Senior Creative Account Manager

  • Credit Karma
  • San Francisco, CA, USA
  • Mar 25, 2022
Full time Account Manager Marketing

Job Description

Account management’s job is to ensure that all internal creative resources are utilized efficiently and effectively to produce work that meets the high standards of the creative team and expectations of internal partners. To carry out this responsibility, the primary function of an account manager is to oversee key projects and own the day-to-day relationship between the creative team and its stakeholders. Core Competencies: A creative account manager must have strategic understanding of all disciplines of marketing, creative, and media as well as Credit Karma’s products and competitive landscape. They must demonstrate a high-level understanding of marketing principles across all media including TV, online video, social, radio, email, and digital.

Specific Requirements: Account management is accountable for the following:

  • Building and maintaining strong relationships with creative team leads, product marketing, and performance marketing.
  • Working with all departments in the development of strategically sound, integrated marketing communications plans that are built on what we know about our 80MM users.
  • Overseeing all stages of project planning, creative executions, and deployment to ensure the highest level of quality.
  • Providing leadership within the creative team by reviewing all creative work to ensure it’s on brief and meets business objectives.
  • Maintaining and nurturing business relationships across key areas of Credit Karma, which includes initiating/ fostering strategic discussions with partners to develop a strong relationship with key contacts.
  • Reviewing all briefs, media, planning/research, and other work to assure it meets our standard.
  • Acting as a sounding board for new ideas, solutions, and opportunities.
  • Setting up creative review meetings, establishing the agenda, running the meeting, and sending recaps.


  • 5-7 years in an account management role at an agency or as an internal creative client.
  • Experience working closely with production to set up and manage shoots.
  • Skillful at managing clients and sifting through feedback to find the issues that matter.
  • Solid presentation skills.
  • Lifecycle marketing experience in email, digital, and social is a huge plus.