Job Description
WE ARE LENDICO
Lendico is a modern FinTech company focussing on the intermediation of company loans via an online lending market place. On its platforms Lendico connects companies and investors and offers a fast and digital alternative to regular banks. The loan process is completely online and without any branch network. With the most modern technologies and innovative processes Lendico aims for minimizing the cost and handling efforts connected to company financing.
Since its foundation in December 2013, Lendico has gained the trust of more than 400.000 users and won several awards in the P2P-segment.
YOUR RESPONSIBILITIES
As a Senior Operations Manager (m/f), you are responsible for monitoring and improving the integrity and efficiency of all operational processes, on both sides of the marketplace, the borrower side (loan request to payout, loan servicing processes, etc.) and the investor side (loan bidding and funding, investor reporting, etc.). Collaborating with the other teams within the Operations department (Transactions, Customer Service, Collections) as well as the Product and IT teams you solve operational problems and work on the development and continuous improvement of process flows and related operational tools. Your responsibilities include:
- Steering operational process improvement projects with full ownership and responsibility including project management and communication with all internal stakeholders
- Identifying and mitigating/eliminating existing inefficiencies, operational issues and risks
- Implementing quality assurance measures to improve business monitoring
- Directly collaborating with the department head on organizational and strategic topics
YOUR PROFILE
- University degree in Business/Finance, Business Informatics, Information Management or equivalent
- Relevant full-time work experience, ideally in operational roles within fintechs, banks or other financial services companies
- Strong technical and analytical focus (especially for business/finance majors) advanced knowledge of MS Excel and ideally SQL
- Experience with Jira, Confluence and/or Salesforce is a plus
- Independent and pro-active problem solver
- Excellent communications skills and ability to converse in both technical and non-technical business contexts
- Start-up compatibility, hands-on mentality, integrity and reliability
- Fluent English skills (written and spoken) - fluent German skills are a plus
WHAT WE OFFER
- An open and collegial working atmosphere in a dynamic environment, right in the heart of Berlin
- Varied, challenging tasks and projects with a high level of responsibility
- A short decision-making process and great conceptual freedom
Lendico - the new, intelligent way to your company or private credit
At Lendico, we offer our customers an innovative and attractive marketplace for private and corporate loans. Without detouring through the banking branch, Lendico brings together borrowers and investors, making it the digital alternative to banks! More return, less risk.
Investors invest in individual credit projects at Lendico and can simply assemble their portfolio according to preference and risk. Borrowers are offered the opportunity to realize their credit project on favorable terms.
Our goal: to establish a whole new way of lending and lending with crowdlending.
The Lendico team has the ideal blend of experience and innovation: Colleagues with more than 20 years of experience in the lending business complement each other perfectly with our IT experts.
