Securities Lending Operations Lead

Robinhood is democratizing access to America’s financial system. Our platform offers commission-free investing in U.S. stocks, ETFs, options, and cryptocurrencies. Robinhood Financial, our broker-dealer, is the fastest-growing brokerage ever, with over four million users and billions of dollars in transaction volume. Robinhood has received the Apple Design Award, the Google Material Design Award, and was named Fast Company’s 11th Most Innovative Company in the World.

We’re backed with $539 million in capital from top-tier investors such as DST Global, NEA, Index Ventures, Thrive Capital, Sequoia, and KPCB, and valued at $5.6 billion. Robinhood is based in Menlo Park, California with a regional office in Lake Mary, Florida.

About the Role

The Securities Lending Operations Manager will be responsible for designing and executing Robinhood Securities’ Securities Lending back office function, so it scales to support Robinhood’s ambitious growth plans for Securities Lending. The candidate will design, implement, iterate on, and oversee our securities lending back-office areas: new account onboarding, securities lending trade processing and settlements, buy ins, recalls, call-backs, fully paid program (tracking, compliance, payment) and regulatory reporting. The candidate will also oversee processes including operational issues, new strategy implementation and product offerings. They will be responsible for managing regulatory risk and for compliance with Firm policy, SEC rules, and FINRA regulations. The candidate will also work cross-functionally to champion a compliant culture and business.

As a Securities Lending Operations Manager you'll:

• Design and test operational procedures and processes for all aspects of Securities Lending including the fully paid program.
• Adhere to and remain compliant with Robinhood Securities’ back office related Written Supervisory Procedures.
• Lead the operations team in processing Robinhood Securities’ regulatory inquiries, reporting and audits.
• Manage and resolve escalated issues from trading and operations.
• Liaise with compliance, trading, and business management to ensure strategies are implemented and objectives are met.
• Coordinate operations team roles and responsibilities with the business.
• Review workflow process, develop strategy and employ tactics for the day to day operations of the back office.

Some things we consider critical for the role:

• Ability to learn quickly, think critically and apply problem-solving skills to resolve issues and implement process improvements.
• Trustworthy, self-motivated and able to thrive in an entrepreneurial environment.
• Great communication and relationship management skills.
• A passion for Robinhood’s product and our mission to democratize access to America’s Financial System.
• Bachelor’s degree from an accredited institution.
• FINRA Series 7 or 99.
• 5+ years working in Securities lending back office operations.
• Experience working with regulators and/or completing an SRO audit.