Market Intelligence Manager

  • Ripple
  • San Francisco, CA, USA
  • Sep 05, 2018
Full time Communication Marketing

Job Description

At Ripple, our mission is to make global payments as efficient as information exchange is on the web today. To this end, we are applying distributed financial technology to payment systems at financial institutions. Being the first to productize this technology for financial institutions, we are shaping the market. Our clients already include over 100 financial institutions around the world and the list is growing.

As the Market Intelligence Manager, you will lead the effort to collect market insights and data to help refine Ripple’s go-to-market strategy.


  • Own global competitive tracking and analysis to advise on strategic and tactical implications for the go-to-market strategy
  • Build and revise target geography and target account plans
  • Analyze market conditions for target countries, including:
    • Current payments landscape (current solutions, emerging solutions, trends, etc.)
    • Use cases
    • Customer segments
    • Competitive analysis (positioning, pricing, packaging)
  • Help refine go-to-market plans using the analysis above for the target countries, outlining:
    • Target use cases
    • Partnership opportunities
    • Target connections
    • Product requirements
  • Contribute to other components of go-to-market strategy, including customer segmentation, pricing, packaging, competitive positioning and messaging
  • Provide sales support as needed for data-driven analysis
  • 10-20% international travel


  • 5+ years of work experience, with 2+ years of experience in the payments and/or fintech industries
  • Experience in market and competitive intelligence, research or data analytics
  • Experience at a top-tier management consulting firm is highly valued, and an MBA is preferred
  • Excellent verbal and written communication skills
  • Excellent problem solving skills. You should be able to take a complex problem and structure a solution with incomplete data and a lot of ambiguity.
  • Comfort in a fast-paced, cross-functional work environment with a roll-up-the-sleeves attitude to get things done
  • Love for startups, entrepreneurship, economics and financial markets, transaction banking, payments, problem solving
  • Smart, energetic and relentless in the pursuit of moving the needle
  • Serious attention to detail and a commitment to excellence


  • Competitive salary and equity
  • 100% paid medical and dental and 95% paid vision insurance for employees; 65% paid for employee dependents
  • Generous Health & Wellness program
  • Industry-leading maternity & paternity leave policies
  • Flexible vacation policy- work with your manager to take time off when you need
  • Modern office in San Francisco’s Financial District
  • Fully-stocked kitchen with organic snacks, beverages and coffee drinks
  • Bi-weekly lunches, breakfasts and optional gourmet dinners
  • Weekly yoga at work
  • Monthly team outings to sports games, happy hours, game nights and more!
  • A learning environment where you can dive deep into the latest technologies and make an impact



Ripple provides one frictionless experience to send money globally using the power of blockchain. By joining Ripple’s growing, global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets.

With offices in San Francisco, New York, London, Sydney, Mumbai, Singapore and Luxembourg, Ripple has more than 100 customers around the world.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.