People Operations Manager

  • Guideline
  • San Mateo, CA, USA
  • Sep 14, 2018
Full time Human Resources

Job Description

At Guideline, we’re helping Americans save for a better future. Guideline is the only 401(k) provider with a fee-free, full-stack 401(k) offering that automates plan administration and compliance with a platform that directly integrates with many of the most popular payroll providers. 
By building transparent and first-of-its-kind software, the Guideline team is combatting what’s unfortunately become the retirement industry status quo -- legacy providers have put profit over the interests of employees, abandoning the goal of the programs in the first place: to give employees the opportunity to save as much as possible for retirement. 
With over 4,000 clients and hundreds of millions of dollars in assets under management, in just a couple years of operations, we’re well on our way to making smart retirement planning easy for everyone.
Job Description
Guideline is looking for our next People Operations team member to help Guideline scale through our next stage of growth. The ideal candidate will have experience in People Operations or HR at a fast-growing startup and understand that the challenges facing a startup evolve at each stage of growth.  We are seeking someone energized by the challenge of helping all Guideline team members thrive!

  • Manage the employee lifecycle, from onboarding to offboarding, streamlining existing processes and implementing new processes where necessary
  • Partner with team leads to understand the changing needs of the businesses and institute consistent best practices
  • Ensure compliance with local, state, and federal legal requirements by enforcing existing and new legislation (including assisting management in matters of immigration sponsorship) 
  • Coordinate performance management across all teams to ensure all Guideline employees are getting the feedback and development opportunities they need
  • Spearhead and foster a spirit of inclusion in the organization
  • Build a learning and development strategy for both managers and individual contributors
  • Partner with Legal & Compliance and Leadership in crafting company wide policies and ensuring adherence to laws and regulations
  • Be an approachable resource for all employees in navigating Guideline and the employee experience
  • Build out and manage a team to support Guideline’s People Operations initiatives 
Must haves
  • A passion for people!
  • A desire to work cross functionally, and comfort interacting with all groups and levels of the organization
  • Proficient understanding of federal employment regulation and their state counterparts
  • Excellent verbal and written communication skills, from quick one-on-one meetings and all-hands presentations to efficient Slacks and understandable policy statements
  • Flexibility, recognizing that the needs of our organization change quickly as we grow
  • Fluency in G Suite
  • 5+ years in People Operations / HR
Nice to haves
  • Experience supporting multi-state operations
  • Experience in financial technology or another highly regulated industry
  • Experience with Gusto, Slack, Jira, Google Hire
  • A passion for financial inclusion