costs, earn rewards, flatten forex fees and streamline reconciliation.
About Ixaris
Ixaris is an award-winning payment optimisation innovator that's shaking up the travel industry.
Travel margins are as tight as legroom on low-cost airlines. Profitability is squeezed at every turn. The bottom line? Every basis point counts — and Ixaris Payments protects them. We increase margins for travel companies by up to 26%. (And we’re not stopping there.)
From launching Europe's first virtual cards to shaping the future of airline payments, innovation is in our DNA. With customers in over 50 countries and a 5-year industry track record, we are shaking up payments to ease the squeeze for the travel industry—and beyond.
Jun 28, 2019
Full time
The opportunity
With over 75% annual growth, Ixaris is scaling for international expansion. Our unprecedented development plans demand an experienced Product Marketer to support our go-to-market strategy. If you believe the success of a company and its products rests on seamless communication and attention to detail — read on.
The Role
Based in our central London office, our Product Marketer will support our go-to-market teams to drive sales. You will understand Ixaris’ products, brand, market and customers. You will communicate value to internal and external audiences. You’ll be instrumental in communicating value to our customers and our sales team with product and feature updates.
Working in our fast-growing marketing team; you’ll be the driving force bringing the product, marketing and commercial teams together. Reporting to the Head of Marketing, this role is tasked with the following key writing deliverables:
Develop product messaging for new products and services
Ensuring sales and marketing teams have all the necessary knowledge and materials enabling them to attract new customers
Communicate the value of new products and services to the sales and marketing team
Assist sales on calls when appropriate to provide the product detail and context that can close sales
Speak and present the story of our product both internally and externally
Review final product assets to ensure they are accurately describing and selling our products
Enforce brand consistency in product and sales team
This role will require regular travel to work with our operations teams in Malta and infrequent travel to customer offices in Europe.
Requirements
3+ years of experience in product marketing (fintech or payments is preferred)
Ambitious and self-driven: you need to sink your teeth into our product
Normal stuff: need to use a computer and talk to people
About Ixaris Payments
Travel payments are painful. But they don't have to be.
Ixaris payments is an award-winning online platform increasing margins for over 200 customers in 50 countries, from the world’s largest travel brands to independent travel agencies. Use Ixaris Payments to pay your suppliers and crush costs, earn rewards, flatten forex fees and streamline reconciliation.
About Ixaris
Ixaris is an award-winning payment optimisation innovator that's shaking up the travel industry.
Travel margins are as tight as legroom on low-cost airlines. Profitability is squeezed at every turn. The bottom line? Every basis point counts — and Ixaris Payments protects them. We increase margins for travel companies by up to 26%. (And we’re not stopping there.)
From launching Europe's first virtual cards to shaping the future of airline payments, innovation is in our DNA. With customers in over 50 countries and a 5-year industry track record, we are shaking up payments to ease the squeeze for the travel industry—and beyond.
We have an opportunity for an established Business Development Manager to step outside the traditional confines of corporate life and join a leading innovative FinTech player to challenge the status quo.
We are currently hiring specialist Business Development Manager, reporting to the Commercial function who will be responsible for:
1. The acquisition of new business from leading OTA’s, Airlines and Hotels, selling in our cutting-edge payment’s technology and solutions
2 . Identifying potential strategic partners and establishing relationships to deliver significant volumes of business
The ideal candidate for this role:
10+ years relevant industry experience selling payment solutions including virtual cards to corporates including the travel sector
An experienced solution selling campaigner with a track record of eliciting the customer's pain(s) and addressing the issue with his or her offerings (product and services)
Experienced in delivering finely tuned responses to RFI/RFP processes from Enterprise level organisations. Accomplished orator capable of delivering deal closing best and final presentations
Comfortable delivering presentations both over the phone and in person to all levels of client organizations including senior treasury, finance and procurement teams
An experienced practitioner across all aspects of the Sales Cycle understanding the demands through each step of the process through to Contract and pricing negotiation
Experience in selling payment solutions in the Wholesale Travel Market and broader B2B / Accounts Payables Virtual Card Payment space
Is able to work independently
Key Responsibilities:
Create and deliver professional sales pitches taking the lead sales role where appropriate. Performing the role of key facilitator in client meetings and workshops bringing in relevant Ixaris expertise as required.
Identify key roles within target client and partner organisations and develop strong relationships with the holders of those to create effective commercial relationships
Distil key customer needs from the client and articulate new opportunities and disruptive approaches
Develop and structure propositions and deals resulting in successful partnerships with large enterprise customers
Keep abreast of industry news, competitive developments and new payment services and opportunities, with awareness of our clients’ and partners’ response to these competing offerings.
Create and maintain account plans for each client account and review these in regular one-to-one meetings. Provide a rolling forecast of activity for each client and opportunity
Experienced SalesForce.com / Pipedrive practitioner (or equivalent) who demonstrates clear end-to-end understanding of sales pipeline management
Work effectively with other Ixaris staff and take the lead where appropriate. Implement best practices at the Sales Execution level.
Represent organization at internal and external client conferences and trade shows.
Previous experience in navigating Bank procurement processes.
Personality / Attitude:
A proactive and pre-emptive problem-solving approach, with a diligent mind and an eye for detail in all aspects of business
Target-driven self-starter with the drive and desire to contribute to the success of the company
Positive and enthusiastic, displaying a genuine passion for meeting new challenges
A creative and original thinker with the ability to generate innovative solutions and suggestions to meet a wide range of business challenges
Credible and articulate, and able to engage effectively with C-level executives at large enterprises
An adept and proactive communicator able to build relationships at all levels, able to deal with others with tact and good judgement. Responsible, inclusive and approachable
Ability to work with products and technologies at their earliest stage of development
Ability to understand client requirements, and use these to contribute recommendations to the shaping of our products
The ability to multi-task and plan effectively, especially regarding the introduction of new services to an existing client base
Able to work with and lead a distributed deployment team and remotely located client base.
Other
Must be able to travel globally as required
Jun 28, 2019
Full time
We have an opportunity for an established Business Development Manager to step outside the traditional confines of corporate life and join a leading innovative FinTech player to challenge the status quo.
We are currently hiring specialist Business Development Manager, reporting to the Commercial function who will be responsible for:
1. The acquisition of new business from leading OTA’s, Airlines and Hotels, selling in our cutting-edge payment’s technology and solutions
2 . Identifying potential strategic partners and establishing relationships to deliver significant volumes of business
The ideal candidate for this role:
10+ years relevant industry experience selling payment solutions including virtual cards to corporates including the travel sector
An experienced solution selling campaigner with a track record of eliciting the customer's pain(s) and addressing the issue with his or her offerings (product and services)
Experienced in delivering finely tuned responses to RFI/RFP processes from Enterprise level organisations. Accomplished orator capable of delivering deal closing best and final presentations
Comfortable delivering presentations both over the phone and in person to all levels of client organizations including senior treasury, finance and procurement teams
An experienced practitioner across all aspects of the Sales Cycle understanding the demands through each step of the process through to Contract and pricing negotiation
Experience in selling payment solutions in the Wholesale Travel Market and broader B2B / Accounts Payables Virtual Card Payment space
Is able to work independently
Key Responsibilities:
Create and deliver professional sales pitches taking the lead sales role where appropriate. Performing the role of key facilitator in client meetings and workshops bringing in relevant Ixaris expertise as required.
Identify key roles within target client and partner organisations and develop strong relationships with the holders of those to create effective commercial relationships
Distil key customer needs from the client and articulate new opportunities and disruptive approaches
Develop and structure propositions and deals resulting in successful partnerships with large enterprise customers
Keep abreast of industry news, competitive developments and new payment services and opportunities, with awareness of our clients’ and partners’ response to these competing offerings.
Create and maintain account plans for each client account and review these in regular one-to-one meetings. Provide a rolling forecast of activity for each client and opportunity
Experienced SalesForce.com / Pipedrive practitioner (or equivalent) who demonstrates clear end-to-end understanding of sales pipeline management
Work effectively with other Ixaris staff and take the lead where appropriate. Implement best practices at the Sales Execution level.
Represent organization at internal and external client conferences and trade shows.
Previous experience in navigating Bank procurement processes.
Personality / Attitude:
A proactive and pre-emptive problem-solving approach, with a diligent mind and an eye for detail in all aspects of business
Target-driven self-starter with the drive and desire to contribute to the success of the company
Positive and enthusiastic, displaying a genuine passion for meeting new challenges
A creative and original thinker with the ability to generate innovative solutions and suggestions to meet a wide range of business challenges
Credible and articulate, and able to engage effectively with C-level executives at large enterprises
An adept and proactive communicator able to build relationships at all levels, able to deal with others with tact and good judgement. Responsible, inclusive and approachable
Ability to work with products and technologies at their earliest stage of development
Ability to understand client requirements, and use these to contribute recommendations to the shaping of our products
The ability to multi-task and plan effectively, especially regarding the introduction of new services to an existing client base
Able to work with and lead a distributed deployment team and remotely located client base.
Other
Must be able to travel globally as required
We’re looking for an expert in financial crime to join our fast-growing Fincrime team here in London. You’ll work across different areas and products, including current accounts, business banking and international accounts. You’ll report directly to our Head of Financial Crime and play a strategic role in fighting fincrime. You’ll need to be a dab-hand at managing people, projects and investigations, but you’ll need to be ready to get hands-on too.
You should know that we fight financial crime a little differently at Monzo. You’ll work in a team with dedicated financial crime engineers and data scientists, which helps us to spot, assess and prevent crime quickly. We choose not to split out different areas of crime, either. Instead we tackle all financial crime together as one team. That includes AML, fraud, sanctions breaches, terrorist financing, bribery and corruption and tax evasion. You should know each of these like the back of your hand.
We’re the UK’s fastest growing bank, with 1.4 million customers and nearly 700 employees. We need a crack team of crime fighters to help us stay one step ahead as we continue to grow.
You should apply if:
You understand the financial crime risks associated with banking.
You’ve got experience communicating with senior internal and external stakeholders.
You take a strategic approach to managing risk and prioritising work.
You know when to delegate versus when to jump in and do something yourself.
You’re excited about working in a cross-functional team with engineers and data scientists.
You’re into using automated processes to find more efficient ways of working.
You want to manage fincrime analysts and help them to grow professionally.
Logistics:
We offer a competitive salary (taking into account experience and any specialism) plus stock options and lots of other benefits .
We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.
We’re keen to make sure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Feb 11, 2019
Full time
We’re looking for an expert in financial crime to join our fast-growing Fincrime team here in London. You’ll work across different areas and products, including current accounts, business banking and international accounts. You’ll report directly to our Head of Financial Crime and play a strategic role in fighting fincrime. You’ll need to be a dab-hand at managing people, projects and investigations, but you’ll need to be ready to get hands-on too.
You should know that we fight financial crime a little differently at Monzo. You’ll work in a team with dedicated financial crime engineers and data scientists, which helps us to spot, assess and prevent crime quickly. We choose not to split out different areas of crime, either. Instead we tackle all financial crime together as one team. That includes AML, fraud, sanctions breaches, terrorist financing, bribery and corruption and tax evasion. You should know each of these like the back of your hand.
We’re the UK’s fastest growing bank, with 1.4 million customers and nearly 700 employees. We need a crack team of crime fighters to help us stay one step ahead as we continue to grow.
You should apply if:
You understand the financial crime risks associated with banking.
You’ve got experience communicating with senior internal and external stakeholders.
You take a strategic approach to managing risk and prioritising work.
You know when to delegate versus when to jump in and do something yourself.
You’re excited about working in a cross-functional team with engineers and data scientists.
You’re into using automated processes to find more efficient ways of working.
You want to manage fincrime analysts and help them to grow professionally.
Logistics:
We offer a competitive salary (taking into account experience and any specialism) plus stock options and lots of other benefits .
We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.
We’re keen to make sure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
About us
We are on a mission to be the best way to collect recurring payments, and we’re looking to scale from processing $10bn billion a year over $20 billion.
Our social media presence is vital to ensure that we are listening, engaging and offering real-time support to our audiences. As our audience grows internationally, gaining an understanding of our customers and prospects through social listening will be key to creating the most engaging content that resonates with our global audience and drives meaningful interactions.
The role
We’re looking for an ambitious, self-driven social media executive to join our growing marketing team and help expand our global audience.
You will be leading our day-to-day social media activity; creating and curating and social media content across our global English-language channels and seeding conversations with our audiences.
As the social media executive, you will be working closely with the Communications and Creative Design teams to generate social posts that engage our audience, spark conversation and drive traffic to our website.
As first responder to the social media channels you will work with our Support team to ensure that we’re crafting the right responses and providing the right user experience for our followers.
You’ll also be working with local marketing teams and agencies to share social media best practice and support posting to local social channels in markets including Germany, Spain and France.
Your responsibilities will include:
Keeping on top of emerging trends and conversations on social channels that are relevant to our business and audiences
Community management across social channels, responding to and engaging our audience, to ensure we’re positioned as the leading organic social media profile in recurring payments.
Identifying social media influencers for our different markets and segments
Contributing to content strategy for the social channels
Curating relevant content to be shared with our audience
Working with the Content and Design teams to create native social content
Tracking performance against our social media goals using social media management software
The ideal candidate:
You have a solid understanding of each social media platform and how they are consumed by users
You have excellent written and communication skills, with the ability to convert complex concepts into clear, engaging messages for internal and external audiences
You have creative flair for social media content and campaigns
You’re experienced with social media distribution tools and management software
You’re driven by results and insights, with an analytical mind that can identify successes, learnings and new opportunities from social data
You’re collaborative, a natural network-builder and team player
You have an interest in using social listening to identify emerging trends and break into new conversations
You’re passionate about social media, self-motivated and driven.
We welcome diversity of professional backgrounds– if you're unsure, do apply.
Feb 11, 2019
Full time
About us
We are on a mission to be the best way to collect recurring payments, and we’re looking to scale from processing $10bn billion a year over $20 billion.
Our social media presence is vital to ensure that we are listening, engaging and offering real-time support to our audiences. As our audience grows internationally, gaining an understanding of our customers and prospects through social listening will be key to creating the most engaging content that resonates with our global audience and drives meaningful interactions.
The role
We’re looking for an ambitious, self-driven social media executive to join our growing marketing team and help expand our global audience.
You will be leading our day-to-day social media activity; creating and curating and social media content across our global English-language channels and seeding conversations with our audiences.
As the social media executive, you will be working closely with the Communications and Creative Design teams to generate social posts that engage our audience, spark conversation and drive traffic to our website.
As first responder to the social media channels you will work with our Support team to ensure that we’re crafting the right responses and providing the right user experience for our followers.
You’ll also be working with local marketing teams and agencies to share social media best practice and support posting to local social channels in markets including Germany, Spain and France.
Your responsibilities will include:
Keeping on top of emerging trends and conversations on social channels that are relevant to our business and audiences
Community management across social channels, responding to and engaging our audience, to ensure we’re positioned as the leading organic social media profile in recurring payments.
Identifying social media influencers for our different markets and segments
Contributing to content strategy for the social channels
Curating relevant content to be shared with our audience
Working with the Content and Design teams to create native social content
Tracking performance against our social media goals using social media management software
The ideal candidate:
You have a solid understanding of each social media platform and how they are consumed by users
You have excellent written and communication skills, with the ability to convert complex concepts into clear, engaging messages for internal and external audiences
You have creative flair for social media content and campaigns
You’re experienced with social media distribution tools and management software
You’re driven by results and insights, with an analytical mind that can identify successes, learnings and new opportunities from social data
You’re collaborative, a natural network-builder and team player
You have an interest in using social listening to identify emerging trends and break into new conversations
You’re passionate about social media, self-motivated and driven.
We welcome diversity of professional backgrounds– if you're unsure, do apply.
Are you a pricing or product management professional? Are you a strategic thinker and a strong influencer? Are you eager to create fans by developing excellent deposit solutions? If yes, we may have the role for you! As the Head of Savings you will lead pricing and product strategy for the Business and Commercial deposits business within Metro Bank. Deposits growth is a key part of Metro Bank’s strategy and you will make sure our goals are met, while creating fans from colleagues and customers. So what would you be doing?... • Defining the strategy for non-retail deposits and designing a roadmap for the delivery of that strategy • Developing and enhancing innovative products and propositions • Owning the deposits pricing strategy and lead proposals for pricing changes • Keeping up to date with the deposits market, including growth opportunities, innovations, regulatory change and risks • Taking ownership of product forecasting and analytics on performance • Leading a team of Product Managers and Assistant Product Managers You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Naturally you will have experience of working within deposit products and / or pricing, in a forward thinking and customer centric organisation • In order to be amazing in this role, you’ll need extensive product management and / or pricing experience, you may have been a Lead Product Manager with team management responsibilities, but this isn’t essential • It’s really important that you have experience producing reports and proposals which will be reviewed at executive level Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 16, 2019
Full time
Are you a pricing or product management professional? Are you a strategic thinker and a strong influencer? Are you eager to create fans by developing excellent deposit solutions? If yes, we may have the role for you! As the Head of Savings you will lead pricing and product strategy for the Business and Commercial deposits business within Metro Bank. Deposits growth is a key part of Metro Bank’s strategy and you will make sure our goals are met, while creating fans from colleagues and customers. So what would you be doing?... • Defining the strategy for non-retail deposits and designing a roadmap for the delivery of that strategy • Developing and enhancing innovative products and propositions • Owning the deposits pricing strategy and lead proposals for pricing changes • Keeping up to date with the deposits market, including growth opportunities, innovations, regulatory change and risks • Taking ownership of product forecasting and analytics on performance • Leading a team of Product Managers and Assistant Product Managers You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Naturally you will have experience of working within deposit products and / or pricing, in a forward thinking and customer centric organisation • In order to be amazing in this role, you’ll need extensive product management and / or pricing experience, you may have been a Lead Product Manager with team management responsibilities, but this isn’t essential • It’s really important that you have experience producing reports and proposals which will be reviewed at executive level Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you an IT services champion? Can you lead colleagues on the right integration standards and policies? Do you want to be an integral part of the British Banking revolution? If yes, then we may have the role for you!
As a Lead Services Engineer, you will be part of our Services and API team who provide support for integration projects, and aim to reduce our dependency on third party resources. Your team is the spine of the Bank, they make sure all our technologies are able to communicate with each other. You and your team will enable colleagues to utilise information from various technologies that will enhance their capabilities to deliver on projects and create fans!
So what would you be doing?...
• Leading a team of specialist engineers and nurturing their development • Developing our capabilities to allow multiple systems to communicate with each other • Building a better experience for colleagues and customers • Implementing integrations and reusable building blocks • Delivering key integration projects and high quality artefacts • Keeping up to date on industry standards and up to date technologies
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something - we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• We need you to be an inspirational leader who is experienced in developing and guiding colleagues • You will have experience as a services specialist, and you will have used IBM Integration Bus or IBM Message Broker, v9 or v10 • In order to excel in this role you must be able to use JSON, XPATH, XML data formats, structures and schemas • Naturally you will have experience with web services such as SOAP/REST/Swaggers • The ability to design and develop rules and event solutions is really important in this role Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 11, 2019
Full time
Are you an IT services champion? Can you lead colleagues on the right integration standards and policies? Do you want to be an integral part of the British Banking revolution? If yes, then we may have the role for you!
As a Lead Services Engineer, you will be part of our Services and API team who provide support for integration projects, and aim to reduce our dependency on third party resources. Your team is the spine of the Bank, they make sure all our technologies are able to communicate with each other. You and your team will enable colleagues to utilise information from various technologies that will enhance their capabilities to deliver on projects and create fans!
So what would you be doing?...
• Leading a team of specialist engineers and nurturing their development • Developing our capabilities to allow multiple systems to communicate with each other • Building a better experience for colleagues and customers • Implementing integrations and reusable building blocks • Delivering key integration projects and high quality artefacts • Keeping up to date on industry standards and up to date technologies
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something - we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• We need you to be an inspirational leader who is experienced in developing and guiding colleagues • You will have experience as a services specialist, and you will have used IBM Integration Bus or IBM Message Broker, v9 or v10 • In order to excel in this role you must be able to use JSON, XPATH, XML data formats, structures and schemas • Naturally you will have experience with web services such as SOAP/REST/Swaggers • The ability to design and develop rules and event solutions is really important in this role Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you a commercially minded problem solver? Do you love delivering projects? Can you influence change? If yes, then we may have the role for you!
As a Lead Business Analyst, you will work closely with teams across the business to understand, document and deliver requirements, as we land some exciting new changes for the Bank. You will recognise the different customer perspectives and how colleagues are impacted by a project. As part of your role, you will need to make sure that all colleagues achieve their project completion to create fans across the Bank.
So what would you be doing?...
• Working with subject matter experts and facilitating workshops to understand and prioritise their requirements • Coordinating communications and training activities to support the implementation of projects • Contributing to business case benefits identification and articulation • Performing ‘As Is’ and ‘To Be’ analysis to identify root cause of challenging business problems • Developing and evaluating solutions to make recommendations that align with wider business strategy • Supporting our continuous improvement activity, defining best practices and sharing knowledge
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• Naturally, you will hold experience delivering projects using Waterfall and Agile as a Business Analyst either in a financial services organisation • You have got to be comfortable producing and owning project documents • We need you to have experience writing requirements • In order to be fantastic in the role, you need to have experience of working on complex projects with tight deadlines and of varying size • You have got to have experience in all stages of a project lifestyle Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 10, 2019
Full time
Are you a commercially minded problem solver? Do you love delivering projects? Can you influence change? If yes, then we may have the role for you!
As a Lead Business Analyst, you will work closely with teams across the business to understand, document and deliver requirements, as we land some exciting new changes for the Bank. You will recognise the different customer perspectives and how colleagues are impacted by a project. As part of your role, you will need to make sure that all colleagues achieve their project completion to create fans across the Bank.
So what would you be doing?...
• Working with subject matter experts and facilitating workshops to understand and prioritise their requirements • Coordinating communications and training activities to support the implementation of projects • Contributing to business case benefits identification and articulation • Performing ‘As Is’ and ‘To Be’ analysis to identify root cause of challenging business problems • Developing and evaluating solutions to make recommendations that align with wider business strategy • Supporting our continuous improvement activity, defining best practices and sharing knowledge
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• Naturally, you will hold experience delivering projects using Waterfall and Agile as a Business Analyst either in a financial services organisation • You have got to be comfortable producing and owning project documents • We need you to have experience writing requirements • In order to be fantastic in the role, you need to have experience of working on complex projects with tight deadlines and of varying size • You have got to have experience in all stages of a project lifestyle Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Have you got what it takes to become a brand ambassador for Metro Bank? Do you love creating fans? Can you wow colleagues with your amazing attention to detail? If yes, then we may have the role for you! Metro Bank's Recruitment Team are pivotal to the growth of the bank and to finding revolutionising colleagues to join us! We are busy! As our Recruitment Support, you will make sure that the team have all of the necessary systems, reports and processes in place in order to provide an amazing hiring experience. So what would you be doing?... • Maintaining structure and consistency in all hiring activity across the team and being proactive in creating reports that help the team • Organising and facilitating internal and external events • Making sure an amazing service is delivered to everyone that you have contact with, even candidates that are unsuccessful need to be fans! • Continuing to be proactive and exceeding expectations in a busy, ever-changing environment • Scheduling and co-ordinating interviews for our colleagues and external candidates You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Strong administration experience and able to organise your work and time effectively • Previous experience in a very busy environment with ever changing workloads and priorities • Exceptional Microsoft skills, especially diary scheduling using Outlook • Experience of liaising with colleagues, internally and externally and comfortable having challenging conversations Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 06, 2019
Full time
Have you got what it takes to become a brand ambassador for Metro Bank? Do you love creating fans? Can you wow colleagues with your amazing attention to detail? If yes, then we may have the role for you! Metro Bank's Recruitment Team are pivotal to the growth of the bank and to finding revolutionising colleagues to join us! We are busy! As our Recruitment Support, you will make sure that the team have all of the necessary systems, reports and processes in place in order to provide an amazing hiring experience. So what would you be doing?... • Maintaining structure and consistency in all hiring activity across the team and being proactive in creating reports that help the team • Organising and facilitating internal and external events • Making sure an amazing service is delivered to everyone that you have contact with, even candidates that are unsuccessful need to be fans! • Continuing to be proactive and exceeding expectations in a busy, ever-changing environment • Scheduling and co-ordinating interviews for our colleagues and external candidates You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Strong administration experience and able to organise your work and time effectively • Previous experience in a very busy environment with ever changing workloads and priorities • Exceptional Microsoft skills, especially diary scheduling using Outlook • Experience of liaising with colleagues, internally and externally and comfortable having challenging conversations Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you obsessed with providing the best possible candidate experience? Can you wow with your amazing attention to detail? Do you love working in a fast paced, customer focussed environment? If yes, then we may have the role for you! As a Recruiter, you will be responsible for directly sourcing candidates into customer facing roles across our stores and contact centres. You’ll provide an exceptional candidate experience by delivering an amazing service to candidates and colleagues. So what you would be doing? • Sourcing, assessing and on boarding brilliant candidates who will want to develop a career at Metro Bank • Delivering an amazing end to end experience for candidates and hiring managers • Continuously looking for ways to enhance the candidate recruitment journey • Being super organised in planning your time to screen candidates and hosting telephone interviews • Organising and running audition days with the assistance of the team coordinator • Representing Metro Bank at careers fairs You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • We need you to have experience recruiting for volume vacancies in a fast-paced organisation • In order to be amazing in this role, you need strong administration experience and be able to organise your work and time effectively • Exceptional Microsoft skills, especially diary scheduling using Outlook is important • You need to have experience of liaising with colleagues, internally and externally and be comfortable having challenging conversations Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 06, 2019
Full time
Are you obsessed with providing the best possible candidate experience? Can you wow with your amazing attention to detail? Do you love working in a fast paced, customer focussed environment? If yes, then we may have the role for you! As a Recruiter, you will be responsible for directly sourcing candidates into customer facing roles across our stores and contact centres. You’ll provide an exceptional candidate experience by delivering an amazing service to candidates and colleagues. So what you would be doing? • Sourcing, assessing and on boarding brilliant candidates who will want to develop a career at Metro Bank • Delivering an amazing end to end experience for candidates and hiring managers • Continuously looking for ways to enhance the candidate recruitment journey • Being super organised in planning your time to screen candidates and hosting telephone interviews • Organising and running audition days with the assistance of the team coordinator • Representing Metro Bank at careers fairs You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • We need you to have experience recruiting for volume vacancies in a fast-paced organisation • In order to be amazing in this role, you need strong administration experience and be able to organise your work and time effectively • Exceptional Microsoft skills, especially diary scheduling using Outlook is important • You need to have experience of liaising with colleagues, internally and externally and be comfortable having challenging conversations Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Do you thrive on making improvements to SharePoint? Can you create game changing solutions? Are you the go to person when it comes to all things SharePoint? If yes, then we may have the role for you! As a Solutions Architect for SharePoint, you will be part of our CRM team who build, develop and look after our Microsoft capabilities which enable us to provide an amazing service to our customers so that we can grow and create fans. You will be working closely with colleagues across the Bank to understand requirements, and producing low level designs relating to SharePoint. So what would you be doing? • Understanding requirements by the Bank relating to SharePoint capabilities • Producing low level designs and defining roadmaps • Nurturing and inspiring the SharePoint development team • Integrating SharePoint with Dynamics 365 • Planning, developing, coordinating and implementing projects • Leading on the continuous improvement and development of the SharePoint platform • Designing sophisticated applications based on the .NET framework and SharePoint online You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • You will have good experience in developing and designing solutions for SharePoint as either a Lead Developer or Architect • It would be amazing if you are able to code in JavaScript and HTML • We need you to have the ability to utilise Microsoft PowerApps and Microsoft Flow • In order to exceed in this role, you got to be able to demonstrate an in-depth understanding of producing low level designs for SharePoint • You will be confident in communicating and working with colleagues at all levels across the Bank, and looking after workflows Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 05, 2019
Full time
Do you thrive on making improvements to SharePoint? Can you create game changing solutions? Are you the go to person when it comes to all things SharePoint? If yes, then we may have the role for you! As a Solutions Architect for SharePoint, you will be part of our CRM team who build, develop and look after our Microsoft capabilities which enable us to provide an amazing service to our customers so that we can grow and create fans. You will be working closely with colleagues across the Bank to understand requirements, and producing low level designs relating to SharePoint. So what would you be doing? • Understanding requirements by the Bank relating to SharePoint capabilities • Producing low level designs and defining roadmaps • Nurturing and inspiring the SharePoint development team • Integrating SharePoint with Dynamics 365 • Planning, developing, coordinating and implementing projects • Leading on the continuous improvement and development of the SharePoint platform • Designing sophisticated applications based on the .NET framework and SharePoint online You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • You will have good experience in developing and designing solutions for SharePoint as either a Lead Developer or Architect • It would be amazing if you are able to code in JavaScript and HTML • We need you to have the ability to utilise Microsoft PowerApps and Microsoft Flow • In order to exceed in this role, you got to be able to demonstrate an in-depth understanding of producing low level designs for SharePoint • You will be confident in communicating and working with colleagues at all levels across the Bank, and looking after workflows Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Do you love leading a variety of programmes? Can you wow with your broad programme management experience? Are you interested in joining the British banking revolution? If yes, then we may have the role for you! As a Programme Manager, you will be working closely with colleagues across the Bank to deliver business critical change programmes. This role will sit primarily in our Smart Growth portfolio which is influential in delivering a wide range of initiatives targeted at improving the banks overall efficiency, promoting growth and scalability whilst ultimately improving our customer experience. As part of your role you will be delivering the solutions, processes and systems to agreed time, cost and quality. Stakeholder management and communication will be second nature to you. You will lead, making sure the programme and its project work streams follow the Metro Bank change methodology, meaning that we can differentiate ourselves in the market. So what would you be doing?... • Working with stakeholders across the Bank to deliver change programmes • Leading the end to end delivery, including impact assessment, development, testing and implementation of IT solutions • Setting objectives, reporting progress and carefully managing delivery risks and dependencies • Managing the scope of the programme • Making sure the solution is future-proofed to meet our vision You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role you need to have broad end to end programme management experience within a financial services organisation, preferably banking • You will have experience overseeing work streams to build business cases, business user requirements and functional specifications • Naturally you will be used to working with colleagues at Director or C-Level • You need to have previous experience working with Waterfall and Agile methodologies, with budget ownership of £5m+ • It’s really important that you have experience anticipating, identifying and managing risks in programme delivery Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 04, 2019
Full time
Do you love leading a variety of programmes? Can you wow with your broad programme management experience? Are you interested in joining the British banking revolution? If yes, then we may have the role for you! As a Programme Manager, you will be working closely with colleagues across the Bank to deliver business critical change programmes. This role will sit primarily in our Smart Growth portfolio which is influential in delivering a wide range of initiatives targeted at improving the banks overall efficiency, promoting growth and scalability whilst ultimately improving our customer experience. As part of your role you will be delivering the solutions, processes and systems to agreed time, cost and quality. Stakeholder management and communication will be second nature to you. You will lead, making sure the programme and its project work streams follow the Metro Bank change methodology, meaning that we can differentiate ourselves in the market. So what would you be doing?... • Working with stakeholders across the Bank to deliver change programmes • Leading the end to end delivery, including impact assessment, development, testing and implementation of IT solutions • Setting objectives, reporting progress and carefully managing delivery risks and dependencies • Managing the scope of the programme • Making sure the solution is future-proofed to meet our vision You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role you need to have broad end to end programme management experience within a financial services organisation, preferably banking • You will have experience overseeing work streams to build business cases, business user requirements and functional specifications • Naturally you will be used to working with colleagues at Director or C-Level • You need to have previous experience working with Waterfall and Agile methodologies, with budget ownership of £5m+ • It’s really important that you have experience anticipating, identifying and managing risks in programme delivery Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you a strategic thinker and a strong influencer? Can you wow with your payment strategy and product experience? Do you want to join the British banking revolution? If yes, then we may have the role for you! As the Head of Payment Product & Strategy, you will be responsible for the creation and realisation of payments strategy for Metro Bank. You will play a lead role in the designing a series of new payment products and services (ranging from cash in transit to enhanced FX, direct debit and card acceptance) that will be provided to small to medium-sized enterprise (SME) customers. So what would you be doing?... • Shaping the Bank’s strategy around payments and fee revenues into the medium term, with clear alignment to broader Bank strategy, and gain buy-in from the executive team to bring that strategy to life • Leading the development of a series of payment solutions for SMEs as committed within our winning Banking Competition Remedies capability & innovation fund submission • Taking ownership of other income and fee revenues across the Bank • Monitoring and influencing industry-wide payments change activities and successfully managing those changes internally You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things… • In order to be amazing in this role, you’ll need to have a good understanding of customer needs, attitudes and behaviour to build and maintain a highly customer-focused suite of payment services that support the Metro brand • We need you to have a broad expertise across the spectrum of payment systems in the UK market - Faster Payments, BACS, CHAPS, SWIFT and cards, including a good understanding of commercials, regulatory environment, technical capabilities and the range of 3rd party partners that operate within this field • Experience of leading and developing a team of product managers is important • Experience of shaping product strategy is essential • It would be great if you are able to define and shape new product propositions and work with a range of stakeholders • You need to have a good understanding of the key commercial drivers of payments to deliver significant, profitable and sustainable growth across our fee revenue lines Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 04, 2019
Full time
Are you a strategic thinker and a strong influencer? Can you wow with your payment strategy and product experience? Do you want to join the British banking revolution? If yes, then we may have the role for you! As the Head of Payment Product & Strategy, you will be responsible for the creation and realisation of payments strategy for Metro Bank. You will play a lead role in the designing a series of new payment products and services (ranging from cash in transit to enhanced FX, direct debit and card acceptance) that will be provided to small to medium-sized enterprise (SME) customers. So what would you be doing?... • Shaping the Bank’s strategy around payments and fee revenues into the medium term, with clear alignment to broader Bank strategy, and gain buy-in from the executive team to bring that strategy to life • Leading the development of a series of payment solutions for SMEs as committed within our winning Banking Competition Remedies capability & innovation fund submission • Taking ownership of other income and fee revenues across the Bank • Monitoring and influencing industry-wide payments change activities and successfully managing those changes internally You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things… • In order to be amazing in this role, you’ll need to have a good understanding of customer needs, attitudes and behaviour to build and maintain a highly customer-focused suite of payment services that support the Metro brand • We need you to have a broad expertise across the spectrum of payment systems in the UK market - Faster Payments, BACS, CHAPS, SWIFT and cards, including a good understanding of commercials, regulatory environment, technical capabilities and the range of 3rd party partners that operate within this field • Experience of leading and developing a team of product managers is important • Experience of shaping product strategy is essential • It would be great if you are able to define and shape new product propositions and work with a range of stakeholders • You need to have a good understanding of the key commercial drivers of payments to deliver significant, profitable and sustainable growth across our fee revenue lines Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you at the beginning of your IT career and looking for a role with exposure to a wide range of technologies? Can you solve challenging problems whilst providing amazing customer support? Do you love helping colleagues so that they are able to create fans? If yes, then we may have the role for you!
Our IT Service Desk team are highly visible across the Bank and play a vital role in providing amazing technical support to our colleagues. As an IT Service Desk Analyst, you will champion IT support and act as a single point of contact for all IT incidents and service requests. You will work closely with multiple IT teams as well as third party suppliers in order to resolve any problems as quickly and effectively as possible whilst providing amazing customer service. The IT support team offer 24/7 support so to be considered for this role you must be flexible with working shifts. So what would you be doing?...
• Delivering IT Service Desk support to all Metro Bank colleagues • Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool • Making sure that technical issues are resolved as quickly as possible • Escalating any potential major incidents or threats • Working with third party suppliers to co-ordinate repairs and implement recommended solutions • Looking after incidents and service requests against defined service level objectives (SLO)
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• A background in technical support and troubleshooting would be really helpful • It would also be great if you have a basic understanding of LAN and WAN principles • If you have experience with helpdesk incident and problem management tools that would be fantastic • Naturally, you will have excellent customer support and communication skills • It would be amazing if you have a degree in IT or a similar discipline however this is not necessary Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Sep 03, 2019
Full time
Are you at the beginning of your IT career and looking for a role with exposure to a wide range of technologies? Can you solve challenging problems whilst providing amazing customer support? Do you love helping colleagues so that they are able to create fans? If yes, then we may have the role for you!
Our IT Service Desk team are highly visible across the Bank and play a vital role in providing amazing technical support to our colleagues. As an IT Service Desk Analyst, you will champion IT support and act as a single point of contact for all IT incidents and service requests. You will work closely with multiple IT teams as well as third party suppliers in order to resolve any problems as quickly and effectively as possible whilst providing amazing customer service. The IT support team offer 24/7 support so to be considered for this role you must be flexible with working shifts. So what would you be doing?...
• Delivering IT Service Desk support to all Metro Bank colleagues • Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool • Making sure that technical issues are resolved as quickly as possible • Escalating any potential major incidents or threats • Working with third party suppliers to co-ordinate repairs and implement recommended solutions • Looking after incidents and service requests against defined service level objectives (SLO)
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• A background in technical support and troubleshooting would be really helpful • It would also be great if you have a basic understanding of LAN and WAN principles • If you have experience with helpdesk incident and problem management tools that would be fantastic • Naturally, you will have excellent customer support and communication skills • It would be amazing if you have a degree in IT or a similar discipline however this is not necessary Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Can you lead on complex testing programmes? Will you continually deliver projects and change to the highest quality? Are you constantly looking for ways to revolutionise testing services? If yes, then we may have the role for you! Our Testing team play a vital role in building and looking after accurate testing environments for IT colleagues across the Bank. As a Test Programme Manager you will be responsible for test delivery on two key areas: the propositions and partnerships portfolio and small change across all systems. You will make sure that testing services delivered to these areas align with our objectives, while keeping to plan and budget and creating fans along the way. So what would you be doing?... • Working closely with the Change team, making sure that suppliers are delivering testing on projects • Reviewing and approving completed testing, including giving test approval for production deployment • Investigating incidents that come up from any gaps in testing and making improvements to prevent future occurrences • Working with project and test managers on resource planning – making sure that supply and demand figures are accurate • Making sure that defects are resolved effectively You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role, you will have lots of experience working as a lead within a programme test management function, looking after multiple concurrent projects • It’s also really important that you have a strong background in test management, including automation and performance • You will have experience of working with suppliers using an offsite / onshore model • You will probably have a relevant degree in a numerate discipline or an ISTQB qualification • It would also be really handy if you have any retail banking experience or knowledge Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 30, 2019
Full time
Can you lead on complex testing programmes? Will you continually deliver projects and change to the highest quality? Are you constantly looking for ways to revolutionise testing services? If yes, then we may have the role for you! Our Testing team play a vital role in building and looking after accurate testing environments for IT colleagues across the Bank. As a Test Programme Manager you will be responsible for test delivery on two key areas: the propositions and partnerships portfolio and small change across all systems. You will make sure that testing services delivered to these areas align with our objectives, while keeping to plan and budget and creating fans along the way. So what would you be doing?... • Working closely with the Change team, making sure that suppliers are delivering testing on projects • Reviewing and approving completed testing, including giving test approval for production deployment • Investigating incidents that come up from any gaps in testing and making improvements to prevent future occurrences • Working with project and test managers on resource planning – making sure that supply and demand figures are accurate • Making sure that defects are resolved effectively You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role, you will have lots of experience working as a lead within a programme test management function, looking after multiple concurrent projects • It’s also really important that you have a strong background in test management, including automation and performance • You will have experience of working with suppliers using an offsite / onshore model • You will probably have a relevant degree in a numerate discipline or an ISTQB qualification • It would also be really handy if you have any retail banking experience or knowledge Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Do you have a good eye for detail? Do you love nurturing colleagues? Can you deliver amazing training sessions? Can you work independently? If yes, then we may have the role for you! As a Regional Trainer, you will design and deliver creative and effective training solutions that enhance Metro Bank's amazing culture. You will inspire colleagues by designing and delivering energetic, high quality classroom and 1:1 training that enables them to provide excellent customer service internally and externally. So what would you be doing?... • Acting as a champion for training and development in our Northern region • Aiding colleagues to deliver the best possible customer service in our stores • Inspiring colleagues by delivering energetic, high quality classroom and 1:1 training in an effective and motivational way • Project managing the design of training programmes and interventions by consulting with colleagues across the Bank • Evaluating the effectiveness of training to make sure business requirements are met • Nurturing through effective 1:1 coaching in the live and learning environment • Staying on top of the latest training trends to design and deliver the best possible learning experience for colleagues • Traveling to multiple stores to support and train new colleagues new to the Bank You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment • Comfortable working as part as a team but also being able to fly solo when you need to And whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things... • We need you to be confident in working independently and confident of delivering a wide range of training sessions • In order to be fantastic in this role you will have experience of delivering training sessions • Naturally, you will be passionate about customers and ways to improve customer experience • Ideally CITP qualified, but this is not essential • We need you to be a great at building relationship and confident of influencing store colleagues • It would be amazing if you had previous experience training employees at multiple stages of their career development Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 30, 2019
Full time
Do you have a good eye for detail? Do you love nurturing colleagues? Can you deliver amazing training sessions? Can you work independently? If yes, then we may have the role for you! As a Regional Trainer, you will design and deliver creative and effective training solutions that enhance Metro Bank's amazing culture. You will inspire colleagues by designing and delivering energetic, high quality classroom and 1:1 training that enables them to provide excellent customer service internally and externally. So what would you be doing?... • Acting as a champion for training and development in our Northern region • Aiding colleagues to deliver the best possible customer service in our stores • Inspiring colleagues by delivering energetic, high quality classroom and 1:1 training in an effective and motivational way • Project managing the design of training programmes and interventions by consulting with colleagues across the Bank • Evaluating the effectiveness of training to make sure business requirements are met • Nurturing through effective 1:1 coaching in the live and learning environment • Staying on top of the latest training trends to design and deliver the best possible learning experience for colleagues • Traveling to multiple stores to support and train new colleagues new to the Bank You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment • Comfortable working as part as a team but also being able to fly solo when you need to And whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things... • We need you to be confident in working independently and confident of delivering a wide range of training sessions • In order to be fantastic in this role you will have experience of delivering training sessions • Naturally, you will be passionate about customers and ways to improve customer experience • Ideally CITP qualified, but this is not essential • We need you to be a great at building relationship and confident of influencing store colleagues • It would be amazing if you had previous experience training employees at multiple stages of their career development Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Do you want to work for a Bank who are revolutionising the entire industry? Can you drive a culture of continuous improvement? Do you love taking full ownership for delivery of projects? If yes, then we may have the role for you! As a Lead Project Manager, you will be required to take full ownership of end-to-end delivery of your project(s). You will be leading a large project team to deliver complex projects which deliver fantastic service through world class capability. You will provide guidance and assurance to less experienced Project Managers. This role sits within our amazing Smart Growth Change team which is influential in delivering a wide range of initiatives targeted at improving the banks overall efficiency, promoting growth and scalability whilst ultimately enhancing our amazing customer experience. So what would you be doing?... • Leading large project teams, potentially through multiple workstreams, of direct and indirect reports to achieve project outcomes • Setting your project up for success by establishing a realistic plan, establishing relationships with key business stakeholders Building and looking after a project plan to track delivery against agreed milestones as well as managing delivery risk • Making sure change is future-proofed to meet our vision and operational adoption is taken into account • Identifying issues and work through complex problems to keep your project team and delivery on track • Working with Portfolio Managers to plan for cross-project dependencies You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things… • We need you to have experience leading high-performing business and development teams as a Project Manager, Scrum Master or IT Project Manager • In order to be fantastic in this role, you need to have a good understanding of project management techniques and be able to tailor your delivery style using the most appropriate methodology for the project • It would be great if you have some benefits identification and sizing experience • You need to have a proven track-record of delivering large, complex projects across the full project lifecycle • We need you to have great communications skills – able to inspire and motivate your team and also work closely with senior business stakeholders, keeping them abreast of project progress and working with them to ensure the project you are delivering meets their needs Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 30, 2019
Full time
Do you want to work for a Bank who are revolutionising the entire industry? Can you drive a culture of continuous improvement? Do you love taking full ownership for delivery of projects? If yes, then we may have the role for you! As a Lead Project Manager, you will be required to take full ownership of end-to-end delivery of your project(s). You will be leading a large project team to deliver complex projects which deliver fantastic service through world class capability. You will provide guidance and assurance to less experienced Project Managers. This role sits within our amazing Smart Growth Change team which is influential in delivering a wide range of initiatives targeted at improving the banks overall efficiency, promoting growth and scalability whilst ultimately enhancing our amazing customer experience. So what would you be doing?... • Leading large project teams, potentially through multiple workstreams, of direct and indirect reports to achieve project outcomes • Setting your project up for success by establishing a realistic plan, establishing relationships with key business stakeholders Building and looking after a project plan to track delivery against agreed milestones as well as managing delivery risk • Making sure change is future-proofed to meet our vision and operational adoption is taken into account • Identifying issues and work through complex problems to keep your project team and delivery on track • Working with Portfolio Managers to plan for cross-project dependencies You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things… • We need you to have experience leading high-performing business and development teams as a Project Manager, Scrum Master or IT Project Manager • In order to be fantastic in this role, you need to have a good understanding of project management techniques and be able to tailor your delivery style using the most appropriate methodology for the project • It would be great if you have some benefits identification and sizing experience • You need to have a proven track-record of delivering large, complex projects across the full project lifecycle • We need you to have great communications skills – able to inspire and motivate your team and also work closely with senior business stakeholders, keeping them abreast of project progress and working with them to ensure the project you are delivering meets their needs Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you a Redhat Linux advocate? Do you love finding innovative solutions relating to all things digital? Can you mentor colleagues to become Linux specialists? If yes, then we may have the role for you!
As an IT Operations Lead Engineer, you will be looking after our digital banking systems within production. You will lead a team of engineers who oversee our Linux platform and deliver on projects, to help improve Metro Bank’s digital capabilities. You will support your colleagues by solving complex digital platform queries, so they can continue to utilise our technologies.
So what will you be doing…
• Looking after all Linux operating system applications • Troubleshooting web applications to identify issues raised • Mentoring and supporting colleagues in the digital space • Producing design documentation • Resolving all third line and complex issues relating to our digital platforms • Delivering key projects to help us improve our capabilities to create fans
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things…
• You need to have experience as a 3rd line IT Operations Engineer, with a focus on digital technologies such as JBoss or Tomcat • To be amazing in this role, we need you to have excellent knowledge around troubleshooting applications, and network load balancer • In order to excel in this role, you will be able to demonstrate good Unix/Linux knowledge • We would love for you to be able to showcase an analytical approach to problem solving and be able to work with databases • It would be wonderful if you have experience with Docker or Kubernetes, but this is not essential Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 29, 2019
Full time
Are you a Redhat Linux advocate? Do you love finding innovative solutions relating to all things digital? Can you mentor colleagues to become Linux specialists? If yes, then we may have the role for you!
As an IT Operations Lead Engineer, you will be looking after our digital banking systems within production. You will lead a team of engineers who oversee our Linux platform and deliver on projects, to help improve Metro Bank’s digital capabilities. You will support your colleagues by solving complex digital platform queries, so they can continue to utilise our technologies.
So what will you be doing…
• Looking after all Linux operating system applications • Troubleshooting web applications to identify issues raised • Mentoring and supporting colleagues in the digital space • Producing design documentation • Resolving all third line and complex issues relating to our digital platforms • Delivering key projects to help us improve our capabilities to create fans
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things…
• You need to have experience as a 3rd line IT Operations Engineer, with a focus on digital technologies such as JBoss or Tomcat • To be amazing in this role, we need you to have excellent knowledge around troubleshooting applications, and network load balancer • In order to excel in this role, you will be able to demonstrate good Unix/Linux knowledge • We would love for you to be able to showcase an analytical approach to problem solving and be able to work with databases • It would be wonderful if you have experience with Docker or Kubernetes, but this is not essential Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you a qualified Tax Accountant with an amazing eye for detail? Do you love using your accounting knowledge to challenge and influence colleagues? Do you want to create fans in our amazing customer focusses Bank? If yes, then we may have the role for you! As Tax Accountant you will take responsibility for all aspects of the banks direct and indirect tax within asset and invoice finance. You will work closely with the Head of Tax and support them with all things Tax! This role is pivotal to our wonderful finance team, who provide integral financial information and advice, meaning that we can continue to grow at a rapid pace and create even more fans. So what will you be doing? • Preparing annual and quarterly VAT returns for the bank • Providing accounting analysis to our external tax advisors and assisting with the banks currency transaction reports • Making sure the financial tax controls are in place for the preparation of Tax balance sheet reconciliations • Supporting the Head of Tax on Property related matters such as stamp duty land tax and capital allowances You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • You will need to hold the CTA certificate (Chartered Tax qualification) • In order to hit the ground running; you will have previous experience working either for a tax advisory firm or within a financial services company • It would be advantageous if you have knowledge of asset and invoice finance • Naturally you will have super excel skills • If you have operational experience with direct or indirect tax that would be fantastic • We need you to travel to Guildford from time to time, although the role primarily based in London Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 19, 2019
Full time
Are you a qualified Tax Accountant with an amazing eye for detail? Do you love using your accounting knowledge to challenge and influence colleagues? Do you want to create fans in our amazing customer focusses Bank? If yes, then we may have the role for you! As Tax Accountant you will take responsibility for all aspects of the banks direct and indirect tax within asset and invoice finance. You will work closely with the Head of Tax and support them with all things Tax! This role is pivotal to our wonderful finance team, who provide integral financial information and advice, meaning that we can continue to grow at a rapid pace and create even more fans. So what will you be doing? • Preparing annual and quarterly VAT returns for the bank • Providing accounting analysis to our external tax advisors and assisting with the banks currency transaction reports • Making sure the financial tax controls are in place for the preparation of Tax balance sheet reconciliations • Supporting the Head of Tax on Property related matters such as stamp duty land tax and capital allowances You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • You will need to hold the CTA certificate (Chartered Tax qualification) • In order to hit the ground running; you will have previous experience working either for a tax advisory firm or within a financial services company • It would be advantageous if you have knowledge of asset and invoice finance • Naturally you will have super excel skills • If you have operational experience with direct or indirect tax that would be fantastic • We need you to travel to Guildford from time to time, although the role primarily based in London Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you a budding financial risk and control expert? Do you love using your accounting knowledge to effectively challenge and influence colleagues? Are you constantly looking to drive change and improve processes? If yes, then we may have the role for you! As the Finance Risk and Control Analyst, you will lead on Finance controls testing and documentation. You will build strong relationships with colleagues and external suppliers to spot any risks, discuss appropriate solutions and make sure that we are continually improving our risk framework and controls. This role is pivotal as you will be helping to really shape this function within a strong financial control environment whilst our Bank continues to expand and revolutionise the industry. So what would you be doing?... • Assisting in the preparation and co-ordination of the Risk and Control Self Assessments (RCSAs) across Finance • Leading on controls testing programs and test of effectiveness • Assessing both design and execution of controls • Ensuring appropriate closure of action plans developed in response to ineffective controls/control gaps • Developing Finance policies and procedures to address the areas of risk/control gaps • Looking after a library of key process documentation across Finance • Making recommendations to improve the quality of the first level control framework • Updating risk and controls logs and systems to make sure that they are recorded correctly • Working closely with the whole Finance team to understand risks and issues and create appropriate action plans You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role you need to have financial services experience (controls assurance/ audit/Finance Risk and Control/Operational Risk) and detailed knowledge of operational risk and control processes • It’s also important that you are experienced in performing controls testing in line with annual test plans • You will have delivered accurate MI and have experience of the ‘Review and Challenge’ process • Naturally, you will have great communication skills and be confident driving change and making recommendations on how we can improve our function • Ideally, you will come from an audit background – any tax experience would be a huge bonus! • Familiarity with Risk Frameworks (SOX, COSO) would also be a big plus • You will have completed a professional accounting qualification such as ACA, ACCA, CIMA or equivalent Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 16, 2019
Full time
Are you a budding financial risk and control expert? Do you love using your accounting knowledge to effectively challenge and influence colleagues? Are you constantly looking to drive change and improve processes? If yes, then we may have the role for you! As the Finance Risk and Control Analyst, you will lead on Finance controls testing and documentation. You will build strong relationships with colleagues and external suppliers to spot any risks, discuss appropriate solutions and make sure that we are continually improving our risk framework and controls. This role is pivotal as you will be helping to really shape this function within a strong financial control environment whilst our Bank continues to expand and revolutionise the industry. So what would you be doing?... • Assisting in the preparation and co-ordination of the Risk and Control Self Assessments (RCSAs) across Finance • Leading on controls testing programs and test of effectiveness • Assessing both design and execution of controls • Ensuring appropriate closure of action plans developed in response to ineffective controls/control gaps • Developing Finance policies and procedures to address the areas of risk/control gaps • Looking after a library of key process documentation across Finance • Making recommendations to improve the quality of the first level control framework • Updating risk and controls logs and systems to make sure that they are recorded correctly • Working closely with the whole Finance team to understand risks and issues and create appropriate action plans You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something – we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role you need to have financial services experience (controls assurance/ audit/Finance Risk and Control/Operational Risk) and detailed knowledge of operational risk and control processes • It’s also important that you are experienced in performing controls testing in line with annual test plans • You will have delivered accurate MI and have experience of the ‘Review and Challenge’ process • Naturally, you will have great communication skills and be confident driving change and making recommendations on how we can improve our function • Ideally, you will come from an audit background – any tax experience would be a huge bonus! • Familiarity with Risk Frameworks (SOX, COSO) would also be a big plus • You will have completed a professional accounting qualification such as ACA, ACCA, CIMA or equivalent Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Are you a change champion within regulatory reporting? Do you obsess over attending to every detail? Can you create fans by assessing and communicating policy changes quickly and accurately? If yes, then we may have the role for you! As the Regulatory Reporting Change Manager, you will keep up-to-date with upcoming policy changes from the Bank’s regulators. You will assess the impact of these policy changes and make sure that we are compliant with all regulations so that our lovely customers are protected. You will nurture great relationships with lots of different teams across the Bank, as well as our regulators, in order to help shape the regulatory reporting function. So what would you be doing?... • Keeping up-to-date and well informed with regulatory changes • Developing reconciliation processes and sign-off procedures for major returns • Finding new ways to enhance the reporting procedures • Taking a lead on end user testing of new solutions being built to meet requirements • Producing regulatory reports and presenting to executives • Leading on continuous improvement initiatives • Supporting on strategic planning You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something - we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role you need to have regulatory reporting experience within a financial services organisation, preferably banking • It’s also really important that you have a proven track record of delivering measurable change and improvement to an organisation • You will be confident in producing Financial Reporting (FINREP), Common Reporting (COREP) and Liquidity returns • Excellent communication skills will be second nature to you and you will be able to explain change within regulatory reporting to leaders across the Bank effortlessly • It would be fantastic if you have a professional accounting qualification such as ACA, ACCA or CIMA but this is not necessary Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Aug 16, 2019
Full time
Are you a change champion within regulatory reporting? Do you obsess over attending to every detail? Can you create fans by assessing and communicating policy changes quickly and accurately? If yes, then we may have the role for you! As the Regulatory Reporting Change Manager, you will keep up-to-date with upcoming policy changes from the Bank’s regulators. You will assess the impact of these policy changes and make sure that we are compliant with all regulations so that our lovely customers are protected. You will nurture great relationships with lots of different teams across the Bank, as well as our regulators, in order to help shape the regulatory reporting function. So what would you be doing?... • Keeping up-to-date and well informed with regulatory changes • Developing reconciliation processes and sign-off procedures for major returns • Finding new ways to enhance the reporting procedures • Taking a lead on end user testing of new solutions being built to meet requirements • Producing regulatory reports and presenting to executives • Leading on continuous improvement initiatives • Supporting on strategic planning You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something - we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • In order to exceed in this role you need to have regulatory reporting experience within a financial services organisation, preferably banking • It’s also really important that you have a proven track record of delivering measurable change and improvement to an organisation • You will be confident in producing Financial Reporting (FINREP), Common Reporting (COREP) and Liquidity returns • Excellent communication skills will be second nature to you and you will be able to explain change within regulatory reporting to leaders across the Bank effortlessly • It would be fantastic if you have a professional accounting qualification such as ACA, ACCA or CIMA but this is not necessary Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
