Business Insights Analyst

  • Feedzai
  • San Mateo, CA, USA
  • Jul 23, 2018
Full time Communication Content Marketing Social Media

Job Description

Feedzai is AI. We’re coding the future of commerce with a leading platform powered by artificial intelligence and big data. Founded and developed by data scientists and aerospace engineers, Feedzai has one critical mission: make commerce safe. The world’s largest banks, payment providers and retailers use Feedzai’s machine learning technology to manage risks associated with banking and shopping, whether it’s in person, online or via mobile devices.

We want your incredible talent to drive growth and help our customers be successful. Backed by years of hardcore work and funding from amazing investors (Citi, Capital One, Oak HC/FT, Sapphire Ventures, Data Collective) we’re building an incredible company. We’re data people so you should have a desire and willingness to dig into the numbers, too.


The Operations team at Feedzai is responsible for both people operations and internal operations. As the Business Insights Analyst, you are part analyst, part researcher, part marketer, part writer by providing analysis, strategic perspectives, and market understanding internally and externally. You will be researching and analyzing our internal data, then develop insights to help our teams make better decisions and showcase our thought leadership to clients and external parties. 

This is not your typical Business Analyst role - you will get to showcase both your analytical and presentation/communication skills as your insights will be used for internal and external content (e.g. social media, e-books, Marketing collateral, Sales collateral, tradeshows, etc). 

This position will be based in our San Mateo, CA office and will report to the SVP of Operations.

Your day-to-day

  • Develop insights through data analysis, internal interviews, market research, and client interviews
  • Stay on top of fintech and fraud trends 
  • Collaborate with Marketing, Sales, Product, Data Science, and other departments in research and content production
  • Develop a steady stream of high-quality content to engage audiences (e.g. blogs, articles, guides, eBooks)
  • Provide content support for senior leaders, board, and investor presentations

Your know how

  • A BA/BS degree
  • 2-3 years experience in an analyst, content marketer, communications, or PR capacity
  • Exceptional writing and story-telling capabilities
  • Advanced Excel and Powerpoint skills
  • Data analysis and financial modeling experience
  • Experience in presenting structured recommendations to senior executives
  • Familiarity with social media platforms
  • Experience in a high-growth tech SaaS company a plus